Data Center Network Technician

Job ID: Amazon Data Services UK Limited

We are looking to hire a highly motivated, best in class Network Technician to join our growing team within networking scaling. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data centre locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.

Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.

Key job responsibilities

• Network Technicians will be based in Hertfordshire and travel sporadically to other Greater London locations as required by the team.
• Deliver hardware, configuration and fiber connectivity for interdependent scaling projects across multiple data centre locations.
• Work closely with internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
• Support large scale enterprise class networks, troubleshooting hardware, software and fiber connectivity.
• Drive stability and sustainability of next generation networks, while assisting in the development of innovative automation and scaling solutions.

Infrastructure Services (AIS) - the team owns the design, planning, delivery and operation of all AWS global infrastructure. We support all AWS data centres and the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovation they rely upon.

Basic Qualifications

• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
• CCNA or equivalent level networking certification, or Bachelor's degree.
• Knowledge of networking protocols such as HTTP, DNS and TCP/IP.
• Ability to specify power and cooling requirements, participate in hardware racking/stacking, and actively contribute to the migration, basic configuration, and rollout of new or upgraded hardware; able to move and lift computer equipment up to 50 lbs.
• Proficient in network cabling, optic types, and test equipment, including VFL, power meter and OTDR; familiarity with cabling best practices and methodologies.
• Experience troubleshooting networking, routing and connectivity issues, including network device configuration, application interaction, and cabling infrastructure connectivity.
• Ability to travel within geographical work area is required, up to 20% travel outside traditional work area, may include international travel.

Preferred Qualifications

• Experience managing medium to large scale projects.
• Experience that includes strong analytical skills, attention to detail and effective communication abilities.
• Experience in large scale data centre network implementations and support.
• Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common networking protocols (BGP, OSPF).
• Several years of experience working in virtualised enterprise networking environments.
• Proficient in IT best practice frameworks (ITIL, LEAN, AGILE) and operational excellence concepts or methodologies.

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