About The Role
Shape products that help over a million people affected by Dementia every year. We are hiring experienced and practising Product Managers to help us deliver digital services at the Alzheimer's Society. Working within multidisciplinary product teams, you'll help shape a sustainable, user led approach to the provision of dementia services, generating funding for groundbreaking research, and campaigning to make dementia the priority it should be.
About the opportunity
Our Product Managers shape the design, development, and continuous improvement of our core enabling systems on behalf of the Society. This is part of an exciting shift to a product approach, where we invest in the tools that help people to do their best work; bringing a user centred and holistic approach to our enabling services. The person in this role will have the opportunity to work on a wide range of products as the organisation's needs evolve.
What you'll focus on
- Shaping and evolving the product vision, strategy, and objectives for your products, in step with the wider product function.
- Discovering, defining, and validating problems presented by user insight, stakeholder priorities, organisational needs, and technical team members.
- Coordinating across complex dependencies to deliver features that improve the overall user experience.
- Engaging with teams across the organisation to align plans, understand priorities, and communicate changes to users.
- Collaborating with software developers, technical architects, and DevOps engineers to make sure our services are sustainable and flexible.
- Tracking and monitoring product performance and user outcomes to iterate and improve on features.
- Taking a responsible and ethical approach, considering the social impact our services create and minimising potential unintended consequences.
About you
You are a practising Product Manager who has led multidisciplinary teams to ship digital products in a large, complex organisation. You bring an agile mindset that values learning, iteration and experimentation over rigid process, and you're as comfortable in ambiguity as you are setting clear direction.
You'll have
- A track record of leading multidisciplinary teams to deliver digital products using agile methodology in a large and complex organisation.
- Experience of balancing client, organisational, and technical needs when setting product strategy and direction.
- Experience of researching, prototyping, launching and scaling products and platforms from inception to live.
- A product mindset and intense user focus, using qualitative and quantitative data to track progress against user outcomes.
- Comfort operating in unclear areas or areas of change; forming hypotheses, running small experiments, and using the learning to inform decisions.
- Experience working with architecture and infrastructure, and managing relationships between interdependent technology teams, including third party partners.
- Strong influencing skills, with the ability to persuade and negotiate with senior internal and external stakeholders, including non expert audiences who may be sceptical of a user first or agile approach.
- A commitment to sharing knowledge, having mentored and coached others, and a belief in the value of working in the open.
- A passion for Tech for Good and a proven desire to work in an equity driven organisation solving complex problems.
Commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition, or who identify as Black, Asian or from another minority ethnic background, as these groups are currently under represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.