CCNA jobs are highly sought-after positions in the networking industry. Individuals with CCNA certification have the knowledge and skills needed to configure, install and troubleshoot Cisco networks. CCNA professionals can work in a variety of roles such as network administrator, network engineer, and systems analyst. With the increasing demand for digitalization and connectivity, CCNA jobs are expected to grow in the coming years, making it a great career choice for anyone interested in the field.
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Network Engineer Our successful and growing client, based in Sheffield, is seeking to recruit a talented Network Engineer to play a pivotal role in managing and enhancing their global IT infrastructure. The successful candidate will focus on optimising network performance, driving standardisation across sites, and implementing advanced security measures. Main Responsibilities: Provide second and third-line support for network-related issues, ensuring swift resolution and conducting thorough root-cause analysis. Assist in designing, configuring, and managing a Cisco-focused network environment, alongside cloud infrastructure such as Azure and AWS. Implement and maintain security and SD-WAN solutions using Fortinet technologies to improve both security and efficiency. Deploy and manage cloud security tools, enhancing internet protection and threat detection. Monitor network and cloud systems to identify performance improvements, delivering detailed reports with actionable insights. Document network configurations, updates, and incidents to maintain compliance with company policies and regulatory standards. Stay informed on the latest networking and cloud technologies developments, collaborating across IT teams to drive infrastructure projects. Occasional travel to other offices to support onsite tasks such as equipment setup and configuration. Essential Skills: Strong problem-solving skills with the ability to manage and resolve complex networking challenges. Proven experience in a similar role, supporting and optimising network systems. Cisco Certification (minimum CCNA) with practical expertise in Cisco technologies. Hands-on experience with Fortinet security solutions and SD-WAN configuration. Ability to work independently and as part of a collaborative team. A valid UK driving licence. Desirable Skills: Knowledge of cloud platforms, including Azure and AWS. Familiarity with tools such as Zscaler, Cisco Meraki, and network monitoring software. Additional qualifications, such as ITIL or similar certifications. Interested? Please Click Apply Now! Network Engineer
Nov 30, 2024
Full time
Network Engineer Our successful and growing client, based in Sheffield, is seeking to recruit a talented Network Engineer to play a pivotal role in managing and enhancing their global IT infrastructure. The successful candidate will focus on optimising network performance, driving standardisation across sites, and implementing advanced security measures. Main Responsibilities: Provide second and third-line support for network-related issues, ensuring swift resolution and conducting thorough root-cause analysis. Assist in designing, configuring, and managing a Cisco-focused network environment, alongside cloud infrastructure such as Azure and AWS. Implement and maintain security and SD-WAN solutions using Fortinet technologies to improve both security and efficiency. Deploy and manage cloud security tools, enhancing internet protection and threat detection. Monitor network and cloud systems to identify performance improvements, delivering detailed reports with actionable insights. Document network configurations, updates, and incidents to maintain compliance with company policies and regulatory standards. Stay informed on the latest networking and cloud technologies developments, collaborating across IT teams to drive infrastructure projects. Occasional travel to other offices to support onsite tasks such as equipment setup and configuration. Essential Skills: Strong problem-solving skills with the ability to manage and resolve complex networking challenges. Proven experience in a similar role, supporting and optimising network systems. Cisco Certification (minimum CCNA) with practical expertise in Cisco technologies. Hands-on experience with Fortinet security solutions and SD-WAN configuration. Ability to work independently and as part of a collaborative team. A valid UK driving licence. Desirable Skills: Knowledge of cloud platforms, including Azure and AWS. Familiarity with tools such as Zscaler, Cisco Meraki, and network monitoring software. Additional qualifications, such as ITIL or similar certifications. Interested? Please Click Apply Now! Network Engineer
Network Engineer - Up to £65,000 - London - IT Consultancy My client are a fast growing IT Consultanct/MSP who are based in the City of London provinding IT Support to numerous SME's within the M25. The Role: The purpose of the role is to work as a Network Engineer based in the London office addressing all BAU and project needs from a Network & Security perspective. The role will be based in the engineering team within the support department and you will be reporting into the Head of Support. Essential Skills: Networking - IPv4/DHCP/DNS/Switches Firewall Technologies WANs Data Centre physical skills CCNA/CCNP Solid understanding of Local Area Network, including switching, VLANS and WLANS. 4+ Years experience. This is an excellent opportunity for a successful Network Engineer to work for a high quality IT Company and to grow and develop as an individual. If you are excited by the latest technologies, love to engage with clients and customers and are looking to receive some of the best training available this job may be for you. Apply now for immediate consideration. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology. Send a copy of your CV to: (see below)
Aug 17, 2023
Full time
Network Engineer - Up to £65,000 - London - IT Consultancy My client are a fast growing IT Consultanct/MSP who are based in the City of London provinding IT Support to numerous SME's within the M25. The Role: The purpose of the role is to work as a Network Engineer based in the London office addressing all BAU and project needs from a Network & Security perspective. The role will be based in the engineering team within the support department and you will be reporting into the Head of Support. Essential Skills: Networking - IPv4/DHCP/DNS/Switches Firewall Technologies WANs Data Centre physical skills CCNA/CCNP Solid understanding of Local Area Network, including switching, VLANS and WLANS. 4+ Years experience. This is an excellent opportunity for a successful Network Engineer to work for a high quality IT Company and to grow and develop as an individual. If you are excited by the latest technologies, love to engage with clients and customers and are looking to receive some of the best training available this job may be for you. Apply now for immediate consideration. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology. Send a copy of your CV to: (see below)
Role: Junior Network Engineer Job Type: Full-time / Permanent Salary: £24,000 - £28,000 per year DOE Location: Remote / On the road (Ideally, East Midlands, East Anglia or South East) About: Our client is a dynamic company, established in 2013, known for its flexibility, reliability, and customer-centric approach. Join them to be a key player in maintaining their strong brand image. Responsibilities: -Implement, maintain, and support LAN, WAN, SD-WAN, and WLAN networks. - Handle Project Deployments and IT Support functions. Project Deployments: - Travel across the UK and mainland Europe for client site work. - Project tasks often occur during unconventional hours. - Typically, not more than 7 consecutive nights away. IT Support: - Remotely monitor, troubleshoot, and resolve network issues. - Provide on-site support, including prompt replacement of components. Work Hours: - Average 40 hours per week. - Follow a 4-week rotating schedule, including on-call weeks (1 in 4). - Flexibility required for project work and on-call duties. Location: - Remote working, home office, client sites and on the road. - A valid UK driving license needed. Qualifications and Skills: - SD-WAN (Silverpeak) - LAN (Juniper, Cisco, Meraki) - WLAN (Mist, Cisco, Meraki, Ubiquiti) - SECURITY (Fortigate) - Strong communication, attention to detail, analytical skills. - Experience in IT-related roles, understanding of network protocols. - Network certifications (CCENT, CCNA, CCNP) advantageous. Benefits: - Workplace pension scheme. - Company-branded vehicle and fuel card. - Comprehensive training program for industry qualifications. - Regular reviews and potential for salary increase. - Remote work flexibility. - Yearly bonus To join the team and make a significant impact as a Junior Network Engineer, apply now. Your expertise and dedication will contribute to our client's reputation and success in the industry.
Aug 16, 2023
Full time
Role: Junior Network Engineer Job Type: Full-time / Permanent Salary: £24,000 - £28,000 per year DOE Location: Remote / On the road (Ideally, East Midlands, East Anglia or South East) About: Our client is a dynamic company, established in 2013, known for its flexibility, reliability, and customer-centric approach. Join them to be a key player in maintaining their strong brand image. Responsibilities: -Implement, maintain, and support LAN, WAN, SD-WAN, and WLAN networks. - Handle Project Deployments and IT Support functions. Project Deployments: - Travel across the UK and mainland Europe for client site work. - Project tasks often occur during unconventional hours. - Typically, not more than 7 consecutive nights away. IT Support: - Remotely monitor, troubleshoot, and resolve network issues. - Provide on-site support, including prompt replacement of components. Work Hours: - Average 40 hours per week. - Follow a 4-week rotating schedule, including on-call weeks (1 in 4). - Flexibility required for project work and on-call duties. Location: - Remote working, home office, client sites and on the road. - A valid UK driving license needed. Qualifications and Skills: - SD-WAN (Silverpeak) - LAN (Juniper, Cisco, Meraki) - WLAN (Mist, Cisco, Meraki, Ubiquiti) - SECURITY (Fortigate) - Strong communication, attention to detail, analytical skills. - Experience in IT-related roles, understanding of network protocols. - Network certifications (CCENT, CCNA, CCNP) advantageous. Benefits: - Workplace pension scheme. - Company-branded vehicle and fuel card. - Comprehensive training program for industry qualifications. - Regular reviews and potential for salary increase. - Remote work flexibility. - Yearly bonus To join the team and make a significant impact as a Junior Network Engineer, apply now. Your expertise and dedication will contribute to our client's reputation and success in the industry.
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
Aug 15, 2023
Full time
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
About Ekco: Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, & Ireland. About the role: Reporting directly into the Network Practice Manager, this is an integral role in the support for UK Network data centres and network customers not only working on the day-to-day delivery of service but also participating in mission critical projects, network development and implementations. We put the customer at the heart of the service we provide so you must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges. A key aspect of the role will be maintaining the networks across multiple data centres, providing 3rd line support to customers and delivering network related projects to internal and external clients as part of a multi-practice project teams. You will join a growing team of IT experts in delivering high quality IT services. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. Responsibilities will include, but are not limited to: Providing maintenance and support for Ekco's networks across multiple DCs. Providing support for Ekco's network customers. Performing investigations and taking ownership of operational incidents, problems or changes and preparing solutions to achieve resolution/fulfilment within agreed timescales. Actioning production support requests, as required, in a timely and effective manner, in accordance with agreed service levels. Design and implement client-focused solutions. Production of documents including: Statement of Work (SOW), implementation plan and system documentations (HLD/LLD). Provide technical support and network guidance to other teams within the business. Participate in continuous improvement activities. Liaising with vendors and suppliers for support escalation. Actioning daily checks and monitoring event reviews to ensure system integrity. Participating in rota based, on-call support with the UK Networks team Essential Skills/Experience: CCNA or equivalent networking qualification 5+ years as a network engineer with hands-on experience. Strong experience in troubleshooting layer 2 and layer 3 protocols, eg OSPF, BGP, MSTP, HSRP/VRRP, IPSec. Strong experience in supporting and configuring Firewalls, specifically Fortigate, Palo Alto and Cisco ASA. Strong experience configuring network Switches across multiple vendors - Cisco (Nexus, Catalyst), Dell, Mellanox, Juniper, Huawei. Monitoring - eg, Nagios/Solarwinds/PRTG. Desired Skills: CCNP or equivalent vCloud Director experience Huawei Routers and Switches experience Juniper Routers and Switches experience Frotinet suite experience Cumulus OS experience Cisco wireless experience NSX experience Citrix Experience Experience gathering customer requirements and joining pre-sales consultancy effort ITIL Foundation qualified Why Ekco Ranked as Ireland's 4th fastest growing technology company in the Deloitte Fast50 Awards VMware & Veeam top partner status Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values Benefits/perks: Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice Private Medical Healthcare with Bupa (post probation) Discounted Dental Insurance with Bupa (via salary sacrifice) Regular EkcoEats socials - monthly lunch in the office for all EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Udemy learning platform A lot of responsibilities & opportunities to grow (also internationally)
Aug 15, 2023
Full time
About Ekco: Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, & Ireland. About the role: Reporting directly into the Network Practice Manager, this is an integral role in the support for UK Network data centres and network customers not only working on the day-to-day delivery of service but also participating in mission critical projects, network development and implementations. We put the customer at the heart of the service we provide so you must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges. A key aspect of the role will be maintaining the networks across multiple data centres, providing 3rd line support to customers and delivering network related projects to internal and external clients as part of a multi-practice project teams. You will join a growing team of IT experts in delivering high quality IT services. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. Responsibilities will include, but are not limited to: Providing maintenance and support for Ekco's networks across multiple DCs. Providing support for Ekco's network customers. Performing investigations and taking ownership of operational incidents, problems or changes and preparing solutions to achieve resolution/fulfilment within agreed timescales. Actioning production support requests, as required, in a timely and effective manner, in accordance with agreed service levels. Design and implement client-focused solutions. Production of documents including: Statement of Work (SOW), implementation plan and system documentations (HLD/LLD). Provide technical support and network guidance to other teams within the business. Participate in continuous improvement activities. Liaising with vendors and suppliers for support escalation. Actioning daily checks and monitoring event reviews to ensure system integrity. Participating in rota based, on-call support with the UK Networks team Essential Skills/Experience: CCNA or equivalent networking qualification 5+ years as a network engineer with hands-on experience. Strong experience in troubleshooting layer 2 and layer 3 protocols, eg OSPF, BGP, MSTP, HSRP/VRRP, IPSec. Strong experience in supporting and configuring Firewalls, specifically Fortigate, Palo Alto and Cisco ASA. Strong experience configuring network Switches across multiple vendors - Cisco (Nexus, Catalyst), Dell, Mellanox, Juniper, Huawei. Monitoring - eg, Nagios/Solarwinds/PRTG. Desired Skills: CCNP or equivalent vCloud Director experience Huawei Routers and Switches experience Juniper Routers and Switches experience Frotinet suite experience Cumulus OS experience Cisco wireless experience NSX experience Citrix Experience Experience gathering customer requirements and joining pre-sales consultancy effort ITIL Foundation qualified Why Ekco Ranked as Ireland's 4th fastest growing technology company in the Deloitte Fast50 Awards VMware & Veeam top partner status Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values Benefits/perks: Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice Private Medical Healthcare with Bupa (post probation) Discounted Dental Insurance with Bupa (via salary sacrifice) Regular EkcoEats socials - monthly lunch in the office for all EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Udemy learning platform A lot of responsibilities & opportunities to grow (also internationally)
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
Aug 14, 2023
Full time
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
Auxilion are looking to hire a Network Engineer. The Network Engineer will have expert knowledge of Networking for organisation wide support. You will be working as part of our SOC, working alongside our L3 RMM Infrastructure Engineers and the wider team. Previous commercial Networking experience 3 years minimum is required to be considered for this position. CCNA or CCNP Proven hands-on network engineering experience Firewalls Vendor Support HP Switches Fortigate/Barracua/Aruba The successful candidate will be responsible for the network and security elements of Auxilion and it's customer's environment split across various locations. This includes the wired and wireless networks, network security systems, remote access and several monitoring systems. What will you be doing: Maintenance and development of the network environment Interaction with project teams to facilitate new systems and upgrades Working in a support environment focusing on continuous operation of the various customer sites, many of them running in a high availability configuration Provide support and monitoring services across all areas of the network to ensure uninterrupted service and availability within the customer environment Incident resolution and monitoring of the estate through a number of key monitoring tools Participates in availability, capacity and change management processes. Daily monitoring and escalation of any issues ensuring a continuity of service. Ensure compliance of all 3rd parties to security policies Responsible for extending the principles of IT security (based on ISO 27000) across the customer estate Production of Reports: Results of vulnerability scans/penetration tests/security reviews Intrusion reports Error and alert monitoring and resolution Unplanned downtime report Security metrics report (aggregation and summary of detailed reports) Working and support knowledge of the following: CCNA or CCNP Proven hands-on network engineering experience Cisco switch and Router configuration [layer 2 and 3] CISCO ASA or equivalent Firewall experience Cisco wireless systems or relevant enterprise wireless solution Good problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) Network troubleshooting Essential Skills: Core Infrastructure CISCO - Core Switches HP - Core Switches Firewalls CISCO ASA 5515/5510 NOKIA Checkpoint Firewalls Barracuda Fortigate Aruba Cable Patching SolarWinds or similar monitoring tools Vendor Support Desirable Skills: RSA Authentication Remote Access Citrix Netscalers Fibre channel SAN experience Brocade Switches Intrusion Protection Varonis Tipping Point Threat Protection Ironport FireEye Websense Experience Required Experience of working in a large network environment. Service oriented behaviour and communication to internal customers. Experience with face-to-face customer liaison. Qualities: Integrity, attention to detail, timeline sensitive, goal oriented, motivated. Good communication and teamwork skills and interpersonal skills are key. Our Company Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we manage the Customer Relationship journey. Our people have a passion for their work, our culture and our values. Whether your focus is technical, sales, finance. or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Aug 14, 2023
Full time
Auxilion are looking to hire a Network Engineer. The Network Engineer will have expert knowledge of Networking for organisation wide support. You will be working as part of our SOC, working alongside our L3 RMM Infrastructure Engineers and the wider team. Previous commercial Networking experience 3 years minimum is required to be considered for this position. CCNA or CCNP Proven hands-on network engineering experience Firewalls Vendor Support HP Switches Fortigate/Barracua/Aruba The successful candidate will be responsible for the network and security elements of Auxilion and it's customer's environment split across various locations. This includes the wired and wireless networks, network security systems, remote access and several monitoring systems. What will you be doing: Maintenance and development of the network environment Interaction with project teams to facilitate new systems and upgrades Working in a support environment focusing on continuous operation of the various customer sites, many of them running in a high availability configuration Provide support and monitoring services across all areas of the network to ensure uninterrupted service and availability within the customer environment Incident resolution and monitoring of the estate through a number of key monitoring tools Participates in availability, capacity and change management processes. Daily monitoring and escalation of any issues ensuring a continuity of service. Ensure compliance of all 3rd parties to security policies Responsible for extending the principles of IT security (based on ISO 27000) across the customer estate Production of Reports: Results of vulnerability scans/penetration tests/security reviews Intrusion reports Error and alert monitoring and resolution Unplanned downtime report Security metrics report (aggregation and summary of detailed reports) Working and support knowledge of the following: CCNA or CCNP Proven hands-on network engineering experience Cisco switch and Router configuration [layer 2 and 3] CISCO ASA or equivalent Firewall experience Cisco wireless systems or relevant enterprise wireless solution Good problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) Network troubleshooting Essential Skills: Core Infrastructure CISCO - Core Switches HP - Core Switches Firewalls CISCO ASA 5515/5510 NOKIA Checkpoint Firewalls Barracuda Fortigate Aruba Cable Patching SolarWinds or similar monitoring tools Vendor Support Desirable Skills: RSA Authentication Remote Access Citrix Netscalers Fibre channel SAN experience Brocade Switches Intrusion Protection Varonis Tipping Point Threat Protection Ironport FireEye Websense Experience Required Experience of working in a large network environment. Service oriented behaviour and communication to internal customers. Experience with face-to-face customer liaison. Qualities: Integrity, attention to detail, timeline sensitive, goal oriented, motivated. Good communication and teamwork skills and interpersonal skills are key. Our Company Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we manage the Customer Relationship journey. Our people have a passion for their work, our culture and our values. Whether your focus is technical, sales, finance. or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Title: Network Fulfilment Engineer Duration: 6+ Months Location: Brick Lane- 2-3 days onsite per week Job Description: Your key responsibilities: • Candidate will be part of a dynamic team though must have the ability to proactively work on their own to manage and balance a continuous workload.• To maintain up-to-date knowledge of hardware, software and scripting methodologies.• Configure and integrate nodes and solutions into networks (new and existing).• Perform troubleshoot on network integration processes and resolve configuration issues when they arise; demonstrating good organisation and problem-solving methodologies.• An ability to simplify and explain technical information to others.• Contribute to implement continuous improvements in all areas.• Perform integration solutions and communicate with all relevant third party.• Accept and respond to calls from the Team's hunt group in a professional and organised manner.• Manage and integrate ad hoc projects at short notice to a high standard.• Candidate must take ownership to manage ticket references from start to finish in an organised manner to include appropriate ongoing updates. Candidate SpecificationTo be successful for this role • You should have a proven interest in Networking• You must be a curious and a self-directed learner• You must like and be adept at solving problems• You must have a strong eye for detail• You must have strong organisation skills• Excellent verbal and written communication skills• Self-motivated and a team player Essential DesirableQualifications • Working towards CCNA, NRS level 1 or JNCIA accreditation• CCNP, NRS 1 & 2 or JNCIA accreditation Specialist Knowledge • A fundamental knowledge of how networks are utilized and operate in a fast-moving environment will be advantageous.• Allowing an individual to identify risk and any potential impact related to change to therefore avoid unnecessary downtime.• An in-depth knowledge how all Corporate Networks are built and operate with all the diverse services to support its Customers base and demand.• Industry Experience Having good verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work.• Knowledge of systems to include Manage Now (Spark), INCA, SevOne, Insight & Planning BMS.• Along with knowledge in scripting using python 3. Technical Skills • Well-honed all round computer skills• Experience of CLI and terminal sessions on multi-vendor platforms• Pragmatic, logical approach to problem solving.• Experience of configuring switches and routers to integrate them to a live network, as well as troubleshoot any unforeseen problem that could be encountered.
Aug 13, 2023
Full time
Title: Network Fulfilment Engineer Duration: 6+ Months Location: Brick Lane- 2-3 days onsite per week Job Description: Your key responsibilities: • Candidate will be part of a dynamic team though must have the ability to proactively work on their own to manage and balance a continuous workload.• To maintain up-to-date knowledge of hardware, software and scripting methodologies.• Configure and integrate nodes and solutions into networks (new and existing).• Perform troubleshoot on network integration processes and resolve configuration issues when they arise; demonstrating good organisation and problem-solving methodologies.• An ability to simplify and explain technical information to others.• Contribute to implement continuous improvements in all areas.• Perform integration solutions and communicate with all relevant third party.• Accept and respond to calls from the Team's hunt group in a professional and organised manner.• Manage and integrate ad hoc projects at short notice to a high standard.• Candidate must take ownership to manage ticket references from start to finish in an organised manner to include appropriate ongoing updates. Candidate SpecificationTo be successful for this role • You should have a proven interest in Networking• You must be a curious and a self-directed learner• You must like and be adept at solving problems• You must have a strong eye for detail• You must have strong organisation skills• Excellent verbal and written communication skills• Self-motivated and a team player Essential DesirableQualifications • Working towards CCNA, NRS level 1 or JNCIA accreditation• CCNP, NRS 1 & 2 or JNCIA accreditation Specialist Knowledge • A fundamental knowledge of how networks are utilized and operate in a fast-moving environment will be advantageous.• Allowing an individual to identify risk and any potential impact related to change to therefore avoid unnecessary downtime.• An in-depth knowledge how all Corporate Networks are built and operate with all the diverse services to support its Customers base and demand.• Industry Experience Having good verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work.• Knowledge of systems to include Manage Now (Spark), INCA, SevOne, Insight & Planning BMS.• Along with knowledge in scripting using python 3. Technical Skills • Well-honed all round computer skills• Experience of CLI and terminal sessions on multi-vendor platforms• Pragmatic, logical approach to problem solving.• Experience of configuring switches and routers to integrate them to a live network, as well as troubleshoot any unforeseen problem that could be encountered.
Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You'll enjoy problem solving and continually learning and sharing your knowledge. You'll recognise that the world of networks is a forever changing landscape and we as a team need to continually grow and adapt to keep up with change. This is an opportunity for you to enhance the National Trust's approach to networking and be part of an exciting project that is being built from the ground up. Internally this role is known as IT Engineer. What it's like to work here You will be joining a team of 3 keen, relaxed, IT professionals who really want to drive forward the network projects and needs of the Trust. We are lucky to have some cutting-edge tools at our disposal from vendors like Cisco, Fortinet, and Meraki. We are punching above our weight when comparing the tools available to us in Networks compared with other organisations in our field. The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation, as the knowledge of employees improves so does the organisation. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. What you'll be doing Working with a high-performing team of dedicated network operations personnel, you'll be an integral part of the team providing support for the infrastructure as well as project rollout. The role in not limited to networking only but will also have exposure to wider infrastructure support. You'll be developing strong relationships across the organisation as well as externally, with strategic support partners and 3rd party vendors, who provide the tooling in use at the National Trust. These engagements ensure not only the day to day running of the network but also provide the basis for a "bigger picture" alignment with the remaining IT departments and the general push towards more SaaS, PaaS and IaaS solutions. As our Network Engineer you'll work along with the other relevant teams to achieve project delivery as well as part of BAU pieces. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has: A keen interest in networking, with a focus on routing and switching (Cisco) Exposure to Meraki Wi-Fi technologies as well as Meraki SD-WAN. Experience supporting and troubleshooting Fortinet products (focus on FortiGate Firewall, FortiClient, FortiManager and FortiAnalyser). Work with a wide variety of tools from various vendors e.g., Cisco, Fortinet and Microsoft Holds or is working towards the following vendor certifications: CCNA R&S, Fortinet NSE3/4, Engineering Cisco Meraki Solutions (ECMS 500-220) or equivalent experience Proven track record in a NoC support role with daily troubleshooting as well as project deployment experience. Focus will be on the support skills but looking to improve scoping, managing, and deploying projects on production networks A proactive nature, offering up suggestions or improvements to the team Ability to take the lead on assigned tasks, meeting engagements, team updates etc. Good understanding of Microsoft server products, mainly Active Directory, DHCP and DNS and how these integrate with the network Understanding of cloud technologies (AWS and Azure) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.
Sep 12, 2022
Full time
Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You'll enjoy problem solving and continually learning and sharing your knowledge. You'll recognise that the world of networks is a forever changing landscape and we as a team need to continually grow and adapt to keep up with change. This is an opportunity for you to enhance the National Trust's approach to networking and be part of an exciting project that is being built from the ground up. Internally this role is known as IT Engineer. What it's like to work here You will be joining a team of 3 keen, relaxed, IT professionals who really want to drive forward the network projects and needs of the Trust. We are lucky to have some cutting-edge tools at our disposal from vendors like Cisco, Fortinet, and Meraki. We are punching above our weight when comparing the tools available to us in Networks compared with other organisations in our field. The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation, as the knowledge of employees improves so does the organisation. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. What you'll be doing Working with a high-performing team of dedicated network operations personnel, you'll be an integral part of the team providing support for the infrastructure as well as project rollout. The role in not limited to networking only but will also have exposure to wider infrastructure support. You'll be developing strong relationships across the organisation as well as externally, with strategic support partners and 3rd party vendors, who provide the tooling in use at the National Trust. These engagements ensure not only the day to day running of the network but also provide the basis for a "bigger picture" alignment with the remaining IT departments and the general push towards more SaaS, PaaS and IaaS solutions. As our Network Engineer you'll work along with the other relevant teams to achieve project delivery as well as part of BAU pieces. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has: A keen interest in networking, with a focus on routing and switching (Cisco) Exposure to Meraki Wi-Fi technologies as well as Meraki SD-WAN. Experience supporting and troubleshooting Fortinet products (focus on FortiGate Firewall, FortiClient, FortiManager and FortiAnalyser). Work with a wide variety of tools from various vendors e.g., Cisco, Fortinet and Microsoft Holds or is working towards the following vendor certifications: CCNA R&S, Fortinet NSE3/4, Engineering Cisco Meraki Solutions (ECMS 500-220) or equivalent experience Proven track record in a NoC support role with daily troubleshooting as well as project deployment experience. Focus will be on the support skills but looking to improve scoping, managing, and deploying projects on production networks A proactive nature, offering up suggestions or improvements to the team Ability to take the lead on assigned tasks, meeting engagements, team updates etc. Good understanding of Microsoft server products, mainly Active Directory, DHCP and DNS and how these integrate with the network Understanding of cloud technologies (AWS and Azure) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.
