Business Development Manager

Location: Scotland

Contract Type: Permanent, full time

Hours: 40 hours a week, Monday-Friday

Salary: £45,000 dependent on experience + commission + car allowance

• Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures.
• Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities.
• Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met.
• Act as the first point of contact for new account escalations and support problem resolution during mobilisation.
• Meet regularly with clients across the UK, providing contract reviews, strategic advice and guidance on pricing changes and new services.
• Manage sales discussions through to close, ensuring all agreements follow company contracting processes and Terms & Conditions.
• Generate new business through lead canvassing, telesales activity, networking and developing relationships with key decision-makers.
• Arrange client appointments, prepare proposals and quotations via CRM systems and respond promptly to customer queries.
• Produce accurate reporting and documentation to support financial control, performance measurement and informed decision making.
• Quickly develop a strong understanding of the sales process, company services, market conditions and wider business performance.
• Confidently engage with stakeholders at all levels, particularly within the private sector.

• Has relevant B2B sales experience, along with a thorough understanding of the principles of sales and relationship building.
• Has previous sales experience in winning and securing large contracts or in delivering to the Facilities Management, Property Management and direct end user client markets - this would be highly advantageous.
• Can demonstrate in depth experience of working with a varied client base and be able to deal confidently with staff at all levels.
• Has relevant experience and a good understanding of the property & facilities management environment, private sector and be able to determine accurately potential sales/ business development opportunities.
• Can demonstrate exemplary client relationship management skills, possessing proven relationship building skills and be responsive to customers' requests.
• Has the ability to deliver results, with a proven track record of delivering or exceeding previous sales targets, growing a business whilst being continually attuned to clients' needs and industry developments.
• Good IT skills, confident user of CRM systems and MS Office, and able to use web based systems.
• Can demonstrate success in improved service delivery and customer satisfaction.

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in house training academy, and coaching and mentorship.
• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Meaningful impact: Contribute to projects that make a real difference in the community and environment.
• Competitive benefits package: We recognise and reward your hard work with our wide ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

• Role specific benefits: Car Allowance.
• Annual leave: 25 days holiday plus bank holidays.
• Family friendly policies: Enhanced maternity and shared parental leave.
• Employee Assistance Programmes: Support for personal and professional challenges.
• Voluntary benefits: Discounts on retail, holidays, gym memberships, and more.
• Financial wellbeing support: Resources to manage your finances.
• Competitive pension scheme: Secure your future.
• Recognition schemes: Colleague of the month and annual awards.
• Volunteering policy: Two days per year to support a cause of your choice.
• Mental health support: Comprehensive resources and support.

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.