Desktop Support Engineer

Romford (5 days on-site), £250 per day, Inside IR35, 7 Days cover needed, Immediate start (short-term contract).

We're supporting a pharmaceutical organisation in Romford in securing a Deskside Support Engineer to provide on-site holiday cover for a key member of the IT team. This is a hands on, user facing role, where you'll be responsible for maintaining day to day IT operations across a busy and varied environment. You'll be the go to support contact on site, working across office, production, and warehouse areas. Due to the nature of the cover, we are looking for someone who can start quickly and operate independently with minimal supervision.

• Provide 1st/2nd line deskside support across a Windows based environment
• Troubleshoot issues across Laptops, desktops, monitors & docking stations, Printers and peripherals
• Carry out basic Active Directory tasks (user setup, leavers, access)
• Liaise with central IT teams (based overseas) for escalations
• Deliver a strong customer experience to end users across the business
• Support across multiple environments including office, production, labs and warehouse

• Active Directory (basic admin)
• Standard enterprise applications
• Print estate (including upcoming hardware rollout)

• Strong knowledge of Windows desktop environments
• Experience supporting Hardware and peripherals, End user applications
• Basic understanding of Active Directory

If this sounds of interest please reach out for further information.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.