Key responsibilities System ownership & support
- Act as the primary owner of the Odoo system across all business units
- Provide first- and second-line support to country teams using Odoo
- Troubleshoot issues and ensure smooth day-to-day operation of the platform
- Coordinate training alongside existing internal subject matter experts (product, finance, warehousing etc)
Configuration & continuous improvement
- Maintain and improve system configuration, workflows, and processes
- Support rollout of new modules and functionality across the business
- Identify opportunities to bring additional processes into Odoo over time
- Ensure consistency and alignment across subsidiaries
Data & operational oversight
- Support and improve data accuracy across the system (e.g. stock, expenses, reporting)
- Potential ownership of supply chain data completeness, including:
- In-transit stock
- Shipment pipeline visibility (in collaboration with Operations colleagues)
- Support operational reporting and dashboard development for country teams
Automation & integration
- Support process automation (e.g. reporting, alerts, financial analysis)
- Work alongside the Software Team to integrate Odoo with the wider MOPO data stack
- Act as liaison with external developers or consultancies where deeper technical work is required
Cross-functional coordination
- Serve as the central Odoo contact point across all subsidiaries (including international teams)
- Work closely with Operations, Finance, and Logistics stakeholders
- Escalate complex development or architectural needs to the Software Team for support
Team structure & positioning
- This role sits within Operations, reflecting Odoo's role as a core operational system
- Accountable for outcomes and line-managed by Operations
- Supported by the Software Team for:
- Platform integration
- Complex development and architecture
Skills & experience
Essential
- Strong understanding of ERP systems in an operational environment
- Experience supporting users across multiple functions (e.g. stock, finance, operations)
- Ability to manage system configuration and workflows
- Strong problem-solving skills and attention to detail
Desirable
- 2-4 years' experience working with Odoo specifically (administrator, analyst, or similar role)
- Experience with supply chain or inventory management systems
- Experience with reporting, dashboards, and data analysis
- Exposure to system integrations or working alongside development teams
- Experience working across multiple countries or distributed teams
Working arrangements
- Full-time, office-based role in Sheffield
- Collaboration with international teams required