Senior Business Analyst - Security & Intelligence

We are looking for a Business Analyst to join our Advisory Consulting Team. In this role, you will play a key part in delivering business change initiatives by conducting structured analysis, engaging with a wide range of stakeholders, and translating business needs into practical, effective solutions in the UK national security markets.

You will lead efforts to identify, design, prioritise, and implement process and technology improvements that drive operational efficiency and enhance the client experience. This role involves close collaboration with stakeholders across technical teams, product owners, digital functions, governance, contact centre and claims operations, IT, data teams, and board-level executives.

This is an exciting opportunity for someone with a strong background in the National Security sector.

You'll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster. If you're ready to think big and with purpose, you'll fit right in.

• Lead structured analysis to support strategic business change and technology enabled transformation projects.
• Partner with a diverse set of clients - from IT and digital teams to executive leadership - to shape impactful solutions.
• Define and document business and functional requirements, customer journeys, service blueprints, and prototypes.
• Drive improvements in operational efficiency and client experience through insight driven design thinking.
• Ensure seamless collaboration between business and technical teams to deliver scalable and user focused solutions.
• Support testing, implementation, and integration of digital platforms and technical solutions.
• Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices.

• Experience in a senior level Business Analyst role, leading complex projects or workstreams.
• Strong understanding and application of customer insight and design thinking principles.
• Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable).
• Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria.
• Demonstrated experience delivering business change and IT enabled transformation.
• Experience collaborating with third party suppliers and vendors to achieve delivery goals.
• Solid understanding of data models, APIs, and modern cloud based platforms.
• Proficiency in tools such as Azure DevOps, Visio, JIRA, or similar.
• Ability to assess organisational risk and evaluate long term business impacts.

The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level.

It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Gloucester, London, Manchester (based on project requirements).

• Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs.
• Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required.
• Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs.
• Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness related expenses.
• Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones.
• Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation.
• Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we've partnered with various businesses to bring you special perks.
• Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements.
• Community Engagement & Volunteer Opportunities: Contribute meaningfully to causes with company sponsored volunteer programmes, fostering a sense of community and social responsibility.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered.

We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work life balance.

If you require any accommodations during the application or interview process, please let us know.