Advatek is an award-winning next generation IT Services company delivering innovative security, networking, business continuity and cloud infrastructure solutions for businesses and public sector organisations across the UK. This is an exciting opportunity to develop your career by joining a newly formed service desk within an established network engineering and consultancy company. You will be supporting public and private sector including NHS trusts and FTSE 100 companies, delivering first class network support.
This opportunity will also offer superb exposure to new and emerging technologies working alongside highly qualified network and security consultants, and system architects. We offer training and development, giving study time within work hours and covering costs for training and certification. We are firm believers in developing talent and promoting from within, giving you the ability to progress your career to the highest levels within Advatek. This is all within a small but growing team.
Responsibilities will include.
Daily checks of client networks and alerts.
Troubleshooting of network and infrastructure issues.
Taking responsibility and ownership of tasks within an escalation framework.
Client communication over video link, phone and email.
Working alongside routing and security architects to expand knowledge and provide comprehensive support off the back of network projects.
Maintaining of accurate logs and documentation.
Flexible working with some days from home is offered.
Suitable for CCNA or working towads CCNA.
1-2 years experience desirable.
CISCO and Fortinet experiance desirable.
Benefits:
A friendly and supportive working environment
Working with CCIE and similar level archtects, engineers and security proffessionals who will mentor you.
Time provided during work hours to study towards certification
Paid for certification
Exposure to large private and public sector networks
Exposure to cutting edge network and securiy technologies
Flexible working (3/5)
Nov 29, 2021
Full time
Advatek is an award-winning next generation IT Services company delivering innovative security, networking, business continuity and cloud infrastructure solutions for businesses and public sector organisations across the UK. This is an exciting opportunity to develop your career by joining a newly formed service desk within an established network engineering and consultancy company. You will be supporting public and private sector including NHS trusts and FTSE 100 companies, delivering first class network support.
This opportunity will also offer superb exposure to new and emerging technologies working alongside highly qualified network and security consultants, and system architects. We offer training and development, giving study time within work hours and covering costs for training and certification. We are firm believers in developing talent and promoting from within, giving you the ability to progress your career to the highest levels within Advatek. This is all within a small but growing team.
Responsibilities will include.
Daily checks of client networks and alerts.
Troubleshooting of network and infrastructure issues.
Taking responsibility and ownership of tasks within an escalation framework.
Client communication over video link, phone and email.
Working alongside routing and security architects to expand knowledge and provide comprehensive support off the back of network projects.
Maintaining of accurate logs and documentation.
Flexible working with some days from home is offered.
Suitable for CCNA or working towads CCNA.
1-2 years experience desirable.
CISCO and Fortinet experiance desirable.
Benefits:
A friendly and supportive working environment
Working with CCIE and similar level archtects, engineers and security proffessionals who will mentor you.
Time provided during work hours to study towards certification
Paid for certification
Exposure to large private and public sector networks
Exposure to cutting edge network and securiy technologies
Flexible working (3/5)
As an Network Engineer you will be responsible for managing, building & deploying projects as well as work on challenging and complex problems to help scale and grow the service to meet customer demands. Client Details Michael Page are delighted to be partnering with a well-established Retail Business based in Leeds. Description Key Responsibilities: Help build and operate the Infrastructure environment Interacting with 3rd party vendors on a daily basis Offering comprehensive IT support to users Support users in the use of computer equipment by providing necessary training and advice. Arrange for external support visits whenever problems cannot be resolved in-house. Prioritise and manage multiple open cases and mini projects at one time. Systems monitoring. Administer backups and restores. Establish a good working relationship with stakeholders across the business and 3rd parties. Profile Key Experience: Experience communicating technical concepts to a non-technical audience. Professional experience in networking infrastructure and system integration. Experience with core Internet technologies Experience with IT infrastructure components Experience establishing what drives quality and world-class customer focus and attention to details. Desirable qualifications & skills: Industry certifications such as Cisco (CCNA, CCNP), Microsoft (MCP, MCSE), Linux (LPIC-1, LPIC-2). Experience in the administration of heterogeneous network environments with Microsoft Windows and Linux based clients and servers Experience in IT asset management and purchasing Advanced knowledge in handling all common network and Internet protocols Experience with Wireless Local Area Networks (WLAN / WiFi) Proven ability to learn and apply new technology. Job Offer Salary: £33,000 - £38,000 + Bonus + Profit Share
Nov 09, 2021
Full time
As an Network Engineer you will be responsible for managing, building & deploying projects as well as work on challenging and complex problems to help scale and grow the service to meet customer demands. Client Details Michael Page are delighted to be partnering with a well-established Retail Business based in Leeds. Description Key Responsibilities: Help build and operate the Infrastructure environment Interacting with 3rd party vendors on a daily basis Offering comprehensive IT support to users Support users in the use of computer equipment by providing necessary training and advice. Arrange for external support visits whenever problems cannot be resolved in-house. Prioritise and manage multiple open cases and mini projects at one time. Systems monitoring. Administer backups and restores. Establish a good working relationship with stakeholders across the business and 3rd parties. Profile Key Experience: Experience communicating technical concepts to a non-technical audience. Professional experience in networking infrastructure and system integration. Experience with core Internet technologies Experience with IT infrastructure components Experience establishing what drives quality and world-class customer focus and attention to details. Desirable qualifications & skills: Industry certifications such as Cisco (CCNA, CCNP), Microsoft (MCP, MCSE), Linux (LPIC-1, LPIC-2). Experience in the administration of heterogeneous network environments with Microsoft Windows and Linux based clients and servers Experience in IT asset management and purchasing Advanced knowledge in handling all common network and Internet protocols Experience with Wireless Local Area Networks (WLAN / WiFi) Proven ability to learn and apply new technology. Job Offer Salary: £33,000 - £38,000 + Bonus + Profit Share
IT Security Analyst - IT Security Officer sought by an exciting and growing business with offices in Oxfordshire. There will be an option to work from home within the working week. To succeed, you'll need significant IT Security experience together with a strong understanding of IT systems and processes. This is a role where you'll make an important impact, so you'll need deep technical understanding of IT systems and appropriate technical qualifications such as Security+, CEH, CCNA, MCSE. A self-starter and excellent team motivator, you'll have the ability to build effective working relationships at all levels and bring integrity, trust and an innovative mindset to the role Duties will include: Engage with suppliers, review supplier documentation and, if required, prepare risk management documentation and technical risk assessments to support Change Management and Information Security Management processes. Participate in the weekly Change Advisory Board. Lead and manage required regular infrastructure and build security audits including IT Health Checks and discrete system penetration testing, etc. Manage the remediation action plans relating to recommendations to reduce infrastructure and service vulnerabilities. Manage and liaise with partners and 3rd party suppliers, evaluating information security products and services including regular reporting from suppliers SOC functions and technical security controls. Establish and direct an ongoing, proactive risk assessment program for all new and existing systems and remain familiar with the business processes so effective controls can be put in place for those areas presenting the greatest information security risk. Communicate risks and recommendations to mitigate risks to the IT senior management team, taking account to impact on business processes and cost/benefit terms so decisions can be made to ensure the security of information systems and information Maintain contact with security authorities, internal and external, to ensure that security warnings/advisories are appropriately monitored and acted upon to ensure that information remains secure against external and internal threats.
Nov 05, 2021
Full time
IT Security Analyst - IT Security Officer sought by an exciting and growing business with offices in Oxfordshire. There will be an option to work from home within the working week. To succeed, you'll need significant IT Security experience together with a strong understanding of IT systems and processes. This is a role where you'll make an important impact, so you'll need deep technical understanding of IT systems and appropriate technical qualifications such as Security+, CEH, CCNA, MCSE. A self-starter and excellent team motivator, you'll have the ability to build effective working relationships at all levels and bring integrity, trust and an innovative mindset to the role Duties will include: Engage with suppliers, review supplier documentation and, if required, prepare risk management documentation and technical risk assessments to support Change Management and Information Security Management processes. Participate in the weekly Change Advisory Board. Lead and manage required regular infrastructure and build security audits including IT Health Checks and discrete system penetration testing, etc. Manage the remediation action plans relating to recommendations to reduce infrastructure and service vulnerabilities. Manage and liaise with partners and 3rd party suppliers, evaluating information security products and services including regular reporting from suppliers SOC functions and technical security controls. Establish and direct an ongoing, proactive risk assessment program for all new and existing systems and remain familiar with the business processes so effective controls can be put in place for those areas presenting the greatest information security risk. Communicate risks and recommendations to mitigate risks to the IT senior management team, taking account to impact on business processes and cost/benefit terms so decisions can be made to ensure the security of information systems and information Maintain contact with security authorities, internal and external, to ensure that security warnings/advisories are appropriately monitored and acted upon to ensure that information remains secure against external and internal threats.
Infrastructure & Cloud Engineer Location: Home working with one day per week in Swindon Salary: £40K - £45K dependent on experience and expectations. Existing opportunity join an evolving infrastructure and cloud team, with particular focus on improving network and server environment. What you'll be doing: Build, design and deploy secure and reliable network environments for office, cloud and data-centre environments using technology from industry leaders including Cisco, Microsoft and VMware. Develop, enhance and maintain our automation, using the latest toolsets. Perform ongoing performance tuning, hardware upgrades and resource optimisation. Keep the infrastructure safe, secure and supported by ensuring backups meet the needs of the business. What we're looking for: Experience with and/or working towards: VMWare VCP, Cisco CCNA, ITIL Foundation, CoBIT, COMPTIA, MCSA MCTS MCP. Technical business IT experience in a traditional data-centre and/or cloud environment. Microsoft technologies, Azure, Office 365, Dynamic 365, Sharepoint. Project (particularly Agile scrum) and day-to-day support experience. To find out more about this role, please apply or contact: (see below)
Nov 05, 2021
Full time
Infrastructure & Cloud Engineer Location: Home working with one day per week in Swindon Salary: £40K - £45K dependent on experience and expectations. Existing opportunity join an evolving infrastructure and cloud team, with particular focus on improving network and server environment. What you'll be doing: Build, design and deploy secure and reliable network environments for office, cloud and data-centre environments using technology from industry leaders including Cisco, Microsoft and VMware. Develop, enhance and maintain our automation, using the latest toolsets. Perform ongoing performance tuning, hardware upgrades and resource optimisation. Keep the infrastructure safe, secure and supported by ensuring backups meet the needs of the business. What we're looking for: Experience with and/or working towards: VMWare VCP, Cisco CCNA, ITIL Foundation, CoBIT, COMPTIA, MCSA MCTS MCP. Technical business IT experience in a traditional data-centre and/or cloud environment. Microsoft technologies, Azure, Office 365, Dynamic 365, Sharepoint. Project (particularly Agile scrum) and day-to-day support experience. To find out more about this role, please apply or contact: (see below)
Fantastic opportunity for Network Engineer to join a well established and growing business based in Coventry. Network Engineer Coventry £40,000 - £50,000 dependent upon experience As the Network Engineer you will be reporting to the IT Systems Engineering Manager in a newly formed team. You will be responsible for the day-to-day stability, improvements, network related projects and controlled changes of the clients Internal and Production networks across multiple sites and datacentres. Role Responsibilities: Deploy, improve and modify network configuration including Firewalls and Switches as required by the business needs Assist the Network Analyst and support team with escalated problems Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high Provide assistance to colleagues both within and outside of the Technical Operations team for any issues related to our application and platforms Improve on existing systems and capacity monitoring Adhere to all internal processes (change/incident/problem etc) as set out by the IT department Ensure all aspects of the system are adequately documented and reviewed Skills/Attributes Required Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD) ) - CCNA or equivalent. Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving. SDWAN Experience (Juniper SRX ) Excellent understanding of all DHCP, DNS, TCP/IP Experience working in a change control environment Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions ITSM experience ie server desk plus Excellent communication Skills Configuration and support of VMWare ESX environments If you have te skills and experience that our client is looking for then please apply for the role and we will be in touch.
Nov 05, 2021
Full time
Fantastic opportunity for Network Engineer to join a well established and growing business based in Coventry. Network Engineer Coventry £40,000 - £50,000 dependent upon experience As the Network Engineer you will be reporting to the IT Systems Engineering Manager in a newly formed team. You will be responsible for the day-to-day stability, improvements, network related projects and controlled changes of the clients Internal and Production networks across multiple sites and datacentres. Role Responsibilities: Deploy, improve and modify network configuration including Firewalls and Switches as required by the business needs Assist the Network Analyst and support team with escalated problems Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high Provide assistance to colleagues both within and outside of the Technical Operations team for any issues related to our application and platforms Improve on existing systems and capacity monitoring Adhere to all internal processes (change/incident/problem etc) as set out by the IT department Ensure all aspects of the system are adequately documented and reviewed Skills/Attributes Required Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD) ) - CCNA or equivalent. Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving. SDWAN Experience (Juniper SRX ) Excellent understanding of all DHCP, DNS, TCP/IP Experience working in a change control environment Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions ITSM experience ie server desk plus Excellent communication Skills Configuration and support of VMWare ESX environments If you have te skills and experience that our client is looking for then please apply for the role and we will be in touch.
Our client is looking for an Infrastructure Analyst to join their team ASAP. The successful candidate will be involved in a varied and vast range of duties from supporting and maintaining the windows server and network infrastructure to development on all aspects of their environment, enabling the IT team to successfully meet the business objectives within reasonable timeframes and agreed SLA's. You will be given a great platform further develop skills, with exposure to enterprise technologies including VMware, Cisco, Juniper, Windows server and SAN storage, and will gain the experience to succeed in this fast moving and challenging role. Skills/Experience Experience of supporting Microsoft Windows Server environments Supporting VMware environments In depth experience of supporting SAN technologies Managing and maintaining data and configuration backups for applications and infrastructure XenApp and Citrix ADC (formerly Netscaler) technologies Experience of supporting Cisco, Juniper and Checkpoint technologies Use of monitoring tools to manage resource utilisation, trending and capacity Implementation of security tools, policies and procedures Managing incidents and service requests within a central IT ticketing system Working in a busy infrastructure team, working closely with other members of the wider IT Team to resolve incidents and deliver service requests Design and implementation of infrastructure for IT projects Delivery infrastructure changes using a formal change management process Creating and maintaining documentation on infrastructure systems Developing processes for maintaining infrastructure systems Desirable Skills/Experience System and architecture design Zabbix monitoring Veeam backup and replication Desirable Qualifications Microsoft MCSE Cisco CCNA Juniper JNCIA-Junos Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Nov 05, 2021
Full time
Our client is looking for an Infrastructure Analyst to join their team ASAP. The successful candidate will be involved in a varied and vast range of duties from supporting and maintaining the windows server and network infrastructure to development on all aspects of their environment, enabling the IT team to successfully meet the business objectives within reasonable timeframes and agreed SLA's. You will be given a great platform further develop skills, with exposure to enterprise technologies including VMware, Cisco, Juniper, Windows server and SAN storage, and will gain the experience to succeed in this fast moving and challenging role. Skills/Experience Experience of supporting Microsoft Windows Server environments Supporting VMware environments In depth experience of supporting SAN technologies Managing and maintaining data and configuration backups for applications and infrastructure XenApp and Citrix ADC (formerly Netscaler) technologies Experience of supporting Cisco, Juniper and Checkpoint technologies Use of monitoring tools to manage resource utilisation, trending and capacity Implementation of security tools, policies and procedures Managing incidents and service requests within a central IT ticketing system Working in a busy infrastructure team, working closely with other members of the wider IT Team to resolve incidents and deliver service requests Design and implementation of infrastructure for IT projects Delivery infrastructure changes using a formal change management process Creating and maintaining documentation on infrastructure systems Developing processes for maintaining infrastructure systems Desirable Skills/Experience System and architecture design Zabbix monitoring Veeam backup and replication Desirable Qualifications Microsoft MCSE Cisco CCNA Juniper JNCIA-Junos Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Network Engineer Hybrid working - 12 month FTC Our client who are a household name in the North West are looking for a Network Engineer. The Network Engineer will be responsible for the support of the group's network infrastructure to ensure it meets with the Group's strategic objectives and compliance requirements. If successful, you will also assist the Cloud Network Architect with the planned migration to the Cloud (Azure). Role responsibilities: Working closely with key stakeholders, including Information Security, to deliver and maintain a secure, compliant on premise solution. Operating as a technical specialist who oversees the resolution of 3rd line tickets. Managing and maintaining network security appliances (Cisco ASA/Firepower, VPN (including VPN AnyConnect Client), Cisco ISE, RSA, Checkpoint Endpoint and Checkpoint NGFW. Managing and maintaining Symantec Secure Web Proxy (WSS), including 3rd line support. Performing Checkpoint Firewall configuration for Azure Migration Projects. Managing and maintaining the Cisco Meraki Wireless solution. Creating and updating networking documentation such as Visio diagrams. Network monitoring: developing monitoring routines, performing or overseeing routine checks, escalating and agreeing remedial activity required. Overseeing or performing the completion of remedial activities. Working with key stakeholders to develop, and demonstrate, a good understanding of business needs as relates to infrastructure and networks. Horizon scanning. Maintaining knowledge of good and leading practice and emerging trends, in infrastructure and networks. Identifying opportunities for improvement. Leading on, or contributing to, the delivery of specific improvements as agreed with Run' management. Capturing and managing knowledge relating to area of responsibility, ensuring that policies, processes and procedures are documented and kept up to date. Skills required: You have a strong understanding of networking, infrastructure and security (CCNA highly desirable or working towards accreditation) You have In-depth networking experience (LAN/WAN/SWITCHING/WIFI), Information Security eg Firewalls, Cisco ASA/Firepower and Checkpoint, Cisco ISE You have an understanding of Cloud technologies (preferably Azure) Network Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Nov 05, 2021
Network Engineer Hybrid working - 12 month FTC Our client who are a household name in the North West are looking for a Network Engineer. The Network Engineer will be responsible for the support of the group's network infrastructure to ensure it meets with the Group's strategic objectives and compliance requirements. If successful, you will also assist the Cloud Network Architect with the planned migration to the Cloud (Azure). Role responsibilities: Working closely with key stakeholders, including Information Security, to deliver and maintain a secure, compliant on premise solution. Operating as a technical specialist who oversees the resolution of 3rd line tickets. Managing and maintaining network security appliances (Cisco ASA/Firepower, VPN (including VPN AnyConnect Client), Cisco ISE, RSA, Checkpoint Endpoint and Checkpoint NGFW. Managing and maintaining Symantec Secure Web Proxy (WSS), including 3rd line support. Performing Checkpoint Firewall configuration for Azure Migration Projects. Managing and maintaining the Cisco Meraki Wireless solution. Creating and updating networking documentation such as Visio diagrams. Network monitoring: developing monitoring routines, performing or overseeing routine checks, escalating and agreeing remedial activity required. Overseeing or performing the completion of remedial activities. Working with key stakeholders to develop, and demonstrate, a good understanding of business needs as relates to infrastructure and networks. Horizon scanning. Maintaining knowledge of good and leading practice and emerging trends, in infrastructure and networks. Identifying opportunities for improvement. Leading on, or contributing to, the delivery of specific improvements as agreed with Run' management. Capturing and managing knowledge relating to area of responsibility, ensuring that policies, processes and procedures are documented and kept up to date. Skills required: You have a strong understanding of networking, infrastructure and security (CCNA highly desirable or working towards accreditation) You have In-depth networking experience (LAN/WAN/SWITCHING/WIFI), Information Security eg Firewalls, Cisco ASA/Firepower and Checkpoint, Cisco ISE You have an understanding of Cloud technologies (preferably Azure) Network Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. DevOps Manager, Crypto Exchange - Permanent Location - London (100% remote based) Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. Our client is looking bring on multiple engineers to support their digital growth and wider technology function, which is based in London but with headcount across parts of APAC too. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. This is an exciting time to join our clients' ranks with lots of further growth and expansion planned across the DLT and Crypto arena on the cards for the coming months and years and undoubtedly more senior positions on offer for strong performers who are onboarded during its early-stage evolution. Key responsibilities Leading the DevOps delivery globally, partnering with Software Engineers and Architects Defining and owning DevOps best practices globally Introducing new processes and procedures, optimising the business, leading on Agile and IT strategy Coaching, developing and mentoring other DevOps Engineers (currently 1 senior and 2 junior engineers based in the Philippines) Designing cloud infrastructure - AWS Building and operating services on AWS, in combination with RESTful APIs, SQL and NoSQL databases Administration and troubleshooting of Linux based systems Deployment automation, monitoring and maintenance of cloud infrastructure (AWS) Experience with containerization and container orchestration services eg Docker and Kubernetes Networking (ideally seeking experience of CCNA level or higher) Scripting (Linux, PowerShell) Penetration, stress and performance testing Taking responsibility for technical Security principles and their implementation of controls I see this role as a fantastic opportunity to join a FinTech Start-up who are way ahead of the game. The position will provide opportunity for growth and career progression as well as offing exposure to Crypto trading practices and processes of some of the world's leading Institutional clients. Please call me ASAP for a confidential discussion with regards to this role/forward your CV ASAP to (see below)
Nov 05, 2021
Full time
Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. DevOps Manager, Crypto Exchange - Permanent Location - London (100% remote based) Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. Our client is looking bring on multiple engineers to support their digital growth and wider technology function, which is based in London but with headcount across parts of APAC too. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. This is an exciting time to join our clients' ranks with lots of further growth and expansion planned across the DLT and Crypto arena on the cards for the coming months and years and undoubtedly more senior positions on offer for strong performers who are onboarded during its early-stage evolution. Key responsibilities Leading the DevOps delivery globally, partnering with Software Engineers and Architects Defining and owning DevOps best practices globally Introducing new processes and procedures, optimising the business, leading on Agile and IT strategy Coaching, developing and mentoring other DevOps Engineers (currently 1 senior and 2 junior engineers based in the Philippines) Designing cloud infrastructure - AWS Building and operating services on AWS, in combination with RESTful APIs, SQL and NoSQL databases Administration and troubleshooting of Linux based systems Deployment automation, monitoring and maintenance of cloud infrastructure (AWS) Experience with containerization and container orchestration services eg Docker and Kubernetes Networking (ideally seeking experience of CCNA level or higher) Scripting (Linux, PowerShell) Penetration, stress and performance testing Taking responsibility for technical Security principles and their implementation of controls I see this role as a fantastic opportunity to join a FinTech Start-up who are way ahead of the game. The position will provide opportunity for growth and career progression as well as offing exposure to Crypto trading practices and processes of some of the world's leading Institutional clients. Please call me ASAP for a confidential discussion with regards to this role/forward your CV ASAP to (see below)
Role : 2nd Line Support Engineer Location : Bristol - WFH Available Salary : £20K - £30K + Great Training Opportunities & Benefits I am recruiting for a very exciting opportunity for a 2nd Line IT Support Engineer. Please apply IMMEDIATELY to be considered. The Company * State of the Art Offices in Bristol, Easily Accessible from Outer Boroughs & Centre * A Well-Established Company that invests heavily into their employees and provides paid-for training, certifications and qualifications * A Large Client base which requires a professional and technically strong 2nd Line IT Support Engineer to provide a world-class service consistently The Role * This is a Progressive 2nd Line Position where you will work with a broad range of sectors and in-depth technologies * You will provide support to Junior IT Engineers in resolving technical issues, ensuring they gain knowledge to solve future problems and develop within their own career * Working in a friendly and supportive team environment, you will promote proactive working in a technically strong IT Support Team that facilitates employee progression What's in it for you? * A Competitive Salary of Up to £30,000 (DOE) * World-Class Training & Employee Progression Programmes * Lucrative OPTIONAL out of hours working * Generous Benefits Package * Great Work Environment **INTERVIEWING NOW - DO NOT MISS OUT** If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details. hyper v - virtualisation - network - tcp/ip - dns - dhcp - security - 2nd line - 3rd line - servers - system management - software - hardware - cisco - ccna - cloud - azure - 365 - exchange - msp In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Nov 04, 2021
Full time
Role : 2nd Line Support Engineer Location : Bristol - WFH Available Salary : £20K - £30K + Great Training Opportunities & Benefits I am recruiting for a very exciting opportunity for a 2nd Line IT Support Engineer. Please apply IMMEDIATELY to be considered. The Company * State of the Art Offices in Bristol, Easily Accessible from Outer Boroughs & Centre * A Well-Established Company that invests heavily into their employees and provides paid-for training, certifications and qualifications * A Large Client base which requires a professional and technically strong 2nd Line IT Support Engineer to provide a world-class service consistently The Role * This is a Progressive 2nd Line Position where you will work with a broad range of sectors and in-depth technologies * You will provide support to Junior IT Engineers in resolving technical issues, ensuring they gain knowledge to solve future problems and develop within their own career * Working in a friendly and supportive team environment, you will promote proactive working in a technically strong IT Support Team that facilitates employee progression What's in it for you? * A Competitive Salary of Up to £30,000 (DOE) * World-Class Training & Employee Progression Programmes * Lucrative OPTIONAL out of hours working * Generous Benefits Package * Great Work Environment **INTERVIEWING NOW - DO NOT MISS OUT** If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details. hyper v - virtualisation - network - tcp/ip - dns - dhcp - security - 2nd line - 3rd line - servers - system management - software - hardware - cisco - ccna - cloud - azure - 365 - exchange - msp In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation
Nov 04, 2021
Contractor
IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation
This is an exciting opportunity to join an experienced technical team in Gloucestershire; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the Network Manager and will work closely with Infrastructure and Security teams to provide services to 2000 users. Client Details Our client are a well known in the not for profit and charities sector based in Gloucestershire. Description Our Customer is looking for a highly motivated and proactive Network Telephony Engineer with a minimum of 5 years' experience of supporting voice, telephony and VoIP solutions. This is a site based role in Gloucestershire. This is an exciting opportunity to join an experienced technical team; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the ICT Network Manager and will work closely with the Infrastructure, and Security teams to provide services to 2000 users. The role requires good communication skills, the ability to liaise with others in the organisation providing both technical support and advice. The Network Telephony Engineer will be expected to work with others, including 3rd party vendors on delivering technical projects. Profile The Network Telephony Engineer will have proven track record in the following: Cisco and Microsoft Voice and VoIP technologies (including Cisco Unified Communications Manager, Skype for Business and Microsoft Teams) to a CCNP Level. Cisco and Microsoft collaboration technologies (including Cisco Webex, Microsoft Teams) SIP and ISDN Gateway Technologies (including Sonus and Cisco CUBE). Contact centre solutions (including UCCX). Knowledge of telephony recording and reporting solutions (including NICE and Tiger). Routing/Switching experience and knowledge to a CCNA level. Quality of service. Migration from traditional desk phone solutions, to workstation based collaboration clients for PSTN capabilities. Knowledge of load balancing technologies. Knowledge of web and email proxy solutions (including Cisco Ironport and Symantec Cloud). Knowledge of network monitoring solutions (including Solarwinds). Knowledge of data centre network solutions (including Cisco ACI/NXOS). Knowledge of Cisco wireless solutions (including AireOS and IOSXE). Knowledge of Cisco identity provider solutions (including Cisco ISE). Candidates must be willing to undergo the relevant security vetting for this role and contribute to 24/7 Network on call rota Job Offer Basic Salary up to £50,000 Up to £4,000 per annum for Oncall/shift allowance. Flexible working/hybrid between on site and home - 37 hours per week Fantastic benefits such as, On site parking & Gym, Annual leave, Pension scheme.
