Senior Cloud Security Operations Analyst

Senior Cloud Security Operations Analyst

Pega is The Enterprise Transformation Company that helps organizations build for change with enterprise AI decisioning and workflow automation. We offer a commercial SaaS version of our industry leading platform to our global clients. Pega was recently recognized as one of the "Top 10 Tech Winners For The AI Revolution" by industry analysts and has joined the S&P MidCap 400. Our Cloud Security Operations Center (CSOC) protects Pega's commercial cloud assets and offerings through monitoring, detection, and incident response.

Picture Yourself at Pega:

As a Senior Cloud Security Operations Analyst, you will play a critical role in ensuring the confidentiality, integrity, and availability of Pega's cloud infrastructure. You will continuously monitor and protect global cloud security operations, and actively participate in incident response. You will collaborate with cross functional teams-security analysts, threat detection engineers, vulnerability analysts, security engineers, system administrators, and developers-to proactively identify security risks and vulnerabilities.

What You'll Do at Pega:

Daily:

• Perform security monitoring of Pega Cloud commercial environments using multiple tools and dashboards, including our SIEM platform.
• Investigate indicators of compromise (IOCs) to protect Pega Cloud and our clients from unauthorized or malicious activity.
• Contribute to incident response activities: identify, contain, eradicate, recover, and learn.
• Develop standard operating procedures (SOPs) and policy for CSOC detection and analysis tools.
• Create playbooks for analysts to investigate high confidence and anomalous activity.

Occasionally:

• Perform threat hunts to identify attacker presence that may have evaded existing detection mechanisms.
• Assist the threat detection team in developing high confidence Splunk notables for known and emerging threats.
• Develop dashboards, reports, and non alert content to maintain situational awareness of Pega Cloud's security posture.
• Enhance security incident response plans (IRPs), conduct thorough investigations, and recommend remediation measures.

Who You Are:

You have an insatiable curiosity and inborn tenacity for deterring, detecting, and defending against bad actors. You have deep experience in the information security industry, including:

• SANS, Offensive Security, or other top tier certifications focused on analysis, detection, and incident response.
• Industry recognition for identifying security gaps to secure applications or products.

What You've Accomplished:

• 4+ years of industry relevant experience with a demonstrated knowledge of cloud architecture, infrastructure, services, threats, and mitigations.
• 3+ years in operational SIEM roles, focusing on analysis, investigations, and incident response, particularly with Splunk Enterprise Security and Google Chronicle/SecOps.
• 3+ years of operational experience with EDR/XDR platforms and related analysis and response techniques.
• 2+ years of operational cloud security experience-preferably AWS and/or GCP-covering logs such as CloudTrail, Cloud Audit, GuardDuty, Security Command Center, VPCFlow, and WAF.
• Strong understanding of UK cybersecurity and data protection laws (e.g., GDPR, UKCE).
• Solid foundational knowledge of computer, OS (Linux/Windows), and network architecture concepts.
• Excellent verbal and written communication skills, including poise in high pressure situations.
• Proven ability to work in a team environment and foster a healthy, productive culture.

It Would be Nice If You Also Have:

• Knowledge of the MITRE ATT&CK framework and the cloud matrix, and ability to map detections to it.
• Familiarity with the OWASP Top 10 vulnerabilities and best practices.
• Experience developing SOPs, incident response plans, runbooks/playbooks, and security operations policies.
• Experience with Python, Linux shell/bash, and PowerShell scripting.

Pega Offers You:

• A robust global benefits program, competitive pay, bonus incentives, and employee equity.
• An innovative, inclusive, agile, flexible, and fun work environment with growth opportunities.
• Access to cutting edge technologies and training resources for continuous learning.
• A culture of collaboration, innovation, and work life balance; participation in team building activities and inclusive meetings.
• Remote work flexibility when needed.
• Recognition as a Gartner Analyst acclaimed technology leader.

Additional Information

Base salary range for this role is GBP annually. The role may also be eligible for annual bonus or commission, as well as other benefits and incentives. Final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions.

Job ID: 23576

AI in Action - Responsible Use of AI in Recruitment

Pega embraces responsible use of artificial intelligence in recruitment. We encourage thoughtful and ethical AI adoption that supports people, not replace them. AI enabled tools may assist us by providing insights and operational support. All hiring decisions are made by human review and judgment. You may request human review, additional information, or raise questions about how such tools are used.

Culture

At Pega, we foster an environment where people feel valued and empowered. We encourage candidates from all backgrounds and focus on the core competencies and mindset needed to thrive.

Equal Opportunity Employer

We do not discriminate in employment practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other protected category.

Export Compliance

For positions requiring access to technical data subject to export control regulations, we may need to obtain export license approval from U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (U.S. only) or comparable regional regulations, please contact us or phone 1-888 PEGA NOW for U.S. candidates or address 225 Wyman Street, Waltham, MA 02451 ATTN: Benefits.

Legal Statements

Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights