Compassionate Debt Support Field Agent

  • Octopus Group
  • Sheffield, Yorkshire
  • 24/05/2026
Full time Information Technology Telecommunications

Job Description

Octopus Group is seeking compassionate individuals for customer-facing roles based in Sheffield. As a representative, you'll conduct welfare-focused home visits to assist customers in debt, helping them establish sustainable repayment plans. Candidates should possess excellent communication skills, empathy, and resilience, alongside a valid UK driving licence with at least two years of experience. The role involves both fieldwork and desk-based tasks, emphasizing customer support and safety protocols.