Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
2/3 Line Support Spalding, Lincolnshire £30,000 - £35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2/3 level responsibilities. This company is a leading digital consultancy, renowned for delivering IT solutions tailored to unique business requirements. They cover a range of areas from CRM systems to e commerce platforms, delivering high quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward thinking environment. The Role Administer M365 (Exchange, SharePoint, Teams) and manage Azure AD security, groups, and Conditional Access. Use Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configure MS Teams Rooms (MTR) and Audio Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolve escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry standard ITSM tools. Manage MFA and security baselines and ensure endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person Strong experience in Microsoft 365 administration and Azure AD/Intune environments. Proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non technical users. Interested in learning PowerShell scripting and leading project based work; relevant Microsoft certifications (e.g. MD 102, MS 102, or AZ 104) are highly desirable. Reference Number: BBBH269775 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
30/05/2026
Full time
2/3 Line Support Spalding, Lincolnshire £30,000 - £35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2/3 level responsibilities. This company is a leading digital consultancy, renowned for delivering IT solutions tailored to unique business requirements. They cover a range of areas from CRM systems to e commerce platforms, delivering high quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward thinking environment. The Role Administer M365 (Exchange, SharePoint, Teams) and manage Azure AD security, groups, and Conditional Access. Use Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configure MS Teams Rooms (MTR) and Audio Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolve escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry standard ITSM tools. Manage MFA and security baselines and ensure endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person Strong experience in Microsoft 365 administration and Azure AD/Intune environments. Proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non technical users. Interested in learning PowerShell scripting and leading project based work; relevant Microsoft certifications (e.g. MD 102, MS 102, or AZ 104) are highly desirable. Reference Number: BBBH269775 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Location: South London (Hybrid - 1-2 days WFH) My client, a well-established family run company based in South London, is looking to hire an experienced IT Engineer to join their growing team. The business has been delivering high-quality IT services for over 20 years, supporting clients across London and the UK. If you are looking for a company that can provide stability and really value their staff, then this is the opportunity for you. This is the kind of team where colleagues have internally progressed and where people actually enjoy coming into work and being part of culture they have created. This role is well suited to a senior 2nd Line Engineer who enjoys being a key technical resource within the team, someone confident handling escalations, supporting junior engineers, and acting as a trusted point of contact for customers. Role: Providing day-to-day 2nd Line support across a varied client base. Acting as an escalation point for 1st Line engineers. Troubleshooting complex desktop, server, and network issues. Working closely with senior engineers on projects and upgrades. Maintaining documentation and contributing to internal knowledge bases. Delivering a high standard of customer service in a client-facing environment. There will also be opportunities to gain exposure to 3rd Line project work, such as migrations, rollouts, and infrastructure upgrades, depending on experience and interest without losing focus on your core 2nd Line responsibilities. Technical Experience: The ideal candidate will have strong, hands on experience across: Microsoft 365 / Office 365. Windows OS and Windows Server. Active Directory, Group Policy. General troubleshooting across hardware, software, and infrastructure. About You: Typically 5+ years' experience in IT support, ideally at 2nd Line level. Comfortable taking ownership of issues and seeing them through to resolution. Confident communicator with a strong customer focused mindset. Happy working as part of a close knit, collaborative team. Interested in progression, learning, and long term stability. What's On Offer: Hybrid working (1-2 days from home once settled). Support with training, certifications, and development plans. A stable, friendly environment with a strong team culture. Exposure to interesting technical projects.A company that genuinely values its staff and reputation. Please note: this role does not offer visa sponsorship.
30/05/2026
Full time
Location: South London (Hybrid - 1-2 days WFH) My client, a well-established family run company based in South London, is looking to hire an experienced IT Engineer to join their growing team. The business has been delivering high-quality IT services for over 20 years, supporting clients across London and the UK. If you are looking for a company that can provide stability and really value their staff, then this is the opportunity for you. This is the kind of team where colleagues have internally progressed and where people actually enjoy coming into work and being part of culture they have created. This role is well suited to a senior 2nd Line Engineer who enjoys being a key technical resource within the team, someone confident handling escalations, supporting junior engineers, and acting as a trusted point of contact for customers. Role: Providing day-to-day 2nd Line support across a varied client base. Acting as an escalation point for 1st Line engineers. Troubleshooting complex desktop, server, and network issues. Working closely with senior engineers on projects and upgrades. Maintaining documentation and contributing to internal knowledge bases. Delivering a high standard of customer service in a client-facing environment. There will also be opportunities to gain exposure to 3rd Line project work, such as migrations, rollouts, and infrastructure upgrades, depending on experience and interest without losing focus on your core 2nd Line responsibilities. Technical Experience: The ideal candidate will have strong, hands on experience across: Microsoft 365 / Office 365. Windows OS and Windows Server. Active Directory, Group Policy. General troubleshooting across hardware, software, and infrastructure. About You: Typically 5+ years' experience in IT support, ideally at 2nd Line level. Comfortable taking ownership of issues and seeing them through to resolution. Confident communicator with a strong customer focused mindset. Happy working as part of a close knit, collaborative team. Interested in progression, learning, and long term stability. What's On Offer: Hybrid working (1-2 days from home once settled). Support with training, certifications, and development plans. A stable, friendly environment with a strong team culture. Exposure to interesting technical projects.A company that genuinely values its staff and reputation. Please note: this role does not offer visa sponsorship.
Are you the person your friends and family turn to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice programme, completing a nationally recognised qualification while fulfilling your role. You will be the "face" (and voice) of Atos for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently. Key Responsibilities Being first point of contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues. Incident logging: Accurately logging details of faults and requests into our Service Management tool. Troubleshooting: Diagnosing and resolving basic technical issues such as password resets and account unlocks, software installation and Microsoft Office/365 queries, and basic hardware faults (laptops, printers, peripherals). Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams. Customer service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction. Learning: Dedicating 20% of working hours to apprenticeship studies, workshops, and coursework. Essential Skills & Attributes Communication: Excellent verbal and written English skills. Explain technical things to non-technical people. Passion for tech: A genuine interest in IT, computers, and how technology works. Problem solving: A logical mind that enjoys figuring out puzzles and fixing things. Empathy: Patience and desire to help people frustrated with technical problems. Team player: Willingness to ask for help and support colleagues. Minimum Entry Requirements Maths and English GCSE - Grade 4/C or above. Right to work in England and have lived here for last 5 years. Location Birmingham Business Park (Onsite) What We Offer You Upon successful completion of the initial apprenticeship, our Internal First policy will enable you to express interest in further roles across our business areas including AI, Cyber Security, or Cloud Engineering. Training: Full support to achieve Level 3 Apprenticeship qualification. Mentorship: Coaching, team leadership and pastoral care to support development. Benefits Competitive apprentice salary. 25 days annual leave + bank holidays. Private medical insurance and pension scheme. Employee discounts (retail, cinema, travel). Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to make reasonable adjustments to the application and assessment process to accommodate your needs.
30/05/2026
Full time
Are you the person your friends and family turn to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice programme, completing a nationally recognised qualification while fulfilling your role. You will be the "face" (and voice) of Atos for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently. Key Responsibilities Being first point of contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues. Incident logging: Accurately logging details of faults and requests into our Service Management tool. Troubleshooting: Diagnosing and resolving basic technical issues such as password resets and account unlocks, software installation and Microsoft Office/365 queries, and basic hardware faults (laptops, printers, peripherals). Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams. Customer service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction. Learning: Dedicating 20% of working hours to apprenticeship studies, workshops, and coursework. Essential Skills & Attributes Communication: Excellent verbal and written English skills. Explain technical things to non-technical people. Passion for tech: A genuine interest in IT, computers, and how technology works. Problem solving: A logical mind that enjoys figuring out puzzles and fixing things. Empathy: Patience and desire to help people frustrated with technical problems. Team player: Willingness to ask for help and support colleagues. Minimum Entry Requirements Maths and English GCSE - Grade 4/C or above. Right to work in England and have lived here for last 5 years. Location Birmingham Business Park (Onsite) What We Offer You Upon successful completion of the initial apprenticeship, our Internal First policy will enable you to express interest in further roles across our business areas including AI, Cyber Security, or Cloud Engineering. Training: Full support to achieve Level 3 Apprenticeship qualification. Mentorship: Coaching, team leadership and pastoral care to support development. Benefits Competitive apprentice salary. 25 days annual leave + bank holidays. Private medical insurance and pension scheme. Employee discounts (retail, cinema, travel). Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to make reasonable adjustments to the application and assessment process to accommodate your needs.
1st Line Support Technician Location Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary £22,000 £27,500 per annum Working Hours 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry to mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities Provide first line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer Competitive salary of £22,000 £27,500. Hybrid working full time in the Reading office initially, with 2 days' work from home after successful probation. Full time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward thinking MSP. If you're enthusiastic, customer oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.
30/05/2026
Full time
1st Line Support Technician Location Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary £22,000 £27,500 per annum Working Hours 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry to mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities Provide first line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer Competitive salary of £22,000 £27,500. Hybrid working full time in the Reading office initially, with 2 days' work from home after successful probation. Full time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward thinking MSP. If you're enthusiastic, customer oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.
Overview An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! TNS are currently looking to recruit an Application Support Analyst to join a small, dedicated team of individuals who are responsible for providing technical application support and engineering, technical solutions across our new Payment Orchestration gateway platform. This is a great opportunity for somebody with great technical knowledge or detailed payments support who wants to apply, learn and be challenged and be involved in our expanding Payments Processing business. Responsibilities Provide day to day support for the new Orchestration payment gateway running within an impressive tech stack within the AWS environment Be involved with the support and managing the production payments application gateway across multiple regions Manage and resolve incident tickets assigned to the 3rd line support team Provide support for Major Incidents providing root cause analysis Plan and support Release and Change Management activities within the production environments Support the Problem Management process Be responsible for application housekeeping and maintenance tasks that include a whole host of database technologies including Maria DB, Aurora, DynamoDB and MySQL Become an expert on supported systems, applications, and services Support security and crypto service within the production environment Creation of WI's and update service documentation Support and help maintain PCI DSS Compliance Provide support for Disaster Recovery activities Partake in 24/7 on-call rota Collaboration between the different teams, sharing knowledge and help support other members of the team Provide training, knowledge transfer and ongoing support to 1st and 2nd line support teams Qualifications Essential: Several years' experience of Linux based systems Working within an AWS environment Knowledge of general SQL administration and support Ability to set up maintenance tasks Carry out queries against tables Excellent problem-solving skills Desirable Docker or Kubernetes Istio experience within an AWS environment Supporting Java based applications General Payments experience and supporting payments switches Knowledge of ITIL framework Candidate Requirements Team player who will collaborate with other teams Fast learner and adaptable Strong problem solving, logical skills and technical prowess A hunger and willingness to learn in a demanding environment Customer focused with proven customer service skills Attention to detail Benefits Competitive salaries and benefit packages Opportunities to relocate to different locations, if personal circumstances change Equal Opportunity Employer TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
30/05/2026
Full time
Overview An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! TNS are currently looking to recruit an Application Support Analyst to join a small, dedicated team of individuals who are responsible for providing technical application support and engineering, technical solutions across our new Payment Orchestration gateway platform. This is a great opportunity for somebody with great technical knowledge or detailed payments support who wants to apply, learn and be challenged and be involved in our expanding Payments Processing business. Responsibilities Provide day to day support for the new Orchestration payment gateway running within an impressive tech stack within the AWS environment Be involved with the support and managing the production payments application gateway across multiple regions Manage and resolve incident tickets assigned to the 3rd line support team Provide support for Major Incidents providing root cause analysis Plan and support Release and Change Management activities within the production environments Support the Problem Management process Be responsible for application housekeeping and maintenance tasks that include a whole host of database technologies including Maria DB, Aurora, DynamoDB and MySQL Become an expert on supported systems, applications, and services Support security and crypto service within the production environment Creation of WI's and update service documentation Support and help maintain PCI DSS Compliance Provide support for Disaster Recovery activities Partake in 24/7 on-call rota Collaboration between the different teams, sharing knowledge and help support other members of the team Provide training, knowledge transfer and ongoing support to 1st and 2nd line support teams Qualifications Essential: Several years' experience of Linux based systems Working within an AWS environment Knowledge of general SQL administration and support Ability to set up maintenance tasks Carry out queries against tables Excellent problem-solving skills Desirable Docker or Kubernetes Istio experience within an AWS environment Supporting Java based applications General Payments experience and supporting payments switches Knowledge of ITIL framework Candidate Requirements Team player who will collaborate with other teams Fast learner and adaptable Strong problem solving, logical skills and technical prowess A hunger and willingness to learn in a demanding environment Customer focused with proven customer service skills Attention to detail Benefits Competitive salaries and benefit packages Opportunities to relocate to different locations, if personal circumstances change Equal Opportunity Employer TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Role Overview An established financial services firm is looking for a Junior Trade Floor Support Engineer to join its small in house IT team due to continued growth. The role is based on site in their London office (West End), supporting a fast paced trading environment, with occasional travel to Paris. Flexibility may be available once completed training. Responsibilities The successful candidate will provide front line IT support to brokers and internal staff, initially handling 1st line issues and developing into 1st-3rd line support and project work over time. You'll work closely with experienced IT professionals who are committed to mentoring and long term development. Qualifications This role would suit a junior IT support professional or IT graduate with a strong interest in technology and financial services. A degree or formal IT qualification is nice to have but not essential; hands on experience, strong communication skills, and a willingness to learn are key. Familiarity with Windows, Microsoft 365, and desktop support is expected, while exposure to trading environments / systems or French language skills would be advantageous. Benefits This is an excellent opportunity to build an IT career within a renowned financial services firm, offering salary up to £35,000, plus training, benefits, and a discretionary Christmas bonus.
30/05/2026
Full time
Role Overview An established financial services firm is looking for a Junior Trade Floor Support Engineer to join its small in house IT team due to continued growth. The role is based on site in their London office (West End), supporting a fast paced trading environment, with occasional travel to Paris. Flexibility may be available once completed training. Responsibilities The successful candidate will provide front line IT support to brokers and internal staff, initially handling 1st line issues and developing into 1st-3rd line support and project work over time. You'll work closely with experienced IT professionals who are committed to mentoring and long term development. Qualifications This role would suit a junior IT support professional or IT graduate with a strong interest in technology and financial services. A degree or formal IT qualification is nice to have but not essential; hands on experience, strong communication skills, and a willingness to learn are key. Familiarity with Windows, Microsoft 365, and desktop support is expected, while exposure to trading environments / systems or French language skills would be advantageous. Benefits This is an excellent opportunity to build an IT career within a renowned financial services firm, offering salary up to £35,000, plus training, benefits, and a discretionary Christmas bonus.
1st Line IT Support Location: West Didsbury, Manchester Who are we? Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors. As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world class expertise and give back to our global communities as we grow. Job Overview Provide day to day IT administration and support to the Manchester office; ensuring all systems run smoothly and effectively enabling staff to do their jobs. First line technical support for a range of software and technologies used across the Amoria Bond group. Work in conjunction with our internal IT Team and external IT provider to support our hosted desktop and endpoints; monitor 3rd party IT tickets for escalations, approvals and queries. Help to deliver effective onboarding and leavers process for new starters across the UK office. A competent IT Administrator, providing day to day assistance and solutions to a range of technical queries. Must have good technical knowledge and be able to communicate effectively to understand the issue and explain its solution. Key Responsibilities / Duties Manage and resolve technical support issues for a range of hardware, software and technologies, liaising with 3rd party support providers where required Work collaboratively with APAC, DE and NL based IT Administrators to provide swift turnaround of support requests Update company Knowledgebase documentation as required Track end user usage of tech accounts, so accounts can be redistributed if not in use Help to deliver effective onboarding for all new starters across the business, including procurement and setup of IT equipment and accounts Manage the leavers process for all UK based leavers, including closing internal and external IT accounts Performance Standards Excellent problem solving, analytical and organisational skills Excellent self organisation, planning and time management Technically minded, and able to work with a range of different software's Process orientated with the ability to work to a high degree of accuracy The ability to work quickly, under pressure and to deadlines Strong and clear communicator with good influencing skills; able to effectively build and manage relationships Good teamworking skills Excellent customer service skills for both internal and external duties Able to proactively identify and recommend potential improvement opportunities Able to make balanced informed recommendations in the Company's interest No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience. Amoria Group are committed to meeting the aims and commitments set out in our equity, equality and diversity policy. They do not discriminate under any local regulations and aim to maintain high standards worldwide.
30/05/2026
Full time
1st Line IT Support Location: West Didsbury, Manchester Who are we? Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors. As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world class expertise and give back to our global communities as we grow. Job Overview Provide day to day IT administration and support to the Manchester office; ensuring all systems run smoothly and effectively enabling staff to do their jobs. First line technical support for a range of software and technologies used across the Amoria Bond group. Work in conjunction with our internal IT Team and external IT provider to support our hosted desktop and endpoints; monitor 3rd party IT tickets for escalations, approvals and queries. Help to deliver effective onboarding and leavers process for new starters across the UK office. A competent IT Administrator, providing day to day assistance and solutions to a range of technical queries. Must have good technical knowledge and be able to communicate effectively to understand the issue and explain its solution. Key Responsibilities / Duties Manage and resolve technical support issues for a range of hardware, software and technologies, liaising with 3rd party support providers where required Work collaboratively with APAC, DE and NL based IT Administrators to provide swift turnaround of support requests Update company Knowledgebase documentation as required Track end user usage of tech accounts, so accounts can be redistributed if not in use Help to deliver effective onboarding for all new starters across the business, including procurement and setup of IT equipment and accounts Manage the leavers process for all UK based leavers, including closing internal and external IT accounts Performance Standards Excellent problem solving, analytical and organisational skills Excellent self organisation, planning and time management Technically minded, and able to work with a range of different software's Process orientated with the ability to work to a high degree of accuracy The ability to work quickly, under pressure and to deadlines Strong and clear communicator with good influencing skills; able to effectively build and manage relationships Good teamworking skills Excellent customer service skills for both internal and external duties Able to proactively identify and recommend potential improvement opportunities Able to make balanced informed recommendations in the Company's interest No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience. Amoria Group are committed to meeting the aims and commitments set out in our equity, equality and diversity policy. They do not discriminate under any local regulations and aim to maintain high standards worldwide.
IT Service Desk Engineer The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. You'll triage incidents and requests, resolve end-user issues, support retail POS and back-office systems, and ensure smooth technology operations during trading hours, launches, and peak events. Key Responsibilities and Duties Act as the first point of contact via phone, chat, email, and ticketing (e.g., ServiceNow/Jira). Log, triage, prioritize, and resolve incidents/requests within defined SLAs and OLAs. Deliver L1/L2 support for end-user devices, retail POS, back-office apps, and network connectivity. Perform remote fixes using RMM tools (e.g., Intune, Airwatch, SCCM). Support POS terminals, payment devices, label/tag printers, scanners, kiosks, and clienteling solutions. Assist with store openings, moves, upgrades, cabling basics, hardware swaps, and on-site vendor coordination. Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), identity/access (Entra ID/Azure AD), and MFA. Handle account lifecycle (joiners/movers/leavers), distribution lists, shared mailboxes, licensing. Enroll and manage devices via Intune/Airwatch/SCCM; maintain baselines and compliance. Support order management, ERP/WMS integrations (ticket routing to app support where needed). Equal Opportunity Employer Theory is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.
30/05/2026
Full time
IT Service Desk Engineer The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. You'll triage incidents and requests, resolve end-user issues, support retail POS and back-office systems, and ensure smooth technology operations during trading hours, launches, and peak events. Key Responsibilities and Duties Act as the first point of contact via phone, chat, email, and ticketing (e.g., ServiceNow/Jira). Log, triage, prioritize, and resolve incidents/requests within defined SLAs and OLAs. Deliver L1/L2 support for end-user devices, retail POS, back-office apps, and network connectivity. Perform remote fixes using RMM tools (e.g., Intune, Airwatch, SCCM). Support POS terminals, payment devices, label/tag printers, scanners, kiosks, and clienteling solutions. Assist with store openings, moves, upgrades, cabling basics, hardware swaps, and on-site vendor coordination. Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), identity/access (Entra ID/Azure AD), and MFA. Handle account lifecycle (joiners/movers/leavers), distribution lists, shared mailboxes, licensing. Enroll and manage devices via Intune/Airwatch/SCCM; maintain baselines and compliance. Support order management, ERP/WMS integrations (ticket routing to app support where needed). Equal Opportunity Employer Theory is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.
Our support services cover all non-scientific business needs, including: IT, finance, HR, compliance, governance, legal and risk, facilities and engineering, catering, sales, marketing, and scientific affairs. IT Team You will be working with the wider IT team to support and maintain the group's IT (VoIP and mobile telephony) systems and to support users. This role is site based at our offices in Chipping Campden, Gloucestershire. Due to our rural location you must have a valid driving license and your own transport. You will be working Monday-Thursday 8:45am-5:15pm and Fridays 8:45am to 4:30pm. What you'll be doing Provide IT systems and user support as part of the team, with a focus on ensuring the users' business needs are met, and offering 1st and 2nd line technical assistance to our user base. Collaborate with the IT Systems Manager to evaluate and improve technological efficiency, while identifying opportunities to streamline procedures within the team. Build relationships with end users to increase IT presence & visibility across Campden BRI. Provide documentation and user training where appropriate. What we're looking for Educated to BTEC / HND level or equivalent. At least 2 years' experience in IT Services / Operations, ideally Microsoft qualified. Any knowledge or previous experience with Azure and/or Intune would be beneficial. Experience supporting Microsoft 365 environments with a good understanding of their features. Excellent knowledge of building, setting up, and deploying Microsoft Windows 11 devices. Strong understanding of computer security and Active Directory. Excellent customer service and communication skills with end users. What we offer Reward platform with employee discounts and rewards. 25 days holiday + 8 bank holidays. Buy and sell holiday scheme. A generous work save pension scheme, with employee contributions matched by the company up to 10%. Culture focus around work/life balance (early finish Fridays). Subsidised onsite restaurant. What you need to know Due to our rural location you will need to hold a valid driving license and your own transport. We will not be able to consider relocators for this role and regret we can not offer visa sponsorship.
30/05/2026
Full time
Our support services cover all non-scientific business needs, including: IT, finance, HR, compliance, governance, legal and risk, facilities and engineering, catering, sales, marketing, and scientific affairs. IT Team You will be working with the wider IT team to support and maintain the group's IT (VoIP and mobile telephony) systems and to support users. This role is site based at our offices in Chipping Campden, Gloucestershire. Due to our rural location you must have a valid driving license and your own transport. You will be working Monday-Thursday 8:45am-5:15pm and Fridays 8:45am to 4:30pm. What you'll be doing Provide IT systems and user support as part of the team, with a focus on ensuring the users' business needs are met, and offering 1st and 2nd line technical assistance to our user base. Collaborate with the IT Systems Manager to evaluate and improve technological efficiency, while identifying opportunities to streamline procedures within the team. Build relationships with end users to increase IT presence & visibility across Campden BRI. Provide documentation and user training where appropriate. What we're looking for Educated to BTEC / HND level or equivalent. At least 2 years' experience in IT Services / Operations, ideally Microsoft qualified. Any knowledge or previous experience with Azure and/or Intune would be beneficial. Experience supporting Microsoft 365 environments with a good understanding of their features. Excellent knowledge of building, setting up, and deploying Microsoft Windows 11 devices. Strong understanding of computer security and Active Directory. Excellent customer service and communication skills with end users. What we offer Reward platform with employee discounts and rewards. 25 days holiday + 8 bank holidays. Buy and sell holiday scheme. A generous work save pension scheme, with employee contributions matched by the company up to 10%. Culture focus around work/life balance (early finish Fridays). Subsidised onsite restaurant. What you need to know Due to our rural location you will need to hold a valid driving license and your own transport. We will not be able to consider relocators for this role and regret we can not offer visa sponsorship.
Job Title: IT Support Technician Location: Fradley, Staffordshire Salary: £28,000 - £30,000 per annum Job type: Permanent, Full Time - Monday to Friday 8:30am to 5pm Kyocera SGS Precision Tools is a leading manufacturer of solid carbide cutting tools, renowned for designing high-performance solutions for machining challenging materials such as stainless steel and titanium. We support industries including aerospace, medical, power generation, and motorsports by solving complex manufacturing challenges and improving process efficiency. We're entering an exciting phase of growth, relocating to the Midlands to bring Kyocera SGS and Kyocera Unimerco Tooling together under one roof creating Kyocera's largest carbide tooling site in Europe. As part of this expansion, we're looking for an IT Support Technician (1st / 2nd Line) to join our growing team at our European Headquarters in Fradley, Staffordshire. About the role You will play a hands on role supporting a busy manufacturing, R&D, and office environment, acting as the on site IT point of contact. Working within a small, friendly, and driven IT team, you'll provide responsive first and second line support, manage day to day IT tasks independently, and collaborate closely with colleagues across the wider business and global IT network. This is an excellent opportunity for an experienced IT support professional who enjoys variety, responsibility, and the chance to develop their skills within a forward thinking, technology driven organisation. Key duties Provide 1st and 2nd Line IT support to on site and remote users across the business Act as the primary on site IT contact, resolving issues and escalating where appropriate Support and maintain IT infrastructure, including hardware, software, user accounts, and networked systems Troubleshoot and resolve technical issues efficiently to minimise operational disruption Manage IT onboarding and offboarding, including user accounts, access, and equipment Assist with the rollout and support of new systems, devices, and technology initiatives Maintain accurate IT documentation and user guidance, including SharePoint content Contribute to continuous improvement, automation, and IT projects About you Essential Proven experience in a 1st / 2nd Line IT Support role Strong working knowledge of Windows 10/11 and Microsoft 365 Experience supporting Active Directory users and devices Confident troubleshooting hardware, software, and connectivity issues Strong communication skills and a proactive, problem solving approach Desirable Exposure to Windows Server, Azure, Intune, or Microsoft 365 Admin tools Basic networking knowledge (LAN, WAN, VPN, DNS, DHCP) Experience in a manufacturing or operational environment Relevant IT certifications (e.g. CompTIA, Microsoft) What you'll get in return We offer a competitive salary and a strong benefits package, including: 22 days holiday plus bank holidays, increasing with service 40 hour working week with some flexibility around start and finish times An extra paid day off on your birthday Company pension with 5% employer contribution Private medical insurance (after 12 months) Health Cashback Plan Group Life Assurance and Income Protection Employee Referral Scheme Regular social activities plus, more, all designed to support your wellbeing and reward your contribution. Please note Work hours are Monday to Friday 8.30 to 5pm including a 30 minute break for lunch. If this role sounds perfect for you, please hit apply to submit your details to us! Candidates with experience of; IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, IT Systems Support, IT Technician, 1st Line, Technical Support Engineer, Tech Support will also be considered for this role.
