Hybrid IT Service Desk Analyst - Remote & On-Site Support

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base.

Reporting to the IT Manager, duties to include:

• Resolving incoming IT queries remotely via email and phone, or at the office.
• Prioritising and resolving IT concerns and escalating serious issues to r