Nov 04, 2021
Full time
This is an exciting opportunity to join an experienced technical team in Gloucestershire; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the Network Manager and will work closely with Infrastructure and Security teams to provide services to 2000 users. Client Details Our client are a well known in the not for profit and charities sector based in Gloucestershire. Description Our Customer is looking for a highly motivated and proactive Network Telephony Engineer with a minimum of 5 years' experience of supporting voice, telephony and VoIP solutions. This is a site based role in Gloucestershire. This is an exciting opportunity to join an experienced technical team; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the ICT Network Manager and will work closely with the Infrastructure, and Security teams to provide services to 2000 users. The role requires good communication skills, the ability to liaise with others in the organisation providing both technical support and advice. The Network Telephony Engineer will be expected to work with others, including 3rd party vendors on delivering technical projects. Profile The Network Telephony Engineer will have proven track record in the following: Cisco and Microsoft Voice and VoIP technologies (including Cisco Unified Communications Manager, Skype for Business and Microsoft Teams) to a CCNP Level. Cisco and Microsoft collaboration technologies (including Cisco Webex, Microsoft Teams) SIP and ISDN Gateway Technologies (including Sonus and Cisco CUBE). Contact centre solutions (including UCCX). Knowledge of telephony recording and reporting solutions (including NICE and Tiger). Routing/Switching experience and knowledge to a CCNA level. Quality of service. Migration from traditional desk phone solutions, to workstation based collaboration clients for PSTN capabilities. Knowledge of load balancing technologies. Knowledge of web and email proxy solutions (including Cisco Ironport and Symantec Cloud). Knowledge of network monitoring solutions (including Solarwinds). Knowledge of data centre network solutions (including Cisco ACI/NXOS). Knowledge of Cisco wireless solutions (including AireOS and IOSXE). Knowledge of Cisco identity provider solutions (including Cisco ISE). Candidates must be willing to undergo the relevant security vetting for this role and contribute to 24/7 Network on call rota Job Offer Basic Salary up to £50,000 Up to £4,000 per annum for Oncall/shift allowance. Flexible working/hybrid between on site and home - 37 hours per week Fantastic benefits such as, On site parking & Gym, Annual leave, Pension scheme.
Network Engineer - up to £45,000 Private Education Company - Central London Working for the largest private educator in the UK, you will play an instrumental part in supporting the companies network infrastructure. Sitting at 3rd Line level, you will be the highest point of escalation internally and effectively act as second in charge to the Network Manager. The Network Manager has also expressed his desire for the role to grow into the network security team. In addition to this, the company has a proven track record of funding staff certifications to assist in expanding technical their knowledge (AWS certifications etc.) Technical Requirements: Hands of experience with: Nexus (3000, 5000, 7000) Cisco Routers & Switches OSI, VLAN, OSPF, BGP TCP/IP (Cisco) Wi-Fi (Cisco) Qualifications: CCNA (Necessity) CCNP (Useful) ITIL Foundation (Useful) Desirable: PaloAlto Network Security (Checkpoint firewall) Low-balance exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nov 04, 2021
Full time
Network Engineer - up to £45,000 Private Education Company - Central London Working for the largest private educator in the UK, you will play an instrumental part in supporting the companies network infrastructure. Sitting at 3rd Line level, you will be the highest point of escalation internally and effectively act as second in charge to the Network Manager. The Network Manager has also expressed his desire for the role to grow into the network security team. In addition to this, the company has a proven track record of funding staff certifications to assist in expanding technical their knowledge (AWS certifications etc.) Technical Requirements: Hands of experience with: Nexus (3000, 5000, 7000) Cisco Routers & Switches OSI, VLAN, OSPF, BGP TCP/IP (Cisco) Wi-Fi (Cisco) Qualifications: CCNA (Necessity) CCNP (Useful) ITIL Foundation (Useful) Desirable: PaloAlto Network Security (Checkpoint firewall) Low-balance exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are looking to recruit an experienced Infrastructure Engineer to join a Nottingham based Tech Company you will be part of a team that supports the global platforms, delivering cutting edge services across the globe. You'll have the opportunity to get involved in working across global data centres, working with virtualized technologies and networking solutions. You'll be looking at the latest technologies and be part of a team dedicated to helping drive the business forwards while maintaining 24/7 services. This role will offer you the chance to get involved in a wide variety of projects and give you the chance to grow your skills both through training and on the job experience. Within Technical Services, no two days are the same. We are looking for someone that is hard-working and agile. You will need to be able to keep up with a fast-paced working environment. What you'll be doing: As an Infrastructure Engineer you will be responsible for the technical operations elements of transformational projects across the group. These projects will range from acquisition migrations through to resilience and compliance platform developments. You'll get to work with physical and virtual servers, networks, security, and storage of the production and back office infrastructures. Specifically, you will take responsibility for: Migrating on-premise infrastructure into Azure Maintaining and improving IT infrastructure in line with transformation projects Working closely with Development, Acquisitions, Product Management, Solutions and Support on projects that cut across all areas Completing daily system checks Responding to system alerts in and out of office hours Owning and solving any platform problems as they arise Daily monitoring of the platforms across the whole estate What we're looking for We're interested in hearing from candidates with experience in the following areas: Excellent communication skills Team player, in this close-knit team, being able to work well with others is crucial Proactive approach to problem-solving Good judgement with an ability to understand when to escalate queries Resilience and the ability to handle high volumes of work Managing and supporting Cloud infrastructure in Azure (Azure VMWare Services Experience would be a bonus) VMWare (Cloud, On-Prem and Hybrid implementations) Experience with using Linux CentOS Experience of delivering in a combined project and reactive environment Recent experience of Cisco networking including VPNs, HA and firewalls (CCNA Routing and Switching preferable) Recent experience of working with VSphere and Hyper-V (upgrades and migrations between platforms is essential) Windows Server deployment and Active Directory (MCSA) Experience of identifying emerging server, storage and cloud technology trends and assessing suitability for use It would be great if you also had: Experience managing supplier relationships and budgeting You will have the opportunity to work within a great team where you will be rewarded with a very competitive salary, the opportunity to really develop and progress through the ranks along with some fantastic benefits.
Oct 07, 2021
Full time
We are looking to recruit an experienced Infrastructure Engineer to join a Nottingham based Tech Company you will be part of a team that supports the global platforms, delivering cutting edge services across the globe. You'll have the opportunity to get involved in working across global data centres, working with virtualized technologies and networking solutions. You'll be looking at the latest technologies and be part of a team dedicated to helping drive the business forwards while maintaining 24/7 services. This role will offer you the chance to get involved in a wide variety of projects and give you the chance to grow your skills both through training and on the job experience. Within Technical Services, no two days are the same. We are looking for someone that is hard-working and agile. You will need to be able to keep up with a fast-paced working environment. What you'll be doing: As an Infrastructure Engineer you will be responsible for the technical operations elements of transformational projects across the group. These projects will range from acquisition migrations through to resilience and compliance platform developments. You'll get to work with physical and virtual servers, networks, security, and storage of the production and back office infrastructures. Specifically, you will take responsibility for: Migrating on-premise infrastructure into Azure Maintaining and improving IT infrastructure in line with transformation projects Working closely with Development, Acquisitions, Product Management, Solutions and Support on projects that cut across all areas Completing daily system checks Responding to system alerts in and out of office hours Owning and solving any platform problems as they arise Daily monitoring of the platforms across the whole estate What we're looking for We're interested in hearing from candidates with experience in the following areas: Excellent communication skills Team player, in this close-knit team, being able to work well with others is crucial Proactive approach to problem-solving Good judgement with an ability to understand when to escalate queries Resilience and the ability to handle high volumes of work Managing and supporting Cloud infrastructure in Azure (Azure VMWare Services Experience would be a bonus) VMWare (Cloud, On-Prem and Hybrid implementations) Experience with using Linux CentOS Experience of delivering in a combined project and reactive environment Recent experience of Cisco networking including VPNs, HA and firewalls (CCNA Routing and Switching preferable) Recent experience of working with VSphere and Hyper-V (upgrades and migrations between platforms is essential) Windows Server deployment and Active Directory (MCSA) Experience of identifying emerging server, storage and cloud technology trends and assessing suitability for use It would be great if you also had: Experience managing supplier relationships and budgeting You will have the opportunity to work within a great team where you will be rewarded with a very competitive salary, the opportunity to really develop and progress through the ranks along with some fantastic benefits.
Lynx Recruitment are working with a well-established business who provide nationwide expert business IT solutions, consultation, training and support. They specialise in virtualisation and cloud, workspace transformation, wired and wireless networking and Microsoft technologies as well as application training. Our client is now looking for a Pre-Sales Engineer to join the business and you will act as a technical evangelist for the technologies you represent and as a brand ambassador for our client. The role will require you to have an in-depth technical understanding of specific technologies within your specialist pillar as well demonstrate a high-level understanding regarding the technologies that our client represent. Key Duties & Responsibilities Customer Meetings and Solution Design To manage customer relationships and develop key accounts, from a technical perspective. To attend customer meetings with a member of the sales to gain an understanding of customer needs and expectations. To deliver presentations and/or lead discussions to agree technologies solutions which our client or our partners can deliver. To prepare well considered and accurate design documents for the customer (with support and guidance from the appropriate member of the sales team), ensuring that any assumptions and design limitations are appropriately recorded. Following order receipt notification from our CRM system, you will check your design and hand over to the Project Manager within a 48-hour time frame, liaising with the sales team and the project manager Skills and Experience Attention to detail Cost and efficiency focused Strong presentation skills Strong interpersonal and communication skills Ability to work to tight deadlines Approaches tasks with enthusiasm, adaptability and energy Virtualisation and Networking Specialist Server Virtualisation - VMware vSphere and Hyper-V Dell Storage - Compellent, MD/ME and PowerStore Hyperconverged solutions - VxRail/Azure Stack HCI/VMware vSAN Wired Networking - Dell and/or Cisco switching to CCNA level Data protection - Veeam Backup and Replication, Zerto, RecoverPoint, VMware Site Recover Manager Knowledge of DRaaS and IaaS platforms
Oct 07, 2021
Full time
Lynx Recruitment are working with a well-established business who provide nationwide expert business IT solutions, consultation, training and support. They specialise in virtualisation and cloud, workspace transformation, wired and wireless networking and Microsoft technologies as well as application training. Our client is now looking for a Pre-Sales Engineer to join the business and you will act as a technical evangelist for the technologies you represent and as a brand ambassador for our client. The role will require you to have an in-depth technical understanding of specific technologies within your specialist pillar as well demonstrate a high-level understanding regarding the technologies that our client represent. Key Duties & Responsibilities Customer Meetings and Solution Design To manage customer relationships and develop key accounts, from a technical perspective. To attend customer meetings with a member of the sales to gain an understanding of customer needs and expectations. To deliver presentations and/or lead discussions to agree technologies solutions which our client or our partners can deliver. To prepare well considered and accurate design documents for the customer (with support and guidance from the appropriate member of the sales team), ensuring that any assumptions and design limitations are appropriately recorded. Following order receipt notification from our CRM system, you will check your design and hand over to the Project Manager within a 48-hour time frame, liaising with the sales team and the project manager Skills and Experience Attention to detail Cost and efficiency focused Strong presentation skills Strong interpersonal and communication skills Ability to work to tight deadlines Approaches tasks with enthusiasm, adaptability and energy Virtualisation and Networking Specialist Server Virtualisation - VMware vSphere and Hyper-V Dell Storage - Compellent, MD/ME and PowerStore Hyperconverged solutions - VxRail/Azure Stack HCI/VMware vSAN Wired Networking - Dell and/or Cisco switching to CCNA level Data protection - Veeam Backup and Replication, Zerto, RecoverPoint, VMware Site Recover Manager Knowledge of DRaaS and IaaS platforms
Huntswood's success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. As a Junior Service Desk Technician, you will be the face of the Technology Team. You, along with the team will be responsible for the building, testing and deployment of Huntswood Laptops. You will also be responsible for keeping our asset database correct and up to date. Time permitting you, with the help of the wider team will the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood's business processes and clients are kept to a minimum. Job description Ability to build, test and deploy laptops. Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date. Help to ensure the Service Desk Team's documentation is kept up to date. Help to ensure that incidents and problems logged on Huntswood's call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. Help to ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood's call logging system. Help to ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. Strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact. Provide remote support across Huntswood sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. Ensure Huntswood's computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers. Person specification Essential Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. Good Administrative skills Pleasant and helpful telephone manner Thrive in a busy environment with changing priorities and goals. Good level of understanding of a Microsoft Windows Active Directory environment including GPO. Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. Good level of understanding of TCP/IP and network troubleshooting. Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. Be able to demonstrate excellent problem management skills. Excellent time management. An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. Desirable Expert level of understanding of a Microsoft Windows Active Directory environment. Good level of understanding of the latest Microsoft Exchange technologies. Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 Experience of working in an ISO27001:2013 environment. Experience of modern IP telephony systems, preferably Teams. Experience of working in an ITIL aligned environment. Full and clean driving license. Core behaviours To work with, Huntswood's employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special."
Oct 07, 2021
Full time
Huntswood's success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. As a Junior Service Desk Technician, you will be the face of the Technology Team. You, along with the team will be responsible for the building, testing and deployment of Huntswood Laptops. You will also be responsible for keeping our asset database correct and up to date. Time permitting you, with the help of the wider team will the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood's business processes and clients are kept to a minimum. Job description Ability to build, test and deploy laptops. Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date. Help to ensure the Service Desk Team's documentation is kept up to date. Help to ensure that incidents and problems logged on Huntswood's call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. Help to ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood's call logging system. Help to ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. Strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact. Provide remote support across Huntswood sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. Ensure Huntswood's computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers. Person specification Essential Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. Good Administrative skills Pleasant and helpful telephone manner Thrive in a busy environment with changing priorities and goals. Good level of understanding of a Microsoft Windows Active Directory environment including GPO. Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. Good level of understanding of TCP/IP and network troubleshooting. Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. Be able to demonstrate excellent problem management skills. Excellent time management. An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. Desirable Expert level of understanding of a Microsoft Windows Active Directory environment. Good level of understanding of the latest Microsoft Exchange technologies. Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 Experience of working in an ISO27001:2013 environment. Experience of modern IP telephony systems, preferably Teams. Experience of working in an ITIL aligned environment. Full and clean driving license. Core behaviours To work with, Huntswood's employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special."
3rd Line Network & Security Engineer Cambridgeshire £40,000 - £45,000 + on-call + benefits I'm looking for a 3rd Line Network & Security Engineer for a major client based in Peterborough. The 3rd Line Network & Security Engineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Key Duties To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's. Provide technical assistance to on-going projects when required Provide a point of technical escalation and expertise for 2nd line engineers This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance There may be a requirement to provide support as part of the 24x7 out of hour's rota. Technical Requirements At least 3 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas (desirable) Extensive and proven experience in one or some of the below technologies; Fortinet F5 Checkpoint Palo Alto Cisco technologies including switching and routing Salary on offer is £40,000 - £45,000 + on-call + benefits Looking to move ASAP so please send me your latest CV and I will call you to discuss further Jack Bannister - IT Recruitment Consultant - Key Words: Network Engineer - Senior Network Engineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto
Oct 07, 2021
Full time
3rd Line Network & Security Engineer Cambridgeshire £40,000 - £45,000 + on-call + benefits I'm looking for a 3rd Line Network & Security Engineer for a major client based in Peterborough. The 3rd Line Network & Security Engineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Key Duties To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's. Provide technical assistance to on-going projects when required Provide a point of technical escalation and expertise for 2nd line engineers This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance There may be a requirement to provide support as part of the 24x7 out of hour's rota. Technical Requirements At least 3 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas (desirable) Extensive and proven experience in one or some of the below technologies; Fortinet F5 Checkpoint Palo Alto Cisco technologies including switching and routing Salary on offer is £40,000 - £45,000 + on-call + benefits Looking to move ASAP so please send me your latest CV and I will call you to discuss further Jack Bannister - IT Recruitment Consultant - Key Words: Network Engineer - Senior Network Engineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto
IT Technician - Night Shift (CompTIA, CCNA, Computing) £10.76 per hour (£15.47 per hour overtime after 13 weeks) Are you looking to get into the IT industry? Do you want to gain experience? We currently have opportunities for IT Technicians to join an international IT Solutions provider based by J1 of the M6 working with Laptops & Tablets for large-scale contracts. But what experience do you need? - No experience is required just an avid interest in technology - Experience building your own computers is desirable but not essential - Qualifications are highly desirable but again not essential (CompTIA, CCNA etc.) If you are interested in getting into the IT Industry and are available for an IMMEDIATE START then APPLY NOW ! Alternatively Text 'IT Rugby' to or email your CV quoting 'IT Rugby'.
Oct 07, 2021
Full time
IT Technician - Night Shift (CompTIA, CCNA, Computing) £10.76 per hour (£15.47 per hour overtime after 13 weeks) Are you looking to get into the IT industry? Do you want to gain experience? We currently have opportunities for IT Technicians to join an international IT Solutions provider based by J1 of the M6 working with Laptops & Tablets for large-scale contracts. But what experience do you need? - No experience is required just an avid interest in technology - Experience building your own computers is desirable but not essential - Qualifications are highly desirable but again not essential (CompTIA, CCNA etc.) If you are interested in getting into the IT Industry and are available for an IMMEDIATE START then APPLY NOW ! Alternatively Text 'IT Rugby' to or email your CV quoting 'IT Rugby'.
Company description: Morgan Philips Group is an innovative recruitment business with a footprint across 4 continents. In just 5 years, we have built a global platform that disrupts conventional thinking in executive and professional recruiting. We combine high-touch consultancy with worldwide search capability and digital sourcing technologies to help you recruit better, faster and cost effectively. Job description: Our client in Glasgow is looking for an IT Network Engineer to join their IT Network Team, helping them to redefine the IT support underpinning the delivery of multiple services for more than 200,000 people in communities across Scotland. Working closely with colleagues in IT you'll be responsible for: Providing 1st, 2nd and 3rd line support to staff across a range of applications and services throughout Scotland; Ensuring incidents are managed and escalated within agreed SLA timescales; Network patching and security in complex networks; Supporting changes to our clients service delivery models and project delivery; Producing support and knowledge base documentation; Developing customer knowledge and information to encourage self-service support; Compliance with the companies policies and procedures; Work on call to provide OOH support to the organisation; Capturing requirements of requests by attending meetings and producing solutions; What you'll need to succeed: Experience in routing protocols such as OSPF, EIGRP and BGP; Experience with switching (Nexus, Catalyst and Meraki); Experience in Meraki wireless; Configuring network security appliances such as Cisco ASA's, Cisco Firepower, Cisco ISE and F5 load balancers; Experience in implementing complex & troubleshooting IPSec site to site tunnels; Creating and maintaining documentation using Visio; Racking and stacking network devices either to new sites or upgrading existing; Basic knowledge of virtual machines; Basic knowledge of Unified Communications. Excellent customer service skills; The need to understand and translate customer requirements into supportable solutions; Qualifications/Experience: Cisco CCNA/CCNP accredited; ITIL v3 Foundation accredited or working knowledge; Experience working in the capacity of a network engineer. Our client is committed to equality and diversity and is an equal opportunity employer. Our client also offer an attractive benefits package for staff including 28 paid annual leave pro rata and 13 public holidays pro rata, flexible working policies, health and wellbeing plan including access to optical, dental support and health check. Profile description: .
Oct 07, 2021
Full time
Company description: Morgan Philips Group is an innovative recruitment business with a footprint across 4 continents. In just 5 years, we have built a global platform that disrupts conventional thinking in executive and professional recruiting. We combine high-touch consultancy with worldwide search capability and digital sourcing technologies to help you recruit better, faster and cost effectively. Job description: Our client in Glasgow is looking for an IT Network Engineer to join their IT Network Team, helping them to redefine the IT support underpinning the delivery of multiple services for more than 200,000 people in communities across Scotland. Working closely with colleagues in IT you'll be responsible for: Providing 1st, 2nd and 3rd line support to staff across a range of applications and services throughout Scotland; Ensuring incidents are managed and escalated within agreed SLA timescales; Network patching and security in complex networks; Supporting changes to our clients service delivery models and project delivery; Producing support and knowledge base documentation; Developing customer knowledge and information to encourage self-service support; Compliance with the companies policies and procedures; Work on call to provide OOH support to the organisation; Capturing requirements of requests by attending meetings and producing solutions; What you'll need to succeed: Experience in routing protocols such as OSPF, EIGRP and BGP; Experience with switching (Nexus, Catalyst and Meraki); Experience in Meraki wireless; Configuring network security appliances such as Cisco ASA's, Cisco Firepower, Cisco ISE and F5 load balancers; Experience in implementing complex & troubleshooting IPSec site to site tunnels; Creating and maintaining documentation using Visio; Racking and stacking network devices either to new sites or upgrading existing; Basic knowledge of virtual machines; Basic knowledge of Unified Communications. Excellent customer service skills; The need to understand and translate customer requirements into supportable solutions; Qualifications/Experience: Cisco CCNA/CCNP accredited; ITIL v3 Foundation accredited or working knowledge; Experience working in the capacity of a network engineer. Our client is committed to equality and diversity and is an equal opportunity employer. Our client also offer an attractive benefits package for staff including 28 paid annual leave pro rata and 13 public holidays pro rata, flexible working policies, health and wellbeing plan including access to optical, dental support and health check. Profile description: .
Contract Network Engineer - 3 month rolling contract - Remote (Exeter) - £300 to £400 (Inside IR35) I am currently looking for a contract network engineer to join a client of ours on a hybrid model. This will be 3 months initially, though likely to extend. Key skills: Fortinet NSE5 or above Cisco CCNA & CCNP Fortinet FortiGate, SDWAN, FortiAuthenticator & FortiM...... click apply for full job details
Oct 07, 2021
Full time
Contract Network Engineer - 3 month rolling contract - Remote (Exeter) - £300 to £400 (Inside IR35) I am currently looking for a contract network engineer to join a client of ours on a hybrid model. This will be 3 months initially, though likely to extend. Key skills: Fortinet NSE5 or above Cisco CCNA & CCNP Fortinet FortiGate, SDWAN, FortiAuthenticator & FortiM...... click apply for full job details
A brand new opportunity has arisen for an IT Network Specialist to join FPSG's Client for an on-site based role in Broxbourne, Hertfordshire. Happy to discuss options with those who can match a number of the following requirements. We do not expect all candidates to have all of the below skills, however we do need someone with very sound networking experience made up of a good mix of the following: 1. Switch Management 2. Aruba Switches 3. HPE Switches 4. Cisco Switches 5. vLans (network segregation) 6. iSCSI (Used for Storage Networks) 7. Use of Protocol Analysers 8. Network Configuration and Diagnostics 9. Network Routing Qualifications and courses you may have completed which will be highly relevant to this role will include: Cisco: CCNA or CCNP Aruba certification HPE switch certification Microsoft Certifications - MCSA/MCSE will include some details of networking CompTIA A+ Please do view the above as a technical check on some technologies you may encounter in either or both sites you will primarily be covering. If there are any gaps, we will focus on the strength areas you have and be open to developing a plan to bridge any areas that your exposure may be limited on until fully up to speed. The company are incredibly successful on a global scale and have treated their staff very well during the pandemic. This role has come about as part of sustained growth within their business and an increasing need to have experienced, qualified and reliable IT Network expertise as the growth continues in the UK. Reward: A fantastic package will be discussed with suitable candidates to offer an excellent starting salary and reward model to reflect the level of experience you bring. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Oct 07, 2021
Full time
A brand new opportunity has arisen for an IT Network Specialist to join FPSG's Client for an on-site based role in Broxbourne, Hertfordshire. Happy to discuss options with those who can match a number of the following requirements. We do not expect all candidates to have all of the below skills, however we do need someone with very sound networking experience made up of a good mix of the following: 1. Switch Management 2. Aruba Switches 3. HPE Switches 4. Cisco Switches 5. vLans (network segregation) 6. iSCSI (Used for Storage Networks) 7. Use of Protocol Analysers 8. Network Configuration and Diagnostics 9. Network Routing Qualifications and courses you may have completed which will be highly relevant to this role will include: Cisco: CCNA or CCNP Aruba certification HPE switch certification Microsoft Certifications - MCSA/MCSE will include some details of networking CompTIA A+ Please do view the above as a technical check on some technologies you may encounter in either or both sites you will primarily be covering. If there are any gaps, we will focus on the strength areas you have and be open to developing a plan to bridge any areas that your exposure may be limited on until fully up to speed. The company are incredibly successful on a global scale and have treated their staff very well during the pandemic. This role has come about as part of sustained growth within their business and an increasing need to have experienced, qualified and reliable IT Network expertise as the growth continues in the UK. Reward: A fantastic package will be discussed with suitable candidates to offer an excellent starting salary and reward model to reflect the level of experience you bring. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands.We supply enterprise-level Wi-Fi, Point-to-Point, and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a privately owned, award-winning business that has become a recognised leader in its industry - and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside. Our friendly, diligent team work closely together to ensure our continued success - and it's that success that our vendors and resellers benefit from when they jump aboard. Position Summary An exciting opportunity has come available for a Senior Wireless Pre-Sales Engineer at Purdicom. The ideal candidate will be providing technical design and support for the company's range of wireless based products with a primary focus on external point-to-point/point-to-multipoint wireless solutions. They will possess a broad technical knowledge of advanced IP networking, wireless solution design and installations, and will be highly experienced in providing excellent customer service and problem escalation/resolution. The principal duties will be: Provide design and support on Purdicoms wireless products to end users and resellers. Provide post-sales support for existing product sets within the wired and wireless marketplace. Provide technical design consultancy to end users and resellers in multiple verticals. Assisting customers in maintaining industry best practices and ensure regulatory compliance. Co-ordinate development activities with a range of stakeholders e.g. sales team, line manager, purchasing and customers. Work cross-functionally with internal teams to ensure processes are lean and efficient. Provide customer facing support, both pre and post sales, to provide value add services. Conduct remote webinars, off-site demonstrations and wireless site surveys to assist and broaden customers technical knowledge base. Assisting the customer base during installations to ensure the solution fulfils all technical and requirements. We are looking for the following skills and experience: Strong understanding of Ethernet, TCP/IP routing, Network packet analysis tools use and configuration. Ruckus or CCNA certification (preferred) CWNA desirable Strong technical and analytical skills. Preference given to candidates with experience of Ruckus and Cambium equipment Solid experience in problem analysis and resolution of point-to-point/point-to-multipoint problems. Must be organised and have excellent time management skills where critical thinking and strong problem-solving skills are required for success. Innovative thinker who is positive, proactive, and readily embraces challenges. Ability to handle clients professionally during all interfaces. Provide sales support to help resellers and end users select optimal installation configurations in complex network environments. Strong written and verbal communication skills. Provide clear technical training to staff and customers of varying technical abilities. A passion for working with people and the ability to quickly build rapport. An ability to translate complex technical language to non-technical customer Experience: Minimum 5 years' experience working within a wired or wireless technical role. Minimum of 2 years' experience planning and installing wireless point-to-point/point-to-multipoint links. Minimum of 2 years' Networking experience in a technical support/design environment. Demonstrate experience with routing and switching configuration and installation works. Demonstrate experience with wireless technology configuration and installation works. If you join us we want you to feel valued which is why we offer a very competitive benefits package: Learning and Development Plan 25 days holiday Birthday bonus Anniversary Bonus Pension Scheme Medical Scheme Life Insurance 4 x salary Perkbox vouchers Motivosity Reward and Recognition system Pool table/ Batak/Table Football Free Parking