30/05/2026
Full time
Job Title: IT Support Technician Location: Fradley, Staffordshire Salary: £28,000 - £30,000 per annum Job type: Permanent, Full Time - Monday to Friday 8:30am to 5pm Kyocera SGS Precision Tools is a leading manufacturer of solid carbide cutting tools, renowned for designing high-performance solutions for machining challenging materials such as stainless steel and titanium. We support industries including aerospace, medical, power generation, and motorsports by solving complex manufacturing challenges and improving process efficiency. We're entering an exciting phase of growth, relocating to the Midlands to bring Kyocera SGS and Kyocera Unimerco Tooling together under one roof creating Kyocera's largest carbide tooling site in Europe. As part of this expansion, we're looking for an IT Support Technician (1st / 2nd Line) to join our growing team at our European Headquarters in Fradley, Staffordshire. About the role You will play a hands on role supporting a busy manufacturing, R&D, and office environment, acting as the on site IT point of contact. Working within a small, friendly, and driven IT team, you'll provide responsive first and second line support, manage day to day IT tasks independently, and collaborate closely with colleagues across the wider business and global IT network. This is an excellent opportunity for an experienced IT support professional who enjoys variety, responsibility, and the chance to develop their skills within a forward thinking, technology driven organisation. Key duties Provide 1st and 2nd Line IT support to on site and remote users across the business Act as the primary on site IT contact, resolving issues and escalating where appropriate Support and maintain IT infrastructure, including hardware, software, user accounts, and networked systems Troubleshoot and resolve technical issues efficiently to minimise operational disruption Manage IT onboarding and offboarding, including user accounts, access, and equipment Assist with the rollout and support of new systems, devices, and technology initiatives Maintain accurate IT documentation and user guidance, including SharePoint content Contribute to continuous improvement, automation, and IT projects About you Essential Proven experience in a 1st / 2nd Line IT Support role Strong working knowledge of Windows 10/11 and Microsoft 365 Experience supporting Active Directory users and devices Confident troubleshooting hardware, software, and connectivity issues Strong communication skills and a proactive, problem solving approach Desirable Exposure to Windows Server, Azure, Intune, or Microsoft 365 Admin tools Basic networking knowledge (LAN, WAN, VPN, DNS, DHCP) Experience in a manufacturing or operational environment Relevant IT certifications (e.g. CompTIA, Microsoft) What you'll get in return We offer a competitive salary and a strong benefits package, including: 22 days holiday plus bank holidays, increasing with service 40 hour working week with some flexibility around start and finish times An extra paid day off on your birthday Company pension with 5% employer contribution Private medical insurance (after 12 months) Health Cashback Plan Group Life Assurance and Income Protection Employee Referral Scheme Regular social activities plus, more, all designed to support your wellbeing and reward your contribution. Please note Work hours are Monday to Friday 8.30 to 5pm including a 30 minute break for lunch. If this role sounds perfect for you, please hit apply to submit your details to us! Candidates with experience of; IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, IT Systems Support, IT Technician, 1st Line, Technical Support Engineer, Tech Support will also be considered for this role.
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI powered operating system that turns thousands of data streams into a real time, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. About the Team Our team is dedicated to supporting the secure and seamless operation of enterprise technology across identity, endpoint management, infrastructure, classified, and user support services. We work in close collaboration with our Security, Infrastructure, and Engineering teams to ensure our employees have reliable access to the systems and tools they need, all while maintaining strict compliance and security requirements within a regulated environment. We're responsible for a broad mix of activities, including identity lifecycle management, endpoint support, operational troubleshooting, onboarding processes, and maintaining critical enterprise platforms. Team members gain valuable exposure to cutting edge cloud technologies, infrastructure tooling, advanced security practices, and foster cross functional collaboration in a dynamic, fast paced environment. This role offers an exceptional opportunity to build deep experience across enterprise IT and security operations, directly contributing to initiatives that enhance reliability, scalability, and user experience for the entire organization. About the Role We are seeking a proactive and skilled IT/Infrastructure professional to play a pivotal role in supporting our enterprise systems and day to day operations across identity, endpoint, and security related platforms. You'll be instrumental in assisting with Okta administration, troubleshooting SSO/MFA issues, managing endpoints, streamlining onboarding processes, providing operational support, and collaborating closely with our Security and Infrastructure teams. You'll work alongside experienced engineers and key stakeholders, contributing to the maintenance of secure, reliable services while gaining significant exposure to cloud infrastructure, automation, critical compliance requirements, and a wide array of enterprise technologies. This role is ideally suited for someone who thrives on problem solving, enjoys learning new systems, and is eager to work across a variety of technical domains. What You Will Do Perform Okta administration and support identity lifecycle management. Troubleshoot SSO/MFA issues and provide comprehensive user support. Coordinate effectively with security and infrastructure teams on critical initiatives. Participate in follow the sun operational support to ensure continuous service availability. Provide managed local IT support and deliver white glove assistance to users. Manage IT asset lifecycles, including local stock and device management. Support secure onboarding processes for employees and contractors. Contribute to documentation and ensure process adherence in regulated environments. Required Qualifications Ability to obtain and maintain a UK security clearance to minimum SC level. Bachelor's degree in a STEM field or equivalent practical engineering experience. 5+ years of relevant engineering, infrastructure, or technical program execution experience. Willingness to travel domestically and internationally as required (typically around 10%). Technical Expertise Demonstrable technical depth in one or more of the following domains: DevSecOps, software engineering, infrastructure engineering, or cloud infrastructure. Hands on experience with: Infrastructure as Code: Terraform Cloud Platforms: AWS Network Security: TLS, PKI, firewalls, VLANs Virtualisation Technology: VMWare, KVM/QEMU Linux Operating Systems: Scripting and automation tooling, particularly Ubuntu and RHEL Experience with IAM/security platforms such as Okta, Entra ID/Azure AD, Google Workspace, and MDM tools. Proficiency in endpoint management platforms (e.g., Jamf, Intune, Kandji, SCCM). Familiarity with asset management and ticketing systems. Experience in enterprise support operations. Strong stakeholder communication skills and a customer service mindset. Preferred Qualifications Experience designing or maintaining distributed systems, secure networks, or infrastructure supporting autonomy, AI/ML, or big data workloads. Demonstrated ability to work across technical disciplines, influence without authority, and operate effectively in ambiguous and fast paced environments. Experience working with international partners or navigating multi nation technical or policy workflows. Hands on experience with physical hardware, including rack mounted storage, compute, and networking. Knowledge of network cryptography and VPN solutions (both software and accelerated/dedicated hardware). Familiarity with hardening standards such as FIPS, STIG, and CIS. Understanding of compliance standards like ISO, NIST, and Secure by Design principles. Experience with air gapped or highly restricted networks Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next.
30/05/2026
Full time
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI powered operating system that turns thousands of data streams into a real time, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. About the Team Our team is dedicated to supporting the secure and seamless operation of enterprise technology across identity, endpoint management, infrastructure, classified, and user support services. We work in close collaboration with our Security, Infrastructure, and Engineering teams to ensure our employees have reliable access to the systems and tools they need, all while maintaining strict compliance and security requirements within a regulated environment. We're responsible for a broad mix of activities, including identity lifecycle management, endpoint support, operational troubleshooting, onboarding processes, and maintaining critical enterprise platforms. Team members gain valuable exposure to cutting edge cloud technologies, infrastructure tooling, advanced security practices, and foster cross functional collaboration in a dynamic, fast paced environment. This role offers an exceptional opportunity to build deep experience across enterprise IT and security operations, directly contributing to initiatives that enhance reliability, scalability, and user experience for the entire organization. About the Role We are seeking a proactive and skilled IT/Infrastructure professional to play a pivotal role in supporting our enterprise systems and day to day operations across identity, endpoint, and security related platforms. You'll be instrumental in assisting with Okta administration, troubleshooting SSO/MFA issues, managing endpoints, streamlining onboarding processes, providing operational support, and collaborating closely with our Security and Infrastructure teams. You'll work alongside experienced engineers and key stakeholders, contributing to the maintenance of secure, reliable services while gaining significant exposure to cloud infrastructure, automation, critical compliance requirements, and a wide array of enterprise technologies. This role is ideally suited for someone who thrives on problem solving, enjoys learning new systems, and is eager to work across a variety of technical domains. What You Will Do Perform Okta administration and support identity lifecycle management. Troubleshoot SSO/MFA issues and provide comprehensive user support. Coordinate effectively with security and infrastructure teams on critical initiatives. Participate in follow the sun operational support to ensure continuous service availability. Provide managed local IT support and deliver white glove assistance to users. Manage IT asset lifecycles, including local stock and device management. Support secure onboarding processes for employees and contractors. Contribute to documentation and ensure process adherence in regulated environments. Required Qualifications Ability to obtain and maintain a UK security clearance to minimum SC level. Bachelor's degree in a STEM field or equivalent practical engineering experience. 5+ years of relevant engineering, infrastructure, or technical program execution experience. Willingness to travel domestically and internationally as required (typically around 10%). Technical Expertise Demonstrable technical depth in one or more of the following domains: DevSecOps, software engineering, infrastructure engineering, or cloud infrastructure. Hands on experience with: Infrastructure as Code: Terraform Cloud Platforms: AWS Network Security: TLS, PKI, firewalls, VLANs Virtualisation Technology: VMWare, KVM/QEMU Linux Operating Systems: Scripting and automation tooling, particularly Ubuntu and RHEL Experience with IAM/security platforms such as Okta, Entra ID/Azure AD, Google Workspace, and MDM tools. Proficiency in endpoint management platforms (e.g., Jamf, Intune, Kandji, SCCM). Familiarity with asset management and ticketing systems. Experience in enterprise support operations. Strong stakeholder communication skills and a customer service mindset. Preferred Qualifications Experience designing or maintaining distributed systems, secure networks, or infrastructure supporting autonomy, AI/ML, or big data workloads. Demonstrated ability to work across technical disciplines, influence without authority, and operate effectively in ambiguous and fast paced environments. Experience working with international partners or navigating multi nation technical or policy workflows. Hands on experience with physical hardware, including rack mounted storage, compute, and networking. Knowledge of network cryptography and VPN solutions (both software and accelerated/dedicated hardware). Familiarity with hardening standards such as FIPS, STIG, and CIS. Understanding of compliance standards like ISO, NIST, and Secure by Design principles. Experience with air gapped or highly restricted networks Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next.
Job Summary Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office based and in field). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (global), a driving licence, and a passport. Primary Duties & Responsibilities Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products. Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes. Conduct in field service visits and expedite technical issues with full triage to relevant teams. Support engineering teams and drive product improvement through technical expertise and customer feedback. Act as a technical subject matter expert to train customers and support other team members. Perform other assigned duties. Job Qualifications Preferred: Practical sailing/marine experience, shipyard/vessel work, and training experience. Essential: PC literacy, telephony skills, Microsoft 365 usage, remote customer support (AnyDesk), and communication skills (clear English, verbal and written). Skills: Logical fault finding, electrical/electronic repair, and understanding of DC circuits and ethernet networking. Traits: Self motivated, team player, flexible, and organized. Requirements: International travel readiness (global), manual dexterity, and ability to adapt to changing priorities. Driving licence required. Must work unsupervised while overseas, making decisions in line with company policy. Must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce, as the position requires access to export controlled information or items (regulated technology or technical data per ITAR/EAR US regulations).
30/05/2026
Full time
Job Summary Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office based and in field). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (global), a driving licence, and a passport. Primary Duties & Responsibilities Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products. Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes. Conduct in field service visits and expedite technical issues with full triage to relevant teams. Support engineering teams and drive product improvement through technical expertise and customer feedback. Act as a technical subject matter expert to train customers and support other team members. Perform other assigned duties. Job Qualifications Preferred: Practical sailing/marine experience, shipyard/vessel work, and training experience. Essential: PC literacy, telephony skills, Microsoft 365 usage, remote customer support (AnyDesk), and communication skills (clear English, verbal and written). Skills: Logical fault finding, electrical/electronic repair, and understanding of DC circuits and ethernet networking. Traits: Self motivated, team player, flexible, and organized. Requirements: International travel readiness (global), manual dexterity, and ability to adapt to changing priorities. Driving licence required. Must work unsupervised while overseas, making decisions in line with company policy. Must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce, as the position requires access to export controlled information or items (regulated technology or technical data per ITAR/EAR US regulations).
Sandvik Rock Processing Solutions, Mobile Crushing & Screening Division is recruiting for: Warehouse Operatives Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862, currently employing some 40,000 people across the globe. Our safe and diverse solutions, delivered by our highly qualified and proficient employees, enhance our customers' productivity, safety, and profitability. Within Sandvik, we champion people. Having exceptional people and growing an inclusive culture forms our Divisional strategic pillars. Do you want to work for Sandvik, a global player in Mining & Construction, within the heart of our Mobile Crushing & Screening Division? The Warehouse Operative will be responsible for the checking off/put away of parts within the Goods In function as well as accurate picking and packing of parts. You will contribute to departmental OKR's by accurately checking off and putting away parts into location, while also ensuring a high level of accuracy when picking and packing in a timely manner for customer orders. As a Warehouse Operative, you will be aware of the onsite Health and Safety rules and procedures and will report all EHS hazards & incidents. You will also be responsible for reporting any quality issues at the earliest point within the process. When needed you may be required to help in other functions within the wider logistics team and will report directly to the Warehouse Manager. Previous experience in a warehouse or similar environment Excellent verbal and written communication skills High attention to detail Good organisational skills Capable of working on own initiative Trained and experienced on safe operation forklifts, pallet trucks and other warehouse equipment Experience using Barcodes/ handheld scanners devices Experience using an ERP system Experience in cycle counting/stock checking Where others see many, we see you - personally. Sandvik is an equal opportunity employer, we recognize and value your passion and personality. The closing date for applications is Friday 1st May 2026 at 5.00pm Applicants must be eligible to work in the UK or hold a valid permit to work in the UK - this role is not eligible for Visa sponsorships or relocation support. Sandvik is an equal opportunities employer.
30/05/2026
Full time
Sandvik Rock Processing Solutions, Mobile Crushing & Screening Division is recruiting for: Warehouse Operatives Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862, currently employing some 40,000 people across the globe. Our safe and diverse solutions, delivered by our highly qualified and proficient employees, enhance our customers' productivity, safety, and profitability. Within Sandvik, we champion people. Having exceptional people and growing an inclusive culture forms our Divisional strategic pillars. Do you want to work for Sandvik, a global player in Mining & Construction, within the heart of our Mobile Crushing & Screening Division? The Warehouse Operative will be responsible for the checking off/put away of parts within the Goods In function as well as accurate picking and packing of parts. You will contribute to departmental OKR's by accurately checking off and putting away parts into location, while also ensuring a high level of accuracy when picking and packing in a timely manner for customer orders. As a Warehouse Operative, you will be aware of the onsite Health and Safety rules and procedures and will report all EHS hazards & incidents. You will also be responsible for reporting any quality issues at the earliest point within the process. When needed you may be required to help in other functions within the wider logistics team and will report directly to the Warehouse Manager. Previous experience in a warehouse or similar environment Excellent verbal and written communication skills High attention to detail Good organisational skills Capable of working on own initiative Trained and experienced on safe operation forklifts, pallet trucks and other warehouse equipment Experience using Barcodes/ handheld scanners devices Experience using an ERP system Experience in cycle counting/stock checking Where others see many, we see you - personally. Sandvik is an equal opportunity employer, we recognize and value your passion and personality. The closing date for applications is Friday 1st May 2026 at 5.00pm Applicants must be eligible to work in the UK or hold a valid permit to work in the UK - this role is not eligible for Visa sponsorships or relocation support. Sandvik is an equal opportunities employer.
