Programme Delivery Manager

Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.

Business Area / Directorate: Education Scotland

Location: The Optima / Denholm House

Working Arrangement:

Grade: C3

Advert Type: Temporary Promotion or Lateral Transfer

Duration: 23 months

Eligibility: Applications are invited from eligible staff in bands B-C.

We have an opportunity for a C3/Programme Delivery Manager to join the Head of Glow Programme Delivery on a temporary basis for up to 23 months to support delivery of complex products and services that are delivered by multiple teams or have high technical or political risk. This is an ideal development opportunity for someone looking to broaden their experience in work underway between Scottish Government, Education Scotland, and key stakeholders on the shape of future service provision beyond 2028. The Future of Glow programme has been established to take this forward.

Education Scotland manages the delivery of the Glow service on behalf of Scottish Government at a cost of approx. £6m per annum. Glow provides tools to support digital learning and teaching for learners and teachers across Scotland with approx. 350K unique users each month. Contracts are in place until 2028 and the service must continue until then, offering an appropriate service for its intended users.

In work underway between Scottish Government, Education Scotland, and key stakeholders on the shape of future service provision beyond 2028. The Future of Glow programme has been established to take this forward. It is known that many local authorities supplement Glow with additional local subscriptions or licensing arrangements. The Future of Glow work ensures schools, teachers and learners have access to the right digital services to support delivery of education and establish the right balance of local vs national provision going forward.

A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.

• Manage dependencies of varying complexity, potentially planning, and feeding into larger programmes and portfolios
• Remove blockers and manage risks, commercials, budgets, and people
• Balance objectives and can redeploy people and resources as priorities change
• Have an in-depth knowledge of agile and other methodologies
• Are responsible for understanding, managing, and communicating between complex stakeholder groups, balancing priorities
• Are the initial escalation point for the programme and must have an awareness of the bigger picture
• Programme delivery managers support the programme director by overseeing the delivery of their vision for the programme
• They support and coach delivery managers

• Lead, manage and inspire in the delivery of the Future of Glow programme, platforms, and products across the public sector.
• Oversee delivery of both programmes to ensure agreed outcomes are achieved within timescales and budgets.
• Ensure programmes are sustainable and scale able with correct resource and funding attached.
• Responsible for ensuring appropriate governance practices are in place.
• Ensuring programmes are aligned with the Digital Strategy and Assurance processes.
• Mapping out clear agreed outcomes with a supporting measurement framework.

• Actively promote digital principles and support the delivery of excellent digital public services in line with the Scottish Government's Digital Strategy.
• Lead stakeholder engagement at the highest level, communicate credibly and influence internal and external partners.
• Provide vision for digital business models and transformation approaches and establish the delivery strategy, aligned with the outcomes and benefits for the programme.
• Provide external assurance and challenge at board level on transformation programmes.