Oct 05, 2021
Full time
Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands.We supply enterprise-level Wi-Fi, Point-to-Point, and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a privately owned, award-winning business that has become a recognised leader in its industry - and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside. Our friendly, diligent team work closely together to ensure our continued success - and it's that success that our vendors and resellers benefit from when they jump aboard. Position Summary An exciting opportunity has come available for a Senior Wireless Pre-Sales Engineer at Purdicom. The ideal candidate will be providing technical design and support for the company's range of wireless based products with a primary focus on external point-to-point/point-to-multipoint wireless solutions. They will possess a broad technical knowledge of advanced IP networking, wireless solution design and installations, and will be highly experienced in providing excellent customer service and problem escalation/resolution. The principal duties will be: Provide design and support on Purdicoms wireless products to end users and resellers. Provide post-sales support for existing product sets within the wired and wireless marketplace. Provide technical design consultancy to end users and resellers in multiple verticals. Assisting customers in maintaining industry best practices and ensure regulatory compliance. Co-ordinate development activities with a range of stakeholders e.g. sales team, line manager, purchasing and customers. Work cross-functionally with internal teams to ensure processes are lean and efficient. Provide customer facing support, both pre and post sales, to provide value add services. Conduct remote webinars, off-site demonstrations and wireless site surveys to assist and broaden customers technical knowledge base. Assisting the customer base during installations to ensure the solution fulfils all technical and requirements. We are looking for the following skills and experience: Strong understanding of Ethernet, TCP/IP routing, Network packet analysis tools use and configuration. Ruckus or CCNA certification (preferred) CWNA desirable Strong technical and analytical skills. Preference given to candidates with experience of Ruckus and Cambium equipment Solid experience in problem analysis and resolution of point-to-point/point-to-multipoint problems. Must be organised and have excellent time management skills where critical thinking and strong problem-solving skills are required for success. Innovative thinker who is positive, proactive, and readily embraces challenges. Ability to handle clients professionally during all interfaces. Provide sales support to help resellers and end users select optimal installation configurations in complex network environments. Strong written and verbal communication skills. Provide clear technical training to staff and customers of varying technical abilities. A passion for working with people and the ability to quickly build rapport. An ability to translate complex technical language to non-technical customer Experience: Minimum 5 years' experience working within a wired or wireless technical role. Minimum of 2 years' experience planning and installing wireless point-to-point/point-to-multipoint links. Minimum of 2 years' Networking experience in a technical support/design environment. Demonstrate experience with routing and switching configuration and installation works. Demonstrate experience with wireless technology configuration and installation works. If you join us we want you to feel valued which is why we offer a very competitive benefits package: Learning and Development Plan 25 days holiday Birthday bonus Anniversary Bonus Pension Scheme Medical Scheme Life Insurance 4 x salary Perkbox vouchers Motivosity Reward and Recognition system Pool table/ Batak/Table Football Free Parking
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
Sep 15, 2021
Full time
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
Infrastructure Engineer - Project Focus I am working with a company who are looking for someone with good Azure, O365 and intune design and deployment to work as part of an infrastructure team. The main focus will be to support various projects including office moves, disaster recovery, windows Server, virtual/cloud as well as having some input on the design side as the role progresses. Required Skills and Experience: Previous experience working within a high pressured technical environment Experience of working within a project focused role, working with clients to ensure technical elements are delivered. Strong technical experience across Azure, Office365 and intune a must Other technical experience to include: Active Directory, Group Policy, DNS and DHCP Networking covering LAN, Wifi, VPN, Firewalls and setup, configuration and troubleshooting of switches and routers Any certifications such as MCSE, CCNA, PRINCE2 etc a real advantage. Knowledge of domains and basic web hosting
Sep 14, 2021
Full time
Infrastructure Engineer - Project Focus I am working with a company who are looking for someone with good Azure, O365 and intune design and deployment to work as part of an infrastructure team. The main focus will be to support various projects including office moves, disaster recovery, windows Server, virtual/cloud as well as having some input on the design side as the role progresses. Required Skills and Experience: Previous experience working within a high pressured technical environment Experience of working within a project focused role, working with clients to ensure technical elements are delivered. Strong technical experience across Azure, Office365 and intune a must Other technical experience to include: Active Directory, Group Policy, DNS and DHCP Networking covering LAN, Wifi, VPN, Firewalls and setup, configuration and troubleshooting of switches and routers Any certifications such as MCSE, CCNA, PRINCE2 etc a real advantage. Knowledge of domains and basic web hosting
2nd Line Engineer £23,000 - £28,000 If you have experience working within a service desk, resolving escalated queries then this role could be for you. I am looking for 2nd line engineers to join a busy MSP client of mine to deal with the queries passed on via 1st line support. The type of problems will require you to communicate with customers and inform them of time scales to the solution to be made. The role: Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. IT support relating to technical issues involving Microsoft's core business applications including cloud applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Identify and diagnose issues and problems Categorise and record reported queries and provide solutions Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Identify and initiate continual service improvement Adhere and contribute to knowledge creation and maintenance Develop and implement effective processes and procedures to ensure consistent delivery of service and support Essential Skills Required: Virtualisation - VMware and Hyper-v hands on experience VoIP Windows Server Configuration up to WServer 2019 Routers and switches ideally within Cisco Implement and support disaster recovery solutions. Hands on MSP experience Citrix Ability to resolve multiple tickets efficiently Desirable Skills MS-100 AZ-900 A+ Network + CCNA ITiL V4 This is a great role for someone looking to move from 2nd to 3rd line engineer level as the technology exposure you will gain will give you the chance to be proactive. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sep 14, 2021
Full time
2nd Line Engineer £23,000 - £28,000 If you have experience working within a service desk, resolving escalated queries then this role could be for you. I am looking for 2nd line engineers to join a busy MSP client of mine to deal with the queries passed on via 1st line support. The type of problems will require you to communicate with customers and inform them of time scales to the solution to be made. The role: Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. IT support relating to technical issues involving Microsoft's core business applications including cloud applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Identify and diagnose issues and problems Categorise and record reported queries and provide solutions Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Identify and initiate continual service improvement Adhere and contribute to knowledge creation and maintenance Develop and implement effective processes and procedures to ensure consistent delivery of service and support Essential Skills Required: Virtualisation - VMware and Hyper-v hands on experience VoIP Windows Server Configuration up to WServer 2019 Routers and switches ideally within Cisco Implement and support disaster recovery solutions. Hands on MSP experience Citrix Ability to resolve multiple tickets efficiently Desirable Skills MS-100 AZ-900 A+ Network + CCNA ITiL V4 This is a great role for someone looking to move from 2nd to 3rd line engineer level as the technology exposure you will gain will give you the chance to be proactive. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
This employer is an award-winning technology services company based in Bedford. They have been going since 2006 with an established growth record, fantastic clients and an excellent working environment. Committed to delivering high touch IT support, their aim is to provide the highest levels of service coupled with a great working environment. You will be a network support analyst working on client infrastructure. You will provide support and technical expertise for the routing, switching, firewalls and security of networks. You will work alongside the service desk team. To maintain a high degree of customer service ensuring responses are accurate. As an initial point of escalation for our 1st line and 2nd line teams, you will be required to take network issues, fully understand the problem and resolve within agreed SLAs. The work will be both remote and onsite at client's premises. Overall responsibly for the progression and effective resolution of all support cases received in accordance with SLA's and KPI's. Taking ownership of issues and ensuring the customers' expectations and both set, met and exceeded. Experience: Ideally you will have worked in a professional services business. Experience with network management and monitoring tools are desirable. CCNA minimum requirement, CCNP preferable. Technical Skills Required: Networking - Cisco based data networks - Cisco switches - Cisco Meraki - Routing & Switching - Firewalls & Security - LAN & WAN - Network monitoring and performance - Understanding of networking and troubleshooting - Detailed understanding of IP addressing, subnets, DNS and what makes up an IT network - Diagnosing internet connection issues - Diagnosing Wi-Fi issues - Firewall configuration and troubleshooting The Candidate You will be an experienced network engineer with several year's commercial experience. Excellent knowledge of Cisco networks and firewalls security They expect you to: - Be able to work under pressure - Have a flexible working attitude - To be reliable and honest - Produce and keep up to date documentation on client's systems - Floor walk and assist the service desk teams - Produce weekly playbooks and report to senior management team - Be proactive Company benefits: - 28 Days annual leave plus 1 day, 2 weeks either side of your Birthday - Great working environment with friendly team - Contributory pension scheme - Employee share ownership scheme - Rewarding long standing employees - Receive up to 10 days of relevant training per year - High performance computers for all employees - Work in a modern environment, they have break out areas, projector walls, Xbox for those quiet times and plenty of off street parking Joining them on a technical role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.
Sep 11, 2021
Full time
This employer is an award-winning technology services company based in Bedford. They have been going since 2006 with an established growth record, fantastic clients and an excellent working environment. Committed to delivering high touch IT support, their aim is to provide the highest levels of service coupled with a great working environment. You will be a network support analyst working on client infrastructure. You will provide support and technical expertise for the routing, switching, firewalls and security of networks. You will work alongside the service desk team. To maintain a high degree of customer service ensuring responses are accurate. As an initial point of escalation for our 1st line and 2nd line teams, you will be required to take network issues, fully understand the problem and resolve within agreed SLAs. The work will be both remote and onsite at client's premises. Overall responsibly for the progression and effective resolution of all support cases received in accordance with SLA's and KPI's. Taking ownership of issues and ensuring the customers' expectations and both set, met and exceeded. Experience: Ideally you will have worked in a professional services business. Experience with network management and monitoring tools are desirable. CCNA minimum requirement, CCNP preferable. Technical Skills Required: Networking - Cisco based data networks - Cisco switches - Cisco Meraki - Routing & Switching - Firewalls & Security - LAN & WAN - Network monitoring and performance - Understanding of networking and troubleshooting - Detailed understanding of IP addressing, subnets, DNS and what makes up an IT network - Diagnosing internet connection issues - Diagnosing Wi-Fi issues - Firewall configuration and troubleshooting The Candidate You will be an experienced network engineer with several year's commercial experience. Excellent knowledge of Cisco networks and firewalls security They expect you to: - Be able to work under pressure - Have a flexible working attitude - To be reliable and honest - Produce and keep up to date documentation on client's systems - Floor walk and assist the service desk teams - Produce weekly playbooks and report to senior management team - Be proactive Company benefits: - 28 Days annual leave plus 1 day, 2 weeks either side of your Birthday - Great working environment with friendly team - Contributory pension scheme - Employee share ownership scheme - Rewarding long standing employees - Receive up to 10 days of relevant training per year - High performance computers for all employees - Work in a modern environment, they have break out areas, projector walls, Xbox for those quiet times and plenty of off street parking Joining them on a technical role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.
CCNA Network Engineer Our client, who is growing and expanding, are looking for a CCNA Network Engineer to join their team. You will be highly well educated and have gained your CCNA. This would suit a 2nd jobber who has gained 2 to 3 year's commercial experience working within a corporate environment. You will have the following skills . The Engineer must be able to install, design, analyse, configure, repair, and maintain network infrastructure/application components. Expertise of: Strong network experience. CCNA certified with Microsoft Servers Experience. Strong knowledge network infrastructure (eg Firewalls, Cisco Routers, Switches, Ethernet, TCP/IP)VPN experience. Experience with supporting and implementing VoIP, Juniper and Cisco Routers. You will primarily work from home and be able to go to their offices, which are in Manchester a few days a week. Please call Hayley to find out more about this opportunity.
Sep 10, 2021
Full time
CCNA Network Engineer Our client, who is growing and expanding, are looking for a CCNA Network Engineer to join their team. You will be highly well educated and have gained your CCNA. This would suit a 2nd jobber who has gained 2 to 3 year's commercial experience working within a corporate environment. You will have the following skills . The Engineer must be able to install, design, analyse, configure, repair, and maintain network infrastructure/application components. Expertise of: Strong network experience. CCNA certified with Microsoft Servers Experience. Strong knowledge network infrastructure (eg Firewalls, Cisco Routers, Switches, Ethernet, TCP/IP)VPN experience. Experience with supporting and implementing VoIP, Juniper and Cisco Routers. You will primarily work from home and be able to go to their offices, which are in Manchester a few days a week. Please call Hayley to find out more about this opportunity.
Orlight
Victor Way, Colney Street, St Albans AL2 2FL, UK
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
Jun 10, 2019
Full time
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
Romford, Essex
Tower Connect
Infrastructure Engineer (Junior Network Engineer) Our client a leading Managed IT Services provider, who work with professional service organisation across the UK, are looking to hire a Infrastructure Engineer. You will be responsible for the sound delivery of technical services for new and existing clients both from the Office and client premises. You will be part of a team, supporting environments that deliver hosted services to thousands of users across the UK. To be considered for this role, you will have the following: ·Good knowledge and experience of Cisco and other routing technologies ·Good working knowledge and experience of VMWARE infrastructure management. ·Good working Knowledge and experience of Microsoft Windows Server Operating Systems ·Good working knowledge and experience of NAS and SAN storage clusters ·Good working knowledge and experience of Microsoft Exchange solutions ·Experience with Linux operating systems ·Experience of Microsoft SQL solutions ·In order to deal with the varied user base, you will need to have strong client-facing skills, including excellent written and verbal communication skills. You will be equally comfortable dealing in technical and non-technical terms as the situation dictates. ·Ability to work in a fast paced, multi-tasking environment ·Ability to lead and impart knowledge into team members ·Previous experience in a technical helpdesk environment ·Full clean driving licence with use of own car, and you must be prepared to travel to see clients when required. Desirable Skills ·CCNA qualified ·VMWARE VCP or similar ·Microsoft MCSE This is a very exciting opportunity to join a fast growing leading technology Company, who are offering excellent career path.
Feb 15, 2019
Romford, Essex
Tower Connect
Infrastructure Engineer (Junior Network Engineer) Our client a leading Managed IT Services provider, who work with professional service organisation across the UK, are looking to hire a Infrastructure Engineer. You will be responsible for the sound delivery of technical services for new and existing clients both from the Office and client premises. You will be part of a team, supporting environments that deliver hosted services to thousands of users across the UK. To be considered for this role, you will have the following: ·Good knowledge and experience of Cisco and other routing technologies ·Good working knowledge and experience of VMWARE infrastructure management. ·Good working Knowledge and experience of Microsoft Windows Server Operating Systems ·Good working knowledge and experience of NAS and SAN storage clusters ·Good working knowledge and experience of Microsoft Exchange solutions ·Experience with Linux operating systems ·Experience of Microsoft SQL solutions ·In order to deal with the varied user base, you will need to have strong client-facing skills, including excellent written and verbal communication skills. You will be equally comfortable dealing in technical and non-technical terms as the situation dictates. ·Ability to work in a fast paced, multi-tasking environment ·Ability to lead and impart knowledge into team members ·Previous experience in a technical helpdesk environment ·Full clean driving licence with use of own car, and you must be prepared to travel to see clients when required. Desirable Skills ·CCNA qualified ·VMWARE VCP or similar ·Microsoft MCSE This is a very exciting opportunity to join a fast growing leading technology Company, who are offering excellent career path.
Client Server Ltd.
Senior Infrastructure Engineer (Windows VMware Networking Citrix MCSA MCSE MCP). Utilise and develop your Senior Infrastructure Engineer skills within a supportive and friendly company that will continually encourage you to learn new skills. You'll be facing daily technical challenges, taking ownership of issues and seeing them through to resolution allowing you to reach your full potential. Leading technology service provider within the financial space is seeking an Senior Infrastructure Engineer to work as part of the Service Desk team and provide 2nd line technical support. Your day to day responsibilities will include; managing user expectations and ensuring user satisfaction, escalating incidents to the relevant teams and ensuring all incidents are logged and seen through to resolution. Based in central London, you will be joining an exciting company that are passionate about supporting and developing their employees, enabling them to reach their full potential. Requirements: *Previous Infrastructure Engineer experience *Must hold a valid certification in at least one of the following: MCSA, MCSE, MCP, CCNA, CCNP, VCA, VCP, CCA, CCA, CCEE *Good knowledge of the Microsoft Windows technology stack including Active Directory, Desktop, Windows Server and VMware *Strong problem solving skills *Excellent communication skills *Desirable: Citrix, SCCM, Powershell As a Senior Infrastructure Engineer you can expect to earn a competitive salary (up to £55k) plus benefits. Apply today or call to have a confidential discussion about this Senior Infrastructure Engineer role.
Feb 15, 2019
Client Server Ltd.
Senior Infrastructure Engineer (Windows VMware Networking Citrix MCSA MCSE MCP). Utilise and develop your Senior Infrastructure Engineer skills within a supportive and friendly company that will continually encourage you to learn new skills. You'll be facing daily technical challenges, taking ownership of issues and seeing them through to resolution allowing you to reach your full potential. Leading technology service provider within the financial space is seeking an Senior Infrastructure Engineer to work as part of the Service Desk team and provide 2nd line technical support. Your day to day responsibilities will include; managing user expectations and ensuring user satisfaction, escalating incidents to the relevant teams and ensuring all incidents are logged and seen through to resolution. Based in central London, you will be joining an exciting company that are passionate about supporting and developing their employees, enabling them to reach their full potential. Requirements: *Previous Infrastructure Engineer experience *Must hold a valid certification in at least one of the following: MCSA, MCSE, MCP, CCNA, CCNP, VCA, VCP, CCA, CCA, CCEE *Good knowledge of the Microsoft Windows technology stack including Active Directory, Desktop, Windows Server and VMware *Strong problem solving skills *Excellent communication skills *Desirable: Citrix, SCCM, Powershell As a Senior Infrastructure Engineer you can expect to earn a competitive salary (up to £55k) plus benefits. Apply today or call to have a confidential discussion about this Senior Infrastructure Engineer role.
West Malling, Kent
Reflex Computer Recruitment.
Deployment Engineer - Cisco Network Engineer - Lead Deployment Engineer - Network - Routing - Switching - Firewall - WAN - Cisco ASA - Palo Alto - MPLS - CCNA - CCNP - West Malling - Kent - Excellent Salary - required by a market leading IT Support and Network Services organisation based in West Malling, Kent + Home working..... click apply for full job details
Feb 15, 2019
West Malling, Kent
Reflex Computer Recruitment.
Deployment Engineer - Cisco Network Engineer - Lead Deployment Engineer - Network - Routing - Switching - Firewall - WAN - Cisco ASA - Palo Alto - MPLS - CCNA - CCNP - West Malling - Kent - Excellent Salary - required by a market leading IT Support and Network Services organisation based in West Malling, Kent + Home working..... click apply for full job details
Client Server Ltd.
Network Engineer (Cisco Routing Switching Firewalls Security ITIL CCNA). Leading UK technology services provider that specialise in finance markets is seeking a bright, ambitious Network Engineer to join their team. As a Network Engineer you will focus on BAU activities such as performing maintenance on various components for both the multi-tenancy core network and customer networks. You'll help support clients through providing networking expertise, focussing mainly on Routing, Switching and Firewalls as well as security aspects. You'll build strong relationships with key customer contacts and suppliers and work in conjunction with Technical Consultants to interpret design documentation and implement solutions. You'll also work on smaller projects to scope, design and implement solutions and field escalations from 3rd line network related incidents as well as providing telephone support as required. As a Network Engineer you'll be based in a professional, technology driven environment that offers excellent career progression and will be given the opportunity to take qualifications (e.g. CCNP) and constantly improve your skillset. Requirements: *Experience as a Network Engineer *Good knowledge of Routing and Switching (ideally EIGRP, HSRP, BGP) *Familiar with Firewalls, VPN and Remote Access technologies (Cisco ASA) *Good knowledge of VOIP telephony systems *Good understanding of service support and delivery in an ITIL based environment *Excellent communication skills and client facing ability As a Network Engineer you will earn a competitive salary (to £45k) plus benefits. Apply now or call to find out more about this Network Engineer opportunity.
Feb 15, 2019
Client Server Ltd.
Network Engineer (Cisco Routing Switching Firewalls Security ITIL CCNA). Leading UK technology services provider that specialise in finance markets is seeking a bright, ambitious Network Engineer to join their team. As a Network Engineer you will focus on BAU activities such as performing maintenance on various components for both the multi-tenancy core network and customer networks. You'll help support clients through providing networking expertise, focussing mainly on Routing, Switching and Firewalls as well as security aspects. You'll build strong relationships with key customer contacts and suppliers and work in conjunction with Technical Consultants to interpret design documentation and implement solutions. You'll also work on smaller projects to scope, design and implement solutions and field escalations from 3rd line network related incidents as well as providing telephone support as required. As a Network Engineer you'll be based in a professional, technology driven environment that offers excellent career progression and will be given the opportunity to take qualifications (e.g. CCNP) and constantly improve your skillset. Requirements: *Experience as a Network Engineer *Good knowledge of Routing and Switching (ideally EIGRP, HSRP, BGP) *Familiar with Firewalls, VPN and Remote Access technologies (Cisco ASA) *Good knowledge of VOIP telephony systems *Good understanding of service support and delivery in an ITIL based environment *Excellent communication skills and client facing ability As a Network Engineer you will earn a competitive salary (to £45k) plus benefits. Apply now or call to find out more about this Network Engineer opportunity.
Hemel Hempstead, Hertfordshire
Ashdown Group
2nd Line Support Analyst - Hemel Hempstead - £30,000 A successful IT solutions organisation are seeking an experienced 2nd Line Support Analyst to join their established team. You will be involved in fixing technical faults, carrying out service requests and answering queries. You will fulfil a key role in maintaining normal IT service for the company's clients as efficiently as possible. You will need to have experience with the following technologies: - Windows XP, Windows 7 - Office 2007, 2010, 2013 - Active Directory administration - Microsoft Exchange administration - Networking It is expected that you will hold at least one Microsoft qualification such as MCP, MCTS or other relevant IT qualification such as CompTIA A+ Essentials, CompTIA A+ Practical Application, Cisco CCNA or equivalent. The successful candidate will be assisted in continuing their skills development through a combination of self-study, company provided training and external courses. Excellent interpersonal skills are essential as you will be supporting users via phone, remote control and occasional site visits. This is a permanent position offering a basic salary of up to £30,000 per annum, dependent on skills and experience. To apply please send a WORD version of your CV, including reference number ASH17498ZB-BB in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
Feb 15, 2019
Hemel Hempstead, Hertfordshire
Ashdown Group
2nd Line Support Analyst - Hemel Hempstead - £30,000 A successful IT solutions organisation are seeking an experienced 2nd Line Support Analyst to join their established team. You will be involved in fixing technical faults, carrying out service requests and answering queries. You will fulfil a key role in maintaining normal IT service for the company's clients as efficiently as possible. You will need to have experience with the following technologies: - Windows XP, Windows 7 - Office 2007, 2010, 2013 - Active Directory administration - Microsoft Exchange administration - Networking It is expected that you will hold at least one Microsoft qualification such as MCP, MCTS or other relevant IT qualification such as CompTIA A+ Essentials, CompTIA A+ Practical Application, Cisco CCNA or equivalent. The successful candidate will be assisted in continuing their skills development through a combination of self-study, company provided training and external courses. Excellent interpersonal skills are essential as you will be supporting users via phone, remote control and occasional site visits. This is a permanent position offering a basic salary of up to £30,000 per annum, dependent on skills and experience. To apply please send a WORD version of your CV, including reference number ASH17498ZB-BB in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
Verticality Ltd
Cisco UCCE Support Engineer - CCNA, CCNP Collaboration, CUCM, Cisco Contact Centre Enterprise, Unity, Gateways, Cube -Unique opportunity for an experienced Cisco UCCE Support Engineer to work for of the UKs leading Tier 1 Cisco Gold Partners. -The business is highly regarded with Cisco and the..... click apply for full job details
Feb 15, 2019
Verticality Ltd
Cisco UCCE Support Engineer - CCNA, CCNP Collaboration, CUCM, Cisco Contact Centre Enterprise, Unity, Gateways, Cube -Unique opportunity for an experienced Cisco UCCE Support Engineer to work for of the UKs leading Tier 1 Cisco Gold Partners. -The business is highly regarded with Cisco and the..... click apply for full job details
Exeter, Devon
CenturyLink
The Trainee IT Network Engineer role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Become an Trainee IT Network Engineer with CenturyLink Overview Start your career with a global leading IT and Comms provider Become fully certified in as little as 3 months Fantastic career prospects Join the fastest growing industry in the world Full Description Are you looking for a fresh challenge in an exciting industry where you can follow your love of technology? CenturyLink is one of the most well regarded and respected providers of communications and IT services in the world. They specialise in connecting their customers to the digital world and offer services such as big data analysis, cloud, network and data systems management, as well as IP based services surrounding voice, video and connectivity. They are searching for tech savvy and ambitious individuals eager to build a brand-new career in the IT and communications industry. Experience isn't required as full training is available via CenturyLink's corporate partner, The Training Room who will help you become certified and job ready. You will work towards certifications in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching On successful completion of The Training Room course you will be guaranteed interviews and starts for available and suitable opportunities , helping you kick start an exciting new future. As an Trainee IT Network Engineer you will: Create quotes for hosting and network requirements Create and manage aftersales engineering packages Provide technical audits to identify further opportunities. Deliver process management and customer engagement to ensure a positive customer experience throughout Assist the account Sales Engineers and Solutions Architect's improve their contribution to the businesses growth If you're interested and would like to find out more about this incredible opportunity, then get in touch today. Click apply for more information and we'll be in touch to answer any questions you may have.
Feb 15, 2019
Exeter, Devon
CenturyLink
The Trainee IT Network Engineer role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Become an Trainee IT Network Engineer with CenturyLink Overview Start your career with a global leading IT and Comms provider Become fully certified in as little as 3 months Fantastic career prospects Join the fastest growing industry in the world Full Description Are you looking for a fresh challenge in an exciting industry where you can follow your love of technology? CenturyLink is one of the most well regarded and respected providers of communications and IT services in the world. They specialise in connecting their customers to the digital world and offer services such as big data analysis, cloud, network and data systems management, as well as IP based services surrounding voice, video and connectivity. They are searching for tech savvy and ambitious individuals eager to build a brand-new career in the IT and communications industry. Experience isn't required as full training is available via CenturyLink's corporate partner, The Training Room who will help you become certified and job ready. You will work towards certifications in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching On successful completion of The Training Room course you will be guaranteed interviews and starts for available and suitable opportunities , helping you kick start an exciting new future. As an Trainee IT Network Engineer you will: Create quotes for hosting and network requirements Create and manage aftersales engineering packages Provide technical audits to identify further opportunities. Deliver process management and customer engagement to ensure a positive customer experience throughout Assist the account Sales Engineers and Solutions Architect's improve their contribution to the businesses growth If you're interested and would like to find out more about this incredible opportunity, then get in touch today. Click apply for more information and we'll be in touch to answer any questions you may have.
