Hybrid Service Desk Analyst IT Support & Security

An established IT services provider in Colchester is seeking a Service Desk Analyst to join its IT team. The role is crucial for maintaining IT services and involves providing first-line support for incidents and service requests. Ideal candidates will have a minimum of two years' experience in IT support, strong troubleshooting skills, and the ability to manage multiple issues effectively. The company offers a hybrid working arrangement, competitive salary, and numerous benefits including 25 days holiday and ongoing professional development.