UK, Hybrid (3 days office, 2 days remote) Based out of our closest main site (Warwick, Warrington, Nottingham, Bristol, Aberdeen, Livingston or Peterborough). About us National Gas is securing Britain's energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and business to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness. About the role At National Gas, our Major Programmes are driving the transformation of Britain's energy network, in particularly within Hydrogen and CCUS. We're looking for a Quality Assurance Engineer to play a pivotal role in ensuring that everything we design, build and deliver meets the very highest standards, safely, compliantly, and right first time. This is a high-impact role at the heart of our capital delivery portfolio. As a trusted Quality Assurance leader, you'll provide independent oversight across complex engineering projects, from design through to commissioning, ensuring robust quality management, regulatory compliance, and continuous improvement. You'll be instrumental in embedding a culture of excellence, driving innovation, and strengthening our ISO9001 Quality Management System (QMS), helping us deliver critical infrastructure safely and efficiently. What you'll be doing Leading investigations into non-conformances, identifying root causes and implementing solutions to prevent recurrence. Developing, maintaining and continuously improving the ISO9001 Quality Management System, acting as a subject matter expert. Providing independent quality assurance and control across all project phases, including design, procurement, construction and commissioning. Reviewing and supporting project handover documentation, ensuring robust asset acceptance and operational readiness. Approving Quality, Inspection and Test Plans and supporting safe, compliant project delivery. Delivering 1st line assurance audits and contributing to wider audit programmes. Capturing lessons learned, driving best practice, innovation and standardisation across the programme. Providing 'informed buyer' input into commercial activities including contract scope, tender evaluations and contractor onboarding. Supporting inspection, testing and commissioning activities across site and factory environments. Contributing to incident investigations and providing expert quality insight across the project lifecycle. About you You're a confident and credible professional who thrives on influencing others and driving high standards across complex environments. You build strong relationships with ease, communicating technical concepts clearly while challenging constructively to achieve the best outcomes. Key requirements & experience Incorporated Engineer (or working towards) with a relevant professional institution. HNC (or equivalent) in an engineering discipline. Strong experience in quality assurance and control within a project delivery environment, ideally aligned to ISO9001. Proven experience delivering audits and working within quality management systems. Excellent stakeholder management skills, with the ability to influence across internal teams, contractors and regulatory bodies. Solid understanding of engineering standards, legislation and quality compliance within infrastructure or construction environments. Knowledge of CDM Regulations and Safety by Design principles. Full UK driving licence. ISO9001 Internal or Lead Auditor qualification. IOSH or NEBOSH certification. Experience within gas transmission, utilities or large-scale infrastructure projects. Knowledge of commissioning, operational and asset acceptance processes. Experience in materials inspection, procurement or QA management qualifications. What we offer Annual bonus of 6% based on personal and company performance 26 days' holiday plus statutory holidays - option available to buy extra or sell days Overtime at x1.5 normal and then x2 on Sunday Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave Career progression, professional training and development - including access to LinkedIn Learning Employee assistance programme offering free confidential professional counselling 24/7 Financial support to help you cover the cost of professional membership subscriptions Inclusive recruitment At National Gas, we are disability confident and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Please let us know of any reasonable adjustments you need to perform your best.
30/05/2026
Full time
UK, Hybrid (3 days office, 2 days remote) Based out of our closest main site (Warwick, Warrington, Nottingham, Bristol, Aberdeen, Livingston or Peterborough). About us National Gas is securing Britain's energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and business to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness. About the role At National Gas, our Major Programmes are driving the transformation of Britain's energy network, in particularly within Hydrogen and CCUS. We're looking for a Quality Assurance Engineer to play a pivotal role in ensuring that everything we design, build and deliver meets the very highest standards, safely, compliantly, and right first time. This is a high-impact role at the heart of our capital delivery portfolio. As a trusted Quality Assurance leader, you'll provide independent oversight across complex engineering projects, from design through to commissioning, ensuring robust quality management, regulatory compliance, and continuous improvement. You'll be instrumental in embedding a culture of excellence, driving innovation, and strengthening our ISO9001 Quality Management System (QMS), helping us deliver critical infrastructure safely and efficiently. What you'll be doing Leading investigations into non-conformances, identifying root causes and implementing solutions to prevent recurrence. Developing, maintaining and continuously improving the ISO9001 Quality Management System, acting as a subject matter expert. Providing independent quality assurance and control across all project phases, including design, procurement, construction and commissioning. Reviewing and supporting project handover documentation, ensuring robust asset acceptance and operational readiness. Approving Quality, Inspection and Test Plans and supporting safe, compliant project delivery. Delivering 1st line assurance audits and contributing to wider audit programmes. Capturing lessons learned, driving best practice, innovation and standardisation across the programme. Providing 'informed buyer' input into commercial activities including contract scope, tender evaluations and contractor onboarding. Supporting inspection, testing and commissioning activities across site and factory environments. Contributing to incident investigations and providing expert quality insight across the project lifecycle. About you You're a confident and credible professional who thrives on influencing others and driving high standards across complex environments. You build strong relationships with ease, communicating technical concepts clearly while challenging constructively to achieve the best outcomes. Key requirements & experience Incorporated Engineer (or working towards) with a relevant professional institution. HNC (or equivalent) in an engineering discipline. Strong experience in quality assurance and control within a project delivery environment, ideally aligned to ISO9001. Proven experience delivering audits and working within quality management systems. Excellent stakeholder management skills, with the ability to influence across internal teams, contractors and regulatory bodies. Solid understanding of engineering standards, legislation and quality compliance within infrastructure or construction environments. Knowledge of CDM Regulations and Safety by Design principles. Full UK driving licence. ISO9001 Internal or Lead Auditor qualification. IOSH or NEBOSH certification. Experience within gas transmission, utilities or large-scale infrastructure projects. Knowledge of commissioning, operational and asset acceptance processes. Experience in materials inspection, procurement or QA management qualifications. What we offer Annual bonus of 6% based on personal and company performance 26 days' holiday plus statutory holidays - option available to buy extra or sell days Overtime at x1.5 normal and then x2 on Sunday Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave Career progression, professional training and development - including access to LinkedIn Learning Employee assistance programme offering free confidential professional counselling 24/7 Financial support to help you cover the cost of professional membership subscriptions Inclusive recruitment At National Gas, we are disability confident and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Please let us know of any reasonable adjustments you need to perform your best.
Hot Tub Engineer (fixed-term) Whinfell Forest £13.62 per hour Keep family breaks running smoothly Join the team as a Hot Tub Engineer to manage and maintain hot tubs at our lodges, ensuring water quality and performing routine upkeep. You'll also support the wider maintenance team with general tasks across the village. What you'll be doing Maintain hot tubs, including water testing, cleaning and repairs Replenish stock, unpack goods and keep company vehicles tidy Support general village and lodge maintenance tasks What's in it for you Free day passes and access to leisure facilities (including the spa) Discounts on breaks and in our shops and restaurants Bonus scheme and recognition rewards A supportive, friendly team Career development and in-role training Your working hours Please note this is a fixed-term contract until 1st January 2027 Full-time contract You will be contracted to work a guaranteed minimum of 160 hours over a 4 week period. You may be asked to work additional hours in line with operational requirements This role includes early mornings and evenings About you Naturally cheerful team player who is proactive, organised and methodical Practical experience in general maintenance and basic DIY skills Strong attention to detail with willingness to learn new skills Good verbal and written communication skills Full Driving Licence, held for a minimum of 6 months Our values Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us. Closing date: 10th June 2026 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Equal Opportunities At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
30/05/2026
Full time
Hot Tub Engineer (fixed-term) Whinfell Forest £13.62 per hour Keep family breaks running smoothly Join the team as a Hot Tub Engineer to manage and maintain hot tubs at our lodges, ensuring water quality and performing routine upkeep. You'll also support the wider maintenance team with general tasks across the village. What you'll be doing Maintain hot tubs, including water testing, cleaning and repairs Replenish stock, unpack goods and keep company vehicles tidy Support general village and lodge maintenance tasks What's in it for you Free day passes and access to leisure facilities (including the spa) Discounts on breaks and in our shops and restaurants Bonus scheme and recognition rewards A supportive, friendly team Career development and in-role training Your working hours Please note this is a fixed-term contract until 1st January 2027 Full-time contract You will be contracted to work a guaranteed minimum of 160 hours over a 4 week period. You may be asked to work additional hours in line with operational requirements This role includes early mornings and evenings About you Naturally cheerful team player who is proactive, organised and methodical Practical experience in general maintenance and basic DIY skills Strong attention to detail with willingness to learn new skills Good verbal and written communication skills Full Driving Licence, held for a minimum of 6 months Our values Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us. Closing date: 10th June 2026 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Equal Opportunities At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
If you're an ambitious Data Analyst looking for a new challenge in the world of Build construction and would like to help shape future of STRABAG, then please read the below job description. Demonstrable experience in the development of reports and dashboardsto a diverse set of stakeholders in a fast-paced environment Highly skilled in mainstream BI tools (including but not limited toPower BI) Understand and promote data quality Has knowledge or experience with Extract Transform Load (ETL) Has knowledge with Azure integration services STRABAG - Work On Progress: Becoming Climate Neutral by 2040. Monitor and audit data quality. Liaise with internal and external clients to fully understand datacontent. Gather, understand and document detailed requirements and interfacecontracts using appropriate tools and techniques. Manipulate, analyse and interpret complex data sets relating to theemployer's business. Educate and support business users with their reporting needs. Prepare reports for internal and external audiences using businessanalytics reporting tools. Create dashboards, graphs and visualizations. Provide sector and competitor benchmarking. Mine and analyse large datasets, draw valid inferences and presentthem successfully to management using a reporting tool. Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. Opportunity to work and have a lasting impact on landmark UK infrastructure projects. Collaborative and innovative working environment. Professional development and career progression. Competitive salary and benefits package including private health cover, 9% pension and 25 days holiday We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. Kontakt Recruitment team STRABAG UK Build, 1st Floor, Building two, Stratford Court At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!
30/05/2026
Full time
If you're an ambitious Data Analyst looking for a new challenge in the world of Build construction and would like to help shape future of STRABAG, then please read the below job description. Demonstrable experience in the development of reports and dashboardsto a diverse set of stakeholders in a fast-paced environment Highly skilled in mainstream BI tools (including but not limited toPower BI) Understand and promote data quality Has knowledge or experience with Extract Transform Load (ETL) Has knowledge with Azure integration services STRABAG - Work On Progress: Becoming Climate Neutral by 2040. Monitor and audit data quality. Liaise with internal and external clients to fully understand datacontent. Gather, understand and document detailed requirements and interfacecontracts using appropriate tools and techniques. Manipulate, analyse and interpret complex data sets relating to theemployer's business. Educate and support business users with their reporting needs. Prepare reports for internal and external audiences using businessanalytics reporting tools. Create dashboards, graphs and visualizations. Provide sector and competitor benchmarking. Mine and analyse large datasets, draw valid inferences and presentthem successfully to management using a reporting tool. Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. Opportunity to work and have a lasting impact on landmark UK infrastructure projects. Collaborative and innovative working environment. Professional development and career progression. Competitive salary and benefits package including private health cover, 9% pension and 25 days holiday We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. Kontakt Recruitment team STRABAG UK Build, 1st Floor, Building two, Stratford Court At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!
Spectrum IT Recruitment is supporting a fast-growing technology business in their search for an IT Support Engineer to join a highly collaborative internal technology team. Hybrid remote - 2 days per week on site This is an excellent opportunity for someone who wants to move beyond traditional IT support and play a key role in improving operational efficiency, automation, and the overall employee technology experience across the business. You'll work closely with teams across Engineering, Information Security, HR and Finance, helping to deliver a modern, scalable and highly reliable IT environment. The role would suit someone who enjoys solving problems properly, automating repetitive processes, and taking ownership of technical improvements from concept through to delivery. Key Responsibilities Automation & Process Improvement Identify opportunities to automate manual IT processes and operational tasks Develop and maintain scripts using PowerShell, Python or similar technologies Produce and maintain technical documentation, SOPs and user guides Continuously improve workflows and operational efficiency Endpoint & Infrastructure Support Provide 1st / 2nd line support to internal users both remotely and onsite Manage and resolve support tickets within agreed SLAs Configure and maintain laptops, desktops, mobile devices, printers and AV equipment Support Windows and macOS environments including patching, upgrades and software deployment Monitor endpoint compliance, system stability and backup integrity Identity & Access Management Manage joiners, movers and leavers processes across IT systems and hardware Administer user accounts, permissions and group memberships within identity platforms Support MFA enrolment and access governance processes Deliver IT onboarding and induction sessions for new employees Maintain accurate asset management records Microsoft 365 & SaaS Administration Support and administer Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high-impact or business-critical risks proactively Skills & Experience Required Essential 1-3 years' experience within IT Support or IT Operations Strong Windows and macOS administration experience Experience supporting Microsoft 365 environments Knowledge of endpoint management platforms such as Intune or Jamf Good understanding of networking fundamentals including TCP/IP, DNS, DHCP and Wi Fi Experience managing user lifecycle processes within an identity platform Strong troubleshooting and problem solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+, MD 102 or AZ 900 Experience supporting Apple hardware in enterprise environments Understanding of security best practice, patching and compliance processes Benefits Hybrid working environment Modern office and collaborative culture Ongoing training and development opportunities Exposure to modern cloud and SaaS technologies Opportunity to influence and improve IT operations at scale This is a fantastic opportunity for an ambitious IT professional looking to take ownership, broaden their technical exposure and join a business where technology is seen as a key enabler for growth. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
30/05/2026
Full time
Spectrum IT Recruitment is supporting a fast-growing technology business in their search for an IT Support Engineer to join a highly collaborative internal technology team. Hybrid remote - 2 days per week on site This is an excellent opportunity for someone who wants to move beyond traditional IT support and play a key role in improving operational efficiency, automation, and the overall employee technology experience across the business. You'll work closely with teams across Engineering, Information Security, HR and Finance, helping to deliver a modern, scalable and highly reliable IT environment. The role would suit someone who enjoys solving problems properly, automating repetitive processes, and taking ownership of technical improvements from concept through to delivery. Key Responsibilities Automation & Process Improvement Identify opportunities to automate manual IT processes and operational tasks Develop and maintain scripts using PowerShell, Python or similar technologies Produce and maintain technical documentation, SOPs and user guides Continuously improve workflows and operational efficiency Endpoint & Infrastructure Support Provide 1st / 2nd line support to internal users both remotely and onsite Manage and resolve support tickets within agreed SLAs Configure and maintain laptops, desktops, mobile devices, printers and AV equipment Support Windows and macOS environments including patching, upgrades and software deployment Monitor endpoint compliance, system stability and backup integrity Identity & Access Management Manage joiners, movers and leavers processes across IT systems and hardware Administer user accounts, permissions and group memberships within identity platforms Support MFA enrolment and access governance processes Deliver IT onboarding and induction sessions for new employees Maintain accurate asset management records Microsoft 365 & SaaS Administration Support and administer Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high-impact or business-critical risks proactively Skills & Experience Required Essential 1-3 years' experience within IT Support or IT Operations Strong Windows and macOS administration experience Experience supporting Microsoft 365 environments Knowledge of endpoint management platforms such as Intune or Jamf Good understanding of networking fundamentals including TCP/IP, DNS, DHCP and Wi Fi Experience managing user lifecycle processes within an identity platform Strong troubleshooting and problem solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+, MD 102 or AZ 900 Experience supporting Apple hardware in enterprise environments Understanding of security best practice, patching and compliance processes Benefits Hybrid working environment Modern office and collaborative culture Ongoing training and development opportunities Exposure to modern cloud and SaaS technologies Opportunity to influence and improve IT operations at scale This is a fantastic opportunity for an ambitious IT professional looking to take ownership, broaden their technical exposure and join a business where technology is seen as a key enabler for growth. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all encompassing digital experience, but that also make our customers lives better. Cybersecurity is a fast paced and dynamic area of the Automotive Industry. You will play a critical part of the team, directly supporting the development of our Autonomous, Connected, Electric and Shared future to ensure we are robust to emerging security threats and meet new international automotive regulations such as UNECE R155. What To Expect In your role as the Cyber Security Penetration Test Manager, you will be expected to take a lead role for your area of specialism and will be comfortable leading and directing squads including outsource partners and suppliers. You will drive penetration testing across product engineering and align with other business functions on penetration testing strategy and delivery. You will manage a backlog of penetration test activities to ensure that affected vehicle lines achieve cyber security compliance and type approval on time. You will be expected to work closely with a number of key stakeholders across JLR and to adhere to standards, processes and technical regulatory requirements. This role would suit someone who has experience of Automotive Penetration Testing and is looking for a move into a Product Owner role. Responsibilities Own the vehicle, system and ECU penetration test plan and execution for all JLR vehicle lines. Work closely with the penetration test team within Digital (information technology) to ensure alignment on processes, methods and tools including forward strategy. Manage penetration testing budget for all vehicle lines that require cyber security regulatory type approval. Lead penetration witness testing with type approval authorities to ensure compliance against regulatory requirements. Define Penetration Test Strategy from the 1st line of Defence viewpoint for the governance of ECU, system and Vehicle penetration Testing. Support the development of security testing within the Hardware in The Loop (HiLs), test rigs supporting Product Engineering to develop further capability in this area. Helping project teams to liaise with preferred suppliers. Reviewing and agreeing Penetration Test Scopes. Review of Penetration Test Results and inform VSOC and Product Engineering Cyber Security Director of any high/critical risks identified via the risk governance board. Collect, analyse, and prepare reports required for senior management, regulators, and other relevant stakeholders. Work with Management to ensure product security risk findings are reviewed and solutions are implemented, and risks are properly managed. Lead the escalation and resolution of risk and compliance issues associated with penetration testing with appropriate stakeholders. Supporting any other identified security testing requirements with respect to ECU and Vehicle Penetration Testing. Monitor and measure company compliance with its Security Penetration Policies and Procedures as well as worldwide standards and laws to ensure organisational compliance. Undertake any other work as directed by their line manager in connection with their job as may be requested. What You'll Need Management of a penetration test backlog and ability to prioritise tasks in order to drive effectively squads towards delivery of OKRs. Proven Penetration Testing experience and track record of delivery in a field relevant to the role, e.g In Vehicle Network (CAN, Flexray etc.), Embedded systems security, threats and attacks within Infotainment, Telematics, Power Train etc. Experience of security assessment and Penetration Testing Tools within Vehicle Electrical Architecture and external interfaces such as Bluetooth, WiFi, Mobile Communications, etc. Understanding of automotive cyber security principles and standards (ISO 21434, R155, etc.). Understanding of Systems Engineering Principles, and Requirements development. Qualified to degree level in a relevant discipline, or equivalent experience. Benefits Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for your role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
30/05/2026
Full time
JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all encompassing digital experience, but that also make our customers lives better. Cybersecurity is a fast paced and dynamic area of the Automotive Industry. You will play a critical part of the team, directly supporting the development of our Autonomous, Connected, Electric and Shared future to ensure we are robust to emerging security threats and meet new international automotive regulations such as UNECE R155. What To Expect In your role as the Cyber Security Penetration Test Manager, you will be expected to take a lead role for your area of specialism and will be comfortable leading and directing squads including outsource partners and suppliers. You will drive penetration testing across product engineering and align with other business functions on penetration testing strategy and delivery. You will manage a backlog of penetration test activities to ensure that affected vehicle lines achieve cyber security compliance and type approval on time. You will be expected to work closely with a number of key stakeholders across JLR and to adhere to standards, processes and technical regulatory requirements. This role would suit someone who has experience of Automotive Penetration Testing and is looking for a move into a Product Owner role. Responsibilities Own the vehicle, system and ECU penetration test plan and execution for all JLR vehicle lines. Work closely with the penetration test team within Digital (information technology) to ensure alignment on processes, methods and tools including forward strategy. Manage penetration testing budget for all vehicle lines that require cyber security regulatory type approval. Lead penetration witness testing with type approval authorities to ensure compliance against regulatory requirements. Define Penetration Test Strategy from the 1st line of Defence viewpoint for the governance of ECU, system and Vehicle penetration Testing. Support the development of security testing within the Hardware in The Loop (HiLs), test rigs supporting Product Engineering to develop further capability in this area. Helping project teams to liaise with preferred suppliers. Reviewing and agreeing Penetration Test Scopes. Review of Penetration Test Results and inform VSOC and Product Engineering Cyber Security Director of any high/critical risks identified via the risk governance board. Collect, analyse, and prepare reports required for senior management, regulators, and other relevant stakeholders. Work with Management to ensure product security risk findings are reviewed and solutions are implemented, and risks are properly managed. Lead the escalation and resolution of risk and compliance issues associated with penetration testing with appropriate stakeholders. Supporting any other identified security testing requirements with respect to ECU and Vehicle Penetration Testing. Monitor and measure company compliance with its Security Penetration Policies and Procedures as well as worldwide standards and laws to ensure organisational compliance. Undertake any other work as directed by their line manager in connection with their job as may be requested. What You'll Need Management of a penetration test backlog and ability to prioritise tasks in order to drive effectively squads towards delivery of OKRs. Proven Penetration Testing experience and track record of delivery in a field relevant to the role, e.g In Vehicle Network (CAN, Flexray etc.), Embedded systems security, threats and attacks within Infotainment, Telematics, Power Train etc. Experience of security assessment and Penetration Testing Tools within Vehicle Electrical Architecture and external interfaces such as Bluetooth, WiFi, Mobile Communications, etc. Understanding of automotive cyber security principles and standards (ISO 21434, R155, etc.). Understanding of Systems Engineering Principles, and Requirements development. Qualified to degree level in a relevant discipline, or equivalent experience. Benefits Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for your role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
As our Senior IT Engineer, you will be responsible for delivering expert technical support across a range of customer environments, acting as an escalation point for support teams, managing projects, and ensuring excellent customer service. You will also support colleagues, maintain technical documentation, and provide guidance on cybersecurity and IT best practices. Duties & Responsibilities Acting as an escalation point to 1st and 2nd line technicians. Providing technical support and ticket resolution for servers and infrastructure across a broad range of customers and technologies. Maintaining a high degree of customer service for all IT support queries and projects. Accurately updating /maintaining our ticketing system and striving to exceed SLAs. Responding to enquiries from clients and escalated tickets and effectively resolving any server hardware or software problems. Liaising with third party software/hardware providers to expedite prompt resolutions for clients. Provide guidance on cybersecurity and IT best practices. Effectively managing tickets & task through a PSA. Managing project works efficiently. Mentoring and supporting colleagues. Providing technical support resource to support teams. Maintain accurate technical documentation and asset records. Out of Hours work on occasion. Skills / Experience preferred Proven experience in a 2nd/3rd line support role within an MSP. Windows Server 2012, 2016 and 2019 installation, operation and troubleshooting. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting. Active Directory and Group Policy Administration. Microsoft Azure deployment, support and development exposure. Networking - Routers/Switches/Firewalls installation, operation and troubleshooting. Connectivity - Experience specifying and deploying Fibre, MPLS, EFM, vDSL. Excellent troubleshooting and communication skills across a variety of disciplines. Desirable/advantageous Telephony - 3CX, Gamma, Microsoft Business Voice. Preferred Qualifications HND or BSC / Degree in Computer Science. Relevant certifications & accreditation - e.g. CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification (or willingness to work towards it). Current Driving License and own car required. Redsquid Communications Ltd is an equal opportunity employer. We take all reasonable steps to employ, train and promote employees based on their experience, abilities, and qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic or national origins and caste), religion or belief, sex, or sexual orientation.
30/05/2026
Full time
As our Senior IT Engineer, you will be responsible for delivering expert technical support across a range of customer environments, acting as an escalation point for support teams, managing projects, and ensuring excellent customer service. You will also support colleagues, maintain technical documentation, and provide guidance on cybersecurity and IT best practices. Duties & Responsibilities Acting as an escalation point to 1st and 2nd line technicians. Providing technical support and ticket resolution for servers and infrastructure across a broad range of customers and technologies. Maintaining a high degree of customer service for all IT support queries and projects. Accurately updating /maintaining our ticketing system and striving to exceed SLAs. Responding to enquiries from clients and escalated tickets and effectively resolving any server hardware or software problems. Liaising with third party software/hardware providers to expedite prompt resolutions for clients. Provide guidance on cybersecurity and IT best practices. Effectively managing tickets & task through a PSA. Managing project works efficiently. Mentoring and supporting colleagues. Providing technical support resource to support teams. Maintain accurate technical documentation and asset records. Out of Hours work on occasion. Skills / Experience preferred Proven experience in a 2nd/3rd line support role within an MSP. Windows Server 2012, 2016 and 2019 installation, operation and troubleshooting. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting. Active Directory and Group Policy Administration. Microsoft Azure deployment, support and development exposure. Networking - Routers/Switches/Firewalls installation, operation and troubleshooting. Connectivity - Experience specifying and deploying Fibre, MPLS, EFM, vDSL. Excellent troubleshooting and communication skills across a variety of disciplines. Desirable/advantageous Telephony - 3CX, Gamma, Microsoft Business Voice. Preferred Qualifications HND or BSC / Degree in Computer Science. Relevant certifications & accreditation - e.g. CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification (or willingness to work towards it). Current Driving License and own car required. Redsquid Communications Ltd is an equal opportunity employer. We take all reasonable steps to employ, train and promote employees based on their experience, abilities, and qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic or national origins and caste), religion or belief, sex, or sexual orientation.