Growth Oriented 1st/2nd Line IT Support Engineer

Job title: 1 st / 2 nd Line Support Engineer
Location: Aldgate
Salary: £30,000 to £35,000 + Bonus + Benefits
Start date: ASAP
Working hours: 8:00am to 4:00pm

A globally renowned Insurance firm are looking for an 1 st / 2 nd Line Support Engineer to provide white glove support their growing user base. The 1 st / 2 nd Line Support Engineer will have the chance to progress their career and work their way up the ladder within the organisation due to their progression opportunities.

They are seeking someone who has a can-do attitude, excellent communication skills and is passionate about IT. The 1 st / 2 nd Line Support Engineer will receive training and annual performance reviews.

Essential skills - 1 st / 2 nd Line Support Engineer:

• Active Directory

• MS Teams

• Mobile Device support

• Imaging laptops

• Hardware Support

• Ticketing system experience

• Willing to learn

• Troubleshooting mindset

• Excellent customer service skills

Desirable skills - 1st / 2nd Line Support Engineer:

• Azure

• Intune

• ServiceNow

• Certifications

• Professional services experience

If you are keen to progress and work your way up the ladder within an organisation then please apply with a copy of your most up to date CV.

IT Support / 1 st Line Support Engineer / 1 st / 2 nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst