TechOps Engineer (IT Support / Infrastructure)
London
3 days in office / 2 days WFH
3-Month Contract £400-£500 per day Likely Inside IR35
The Role
We're hiring multiple TechOps Engineers to support a growing business and keep internal technology running smoothly.
This is a hands on role focused on IT support, user onboarding/offboarding, access management, endpoint support, and office technology. You'll be working in a fast paced environment, handling a high volume of tickets while delivering excellent internal support.
Key Responsibilities
- Manage day-to-day IT support tickets across hardware, software, and access issues
- Handle joiners, movers, and leavers processes
- Support Google Workspace and Microsoft 365 environments
- Manage devices using MDM tools such as JumpCloud, Jamf, Intune, Okta, etc.
- Troubleshoot 2nd / 3rd line support issues
- Provide office-based support including AV and hardware setup
- Maintain strong service levels and documentation
Requirements
- Experience in IT Support / TechOps / Infrastructure Support roles
- Strong Google Workspace and/or Microsoft 365 admin experience
- Hands on experience with MDM tools
- Proven background in high-volume support environments
- Strong troubleshooting and communication skills
- Experience in medium to large businesses preferred