Job Description
A managed service provider in Rotherham is seeking a 1st Line Service & Support Engineer to be the first point of contact for customers, providing friendly and effective technical support. Candidates should have 1-2 years of experience in a service desk role within an MSP, with strong skills in Microsoft 365 and networking. Responsibilities include supporting technical issues, maintaining cloud systems, and configuring firewalls. This full-time position offers a chance to develop a fulfilling career in customer service and technical support.