Senior Interaction Designer - Intellectual Property Office - SEO

Locations: Newport

The Intellectual Property Office (IPO) is looking for a Senior Interaction Designer to lead user-centred design across critical public services.

This is an opportunity to work on large-scale transformation programmes, solving complex challenges and creating intuitive, accessible experiences that genuinely make a difference to users.

About the role

At IPO, you'll be part of a multidisciplinary team designing and improving public services that people rely on every day. You'll play a key role in shaping how services work from end to end, turning user needs into simple, effective digital experiences.

This is a senior role where you'll not only deliver high-quality design work, but also influence best practice across teams, champion accessibility and help grow design capability within the organisation.

What you'll be doing

• Designing user-centred services across complex transformation programmes
• Creating user journeys, prototypes and interaction designs across multiple channels
• Collaborating with researchers, developers and stakeholders to turn insights into practical solutions
• Using data and evidence to inform and justify design decisions
• Championing high-quality, accessible design aligned to GOV.UK standards
• Promoting reusable design patterns and consistent user experiences
• Leading design activities such as critiques, workshops and design reviews
• Mentoring and supporting other designers to grow their skills

What we're looking for

• Experience working in agile, multidisciplinary teams delivering user-centred design
• Strong ability to design accessible, inclusive digital services
• Experience producing key design outputs (user journeys, service blueprints, site maps)
• Proficiency in tools such as Figma, Adobe XD or GOV.UK Prototype Kit
• Experience conducting or supporting usability testing
• Strong understanding of GOV.UK Design System and Service Standards
• Ability to influence teams and promote best practice design
• Experience mentoring or coaching other designers

Interested?

This partner post gives you a quick overview

Click through to the full Civil Service Jobs advert to find out more and apply.