Datconet Ltd is a specialist provider of IT Networking and Infrastructure services, delivering comprehensive, end-to-end technical solutions that support the uninterrupted operation of mission critical IT systems. With a strong focus on resilience, compliance, and high availability, Datconet ensures that its clients' infrastructure environments remain robust, secure, and aligned with evolving business and regulatory requirements.
Duties and Responsibilities
- Implements, configures, and evaluates new networking environments, including both hardware and software components, ensuring optimal performance and scalability.
- Continuously monitors network performance, identifies bottlenecks or potential issues, and makes informed recommendations to enhance network quality and reliability.
- Creates and manages user accounts, provides first line support, and resolves network related issues, ensuring minimal disruption to users.
- Ensures robust network security, investigates incidents, and remediates faults in accordance with security protocols and best practices.
- Produces comprehensive operational documentation and delivers ongoing support and training for users to ensure efficient system utilisation.
- Resolves hardware maintenance tickets, performs diagnostics, and conducts repairs on networking and server equipment.
- Deploys, configures, and maintains servers, storage solutions, and networking infrastructure across multiple UK data centres.
- Executes secure decommissioning projects, including data sanitisation and hardware disposal in compliance with industry regulations.
- Maintains accurate technical documentation, ensuring adherence to compliance standards and industry best practices.
Key Skills
- Proficient in configuring systems with strong diagnostic and fault resolution skills
- Experience on maintaining physical and virtual servers
- Team working skills
- Knowledge of network security protocols
- Skilled in managing user accounts
- Strong problem solving abilities
Experience Level
3+ Proven experience in network deployments and/or data center operations.
Education
CCNA or JNCIA certification preferred.
Language
Proficiency in spoken and written English.