An excellent opportunity is available for an experienced Account Manager / CRM Service Owner to join a leading UK university in Bath, England, in 2025. This full-time, permanent role sits within the Marketing, Communications, and External Affairs function and offers Skilled Worker visa sponsorship for eligible international candidates.
With a competitive salary range from £47,389 to £56,535 and strong institutional backing, the position is ideal for professionals looking to lead enterprise-level CRM strategy within a complex organisation.
About the RoleThe CRM Service Owner role is a newly created position designed to strengthen how the university builds and sustains meaningful relationships with its stakeholders. Positioned within the Marketing team but operating with a cross-organisational mandate, the role focuses on owning, developing, and scaling an enterprise CRM environment that supports strategic priorities. The successful candidate will define a clear CRM vision, ensure operational effectiveness, and deliver measurable value across academic and professional services.
This role forms part of the university's CRM Futures programme, an initiative already delivering tangible benefits and supported by senior leadership. The postholder will act as a strategic advisor, promote Agile CRM development practices, and provide governance oversight to ensure CRM initiatives are delivered successfully and aligned with institutional goals.
About the Hiring FirmThe University of Bath combines world-class teaching and research with a strong commitment to staff wellbeing and professional development. Employees benefit from a collaborative culture, excellent facilities, and a comprehensive rewards package that includes pension schemes, generous annual leave, learning opportunities, relocation support, and visa-related assistance.
The university's focus on inclusion, safety, and employee growth makes it an attractive destination for international professionals seeking long-term career development in the UK.
ResponsibilitiesThis Account Manager / CRM Service Owner role at the University of Bath presents a rare opportunity to shape enterprise CRM strategy within a prestigious UK institution while benefiting from visa sponsorship, competitive compensation, and a highly supportive work environment. For professionals seeking a long-term, impactful role in the UK's higher education sector with strong international credentials, this position offers both career progression and meaningful contribution at scale.