IT Assistant
Leicester
28,000 - 32,000 per annum
Monday - Friday, 8:30am - 5:00pm
Occasional travel to other East Midlands sites
We are currently recruiting for an ambitious and motivated IT Assistant to join a well established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long term career within IT in a large and growing organisation.
This is a hands on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company's internal ERP system.
Key Responsibilities
- Provide desktop and remote IT support to multi site users
- Troubleshoot hardware, software, and network issues
- Support and maintain servers, systems, and IT infrastructure
- Assist in the administration and maintenance of the internal ERP system
- Support business critical platforms and applications
- Escalate and resolve technical issues efficiently
- Work closely with the Head of IT on ongoing projects and improvements
- Travel occasionally to other company sites as required
Requirements
- 2-4 years' experience within an IT support or infrastructure role
- Previous experience supporting multi site users
- ERP system knowledge is essential
- Experience with SAP, Oracle, or similar ERP platforms preferred
- Strong troubleshooting and problem solving skills
- Excellent communication and customer service abilities
- Manufacturing industry experience preferred
- A proactive attitude and eagerness to grow within IT
What's on Offer
- Salary between 28,000 - 32,000
- Career progression opportunities within a large business
- Exposure to enterprise systems and infrastructure
- Stable Monday to Friday working hours
- Supportive and collaborative IT environment