Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Salary and Employment Details Salary: £80,000 DOE Full Time Permanent Who we are SubSea Craft is a fast growing, privately-funded, UK-based innovative maritime technology company specialising in next-generation, high-performance watercraft and systems. We operate at the intersection of advanced engineering, cutting-edge design, and user-centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications. What we offer Pension Contribution - Pension scheme with the option to contribute via salary sacrifice. Annual Bonus Scheme - Eligibility to participate in the company's annual discretionary bonus scheme, linked to individual and company performance. Life Assurance and Critical Illness Cover - Comprehensive protection including Life Assurance (4x salary) and Critical Illness Coverage. Annual Leave - 25 days of annual leave plus bank holidays. Christmas Leave - A Christmas shutdown is typically observed. Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing. Family Leave - Enhanced maternity and paternity pay. Private Healthcare - Access to comprehensive private healthcare coverage to support physical and mental wellbeing. Professional Development - Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning. Flexible Working - Opportunities for flexible working arrangements to promote work-life balance. Inclusive Culture - A professional environment that values diversity, innovation, and collaboration. Role Summary The Physical and Digital Security Manager is responsible for developing, implementing and continuously improving the organisation's protective, physical, information and cyber security arrangements, ensuring security risks are effectively managed in support of business objectives, contractual obligations and regulatory requirements. The role provides leadership across physical security, information security governance, cyber resilience and personnel security, including oversight of the Information Security Management System (ISMS), management of security risks and incidents, and assurance that appropriate controls are in place to protect people, assets, information and operations. The role acts as the company's subject matter lead for security matters, working cross-functionally with internal stakeholders, external partners and relevant authorities to support a robust and proportionate security posture across the organisation. Responsibilities Security Strategy and Governance - develop and implement the organisation's security strategy, policies and procedures aligned to business objectives, risk appetite and legal, regulatory and contractual obligations. Risk Management - lead identification, assessment and treatment of risks across physical, personnel, information and cyber security domains. Physical and Protective Security - maintain and continuously improve the integrity of physical security arrangements across company facilities, assets and operations. Information Security Management - implement, manage and continuously improve the organisation's Information Security Management System (ISMS), ensuring security policies and procedures are maintained, communicated and embedded. Cyber Security - conduct vulnerability, threat and risk assessments, ensuring appropriate mitigation measures are implemented to address identified cyber threats and weaknesses. Technology Security Oversight - oversee the security of the technological estate, including security assurance and oversight of internal IT team, outsourced IT and managed service providers. Personnel Security and Vetting - manage personnel security vetting activities, including sponsorship, submissions, renewals and liaison with United Kingdom Security Vetting where required. Third-Party and Supply Chain Security - evaluate and assure suppliers and third parties against security requirements and contractual obligations. Incident Response and Resilience - lead and coordinate response to security incidents, including containment, investigation, recovery and lessons learned. Project and Change Support - provide security subject matter expertise into company projects and change initiatives, ensuring security risks are considered throughout the project lifecycle. Training and Security Culture - promote and support security awareness and training across the organisation to strengthen security culture and compliance. Compliance and Assurance - ensure appropriate policies, controls and processes support compliance with applicable legal, regulatory and contractual security requirements. Performance Reporting - develop and monitor security performance metrics and KPIs, providing assurance and reporting to senior leadership and the board. Data Protection - support compliance with data protection obligations, including response to data incidents and data subject requests. Qualifications and Experience - Required Proven experience (5+ years) in security management spanning digital, cyber, information and/or protective security environments. Experience managing security risks across both physical and digital security domains. Strong understanding of information security principles, threats, vulnerabilities and mitigating controls. Experience implementing or operating security frameworks such as ISO/IEC 27001, NIST and relevant regulatory frameworks including GDPR. Knowledge of National Cyber Security Centre guidance, including the 14 Cloud Security Principles. Experience overseeing incident response, security assurance and third party security management. Experience overseeing or coordinating penetration testing, vulnerability assessments and remediation activities, including interpretation of findings and management of corrective actions. Experience delivering security reporting and assurance to senior stakeholders. Strong project management capability, including management of multiple initiatives simultaneously. Excellent communication, interpersonal and written skills. Ability to work effectively across functions and influence stakeholders at all levels. Eligible to obtain and maintain Security Check (SC) Clearance. Qualifications and Experience - Desirable Current SC clearance (or higher). Experience administering personnel vetting applications through United Kingdom Security Vetting. Experience operating within defence, national security, critical infrastructure or similarly regulated environments. Understanding of protective security guidance from National Protective Security Authority and National Cyber Security Centre. Eligibility for Developed Vetting where required to support specific programmes. Bachelor's degree in Information Security, Computer Science, Engineering Management or related discipline. Professional certifications such as: ISC 2 CISSP ISACA CISM ISO27001 Lead Auditor / Implementer NIST Foundation or Practitioner CCSP Chartered Security Professional (CSyP) Note Due to the nature of work undertaken at SubSea Craft, the selected candidate must be capable of meeting the security requirements of the position, which would include as a minimum existing right to live and work in the UK, Baseline Personnel Security Standard (BPSS), with UK National security clearance required for certain roles. Values Our people are our greatest asset, we continually strive to provide an excellent working environment to enable our team to do their best work. We have an agile professional workforce: we are founded on the belief that our people are valued and our business is trusted, inclusive and commercially adept. What we expect from you Teamwork, mutual respect and collaboration Initiative and independent working Honesty and integrity Business and commercial awareness Agility, adaptability and continuous development Commitment to Inclusion We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.
30/05/2026
Full time
Salary and Employment Details Salary: £80,000 DOE Full Time Permanent Who we are SubSea Craft is a fast growing, privately-funded, UK-based innovative maritime technology company specialising in next-generation, high-performance watercraft and systems. We operate at the intersection of advanced engineering, cutting-edge design, and user-centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications. What we offer Pension Contribution - Pension scheme with the option to contribute via salary sacrifice. Annual Bonus Scheme - Eligibility to participate in the company's annual discretionary bonus scheme, linked to individual and company performance. Life Assurance and Critical Illness Cover - Comprehensive protection including Life Assurance (4x salary) and Critical Illness Coverage. Annual Leave - 25 days of annual leave plus bank holidays. Christmas Leave - A Christmas shutdown is typically observed. Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing. Family Leave - Enhanced maternity and paternity pay. Private Healthcare - Access to comprehensive private healthcare coverage to support physical and mental wellbeing. Professional Development - Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning. Flexible Working - Opportunities for flexible working arrangements to promote work-life balance. Inclusive Culture - A professional environment that values diversity, innovation, and collaboration. Role Summary The Physical and Digital Security Manager is responsible for developing, implementing and continuously improving the organisation's protective, physical, information and cyber security arrangements, ensuring security risks are effectively managed in support of business objectives, contractual obligations and regulatory requirements. The role provides leadership across physical security, information security governance, cyber resilience and personnel security, including oversight of the Information Security Management System (ISMS), management of security risks and incidents, and assurance that appropriate controls are in place to protect people, assets, information and operations. The role acts as the company's subject matter lead for security matters, working cross-functionally with internal stakeholders, external partners and relevant authorities to support a robust and proportionate security posture across the organisation. Responsibilities Security Strategy and Governance - develop and implement the organisation's security strategy, policies and procedures aligned to business objectives, risk appetite and legal, regulatory and contractual obligations. Risk Management - lead identification, assessment and treatment of risks across physical, personnel, information and cyber security domains. Physical and Protective Security - maintain and continuously improve the integrity of physical security arrangements across company facilities, assets and operations. Information Security Management - implement, manage and continuously improve the organisation's Information Security Management System (ISMS), ensuring security policies and procedures are maintained, communicated and embedded. Cyber Security - conduct vulnerability, threat and risk assessments, ensuring appropriate mitigation measures are implemented to address identified cyber threats and weaknesses. Technology Security Oversight - oversee the security of the technological estate, including security assurance and oversight of internal IT team, outsourced IT and managed service providers. Personnel Security and Vetting - manage personnel security vetting activities, including sponsorship, submissions, renewals and liaison with United Kingdom Security Vetting where required. Third-Party and Supply Chain Security - evaluate and assure suppliers and third parties against security requirements and contractual obligations. Incident Response and Resilience - lead and coordinate response to security incidents, including containment, investigation, recovery and lessons learned. Project and Change Support - provide security subject matter expertise into company projects and change initiatives, ensuring security risks are considered throughout the project lifecycle. Training and Security Culture - promote and support security awareness and training across the organisation to strengthen security culture and compliance. Compliance and Assurance - ensure appropriate policies, controls and processes support compliance with applicable legal, regulatory and contractual security requirements. Performance Reporting - develop and monitor security performance metrics and KPIs, providing assurance and reporting to senior leadership and the board. Data Protection - support compliance with data protection obligations, including response to data incidents and data subject requests. Qualifications and Experience - Required Proven experience (5+ years) in security management spanning digital, cyber, information and/or protective security environments. Experience managing security risks across both physical and digital security domains. Strong understanding of information security principles, threats, vulnerabilities and mitigating controls. Experience implementing or operating security frameworks such as ISO/IEC 27001, NIST and relevant regulatory frameworks including GDPR. Knowledge of National Cyber Security Centre guidance, including the 14 Cloud Security Principles. Experience overseeing incident response, security assurance and third party security management. Experience overseeing or coordinating penetration testing, vulnerability assessments and remediation activities, including interpretation of findings and management of corrective actions. Experience delivering security reporting and assurance to senior stakeholders. Strong project management capability, including management of multiple initiatives simultaneously. Excellent communication, interpersonal and written skills. Ability to work effectively across functions and influence stakeholders at all levels. Eligible to obtain and maintain Security Check (SC) Clearance. Qualifications and Experience - Desirable Current SC clearance (or higher). Experience administering personnel vetting applications through United Kingdom Security Vetting. Experience operating within defence, national security, critical infrastructure or similarly regulated environments. Understanding of protective security guidance from National Protective Security Authority and National Cyber Security Centre. Eligibility for Developed Vetting where required to support specific programmes. Bachelor's degree in Information Security, Computer Science, Engineering Management or related discipline. Professional certifications such as: ISC 2 CISSP ISACA CISM ISO27001 Lead Auditor / Implementer NIST Foundation or Practitioner CCSP Chartered Security Professional (CSyP) Note Due to the nature of work undertaken at SubSea Craft, the selected candidate must be capable of meeting the security requirements of the position, which would include as a minimum existing right to live and work in the UK, Baseline Personnel Security Standard (BPSS), with UK National security clearance required for certain roles. Values Our people are our greatest asset, we continually strive to provide an excellent working environment to enable our team to do their best work. We have an agile professional workforce: we are founded on the belief that our people are valued and our business is trusted, inclusive and commercially adept. What we expect from you Teamwork, mutual respect and collaboration Initiative and independent working Honesty and integrity Business and commercial awareness Agility, adaptability and continuous development Commitment to Inclusion We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.
Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
30/05/2026
Full time
Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
SITE COORDINATOR ES Global Freelance / Zero Hours Fixed Term Glasgow ES Global is a world leading specialist in temporary structures and event overlay, delivering large scale live environments for major sporting, cultural and public events across the UK and internationally. We are seeking a reliable and proactive Site Coordinator, ideally based in Glasgow, to support the day to day running of multiple event venues across the city this summer. This is a fixed term contract running from 5th July to 11th August 2026, with some flexibility based on venue schedules. This role does not offer ongoing or permanent opportunities. THE ROLE As Site Coordinator, you will provide on site coordination and logistical support across a temporary event venue, acting as a key interface between Project Management, Construction Teams, Supervisory Crew, subcontractors and Health & Safety. You will help ensure sites are organised, information is communicated clearly, activities are coordinated effectively and works progress in line with programme, safety requirements and client expectations. This is a hands on, fast paced site role suited to someone with strong organisational skills, site experience and the confidence to operate in busy, multi contractor environments. WHAT YOU'LL BE DOING Support daily site operations across build, live and dismantle phases Coordinate site access, inductions and sign in/sign out procedures Assist with planning and tracking daily activities and manpowerSupport delivery of Daily Activity Briefings (DABs) Act as a point of contact for site queries, logistics and coordination Monitor site housekeeping and general orderliness Assist with coordination of plant, materials and deliveries Communicate programme changes or constraints to relevant teams Support Health & Safety Manager with site documentation, controls and compliance Maintain site records including attendance, inductions and permits Escalate issues, risks or delays promptly to Site / Project Management KEY SITE & SAFETY RESPONSIBILITIES Ensure all personnel follow site rules, inductions and PPE requirements Help reinforce safe systems of work and site standards Monitor work areas for congestion, access issues or unsafe conditions Assist with exclusion zones and segregation of works Ensure emergency procedures and muster points are clearly communicated Support a positive, proactive safety culture on site Intervene and report if unsafe acts or conditions are identified WHAT YOU WILL BRING Previous experience in a site based coordination, site supervision or logistics role Experience working on construction, temporary works or event overlay sites (desirable) Good understanding of site operations and workflow Strong communication and organisational skills Ability to work calmly under pressure in fast moving environments Confident dealing with multiple teams and contractors Basic understanding of health & safety requirements on construction/event sites Reliable, punctual and professional at all times Ideally based locally within the Glasgow area WORK ENVIRONMENT Site based role across multiple high profile venues in Glasgow Indoor and outdoor working environments Busy sites with multiple contractors and time critical activities Early starts, extended shifts and weekend work may be required Contract dates: 5th July - 11th August 2026 (some flexibility) EXPECTED BEHAVIOURS All team members are expected to: Arrive on time and prepared for work Follow company policies and site rules Communicate clearly and respectfully Support teamwork and collaboration Raise issues or hazards immediately Maintain professionalism with clients and stakeholders Respect confidentiality and NDAs ZERO TOLERANCE ES Global operates a strict zero tolerance policy regarding: Unsafe behaviour Drug or alcohol use Misuse of tools, plant or equipment JOIN US THIS SUMMER If you are a locally based, organised and site experienced professional looking to play a key role in the delivery of major city wide events this summer, we would love to hear from you. Contract: 5th July - 11th August 2026
30/05/2026
Full time
SITE COORDINATOR ES Global Freelance / Zero Hours Fixed Term Glasgow ES Global is a world leading specialist in temporary structures and event overlay, delivering large scale live environments for major sporting, cultural and public events across the UK and internationally. We are seeking a reliable and proactive Site Coordinator, ideally based in Glasgow, to support the day to day running of multiple event venues across the city this summer. This is a fixed term contract running from 5th July to 11th August 2026, with some flexibility based on venue schedules. This role does not offer ongoing or permanent opportunities. THE ROLE As Site Coordinator, you will provide on site coordination and logistical support across a temporary event venue, acting as a key interface between Project Management, Construction Teams, Supervisory Crew, subcontractors and Health & Safety. You will help ensure sites are organised, information is communicated clearly, activities are coordinated effectively and works progress in line with programme, safety requirements and client expectations. This is a hands on, fast paced site role suited to someone with strong organisational skills, site experience and the confidence to operate in busy, multi contractor environments. WHAT YOU'LL BE DOING Support daily site operations across build, live and dismantle phases Coordinate site access, inductions and sign in/sign out procedures Assist with planning and tracking daily activities and manpowerSupport delivery of Daily Activity Briefings (DABs) Act as a point of contact for site queries, logistics and coordination Monitor site housekeeping and general orderliness Assist with coordination of plant, materials and deliveries Communicate programme changes or constraints to relevant teams Support Health & Safety Manager with site documentation, controls and compliance Maintain site records including attendance, inductions and permits Escalate issues, risks or delays promptly to Site / Project Management KEY SITE & SAFETY RESPONSIBILITIES Ensure all personnel follow site rules, inductions and PPE requirements Help reinforce safe systems of work and site standards Monitor work areas for congestion, access issues or unsafe conditions Assist with exclusion zones and segregation of works Ensure emergency procedures and muster points are clearly communicated Support a positive, proactive safety culture on site Intervene and report if unsafe acts or conditions are identified WHAT YOU WILL BRING Previous experience in a site based coordination, site supervision or logistics role Experience working on construction, temporary works or event overlay sites (desirable) Good understanding of site operations and workflow Strong communication and organisational skills Ability to work calmly under pressure in fast moving environments Confident dealing with multiple teams and contractors Basic understanding of health & safety requirements on construction/event sites Reliable, punctual and professional at all times Ideally based locally within the Glasgow area WORK ENVIRONMENT Site based role across multiple high profile venues in Glasgow Indoor and outdoor working environments Busy sites with multiple contractors and time critical activities Early starts, extended shifts and weekend work may be required Contract dates: 5th July - 11th August 2026 (some flexibility) EXPECTED BEHAVIOURS All team members are expected to: Arrive on time and prepared for work Follow company policies and site rules Communicate clearly and respectfully Support teamwork and collaboration Raise issues or hazards immediately Maintain professionalism with clients and stakeholders Respect confidentiality and NDAs ZERO TOLERANCE ES Global operates a strict zero tolerance policy regarding: Unsafe behaviour Drug or alcohol use Misuse of tools, plant or equipment JOIN US THIS SUMMER If you are a locally based, organised and site experienced professional looking to play a key role in the delivery of major city wide events this summer, we would love to hear from you. Contract: 5th July - 11th August 2026
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Senior Data Engineer on our Data Experience team, you will play an integral role in bringing vendor datasets into our data platform, governing our centralized data pipelines, consolidating data delivery infrastructure across disparate systems, and working alongside individual Traders, Quantitative Researchers, and Back Office personnel to best utilize the firm's data and platform tools. Technical requirements summary: Have extensive experience designing and building data pipelines Have experience working within modern batch and streaming data ecosystems An expert in SQL and Java or Python Extensive knowledge of data modeling techniques Able to own the delivery of data products, working with analysts and stakeholders to understand requirements and implement solutions Able to contribute to project management and project reporting Have experience driving nontrivial data migrations across platforms Able to establish, follow, and enforce data modeling standards across a large ecosystem. What you will do in this role: Model, build, and manage data products built atop DRW's Unified Data Platform. Work closely with Data Strategists to determine appropriate data sources and implement processes that onboard and manage new datasets for trading, research, and back office purposes. Design data governance processes that enable discovery, cost sharing, usage tracking, access controls, and quality control of datasets to address the needs of DRW trading teams and strategies. Continually monitor data ingestion pipelines and data quality to ensure stability, reliability, and quality of the data. Design monitoring and quality control software and processes. Own the technical aspects of vendor ingestion pipelines, coordinating with vendor relationship managers on upcoming changes, performing routine data operations without breaking internal users, and contributing to the team's on call rotation to respond to unanticipated changes. Rapidly respond to user requests, identifying platform gaps, and self service opportunities that make the user experience more efficient. What you will need in this role: 7+ years of experience working with modern data technologies and building data first products. Excellent written and verbal communication skills. Proven ability to work in a collaborative, agile, and fast paced environment, prioritizing multiple tasks and projects, and efficiently handle the demands of a trading environment. Proven ability to deliver rapid results within processes that span multiple stakeholders. Strong technical problem solving skills. Extensive familiarity with SQL and Java or Python, with a proven ability to develop and deliver maintainable data transformations for production data pipelines. Experience leveraging data modeling techniques and ability to articulate the trade offs of different approaches. Experience with one or more data processing technologies (e.g. Flink, Spark, Polars, Dask, etc.). Experience with multiple data storage technologies (e.g. S3, RDBMS, NoSQL, Delta/Iceberg, Cassandra, Clickhouse, Kafka, etc.) and knowledge of their associated trade offs. Experience with multiple data formats and serialization systems (e.g. Arrow, Parquet, Protobuf/gRPC, Avro, Thrift, JSON, etc.). Experience managing data pipeline orchestration systems (e.g. Kubernetes, Argo Workflows, Airflow, Prefect, Dagster, etc.), delving deeply into low level details. Proven experience in managing the operational aspects of large data pipelines such as backfilling datasets, rerunning batch jobs, monitoring event throughput, and handling dead letter queues. Prior experience triaging data quality control processes, correcting data gaps and inaccuracies. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at California residents, please review the California Privacy Notice for information about certain legal rights at
30/05/2026
Full time
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Senior Data Engineer on our Data Experience team, you will play an integral role in bringing vendor datasets into our data platform, governing our centralized data pipelines, consolidating data delivery infrastructure across disparate systems, and working alongside individual Traders, Quantitative Researchers, and Back Office personnel to best utilize the firm's data and platform tools. Technical requirements summary: Have extensive experience designing and building data pipelines Have experience working within modern batch and streaming data ecosystems An expert in SQL and Java or Python Extensive knowledge of data modeling techniques Able to own the delivery of data products, working with analysts and stakeholders to understand requirements and implement solutions Able to contribute to project management and project reporting Have experience driving nontrivial data migrations across platforms Able to establish, follow, and enforce data modeling standards across a large ecosystem. What you will do in this role: Model, build, and manage data products built atop DRW's Unified Data Platform. Work closely with Data Strategists to determine appropriate data sources and implement processes that onboard and manage new datasets for trading, research, and back office purposes. Design data governance processes that enable discovery, cost sharing, usage tracking, access controls, and quality control of datasets to address the needs of DRW trading teams and strategies. Continually monitor data ingestion pipelines and data quality to ensure stability, reliability, and quality of the data. Design monitoring and quality control software and processes. Own the technical aspects of vendor ingestion pipelines, coordinating with vendor relationship managers on upcoming changes, performing routine data operations without breaking internal users, and contributing to the team's on call rotation to respond to unanticipated changes. Rapidly respond to user requests, identifying platform gaps, and self service opportunities that make the user experience more efficient. What you will need in this role: 7+ years of experience working with modern data technologies and building data first products. Excellent written and verbal communication skills. Proven ability to work in a collaborative, agile, and fast paced environment, prioritizing multiple tasks and projects, and efficiently handle the demands of a trading environment. Proven ability to deliver rapid results within processes that span multiple stakeholders. Strong technical problem solving skills. Extensive familiarity with SQL and Java or Python, with a proven ability to develop and deliver maintainable data transformations for production data pipelines. Experience leveraging data modeling techniques and ability to articulate the trade offs of different approaches. Experience with one or more data processing technologies (e.g. Flink, Spark, Polars, Dask, etc.). Experience with multiple data storage technologies (e.g. S3, RDBMS, NoSQL, Delta/Iceberg, Cassandra, Clickhouse, Kafka, etc.) and knowledge of their associated trade offs. Experience with multiple data formats and serialization systems (e.g. Arrow, Parquet, Protobuf/gRPC, Avro, Thrift, JSON, etc.). Experience managing data pipeline orchestration systems (e.g. Kubernetes, Argo Workflows, Airflow, Prefect, Dagster, etc.), delving deeply into low level details. Proven experience in managing the operational aspects of large data pipelines such as backfilling datasets, rerunning batch jobs, monitoring event throughput, and handling dead letter queues. Prior experience triaging data quality control processes, correcting data gaps and inaccuracies. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at California residents, please review the California Privacy Notice for information about certain legal rights at
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retail? We're looking for a Shared Services Manager to support the management of our core business functions. Oversight includes Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance. This role ensures operational excellence, drives continuous improvement, and fosters a collaborative environment to support the organisation's strategic objectives. What you'll do: Report to the Head of Delivery and support the day-to-day delivery of action plans and business activities by maintaining high standards and helping to achieve service level agreements. Be responsible for leading our Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance teams. Support and assist the Shared Services Team Leaders, helping to promote teamwork across different locations. Maintain a strong focus on customer satisfaction and provide professional, friendly support to customers, while meeting standard business objectives. Assist in carrying out the Shared Services strategy in line with organisational goals, supporting your team and wider department as needed. Help to improve processes, policies and systems across shared services functions to make them more efficient and effective. Contribute to the organisation and delivery of training sessions and learning opportunities to help colleagues develop new skills. Ensure compliance with regulatory and company policies in your daily activities. Manage work assignments from different channels and help to allocate resources where required. Follow established quality assurance standards and processes, ensuring tasks are completed to a high standard. Work with colleagues and stakeholders across the business, building positive relationships and collaborating effectively. Assist with preparing straightforward performance reports and providing updates to management, using data and feedback to guide your work. Work alongside the Business Risk team to understand key controls and follow escalation procedures as necessary. Look out for opportunities to simplify tasks, improve customer experiences, and help your team work more efficiently. Support the achievement of service level agreements by maintaining high standards in your work and encouraging your team to do the same. Contribute to a diverse and inclusive working environment, supporting the growth and development of colleagues. REQUIREMENTS Experience in supporting operational teams, with at least 1 year in a team leader or supervisory role preferred. Ability to create a positive team environment that encourages the retention and development of customer service agents. Experience in coaching or mentoring colleagues to achieve key performance indicators using recognised coaching methods. Self-motivated team player with the ability to work well both independently and as part of a team in a busy environment. Demonstrate a positive attitude and lead by example in your approach to work. Good communication and interpersonal skills. Basic analytical and problem-solving skills. Strong commitment to customer service. Ability to provide guidance and support to team members. Ability to meet set targets and deadlines. Collaborative, with a strong sense of integrity and professionalism. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
30/05/2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retail? We're looking for a Shared Services Manager to support the management of our core business functions. Oversight includes Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance. This role ensures operational excellence, drives continuous improvement, and fosters a collaborative environment to support the organisation's strategic objectives. What you'll do: Report to the Head of Delivery and support the day-to-day delivery of action plans and business activities by maintaining high standards and helping to achieve service level agreements. Be responsible for leading our Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance teams. Support and assist the Shared Services Team Leaders, helping to promote teamwork across different locations. Maintain a strong focus on customer satisfaction and provide professional, friendly support to customers, while meeting standard business objectives. Assist in carrying out the Shared Services strategy in line with organisational goals, supporting your team and wider department as needed. Help to improve processes, policies and systems across shared services functions to make them more efficient and effective. Contribute to the organisation and delivery of training sessions and learning opportunities to help colleagues develop new skills. Ensure compliance with regulatory and company policies in your daily activities. Manage work assignments from different channels and help to allocate resources where required. Follow established quality assurance standards and processes, ensuring tasks are completed to a high standard. Work with colleagues and stakeholders across the business, building positive relationships and collaborating effectively. Assist with preparing straightforward performance reports and providing updates to management, using data and feedback to guide your work. Work alongside the Business Risk team to understand key controls and follow escalation procedures as necessary. Look out for opportunities to simplify tasks, improve customer experiences, and help your team work more efficiently. Support the achievement of service level agreements by maintaining high standards in your work and encouraging your team to do the same. Contribute to a diverse and inclusive working environment, supporting the growth and development of colleagues. REQUIREMENTS Experience in supporting operational teams, with at least 1 year in a team leader or supervisory role preferred. Ability to create a positive team environment that encourages the retention and development of customer service agents. Experience in coaching or mentoring colleagues to achieve key performance indicators using recognised coaching methods. Self-motivated team player with the ability to work well both independently and as part of a team in a busy environment. Demonstrate a positive attitude and lead by example in your approach to work. Good communication and interpersonal skills. Basic analytical and problem-solving skills. Strong commitment to customer service. Ability to provide guidance and support to team members. Ability to meet set targets and deadlines. Collaborative, with a strong sense of integrity and professionalism. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Junior Solutions Architect, Tax Transformation Office, London Location: London Other locations: Primary Location Only Date: Mar 12, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. EY's UK Financial Services Tax (UKFS) is expanding its Transformation Office to accelerate the adoption of AI and technology across all Tax sub-service lines (SSLs). This role will be pivotal in driving strategic initiatives, managing AI enablement, and supporting innovation across our Tax practice. As a Solution Architect, you will design and deliver cloud native and AI enabled solutions that modernise tax processes and scale innovation across the firm. You'll partner with business stakeholders, product managers, business analysts and programme managers to translate complex needs into robust solution leveraging GenAI and ML where it creates measurable value. Your key responsibilities Design and implement AI agents and multi agent systems; using agent orchestration frameworks such as LangGraph, Semantic Kernal (or similar); establish standards for agent lifecycle, observability, governance, and safety. Provide technical direction across solution design, coding standards, DevOps and CI/CD; contribute hands on development when needed. Architect patterns and guardrails for Power Apps/Automate/BI; integrate with Azure services, data sources and enterprise controls. Work directly with business stakeholders to shape requirements, roadmaps and success measures; proactively manage risks, trade offs and delivery plans. Produce high quality architecture artefacts (views, decisions, runbooks); curate reusable patterns and reference implementations across service lines. Collaborate with product managers, BAs, programme managers and engineering teams and citizen developers. Provide clear, timely updates to leadership on progress, risks, dependencies and opportunities. Skills and attributes for success What we look for Strong experience with Microsoft Azure, Kubernetes, and cloud native architecture. Proficiency in one of Python, .NET, or Java. Proficiency in one of the database systems Practical experience applying GenAI/LLM capabilities and machine learning. Experience building AI agents and multi agent systems; orchestration using LangGraph or similar frameworks. Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is beneficial. API design, messaging, event streaming; data pipelines, vector stores/embeddings; security (identity, secrets, role based access). CI/CD, infrastructure as code, automated testing, observability, and reliability engineering. Strong experience in business stakeholder management. Proven track record managing multiple concurrent projects and priorities. Comfortable working with product managers, BAs, programme managers and business stakeholders; excellent communication and documentation skills. Curiosity, pragmatism, and a bias for measurable impact. Ideally, you'll also have Experience working with EY Fabric and CT platforms. Knowledge of UK tax data/processes and common source systems. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
30/05/2026
Full time
Junior Solutions Architect, Tax Transformation Office, London Location: London Other locations: Primary Location Only Date: Mar 12, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. EY's UK Financial Services Tax (UKFS) is expanding its Transformation Office to accelerate the adoption of AI and technology across all Tax sub-service lines (SSLs). This role will be pivotal in driving strategic initiatives, managing AI enablement, and supporting innovation across our Tax practice. As a Solution Architect, you will design and deliver cloud native and AI enabled solutions that modernise tax processes and scale innovation across the firm. You'll partner with business stakeholders, product managers, business analysts and programme managers to translate complex needs into robust solution leveraging GenAI and ML where it creates measurable value. Your key responsibilities Design and implement AI agents and multi agent systems; using agent orchestration frameworks such as LangGraph, Semantic Kernal (or similar); establish standards for agent lifecycle, observability, governance, and safety. Provide technical direction across solution design, coding standards, DevOps and CI/CD; contribute hands on development when needed. Architect patterns and guardrails for Power Apps/Automate/BI; integrate with Azure services, data sources and enterprise controls. Work directly with business stakeholders to shape requirements, roadmaps and success measures; proactively manage risks, trade offs and delivery plans. Produce high quality architecture artefacts (views, decisions, runbooks); curate reusable patterns and reference implementations across service lines. Collaborate with product managers, BAs, programme managers and engineering teams and citizen developers. Provide clear, timely updates to leadership on progress, risks, dependencies and opportunities. Skills and attributes for success What we look for Strong experience with Microsoft Azure, Kubernetes, and cloud native architecture. Proficiency in one of Python, .NET, or Java. Proficiency in one of the database systems Practical experience applying GenAI/LLM capabilities and machine learning. Experience building AI agents and multi agent systems; orchestration using LangGraph or similar frameworks. Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is beneficial. API design, messaging, event streaming; data pipelines, vector stores/embeddings; security (identity, secrets, role based access). CI/CD, infrastructure as code, automated testing, observability, and reliability engineering. Strong experience in business stakeholder management. Proven track record managing multiple concurrent projects and priorities. Comfortable working with product managers, BAs, programme managers and business stakeholders; excellent communication and documentation skills. Curiosity, pragmatism, and a bias for measurable impact. Ideally, you'll also have Experience working with EY Fabric and CT platforms. Knowledge of UK tax data/processes and common source systems. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2644 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. Role Summary We are seeking a Principle DataOps Architect to own and embed a DataOps way of working across the enterprise data organisation. This is a greenfield role with a clear organisational mandate and significant scope to define how DataOps frameworks, tooling, and engineering standards are applied across our data platforms. The role is accountable for enabling the safe, reliable, and frequent delivery of production grade data capabilities, supporting real time management information, critical systems integration, advanced analytical and ML model refreshes, and accurate, timely data for customer facing AI solutions. Acting as a force multiplier for Data Engineering, AI/ML Engineering, and Analytics teams, the role combines deep technical leadership with senior level stakeholder engagement, shaping a culture of quality, automation, and operational excellence while translating governance, risk, and control requirements into engineering patterns that scale effectively and support delivery at the pace of the business. Responsibilities Role specific: Design, implement, and operationalise the DataOps target state through consistent frameworks, tooling, and standards aligned with enterprise architecture, governance, and assurance requirements. Build and maintain CI/CD pipelines for data and ML workloads, enabling controlled, automated promotion across development, staging, and production environments. Enforce separation of duties between engineering and production administration to support regulatory, risk, and operational assurance requirements. Define and implement test driven development practices for data pipelines, including unit, integration, and end to end testing. Embed data reliability patterns aligned to the Medallion Architecture (Bronze, Silver, Gold). Implement data quality enforcement, monitoring, and observability frameworks to improve platform trust and stability. Apply software engineering and SDLC best practices consistently across data and ML workloads. Provide hands on technical leadership and design advisory services to Data Engineering, AI/ML Engineering, and Analytics teams, ensuring solutions align with DataOps standards and patterns. Build and maintain reusable DataOps toolkits, templates, and reference architectures to accelerate adoption and consistency. Partner with Governance, Risk, and Control stakeholders to translate policy and regulatory requirements into pragmatic, repeatable engineering controls. Support production readiness, release governance, and post incident learning for data platforms, contributing to continuous improvement in scalability, resilience, and operational excellence. Champion DataOps, analytics, and engineering best practices across technical and business teams, promoting a culture of automation, quality, and disciplined delivery. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience: Essential Strong experience implementing DataOps or DevOps practices in complex data environments. Proven expertise designing and operating CI/CD pipelines for data and analytics workloads. Hands on experience with Databricks (AWS and/or Azure) in production environments. Strong proficiency in Python and SQL. Experience applying Infrastructure as Code (IaC) using tools such as Terraform. Deep understanding of data platform reliability, observability, and quality controls. Strong knowledge of software engineering best practices and SDLC. Ability to operate as both hands on engineer and strategic enabler. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Desirable Experience in financial services, with exposure to ETD and OTC derivative markets highly desirable. Hands on experience with: Orchestration Platforms such as Azure Data Factory and Apache Airflow, Databricks Asset Bundles, Power BI, Data Transformation Platforms such as dbt and Databricks Lakeflow. Experience with Azure DevOps (ADO), Bitbucket, and Git based workflows. Advanced use of VS Code and developer productivity tooling (e.g. GitHub CoPilot). Experience supporting ML pipelines and model lifecycle operations. Prior involvement in building or scaling enterprise data platforms. Databricks Certified Data Engineer Professional. DAMA Certified Data Management Professional (CDMP). Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
30/05/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2644 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. Role Summary We are seeking a Principle DataOps Architect to own and embed a DataOps way of working across the enterprise data organisation. This is a greenfield role with a clear organisational mandate and significant scope to define how DataOps frameworks, tooling, and engineering standards are applied across our data platforms. The role is accountable for enabling the safe, reliable, and frequent delivery of production grade data capabilities, supporting real time management information, critical systems integration, advanced analytical and ML model refreshes, and accurate, timely data for customer facing AI solutions. Acting as a force multiplier for Data Engineering, AI/ML Engineering, and Analytics teams, the role combines deep technical leadership with senior level stakeholder engagement, shaping a culture of quality, automation, and operational excellence while translating governance, risk, and control requirements into engineering patterns that scale effectively and support delivery at the pace of the business. Responsibilities Role specific: Design, implement, and operationalise the DataOps target state through consistent frameworks, tooling, and standards aligned with enterprise architecture, governance, and assurance requirements. Build and maintain CI/CD pipelines for data and ML workloads, enabling controlled, automated promotion across development, staging, and production environments. Enforce separation of duties between engineering and production administration to support regulatory, risk, and operational assurance requirements. Define and implement test driven development practices for data pipelines, including unit, integration, and end to end testing. Embed data reliability patterns aligned to the Medallion Architecture (Bronze, Silver, Gold). Implement data quality enforcement, monitoring, and observability frameworks to improve platform trust and stability. Apply software engineering and SDLC best practices consistently across data and ML workloads. Provide hands on technical leadership and design advisory services to Data Engineering, AI/ML Engineering, and Analytics teams, ensuring solutions align with DataOps standards and patterns. Build and maintain reusable DataOps toolkits, templates, and reference architectures to accelerate adoption and consistency. Partner with Governance, Risk, and Control stakeholders to translate policy and regulatory requirements into pragmatic, repeatable engineering controls. Support production readiness, release governance, and post incident learning for data platforms, contributing to continuous improvement in scalability, resilience, and operational excellence. Champion DataOps, analytics, and engineering best practices across technical and business teams, promoting a culture of automation, quality, and disciplined delivery. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience: Essential Strong experience implementing DataOps or DevOps practices in complex data environments. Proven expertise designing and operating CI/CD pipelines for data and analytics workloads. Hands on experience with Databricks (AWS and/or Azure) in production environments. Strong proficiency in Python and SQL. Experience applying Infrastructure as Code (IaC) using tools such as Terraform. Deep understanding of data platform reliability, observability, and quality controls. Strong knowledge of software engineering best practices and SDLC. Ability to operate as both hands on engineer and strategic enabler. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Desirable Experience in financial services, with exposure to ETD and OTC derivative markets highly desirable. Hands on experience with: Orchestration Platforms such as Azure Data Factory and Apache Airflow, Databricks Asset Bundles, Power BI, Data Transformation Platforms such as dbt and Databricks Lakeflow. Experience with Azure DevOps (ADO), Bitbucket, and Git based workflows. Advanced use of VS Code and developer productivity tooling (e.g. GitHub CoPilot). Experience supporting ML pipelines and model lifecycle operations. Prior involvement in building or scaling enterprise data platforms. Databricks Certified Data Engineer Professional. DAMA Certified Data Management Professional (CDMP). Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Title: Software Engineer (React & Node.JS) Location: Manchester, 3 days on site, 2 days from home. Salary: £50,000-£60,000 interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Role Purpose The role is to design, build and support highly scalable, highly available, performant distributed applications to support our web, mobile and business platforms. We are looking for a Full Stack Developer and Front End Developer who is excited at building cloud based applications to deploy small change often. You will have a proven skillset that spans OO, DDD and have a passion for quality and testing. Responsibilities As part of the engineering team provide direct support for ensuring solutions for the squads are architected in line with the strategic alignment of the technology area. Ensure the smooth transition of technical solutions and knowledge to the wider team at all levels of technical capability. Support the discovery, architecture and design of new and more complex solutions and patterns for their delivery stream. Work with the Principal Engineer to establish new patterns and architectural designs, or support significant change to an existing solutions Support architecture decisions and solution design processes to an aligned strategy outlined across all of technology disciplines where solutions integrate. Directly contribute towards enabling culture of technical development and innovation within the team, through fit for purpose solution design and R&D activities. Enable the development of the technical skills within the squad and team through knowledge transfer of emerging technologies and modern ways of working, whilst ensuring that high standards remain at the forefront Ensure that architectural solutions are aligned to the controls outlined by the control standards applicable to the solutions developed within team Support the definition of change specific NFR considerations as part of any solution design or architectural decision. Ensure there is a clear alignment to assigned solutions within the change/priority pipeline. Ensure that these priorities are managed and any risks relating to the defined work are raised appropriately. Support the full development cycle of solution designs to all disciplines, including testing Proactively seek to identify efficiencies around process, solutions and technology Provide direct support for the Engineering Manager and Principal Engineer by taking ownership for and management of delegated subsets of the technical domain Ensure risk considerations are applied to any solution design/architectural decision, highlighting considerations and options as part of any documented solution Ensure full stack security considerations are included in all architectural decisions and subsequent solutions Perform the role of a 'code guardian', primarily ensuring that the quality of code delivered through the team is of the expected high standard, as well as supporting the development of individuals in the team to consistently meet these standards. Experience Proven experience and background working within a development environment for the technology area Previous experience delivering change to business critical, highly available customer facing platforms A broad technical background, with proven experience supporting diverse technical integrations Experience supporting the delivery of change across the full project lifecycle from initiation to live support Experience delivering successful change through different methodologies including agile and waterfall Experience delivering CI/CD change into cloud-based environments. Proven experience working autonomously and owning assigned project deliverables Technical Skills TypeScript and JavaScript development including Domain Driven Design, Test Driven Development and tech training presentation skills. React - Client side SPA frameworks, specifically in the React ecosystem for web and mobile native (React DOM, React Native). Primary focus on React, but experience with other modern JavaScript/TypeScript frameworks. Java / JVM Eco System - Spring Boot, Spring Cloud AWS, Spring Data, Spring Cloud Streams. Kafka, Mongo, Elastic Search and Redis HTML Server side SSG and SSR (Next.js, etc) SEO and SEF Architecture and Design Skills Distributed Systems and architectural experience of microservices, event driven architectures and serverless. AWS Cloud including step functions, lambda and general AWS architecture Expertise in DevOps and containers environments including Kubernetes. Benefits Group Personal Pension Plan- 8% employer contribution and 4% employee contribution Life AssuranceandGroup Income Protection Private Medical Insurance- Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discountson our investment products Personal & Well-being Fund- Supporting your physical and mental wellness Retail Discounts- Savings at a wide range of high street and online retailers Voluntary Flexible Benefits- Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UKEqualityAct2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
30/05/2026
Full time
Title: Software Engineer (React & Node.JS) Location: Manchester, 3 days on site, 2 days from home. Salary: £50,000-£60,000 interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Role Purpose The role is to design, build and support highly scalable, highly available, performant distributed applications to support our web, mobile and business platforms. We are looking for a Full Stack Developer and Front End Developer who is excited at building cloud based applications to deploy small change often. You will have a proven skillset that spans OO, DDD and have a passion for quality and testing. Responsibilities As part of the engineering team provide direct support for ensuring solutions for the squads are architected in line with the strategic alignment of the technology area. Ensure the smooth transition of technical solutions and knowledge to the wider team at all levels of technical capability. Support the discovery, architecture and design of new and more complex solutions and patterns for their delivery stream. Work with the Principal Engineer to establish new patterns and architectural designs, or support significant change to an existing solutions Support architecture decisions and solution design processes to an aligned strategy outlined across all of technology disciplines where solutions integrate. Directly contribute towards enabling culture of technical development and innovation within the team, through fit for purpose solution design and R&D activities. Enable the development of the technical skills within the squad and team through knowledge transfer of emerging technologies and modern ways of working, whilst ensuring that high standards remain at the forefront Ensure that architectural solutions are aligned to the controls outlined by the control standards applicable to the solutions developed within team Support the definition of change specific NFR considerations as part of any solution design or architectural decision. Ensure there is a clear alignment to assigned solutions within the change/priority pipeline. Ensure that these priorities are managed and any risks relating to the defined work are raised appropriately. Support the full development cycle of solution designs to all disciplines, including testing Proactively seek to identify efficiencies around process, solutions and technology Provide direct support for the Engineering Manager and Principal Engineer by taking ownership for and management of delegated subsets of the technical domain Ensure risk considerations are applied to any solution design/architectural decision, highlighting considerations and options as part of any documented solution Ensure full stack security considerations are included in all architectural decisions and subsequent solutions Perform the role of a 'code guardian', primarily ensuring that the quality of code delivered through the team is of the expected high standard, as well as supporting the development of individuals in the team to consistently meet these standards. Experience Proven experience and background working within a development environment for the technology area Previous experience delivering change to business critical, highly available customer facing platforms A broad technical background, with proven experience supporting diverse technical integrations Experience supporting the delivery of change across the full project lifecycle from initiation to live support Experience delivering successful change through different methodologies including agile and waterfall Experience delivering CI/CD change into cloud-based environments. Proven experience working autonomously and owning assigned project deliverables Technical Skills TypeScript and JavaScript development including Domain Driven Design, Test Driven Development and tech training presentation skills. React - Client side SPA frameworks, specifically in the React ecosystem for web and mobile native (React DOM, React Native). Primary focus on React, but experience with other modern JavaScript/TypeScript frameworks. Java / JVM Eco System - Spring Boot, Spring Cloud AWS, Spring Data, Spring Cloud Streams. Kafka, Mongo, Elastic Search and Redis HTML Server side SSG and SSR (Next.js, etc) SEO and SEF Architecture and Design Skills Distributed Systems and architectural experience of microservices, event driven architectures and serverless. AWS Cloud including step functions, lambda and general AWS architecture Expertise in DevOps and containers environments including Kubernetes. Benefits Group Personal Pension Plan- 8% employer contribution and 4% employee contribution Life AssuranceandGroup Income Protection Private Medical Insurance- Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discountson our investment products Personal & Well-being Fund- Supporting your physical and mental wellness Retail Discounts- Savings at a wide range of high street and online retailers Voluntary Flexible Benefits- Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UKEqualityAct2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
Job Title Technical Services Manager - Building Performance Analyst Job Description Summary Job Description Cushman & Wakefield's Building Optimisation Service helps clients improve how their buildings perform in real operation - reducing energy and carbon, improving occupant outcomes, and protecting asset value. The Building Physics Performance Analyst will play a key role in delivering this service by combining building physics expertise, cloud based performance analytics, and project delivery capability. The role focuses on analysing operational data from digital platforms (e.g. Demand Logic or similar), identifying performance improvement actions, and project managing those actions through to implementation and verification. This is a technically focused, client impact role operating at the intersection of building physics, digital data, and real estate performance. The successful candidate will prepare monitor and execute the agreed deliverables on time and within the agreed parameters and support the business, review & manage performance impacts and deliver on business development nationally. This role is in alignment with the PDS/Sustainability/AS playbook roles & responsibilities protocol. These services will be delivered to a multi-site, multi-client basis supporting energy performance management services as well as the agreed service, scope, and strategy within the C&W and client teams nationally. Key Responsibilities Use a cloud based building performance platform to analyse energy, HVAC, and operational data from commercial buildings. Apply building physics principles to diagnose performance issues such as: Excessive energy consumption Poor thermal comfort or overheating Ventilation and air quality issues Inefficient plant operation or control strategies Support measurement and verification by establishing baselines, normalising performance (e.g., weather/occupancy), and tracking improvement over time Support delivery of Building Optimisation assessments, ongoing monitoring services, and post occupancy evaluations across C&W client portfolios. Translate data insights into clear, prioritised optimisation actions, from low cost operational changes to longer term improvement measures. Track building performance over time to verify the impact of implemented actions. Contribute to standard methods, templates, and repeatable analytical workflows so insights are consistent across sites. Own the delivery of identified optimisation actions from analysis through to completion. Coordinate with client teams, facilities managers, engineers, controls contractors, and internal C&W stakeholders to implement agreed actions. Develop simple action plans, track progress, manage risks, and ensure actions are completed in line with agreed scope and timescales. Verify and report on outcomes, ensuring performance improvements are evidenced through operational data. Produce clear, concise, and commercially relevant reports translating technical findings into practical recommendations. Support client presentations, workshops, and meetings, explaining building performance issues in an accessible way. Contribute to wider sustainability, ESG, and net zero advisory outputs where operational performance insight is required. Collaborate with sustainability, engineering, project management, and asset advisory teams across C&W. Feed lessons learned from operational buildings back into design, refurbishment, and asset strategy advice. Contribute to internal technical development, best practice guidance, and thought leadership. Skills and Competencies Strong understanding of building physics (thermal comfort, heat transfer, ventilation, fabric performance). Experience working with cloud based building performance analytics platforms (e.g. Demand Logic, or similar BMS/energy analytics tools). Working knowledge of HVAC systems, controls strategies, and real world building operation. Familiarity with dynamic thermal modelling tools (e.g. IES VE, TAS, EnergyPlus) or equivalent analytical methods. Understanding of relevant guidance and standards (e.g. CIBSE TM, ASHRAE, NABERS where applicable). Strong analytical capability with attention to detail and a problem solving mindset. Ability to quantify energy, carbon, comfort and cost impacts to support commercial decision making. Strong organisational skills with the ability to manage multiple actions across different buildings. Experience coordinating technical actions through to implementation with multiple stakeholders. Comfortable working in live operational environments and managing real world constraints. Excellent Time Management Skills. Ability to clearly explain technical issues and recommendations to non technical audiences. Strong written and verbal communication skills. Confident working in multidisciplinary and client facing environments. Qualifications and Experience Degree (or equivalent) in Building Physics, Mechanical Engineering, Building Services, or a related discipline. Experience (typically 2-5 years) in building performance analysis, sustainability consulting, building services engineering, or a related field. Experience working with in use buildings, operational performance data. Experience working with building data analytic platforms. Experience with post occupancy evaluation, building tuning, or ongoing performance monitoring services. Exposure to net zero carbon strategies, retrofit planning, or ESG advisory. Progress towards professional accreditation (e.g. CIBSE, IES, or equivalent). What Success Looks Like at C&W Consistent identification of data driven optimisation opportunities with clear business cases. Successful delivery and closure of optimisation actions, with evidence of performance improvement. Positive client feedback and repeat engagement with the Building Optimisation Service. Strong contribution to the credibility and growth of C&W's operational performance offering.
30/05/2026
Full time
Job Title Technical Services Manager - Building Performance Analyst Job Description Summary Job Description Cushman & Wakefield's Building Optimisation Service helps clients improve how their buildings perform in real operation - reducing energy and carbon, improving occupant outcomes, and protecting asset value. The Building Physics Performance Analyst will play a key role in delivering this service by combining building physics expertise, cloud based performance analytics, and project delivery capability. The role focuses on analysing operational data from digital platforms (e.g. Demand Logic or similar), identifying performance improvement actions, and project managing those actions through to implementation and verification. This is a technically focused, client impact role operating at the intersection of building physics, digital data, and real estate performance. The successful candidate will prepare monitor and execute the agreed deliverables on time and within the agreed parameters and support the business, review & manage performance impacts and deliver on business development nationally. This role is in alignment with the PDS/Sustainability/AS playbook roles & responsibilities protocol. These services will be delivered to a multi-site, multi-client basis supporting energy performance management services as well as the agreed service, scope, and strategy within the C&W and client teams nationally. Key Responsibilities Use a cloud based building performance platform to analyse energy, HVAC, and operational data from commercial buildings. Apply building physics principles to diagnose performance issues such as: Excessive energy consumption Poor thermal comfort or overheating Ventilation and air quality issues Inefficient plant operation or control strategies Support measurement and verification by establishing baselines, normalising performance (e.g., weather/occupancy), and tracking improvement over time Support delivery of Building Optimisation assessments, ongoing monitoring services, and post occupancy evaluations across C&W client portfolios. Translate data insights into clear, prioritised optimisation actions, from low cost operational changes to longer term improvement measures. Track building performance over time to verify the impact of implemented actions. Contribute to standard methods, templates, and repeatable analytical workflows so insights are consistent across sites. Own the delivery of identified optimisation actions from analysis through to completion. Coordinate with client teams, facilities managers, engineers, controls contractors, and internal C&W stakeholders to implement agreed actions. Develop simple action plans, track progress, manage risks, and ensure actions are completed in line with agreed scope and timescales. Verify and report on outcomes, ensuring performance improvements are evidenced through operational data. Produce clear, concise, and commercially relevant reports translating technical findings into practical recommendations. Support client presentations, workshops, and meetings, explaining building performance issues in an accessible way. Contribute to wider sustainability, ESG, and net zero advisory outputs where operational performance insight is required. Collaborate with sustainability, engineering, project management, and asset advisory teams across C&W. Feed lessons learned from operational buildings back into design, refurbishment, and asset strategy advice. Contribute to internal technical development, best practice guidance, and thought leadership. Skills and Competencies Strong understanding of building physics (thermal comfort, heat transfer, ventilation, fabric performance). Experience working with cloud based building performance analytics platforms (e.g. Demand Logic, or similar BMS/energy analytics tools). Working knowledge of HVAC systems, controls strategies, and real world building operation. Familiarity with dynamic thermal modelling tools (e.g. IES VE, TAS, EnergyPlus) or equivalent analytical methods. Understanding of relevant guidance and standards (e.g. CIBSE TM, ASHRAE, NABERS where applicable). Strong analytical capability with attention to detail and a problem solving mindset. Ability to quantify energy, carbon, comfort and cost impacts to support commercial decision making. Strong organisational skills with the ability to manage multiple actions across different buildings. Experience coordinating technical actions through to implementation with multiple stakeholders. Comfortable working in live operational environments and managing real world constraints. Excellent Time Management Skills. Ability to clearly explain technical issues and recommendations to non technical audiences. Strong written and verbal communication skills. Confident working in multidisciplinary and client facing environments. Qualifications and Experience Degree (or equivalent) in Building Physics, Mechanical Engineering, Building Services, or a related discipline. Experience (typically 2-5 years) in building performance analysis, sustainability consulting, building services engineering, or a related field. Experience working with in use buildings, operational performance data. Experience working with building data analytic platforms. Experience with post occupancy evaluation, building tuning, or ongoing performance monitoring services. Exposure to net zero carbon strategies, retrofit planning, or ESG advisory. Progress towards professional accreditation (e.g. CIBSE, IES, or equivalent). What Success Looks Like at C&W Consistent identification of data driven optimisation opportunities with clear business cases. Successful delivery and closure of optimisation actions, with evidence of performance improvement. Positive client feedback and repeat engagement with the Building Optimisation Service. Strong contribution to the credibility and growth of C&W's operational performance offering.
Automation & Finance Systems Manager - Tax page is loaded Automation & Finance Systems Manager - Taxlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011301 AVEVA is creating software trusted by over 90% of leading industrial companies. Job title: Automation & Finance Systems Manager - Tax Location: London/Cambridge - Hybrid Reports to: International Tax Director The Job The Tax Automation & Systems Manager will play a key role in enhancing the efficiency, accuracy, and scalability of the tax function through process automation, technology enablement, and data management. This role does not require a tax background, but does require strong IT technical skills, an understanding of financial systems, and the ability to translate business needs into technical solutions.The ideal candidate will partner closely with the tax, finance and IT teams to identify automation opportunities, streamline workflows, improve data quality, and support systems used for compliance, reporting, and analytics. Responsibilities 1. Process Automation & Improvement Serve as project manager role for key tax departmental technology initiatives. Identify automation opportunities within the tax function (e.g., data extraction, reconciliations, report generation, workflow management). Design, build, test, and maintain automated solutions using tools such as Power Automate, Power Query, Alteryx, UIPath, Python, or similar platforms. Map and document current vs. future-state processes, including controls and data flows. Drive continuous improvement and standardization across tax processes. 2. Systems & Data Management Perform risk assessments for new tax processes or system changes. Support the configuration, maintenance, and optimisation of tax-relevant systems (e.g., ERP modules, tax determination engines (e.g. Onesource), consolidation systems, tax reporting tools, document management platforms). Develop and maintain data pipelines to ensure clean, structured, and reliable data for tax calculations and reporting. Collaborate with IT and Finance Systems teams to coordinate system updates, integrations, enhancements and controls. Troubleshoot data issues and conduct root cause analysis. 3. Reporting & Analytics Provide proactive tax intelligence through the building of dashboards, visualisations, and automated reports for the tax team (e.g., Power BI, Tableau). Support data preparation for compliance, audit, provision, and management reporting processes. Ensure accuracy, consistency, and completeness of tax related data flowing from financial systems. 4. Stakeholder Collaboration Work closely with Tax, Finance, Accounting, and IT teams to understand requirements and deliver technology solutions. Translate complex business needs into clear technical specifications. Provide training and support to tax team members on new tools, processes, controls and documentation standards. 5. Governance & Controls Lead tax data governance, ensuring data integrity, validation rules and audit trails across tax sensitive accounts. Design, document, and test controls over tax data, calculations, and reporting. Ensure that automated solutions follow internal controls, security guidelines, and audit requirements. Maintain documentation of systems, workflows, and automation logic. Support the tax function during system related audits or reviews. Skills & Qualifications Required Experience with financial systems such as SAP, Oracle, Workday, or equivalent ERP/reporting tools. Strong process automation skills using platforms such as Power Query, Power Automate, Alteryx, UIPath, Python, or similar. Solid understanding of data structures, data quality, and system integrations. Proficiency in Power BI or another reporting/visualisation tool. Ability to analyse business processes and implement scalable, efficient solutions. Strong communication skills, especially when working with non technical stakeholders. Excellent problem-solving abilities and attention to detail. Preferred (Nice to Have) Experience working with tax or finance functions. Exposure to tax-specific applications (e.g., ONESOURCE, Vertex, Longview, Avalara). Familiarity with SQL or other database tools. Knowledge of financial controls and audit processes. UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
30/05/2026
Full time
Automation & Finance Systems Manager - Tax page is loaded Automation & Finance Systems Manager - Taxlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011301 AVEVA is creating software trusted by over 90% of leading industrial companies. Job title: Automation & Finance Systems Manager - Tax Location: London/Cambridge - Hybrid Reports to: International Tax Director The Job The Tax Automation & Systems Manager will play a key role in enhancing the efficiency, accuracy, and scalability of the tax function through process automation, technology enablement, and data management. This role does not require a tax background, but does require strong IT technical skills, an understanding of financial systems, and the ability to translate business needs into technical solutions.The ideal candidate will partner closely with the tax, finance and IT teams to identify automation opportunities, streamline workflows, improve data quality, and support systems used for compliance, reporting, and analytics. Responsibilities 1. Process Automation & Improvement Serve as project manager role for key tax departmental technology initiatives. Identify automation opportunities within the tax function (e.g., data extraction, reconciliations, report generation, workflow management). Design, build, test, and maintain automated solutions using tools such as Power Automate, Power Query, Alteryx, UIPath, Python, or similar platforms. Map and document current vs. future-state processes, including controls and data flows. Drive continuous improvement and standardization across tax processes. 2. Systems & Data Management Perform risk assessments for new tax processes or system changes. Support the configuration, maintenance, and optimisation of tax-relevant systems (e.g., ERP modules, tax determination engines (e.g. Onesource), consolidation systems, tax reporting tools, document management platforms). Develop and maintain data pipelines to ensure clean, structured, and reliable data for tax calculations and reporting. Collaborate with IT and Finance Systems teams to coordinate system updates, integrations, enhancements and controls. Troubleshoot data issues and conduct root cause analysis. 3. Reporting & Analytics Provide proactive tax intelligence through the building of dashboards, visualisations, and automated reports for the tax team (e.g., Power BI, Tableau). Support data preparation for compliance, audit, provision, and management reporting processes. Ensure accuracy, consistency, and completeness of tax related data flowing from financial systems. 4. Stakeholder Collaboration Work closely with Tax, Finance, Accounting, and IT teams to understand requirements and deliver technology solutions. Translate complex business needs into clear technical specifications. Provide training and support to tax team members on new tools, processes, controls and documentation standards. 5. Governance & Controls Lead tax data governance, ensuring data integrity, validation rules and audit trails across tax sensitive accounts. Design, document, and test controls over tax data, calculations, and reporting. Ensure that automated solutions follow internal controls, security guidelines, and audit requirements. Maintain documentation of systems, workflows, and automation logic. Support the tax function during system related audits or reviews. Skills & Qualifications Required Experience with financial systems such as SAP, Oracle, Workday, or equivalent ERP/reporting tools. Strong process automation skills using platforms such as Power Query, Power Automate, Alteryx, UIPath, Python, or similar. Solid understanding of data structures, data quality, and system integrations. Proficiency in Power BI or another reporting/visualisation tool. Ability to analyse business processes and implement scalable, efficient solutions. Strong communication skills, especially when working with non technical stakeholders. Excellent problem-solving abilities and attention to detail. Preferred (Nice to Have) Experience working with tax or finance functions. Exposure to tax-specific applications (e.g., ONESOURCE, Vertex, Longview, Avalara). Familiarity with SQL or other database tools. Knowledge of financial controls and audit processes. UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. We are proud to be a one of Glassdoor's top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK. About thebusinessunit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of role Are you ready to shape the future of our cloud and infrastructure services? Join us as a Cloud Platform Specialist and become a driving force behind our Microsoft Cloud-first strategy, while ensuring seamless integration with our third party cloud platforms supporting a dynamic organisation. Reporting to the Compute & Storage Manager, you'll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You'll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal customers. This role is a key contributor to our broader business objectives enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high performing, customer focused IT function that supports innovation and growth across the organisation. We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best. Key Responsibilities Contribute to the development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server. Contribute to and support project delivery, including cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives and operational requirements. Provide operational 4th line support for both cloud and on premise infrastructure, ensuring environments are current, secure, and optimized. Act as a technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement. Support identity management and access control (Active Directory, Entra ID, RBAC), ensuring robust authentication and authorization across all platforms. Monitor, analyze, and optimize cost, performance and capacity of compute and storage services, proactively identifying and addressing issues. Participate in and contribute to strategic projects, such as cloud migrations, automation initiatives, and service enhancements. Maintain and update technical documentation, including infrastructure diagrams, solution designs, procedures, and knowledge articles. Collaborate with cross functional teams (infrastructure, applications, security, service delivery) to align operational activities with business goals. Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing necessary controls. Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational excellence. Key Performance Indicators Stakeholder satisfaction with project outcomes Quality of root cause analysis and problem resolution Timely delivery of project milestones and technical change initiatives Quality and accuracy of technical documentation produced Continual service improvements Infrastructure availability and mean time between failures Service continuity test success Candidate Specification Proven experience providing advanced technical support and problem resolution for complex compute and storage environments, including Azure, AD, Entra and on premises Windows Server. Strong technical leadership with the ability to collaborate across teams, drive alignment, and support service excellence in distributed environments. Strategic contributor with a track record of influencing operational planning, transformation initiatives, and continuous service improvement. Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all levels of the organization. Demonstrated capability in risk identification, escalation management, and effective decision making under pressure. Commitment to operational maturity and service evolution through data driven insights, innovation, and process optimization. Professional certification in Azure Experience operating within complex, matrixed organisations and managing global teams. Experience with Microsoft cloud cost optimisation Cloud performance engineering (capacity planning, performance tuning) Knowledge of containerisation platforms (e.g. Kubernetes) We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Benefits Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities and social outcomes . click apply for full job details
30/05/2026
Full time
We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. We are proud to be a one of Glassdoor's top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK. About thebusinessunit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of role Are you ready to shape the future of our cloud and infrastructure services? Join us as a Cloud Platform Specialist and become a driving force behind our Microsoft Cloud-first strategy, while ensuring seamless integration with our third party cloud platforms supporting a dynamic organisation. Reporting to the Compute & Storage Manager, you'll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You'll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal customers. This role is a key contributor to our broader business objectives enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high performing, customer focused IT function that supports innovation and growth across the organisation. We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best. Key Responsibilities Contribute to the development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server. Contribute to and support project delivery, including cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives and operational requirements. Provide operational 4th line support for both cloud and on premise infrastructure, ensuring environments are current, secure, and optimized. Act as a technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement. Support identity management and access control (Active Directory, Entra ID, RBAC), ensuring robust authentication and authorization across all platforms. Monitor, analyze, and optimize cost, performance and capacity of compute and storage services, proactively identifying and addressing issues. Participate in and contribute to strategic projects, such as cloud migrations, automation initiatives, and service enhancements. Maintain and update technical documentation, including infrastructure diagrams, solution designs, procedures, and knowledge articles. Collaborate with cross functional teams (infrastructure, applications, security, service delivery) to align operational activities with business goals. Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing necessary controls. Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational excellence. Key Performance Indicators Stakeholder satisfaction with project outcomes Quality of root cause analysis and problem resolution Timely delivery of project milestones and technical change initiatives Quality and accuracy of technical documentation produced Continual service improvements Infrastructure availability and mean time between failures Service continuity test success Candidate Specification Proven experience providing advanced technical support and problem resolution for complex compute and storage environments, including Azure, AD, Entra and on premises Windows Server. Strong technical leadership with the ability to collaborate across teams, drive alignment, and support service excellence in distributed environments. Strategic contributor with a track record of influencing operational planning, transformation initiatives, and continuous service improvement. Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all levels of the organization. Demonstrated capability in risk identification, escalation management, and effective decision making under pressure. Commitment to operational maturity and service evolution through data driven insights, innovation, and process optimization. Professional certification in Azure Experience operating within complex, matrixed organisations and managing global teams. Experience with Microsoft cloud cost optimisation Cloud performance engineering (capacity planning, performance tuning) Knowledge of containerisation platforms (e.g. Kubernetes) We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Benefits Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities and social outcomes . click apply for full job details
The Pipeline Group (TPG) provides our clients with end-to-end Pipeline Generation services that help B2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model. We combine superstar SDR talent, purpose-built proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services, integrations and more to offer all-in-one Pipeline Generation to our clients. TPG has been named in the Inc. 5000 Top Fastest-Growing Privately Held Companies in the US for five consecutive years and we're growing faster every single year. Our clients work with us because we've cracked the formula for creating world-class SDRs and putting up industry leading pipeline generation numbers. No guesswork. Just results. OUR CULTURE At TPG, performance and accountability are our culture. We thrive on results-driven by excellence, collaboration, and integrity. Our people-first mindset supports not only clients but our teammates. Your wins are our collective wins. Your growth is our mission. Our vision is to be the world's most effective virtual sales workforce-a place where high-performing remote SDRs, program managers, and operational leaders come together to generate extraordinary ROI. ABOUT OUR ROLE The Director of IT will lead the strategy, architecture, security posture, and operational management of The Pipeline Group's global IT infrastructure. This role will oversee enterprise systems, security, device management, vendor relationships, and compliance initiatives. The Director of IT will be responsible for implementing and maintaining secure, scalable systems that support TPG's remote-first workforce. The ideal candidate combines technical leadership, cybersecurity expertise, compliance knowledge, and vendor management experience. Key Responsibilities IT Infrastructure & Operations Own and manage the company's global IT infrastructure supporting a distributed workforce. Oversee provisioning, management, and lifecycle of company hardware including laptops and endpoint devices. Implement and maintain endpoint security, monitoring, and device management solutions. Ensure secure, reliable access to corporate systems and applications across the organization. Security & Compliance Lead security initiatives and ensure adherence to industry security standards and best practices. Work with external compliance and audit vendors to document processes, implement controls, and pass audits. Establish and maintain internal security policies, procedures, and controls. Monitor systems for vulnerabilities and implement remediation plans. Security Technology Deployment Lead the implementation and management of key enterprise security platforms including: AuthID - Biometric identity verification for secure authentication VMware Carbon Black - Endpoint detection and response (EDR) Responsibilities include: Deployment and configuration across the organization Policy management and enforcement Monitoring and incident response Integration with existing systems Manage relationships with technology vendors for hardware, software, security platforms, and IT services. Evaluate and select new technology partners as needed. Negotiate contracts, pricing, and service agreements. Ensure vendors meet security and compliance standards. Develop a long-term IT strategy aligned with TPG's growth and global workforce model. Evaluate new technologies that improve security, productivity, and operational efficiency. Standardize IT processes, tools, and support systems across the organization. Identity & Access Management Implement strong authentication and access controls across all systems. Manage role-based access controls and least-privilege access models. Ensure proper onboarding and offboarding procedures for system access. Establish and maintain an incident response framework. Investigate and respond to security incidents. Conduct risk assessments and implement mitigation strategies. Required Qualifications 8+ years of experience in IT leadership roles Experience managing IT infrastructure for distributed or remote-first organizations Hands on experience implementing endpoint security, IAM, and enterprise security platforms Strong experience managing IT vendors and security providers Knowledge of endpoint detection and response (EDR), zero trust architecture, and identity security Experience managing device fleets and endpoint management systems Strong understanding of cybersecurity frameworks and best practices Preferred Experience Experience working with compliance auditors or managed security providers Experience in SaaS, technology, or data-driven companies Experience supporting remote global teams Key Success Metrics Secure and scalable IT infrastructure supporting global operations Reduced security risk and improved compliance posture High employee satisfaction with IT systems and support Leadership & Culture The Director of IT will play a critical role in ensuring TPG's systems are secure, scalable, and reliable as the company continues to grow globally. This role requires someone who can combine technical expertise with strategic thinking and strong operational leadership. WHAT TPG PROVIDES FOR OUR TEAM MEMBERS Permanent Remote Work Model - No commuting. Work from wherever you're most productive. Competitive Compensation DOE. Mental Health Support - 3 Paid Mental Health Days per year Community Impact - 1 Paid Volunteer Day per year. Unlimited PTO - Take the time you need (after 90 days). Company-Provided Home Office Equipment - Laptop, desk, chair, etc. Independent Contractor Arrangement - This role will start as an independent contractor. The Pipeline Group is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. Please note we are not able to offer sponsorship of visas at this time. An offer of employment for this role will be contingent upon the successful completion of a background check. Internet Requirement: This is a fully remote role which requires a reliable high-speed internet connection with a minimum of 100 Mbps download, which will need to be verified.
30/05/2026
Full time
The Pipeline Group (TPG) provides our clients with end-to-end Pipeline Generation services that help B2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model. We combine superstar SDR talent, purpose-built proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services, integrations and more to offer all-in-one Pipeline Generation to our clients. TPG has been named in the Inc. 5000 Top Fastest-Growing Privately Held Companies in the US for five consecutive years and we're growing faster every single year. Our clients work with us because we've cracked the formula for creating world-class SDRs and putting up industry leading pipeline generation numbers. No guesswork. Just results. OUR CULTURE At TPG, performance and accountability are our culture. We thrive on results-driven by excellence, collaboration, and integrity. Our people-first mindset supports not only clients but our teammates. Your wins are our collective wins. Your growth is our mission. Our vision is to be the world's most effective virtual sales workforce-a place where high-performing remote SDRs, program managers, and operational leaders come together to generate extraordinary ROI. ABOUT OUR ROLE The Director of IT will lead the strategy, architecture, security posture, and operational management of The Pipeline Group's global IT infrastructure. This role will oversee enterprise systems, security, device management, vendor relationships, and compliance initiatives. The Director of IT will be responsible for implementing and maintaining secure, scalable systems that support TPG's remote-first workforce. The ideal candidate combines technical leadership, cybersecurity expertise, compliance knowledge, and vendor management experience. Key Responsibilities IT Infrastructure & Operations Own and manage the company's global IT infrastructure supporting a distributed workforce. Oversee provisioning, management, and lifecycle of company hardware including laptops and endpoint devices. Implement and maintain endpoint security, monitoring, and device management solutions. Ensure secure, reliable access to corporate systems and applications across the organization. Security & Compliance Lead security initiatives and ensure adherence to industry security standards and best practices. Work with external compliance and audit vendors to document processes, implement controls, and pass audits. Establish and maintain internal security policies, procedures, and controls. Monitor systems for vulnerabilities and implement remediation plans. Security Technology Deployment Lead the implementation and management of key enterprise security platforms including: AuthID - Biometric identity verification for secure authentication VMware Carbon Black - Endpoint detection and response (EDR) Responsibilities include: Deployment and configuration across the organization Policy management and enforcement Monitoring and incident response Integration with existing systems Manage relationships with technology vendors for hardware, software, security platforms, and IT services. Evaluate and select new technology partners as needed. Negotiate contracts, pricing, and service agreements. Ensure vendors meet security and compliance standards. Develop a long-term IT strategy aligned with TPG's growth and global workforce model. Evaluate new technologies that improve security, productivity, and operational efficiency. Standardize IT processes, tools, and support systems across the organization. Identity & Access Management Implement strong authentication and access controls across all systems. Manage role-based access controls and least-privilege access models. Ensure proper onboarding and offboarding procedures for system access. Establish and maintain an incident response framework. Investigate and respond to security incidents. Conduct risk assessments and implement mitigation strategies. Required Qualifications 8+ years of experience in IT leadership roles Experience managing IT infrastructure for distributed or remote-first organizations Hands on experience implementing endpoint security, IAM, and enterprise security platforms Strong experience managing IT vendors and security providers Knowledge of endpoint detection and response (EDR), zero trust architecture, and identity security Experience managing device fleets and endpoint management systems Strong understanding of cybersecurity frameworks and best practices Preferred Experience Experience working with compliance auditors or managed security providers Experience in SaaS, technology, or data-driven companies Experience supporting remote global teams Key Success Metrics Secure and scalable IT infrastructure supporting global operations Reduced security risk and improved compliance posture High employee satisfaction with IT systems and support Leadership & Culture The Director of IT will play a critical role in ensuring TPG's systems are secure, scalable, and reliable as the company continues to grow globally. This role requires someone who can combine technical expertise with strategic thinking and strong operational leadership. WHAT TPG PROVIDES FOR OUR TEAM MEMBERS Permanent Remote Work Model - No commuting. Work from wherever you're most productive. Competitive Compensation DOE. Mental Health Support - 3 Paid Mental Health Days per year Community Impact - 1 Paid Volunteer Day per year. Unlimited PTO - Take the time you need (after 90 days). Company-Provided Home Office Equipment - Laptop, desk, chair, etc. Independent Contractor Arrangement - This role will start as an independent contractor. The Pipeline Group is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. Please note we are not able to offer sponsorship of visas at this time. An offer of employment for this role will be contingent upon the successful completion of a background check. Internet Requirement: This is a fully remote role which requires a reliable high-speed internet connection with a minimum of 100 Mbps download, which will need to be verified.
Role Security Lead - DV Cleared Engagement UK Public Sector - Oracle ERP Managed Service Duration Length of the managed service contract Location UK only. Hybrid with attendance at client locations across the UK. Some client secure-area work required Security clearance DV (Developed Vetting) and UK Nationality - MANDATORY. Pre-cleared candidates strongly preferred Reports to Account / Engagement Director Key interfaces Client security lead, client Information & Security function, client Security Operations Centre, internal Service Delivery Manager, Incident Manager, third-party software vendor 1. Role purpose The Security Lead is our accountable security owner for the managed service. The role leads on, and has day-to-day operational responsibility for, service security - working in collaboration with the client's Information & Security function, the client Security Operations Centre (SOC), the internal delivery team, and the third-party software vendor. This is a contractually-named DV-cleared key role and is a PASS/FAIL requirement under the Conditions of Participation. 2. Context The service processes HR, Finance and Project data including OFFICIAL-SENSITIVE personal and financial data of UK civil servants and locally-engaged staff across a large international footprint. The contractual security regime spans UK Government security policy, NCSC HMG IAS5, GDPR/DPA 2018, PCI-DSS where applicable, and the client's Cyber Security Incident Response Plan. The SOC is operated 24 7 by the client and the Supplier is required to integrate, report into and support it. 3. Key accountabilities 3.1 Day-to-day security leadership • Lead and own day-to-day operational responsibility for service security across OPERATE and DEVELOP. • Advise the client on security status and matters; identify and address risks; continuously maintain and improve the security posture. • Act as the authoritative security voice in the client's Design Authority and Enterprise Architecture forums for security-impacting changes. 3.2 Clearance, vetting and access • Own the clearance pipeline: ensure all Supplier staff who hold, process or discuss client data are SC-cleared UK Nationals as a minimum, and that the named DV roles plus all 'full administrator' staff are DV-cleared UK Nationals. • Manage client-sponsored SC and DV applications from the start of Transition, conducting reasonable diligence checks in advance. • Oversee joiner/mover/leaver, privileged access management (PAM), role-based access control (RBAC), and the monthly audit report on RBAC and environment access. 3.3 Security operations and SOC integration • Provide the required reports to the client SOC in agreed format and frequency. • Support the SOC in resolving security incidents; document security use cases with the SOC; implement, maintain and support those SOC infrastructure components hosted within the cloud infrastructure. • Co-ordinate response to security incidents with the client's Cyber Security Incident Response Plan and ensure the Incident Manager and Service Delivery Manager are informed and aligned. 3.4 Assurance, audit and compliance • Treat information security issues, weaknesses or deficiencies identified by the client as Security Incidents under the client's Cyber Security Incident Response Plan. • Provide client auditors with access to security documentation, configurations of security-enforcing technologies, standards and procedures. • Collaborate with the client to plan and conduct annual PenTest and regular Disaster Recovery exercises. • Ensure GDPR / DPA 2018 obligations are met; oversee data retention, secure disposal, lawful processing, and Data Protection Impact Assessments where required. 3.5 Technical security controls • Define, document, agree and maintain Standard Operating Procedures for system administration and maintenance, with procedural controls per user role. • Ensure authorisation controls prevent extraction of information assets without legitimate need. • Ensure only client-issued devices are used to connect to the service in delivery. • Maintain a data back-up policy aligned to Business Impact Assessment and the client's retention policy. • Enforce removable-media scanning, network segregation, least-privilege access, location-based access controls, and unique user IDs. • Ensure all Supplier work on the service is conducted exclusively from within the UK from client-approved secure areas. 3.6 Communications and notification • Maintain regular communication with the client throughout the contract. • Promptly notify the client of any changes to directors, key security personnel, business ownership (including acquisitions) or physical operating locations. • Report any major security breaches within the Supplier's own ICT estate to the client. 4. Essential experience and skills • Substantial experience as an accountable security owner on a UK Central Government managed-service contract handling OFFICIAL-SENSITIVE data. • Deep working knowledge of NCSC HMG IAS5, NCSC Cyber Assessment Framework (CAF), Cyber Essentials Plus, ISO/IEC 27001, GDPR and DPA 2018. • Hands-on experience integrating with a UK Government SOC, including SIEM reporting, security use case design and incident response co-ordination. • Practical experience of Oracle Cloud security - OCI IAM, vault, network security, audit, PAM - and Oracle SaaS application security (HCM/ERP/EPM RBAC, segregation of duties, data masking). • Experience commissioning and overseeing PenTesting, vulnerability management, and Disaster Recovery exercises in a UK Government context. • Proven experience leading UK Government clearance pipelines: SC and DV sponsorship, due diligence, joiner/mover/leaver workflows. • Strong written communication for government-grade audit, assurance and governance reporting. • Comfortable as a named security accountable individual in formal governance and contractual reporting. 5. Essential clearance and eligibility • DV clearance and UK Nationality - contractually mandatory (PASS/FAIL). Pre-cleared candidates strongly preferred. Candidates without current DV may be considered only if SC-cleared with a credible DV application route through client sponsorship at the start of Transition. • Willing and able to work exclusively from within the UK. • Willing to attend client secure areas across the UK as required. 6. Desirable • CISSP, CISM, CCP (CESG Certified Professional) IA Architect / IA Auditor / SIRA, or equivalent senior security certifications. • Oracle Cloud Security certifications (OCI Security Professional, Oracle Cloud Identity & Security Architect). • Prior experience of an Oracle ERP-on-OCI security model at scale (HCM, ERP, EPM, VBCS, BI/Analytics). • Familiarity with UK Government security operating context, including overseas-network considerations, locally-engaged staff data, and HMG personnel security policy. • Experience supporting PCI-DSS compliance where payment card data is in scope. 7. Personal attributes • Authoritative without being abrasive - able to say 'no' to delivery pressure and explain why in business terms. • Detail-oriented on policy, controls and evidence; pragmatic on operational trade-offs. • Comfortable owning a named, individually-accountable role under public-sector contractual scrutiny. • Visible collaborator with client security counterparts, third-party vendors, and internal service leadership. 8. Key performance indicators • 100% of in-scope staff hold valid SC or DV clearance, with no operational delivery delayed by clearance gaps. • SOC reporting delivered in agreed format and frequency, with zero material reporting failures. • Annual PenTest and DR exercises completed on plan, with remediation tracked to closure. • Zero Category 1 information security breaches attributable to Supplier controls. • Monthly RBAC and environment-access audit reports delivered on time, with audit findings closed within agreed SLAs. • Clean external audit outcomes (internal audit, GIAA, or comparable).
30/05/2026
Full time
Role Security Lead - DV Cleared Engagement UK Public Sector - Oracle ERP Managed Service Duration Length of the managed service contract Location UK only. Hybrid with attendance at client locations across the UK. Some client secure-area work required Security clearance DV (Developed Vetting) and UK Nationality - MANDATORY. Pre-cleared candidates strongly preferred Reports to Account / Engagement Director Key interfaces Client security lead, client Information & Security function, client Security Operations Centre, internal Service Delivery Manager, Incident Manager, third-party software vendor 1. Role purpose The Security Lead is our accountable security owner for the managed service. The role leads on, and has day-to-day operational responsibility for, service security - working in collaboration with the client's Information & Security function, the client Security Operations Centre (SOC), the internal delivery team, and the third-party software vendor. This is a contractually-named DV-cleared key role and is a PASS/FAIL requirement under the Conditions of Participation. 2. Context The service processes HR, Finance and Project data including OFFICIAL-SENSITIVE personal and financial data of UK civil servants and locally-engaged staff across a large international footprint. The contractual security regime spans UK Government security policy, NCSC HMG IAS5, GDPR/DPA 2018, PCI-DSS where applicable, and the client's Cyber Security Incident Response Plan. The SOC is operated 24 7 by the client and the Supplier is required to integrate, report into and support it. 3. Key accountabilities 3.1 Day-to-day security leadership • Lead and own day-to-day operational responsibility for service security across OPERATE and DEVELOP. • Advise the client on security status and matters; identify and address risks; continuously maintain and improve the security posture. • Act as the authoritative security voice in the client's Design Authority and Enterprise Architecture forums for security-impacting changes. 3.2 Clearance, vetting and access • Own the clearance pipeline: ensure all Supplier staff who hold, process or discuss client data are SC-cleared UK Nationals as a minimum, and that the named DV roles plus all 'full administrator' staff are DV-cleared UK Nationals. • Manage client-sponsored SC and DV applications from the start of Transition, conducting reasonable diligence checks in advance. • Oversee joiner/mover/leaver, privileged access management (PAM), role-based access control (RBAC), and the monthly audit report on RBAC and environment access. 3.3 Security operations and SOC integration • Provide the required reports to the client SOC in agreed format and frequency. • Support the SOC in resolving security incidents; document security use cases with the SOC; implement, maintain and support those SOC infrastructure components hosted within the cloud infrastructure. • Co-ordinate response to security incidents with the client's Cyber Security Incident Response Plan and ensure the Incident Manager and Service Delivery Manager are informed and aligned. 3.4 Assurance, audit and compliance • Treat information security issues, weaknesses or deficiencies identified by the client as Security Incidents under the client's Cyber Security Incident Response Plan. • Provide client auditors with access to security documentation, configurations of security-enforcing technologies, standards and procedures. • Collaborate with the client to plan and conduct annual PenTest and regular Disaster Recovery exercises. • Ensure GDPR / DPA 2018 obligations are met; oversee data retention, secure disposal, lawful processing, and Data Protection Impact Assessments where required. 3.5 Technical security controls • Define, document, agree and maintain Standard Operating Procedures for system administration and maintenance, with procedural controls per user role. • Ensure authorisation controls prevent extraction of information assets without legitimate need. • Ensure only client-issued devices are used to connect to the service in delivery. • Maintain a data back-up policy aligned to Business Impact Assessment and the client's retention policy. • Enforce removable-media scanning, network segregation, least-privilege access, location-based access controls, and unique user IDs. • Ensure all Supplier work on the service is conducted exclusively from within the UK from client-approved secure areas. 3.6 Communications and notification • Maintain regular communication with the client throughout the contract. • Promptly notify the client of any changes to directors, key security personnel, business ownership (including acquisitions) or physical operating locations. • Report any major security breaches within the Supplier's own ICT estate to the client. 4. Essential experience and skills • Substantial experience as an accountable security owner on a UK Central Government managed-service contract handling OFFICIAL-SENSITIVE data. • Deep working knowledge of NCSC HMG IAS5, NCSC Cyber Assessment Framework (CAF), Cyber Essentials Plus, ISO/IEC 27001, GDPR and DPA 2018. • Hands-on experience integrating with a UK Government SOC, including SIEM reporting, security use case design and incident response co-ordination. • Practical experience of Oracle Cloud security - OCI IAM, vault, network security, audit, PAM - and Oracle SaaS application security (HCM/ERP/EPM RBAC, segregation of duties, data masking). • Experience commissioning and overseeing PenTesting, vulnerability management, and Disaster Recovery exercises in a UK Government context. • Proven experience leading UK Government clearance pipelines: SC and DV sponsorship, due diligence, joiner/mover/leaver workflows. • Strong written communication for government-grade audit, assurance and governance reporting. • Comfortable as a named security accountable individual in formal governance and contractual reporting. 5. Essential clearance and eligibility • DV clearance and UK Nationality - contractually mandatory (PASS/FAIL). Pre-cleared candidates strongly preferred. Candidates without current DV may be considered only if SC-cleared with a credible DV application route through client sponsorship at the start of Transition. • Willing and able to work exclusively from within the UK. • Willing to attend client secure areas across the UK as required. 6. Desirable • CISSP, CISM, CCP (CESG Certified Professional) IA Architect / IA Auditor / SIRA, or equivalent senior security certifications. • Oracle Cloud Security certifications (OCI Security Professional, Oracle Cloud Identity & Security Architect). • Prior experience of an Oracle ERP-on-OCI security model at scale (HCM, ERP, EPM, VBCS, BI/Analytics). • Familiarity with UK Government security operating context, including overseas-network considerations, locally-engaged staff data, and HMG personnel security policy. • Experience supporting PCI-DSS compliance where payment card data is in scope. 7. Personal attributes • Authoritative without being abrasive - able to say 'no' to delivery pressure and explain why in business terms. • Detail-oriented on policy, controls and evidence; pragmatic on operational trade-offs. • Comfortable owning a named, individually-accountable role under public-sector contractual scrutiny. • Visible collaborator with client security counterparts, third-party vendors, and internal service leadership. 8. Key performance indicators • 100% of in-scope staff hold valid SC or DV clearance, with no operational delivery delayed by clearance gaps. • SOC reporting delivered in agreed format and frequency, with zero material reporting failures. • Annual PenTest and DR exercises completed on plan, with remediation tracked to closure. • Zero Category 1 information security breaches attributable to Supplier controls. • Monthly RBAC and environment-access audit reports delivered on time, with audit findings closed within agreed SLAs. • Clean external audit outcomes (internal audit, GIAA, or comparable).
Location Please note this position is based in London and the successful candidate's contractual location will be London; other locations cannot be considered. About the Role We are recruiting for an Asset Valuation & Technical Oversight Analyst to join our team. This is a great opportunity for someone who has strong working experience within a Pricing function within Asset Management. With a global remit spanning operations, transformation, and IT, the COO team ensures an exceptional client experience by optimising key processes, managing relationships, launching innovative products and onboarding clients seamlessly. A bit about the role: As an Asset Valuation & Technical Oversight Analyst you will support and manage a wide range of internal and external stakeholders while ensuring the accuracy and validity of pricing data across all asset types, including OTC derivatives, within the IBoR and ABoR. You will provide robust oversight and governance of Aviva Investors' outsourced middle office function, critically assess existing processes to identify opportunities to enhance service quality, strengthen controls, reduce risk and improve efficiency. Acting as a subject matter expert in asset pricing, you will contribute to both near term and long term change initiatives, defining, shaping and delivering effective solutions across BAU activity and project work. You will also maintain comprehensive and up to date process documentation, act as the operational liaison for bespoke transactions and offer technical insight into the design, development, maintenance and governance of valuation models. In addition, you will bring expert input to new valuation techniques that support innovative or bespoke trading activity. Responsibilities Support and manage internal and external stakeholders to ensure accurate pricing data. Provide oversight and governance of outsourced middle office functions. Critically assess processes to enhance service quality, strengthen controls, reduce risk and improve efficiency. Act as a subject matter expert in asset pricing for both BAU work and project initiatives. Maintain process documentation and act as operational liaison for bespoke transactions. Offer technical insight into valuation model design, development, maintenance and governance. Contribute expert input to new valuation techniques for innovative or bespoke trading. Qualifications Comfortable discussing complex valuation techniques with Fund Managers/Analysts. Capable of understanding valuation techniques used in bespoke transactions. Working knowledge of a range of OTC tradable instruments (preferred but not essential). Ability to explain pricing models and valuation techniques to Senior Management and Executive members in a clear and concise manner. IMC/CFA qualifies preferred but not essential. Benefits Competitive salary (depending on skills, experience and qualifications). Discretionary bonus opportunity depending on individual performance and Aviva Investors'. Generous pension scheme - Aviva will contribute up to 14% of what you put in. 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Aviva funded Private Medical Benefit. Up to 40% discount on Aviva products and other retailer discounts. Up to £1,200 of free Aviva shares per year via the Matching Share Plan. Participation in the Save As You Earn scheme. Brilliantly supportive policies including parental and carer's leave. Flexible benefits, including sustainability options such as cycle to work. 3 annual volunteering days. Flexible working - part time, job share and smart working options available. Hybrid working: at least 50% of time in the office each week combined with remote work. Inclusive Statement Aviva is for everyone: we're inclusive and welcome everyone - we want applications from all backgrounds and experiences.
30/05/2026
Full time
Location Please note this position is based in London and the successful candidate's contractual location will be London; other locations cannot be considered. About the Role We are recruiting for an Asset Valuation & Technical Oversight Analyst to join our team. This is a great opportunity for someone who has strong working experience within a Pricing function within Asset Management. With a global remit spanning operations, transformation, and IT, the COO team ensures an exceptional client experience by optimising key processes, managing relationships, launching innovative products and onboarding clients seamlessly. A bit about the role: As an Asset Valuation & Technical Oversight Analyst you will support and manage a wide range of internal and external stakeholders while ensuring the accuracy and validity of pricing data across all asset types, including OTC derivatives, within the IBoR and ABoR. You will provide robust oversight and governance of Aviva Investors' outsourced middle office function, critically assess existing processes to identify opportunities to enhance service quality, strengthen controls, reduce risk and improve efficiency. Acting as a subject matter expert in asset pricing, you will contribute to both near term and long term change initiatives, defining, shaping and delivering effective solutions across BAU activity and project work. You will also maintain comprehensive and up to date process documentation, act as the operational liaison for bespoke transactions and offer technical insight into the design, development, maintenance and governance of valuation models. In addition, you will bring expert input to new valuation techniques that support innovative or bespoke trading activity. Responsibilities Support and manage internal and external stakeholders to ensure accurate pricing data. Provide oversight and governance of outsourced middle office functions. Critically assess processes to enhance service quality, strengthen controls, reduce risk and improve efficiency. Act as a subject matter expert in asset pricing for both BAU work and project initiatives. Maintain process documentation and act as operational liaison for bespoke transactions. Offer technical insight into valuation model design, development, maintenance and governance. Contribute expert input to new valuation techniques for innovative or bespoke trading. Qualifications Comfortable discussing complex valuation techniques with Fund Managers/Analysts. Capable of understanding valuation techniques used in bespoke transactions. Working knowledge of a range of OTC tradable instruments (preferred but not essential). Ability to explain pricing models and valuation techniques to Senior Management and Executive members in a clear and concise manner. IMC/CFA qualifies preferred but not essential. Benefits Competitive salary (depending on skills, experience and qualifications). Discretionary bonus opportunity depending on individual performance and Aviva Investors'. Generous pension scheme - Aviva will contribute up to 14% of what you put in. 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Aviva funded Private Medical Benefit. Up to 40% discount on Aviva products and other retailer discounts. Up to £1,200 of free Aviva shares per year via the Matching Share Plan. Participation in the Save As You Earn scheme. Brilliantly supportive policies including parental and carer's leave. Flexible benefits, including sustainability options such as cycle to work. 3 annual volunteering days. Flexible working - part time, job share and smart working options available. Hybrid working: at least 50% of time in the office each week combined with remote work. Inclusive Statement Aviva is for everyone: we're inclusive and welcome everyone - we want applications from all backgrounds and experiences.
Delegated Authority Bordereaux Analyst - London Full time, permanent Role Overview The Delegated Underwriting Bordereaux Analyst supports the Bordereaux Manager in delivering end to end bordereaux validation, payment and mapping processing for claims, risk and premium bordereaux across the Delegated Authority Portfolio. The analyst ensures all bordereaux activities follow the Delegated Authority Framework policies, procedures and processes, and provides a professional, efficient, and effective service at all times. Key Responsibilities Assist the Bordereaux Manager and Senior Bordereaux Analyst with all bordereaux management activities within the framework. Ensure regulatory requirements and internal controls, including JSOX, are met. Support mapping and processing for claims, risk, and premium bordereaux and act as an SME for bordereaux processing. Resolve processing queries and support Underwriters in meeting with Brokers and Coverholders. Prepare monthly ELTO reporting and address audit action outcomes. Identify root causes of data issues, inform mapping and process changes, and support data quality checks. Escalate breaches and reconciliation issues between bordereaux, TRAX, and source systems to appropriate forums. Assist the DA Data Analyst with data queries and return compilation. Maintain accurate and timely reporting and KPIs arising from all activities. Act as a key subject matter expert for all bordereaux topics and provide specialist knowledge to clients, Genpact, and internal stakeholders. Support the wider DA team and collaborate with DA business partners, Delegated Claims Managers and Underwriters to ensure complete and accurate data processing. Ensure personal and sensitive data is managed in compliance with regulatory and legal requirements, in line with MSAUL's policies. Maintain high standards, accountability, and professional conduct in line with MSAUL's Conduct Rules and Values. Qualifications Experience in a similar role. Experience with claims bordereaux is advantageous. Benefits Competitive base salary and performance related discretionary bonus.
30/05/2026
Full time
Delegated Authority Bordereaux Analyst - London Full time, permanent Role Overview The Delegated Underwriting Bordereaux Analyst supports the Bordereaux Manager in delivering end to end bordereaux validation, payment and mapping processing for claims, risk and premium bordereaux across the Delegated Authority Portfolio. The analyst ensures all bordereaux activities follow the Delegated Authority Framework policies, procedures and processes, and provides a professional, efficient, and effective service at all times. Key Responsibilities Assist the Bordereaux Manager and Senior Bordereaux Analyst with all bordereaux management activities within the framework. Ensure regulatory requirements and internal controls, including JSOX, are met. Support mapping and processing for claims, risk, and premium bordereaux and act as an SME for bordereaux processing. Resolve processing queries and support Underwriters in meeting with Brokers and Coverholders. Prepare monthly ELTO reporting and address audit action outcomes. Identify root causes of data issues, inform mapping and process changes, and support data quality checks. Escalate breaches and reconciliation issues between bordereaux, TRAX, and source systems to appropriate forums. Assist the DA Data Analyst with data queries and return compilation. Maintain accurate and timely reporting and KPIs arising from all activities. Act as a key subject matter expert for all bordereaux topics and provide specialist knowledge to clients, Genpact, and internal stakeholders. Support the wider DA team and collaborate with DA business partners, Delegated Claims Managers and Underwriters to ensure complete and accurate data processing. Ensure personal and sensitive data is managed in compliance with regulatory and legal requirements, in line with MSAUL's policies. Maintain high standards, accountability, and professional conduct in line with MSAUL's Conduct Rules and Values. Qualifications Experience in a similar role. Experience with claims bordereaux is advantageous. Benefits Competitive base salary and performance related discretionary bonus.
Harvey Nash is now inviting candidates to apply for the role of Service Operations Analyst. Initial 6 months contract Inside of IR35, £417 - £525 a day Havant / Hybrid Service Management Transformation You will support BAU IT operations and the transition to a new outsource partner by providing process governance, assurance, and performance reporting across core ITSM practices. The role works with the Head of Service Operations and Service Operations Manager to help ensure consistent application of Incident, Major Incident, Problem and Change Management processes, and strong integration with Service Desk operations. Key Responsibilities ITSM Process Governance & Assurance (Incident / Problem / Change / Major Incident) Outsource Transition Assurance Performance Reporting & Service Data (CSDM) Major Incident Management & Communications Stakeholder Management Essential Experience Experience in IT service operations within an outsourced / managed service environment, with sufficient operational understanding to assure and govern Incident, Major Incident, Problem and Change processes. Strong knowledge of ITSM/ITIL practices with emphasis on process governance/assurance, controls, and continuous improvement. Good understanding of Service Desk operations (triage, categorisation, routing, escalation, knowledge) and how Service Desk data drives performance reporting. Experience producing operational performance reporting (KPIs/SLAs/OLAs), including trend analysis, exception reporting, and translating data into actionable insight. Experience with Common Service Data Model (CSDM) concepts and/or service data modelling, and the ability to support CSDM implementation through definitions, data quality, and stakeholder adoption. Working knowledge of ITSM tooling (e.g., ServiceNow), including reporting and data quality practices; familiarity with CMDB/service portfolio concepts is advantageous. Able to work with pace and attention to detail across multiple data sources and stakeholders. Please apply with your most recent CV for consideration.
30/05/2026
Full time
Harvey Nash is now inviting candidates to apply for the role of Service Operations Analyst. Initial 6 months contract Inside of IR35, £417 - £525 a day Havant / Hybrid Service Management Transformation You will support BAU IT operations and the transition to a new outsource partner by providing process governance, assurance, and performance reporting across core ITSM practices. The role works with the Head of Service Operations and Service Operations Manager to help ensure consistent application of Incident, Major Incident, Problem and Change Management processes, and strong integration with Service Desk operations. Key Responsibilities ITSM Process Governance & Assurance (Incident / Problem / Change / Major Incident) Outsource Transition Assurance Performance Reporting & Service Data (CSDM) Major Incident Management & Communications Stakeholder Management Essential Experience Experience in IT service operations within an outsourced / managed service environment, with sufficient operational understanding to assure and govern Incident, Major Incident, Problem and Change processes. Strong knowledge of ITSM/ITIL practices with emphasis on process governance/assurance, controls, and continuous improvement. Good understanding of Service Desk operations (triage, categorisation, routing, escalation, knowledge) and how Service Desk data drives performance reporting. Experience producing operational performance reporting (KPIs/SLAs/OLAs), including trend analysis, exception reporting, and translating data into actionable insight. Experience with Common Service Data Model (CSDM) concepts and/or service data modelling, and the ability to support CSDM implementation through definitions, data quality, and stakeholder adoption. Working knowledge of ITSM tooling (e.g., ServiceNow), including reporting and data quality practices; familiarity with CMDB/service portfolio concepts is advantageous. Able to work with pace and attention to detail across multiple data sources and stakeholders. Please apply with your most recent CV for consideration.
Job Description Purpose of the Role To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high quality products and features through the software project lifecycle aligned to the bank's objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects, to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving delivery outcomes and to foster a culture of continuous learning, technical excellence and growth. Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions and business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. Leadership Behaviours Listen and be authentic Energise and inspire Align across the enterprise Develop others All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset to Empower, Challenge and Drive. Role Summary Join us as a Project Manager within Group Economic Crime COO at Barclays within the Case Management/Workflow portfolio. In this role you will manage a combination of legacy and green field case management projects, covering all aspects of delivery from project planning and creation, governance, risk & control, working with the scrum teams guiding and tracking delivery, financials, resource planning and producing status reports against milestones. Working within a medium sized UK and India team, the role holder will partner with change delivery teams to ensure key success criteria is met and monitor progress effectively through tools like Navigator and Jira. Qualifications A track record of creating and delivering complex projects (multiple delivery workstreams, data migration from legacy applications) within an Agile model. Previous experience with governance related activities such as project plan creation (using MS Project, Excel, PowerPoint) and tracking, resource forecasts, financials. Strong stakeholder management experience, including preparation of materials and presenting to stakeholders. Financial services or banking environment experience within a technology delivery team. Strong communication and influencing skills as well as analytical and problem solving skills. Agile certification or similar. Assessment on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job specific technical skills. Location This role will be based in our Glasgow office. Barclays Culture Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
30/05/2026
Full time
Job Description Purpose of the Role To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high quality products and features through the software project lifecycle aligned to the bank's objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects, to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving delivery outcomes and to foster a culture of continuous learning, technical excellence and growth. Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions and business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. Leadership Behaviours Listen and be authentic Energise and inspire Align across the enterprise Develop others All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset to Empower, Challenge and Drive. Role Summary Join us as a Project Manager within Group Economic Crime COO at Barclays within the Case Management/Workflow portfolio. In this role you will manage a combination of legacy and green field case management projects, covering all aspects of delivery from project planning and creation, governance, risk & control, working with the scrum teams guiding and tracking delivery, financials, resource planning and producing status reports against milestones. Working within a medium sized UK and India team, the role holder will partner with change delivery teams to ensure key success criteria is met and monitor progress effectively through tools like Navigator and Jira. Qualifications A track record of creating and delivering complex projects (multiple delivery workstreams, data migration from legacy applications) within an Agile model. Previous experience with governance related activities such as project plan creation (using MS Project, Excel, PowerPoint) and tracking, resource forecasts, financials. Strong stakeholder management experience, including preparation of materials and presenting to stakeholders. Financial services or banking environment experience within a technology delivery team. Strong communication and influencing skills as well as analytical and problem solving skills. Agile certification or similar. Assessment on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job specific technical skills. Location This role will be based in our Glasgow office. Barclays Culture Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Unit M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world class offerings and support services to their end client customers throughout multiple industry sectors. Job Description Role Mission Own and lead panel incentive management operations across M3MR Group divisions, providing strategic oversight of incentive program design, governance, and performance. Act as the first escalation point for complex payment issues, with accountability for controls, compliance, and audit readiness, and oversight of vendor relationships and delivery. Set standards and drive continuous improvement of technology payment tooling, processes, and reporting, coaching stakeholders across divisions to ensure consistent execution. Essential Duties and Responsibilities Including, but not limited to the following: Incentives Operations Design, develop, and implement new incentive processes and optimise existing workflows across divisions to improve payment turnaround times, reduce processing cost and error rates, and increase panellist satisfaction Ensure end to end accuracy and timeliness of standard and non standard across all divisions of the M3 GR Group. Prepare/approve complex orders per supplier requirements and internal controls; clear on hold items and high value/edge cases with root cause fixes. Maintain structured, secure data storage and correct permissions; keep Wallet/MR status current for internal/external users. Own allocated incentives compliance SOP: User interface reporting requirements by payment methods, data protection policies and rules, and documentation standards. Participant Payment Compliance Own the participant payment compliance playbook: tax thresholds/reporting requirements by country, identity/anonymity rules, documentation and evidence standards. Partner with Finance on report accuracy, error resolution and local rules; implement gating controls and maintain complete audit trails. Prepare audit ready evidence packs and assist responses to internal/external auditors. Payment Ops Governance & Controls Enforce pre allocation safeguards: transactions/balance checks, value caps, reason codes, and dual approvals for exceptions; run high value reviews. Publish a monthly KPI pack (turnaround times, failure/return rates, on hold backlog, stakeholder SLA fulfilment) and drive remediation plans. Perform QA sampling and spot checks; document corrective/preventive actions. Vendor Management Own commercial management of incentive/payment vendors: negotiate pricing, fees, rebates and service credits; improve contract terms (SLA, liability, data protection, settlement timelines) to reduce cost, mitigate risk, and deliver measurable financial benefit to M3MR Group Act as day to day owner for incentive/payment vendors. Support RFPs/renewals with requirements, volumes, controls, and performance history. Tooling, UAT & Integrations Serve as business owner for technology payment capabilities: define requirements, validate designs, write/maintain SOPs and runbooks. Manage UAT, data reconciliation, and go live readiness; sign off on releases and ensure complete system logging (who/what/when). Stakeholder Management & Communication Collaborate with other departments to lead and drive improvements on incentive design, risk management, and compliance constraints. Improve the panellist payment experience to drive retention: ensure fast, friction free payouts, rapid correction of issues, and proactive respondent communication on status and resolution; use root cause analysis and controls to prevent recurring incentive payment issues. Coordinate respondent communications and escalations; ensure clear, timely updates and consistent templates across divisions. Knowledge, Coaching & Backup Update SOPs, checklists, and quick guides; deliver refresher training to other departments. Coach coordinators on complex cases and quality standards; act as day to day backup to the Incentives manager when needed. Manage, mentor, appraise and develop allocated staff, ensuring they are working effectively. Qualifications Education and Training Required Bachelor's degree or equivalency Minimum Experience Minimum of 3 years managing a staff of 3+ employees 3 5+ years in incentive/payments operations or adjacent finance ops across multiple rails (bank, vouchers, PayPal, prepaid) Advanced spreadsheet skills (pivots, complex formulas, basic Power Query); confident with data validation/reconciliation Proven vendor management and professional external communication Demonstrated ownership of complex cases and continuous improvement Knowledge, Skill, Ability Ability to lead a team made up of both junior and senior team members. Self motivated and able to (re)prioritize tasks throughout the workday Exceptional time management, organizational skills, and attention to detail Well developed analytical and creative problem solving skills. The ability to work autonomously and in a team environment to successfully meet goals The candidate must have exceptional written and verbal communication skills. The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software. Employee Benefits 25 days annual leave Participation in a company bonus scheme linked to personal and company performance Group Life Cover 4x salary Pension 4%/4% employee/employer contributions Vitality health Staff discount scheme Discounted gym membership
30/05/2026
Full time
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Unit M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world class offerings and support services to their end client customers throughout multiple industry sectors. Job Description Role Mission Own and lead panel incentive management operations across M3MR Group divisions, providing strategic oversight of incentive program design, governance, and performance. Act as the first escalation point for complex payment issues, with accountability for controls, compliance, and audit readiness, and oversight of vendor relationships and delivery. Set standards and drive continuous improvement of technology payment tooling, processes, and reporting, coaching stakeholders across divisions to ensure consistent execution. Essential Duties and Responsibilities Including, but not limited to the following: Incentives Operations Design, develop, and implement new incentive processes and optimise existing workflows across divisions to improve payment turnaround times, reduce processing cost and error rates, and increase panellist satisfaction Ensure end to end accuracy and timeliness of standard and non standard across all divisions of the M3 GR Group. Prepare/approve complex orders per supplier requirements and internal controls; clear on hold items and high value/edge cases with root cause fixes. Maintain structured, secure data storage and correct permissions; keep Wallet/MR status current for internal/external users. Own allocated incentives compliance SOP: User interface reporting requirements by payment methods, data protection policies and rules, and documentation standards. Participant Payment Compliance Own the participant payment compliance playbook: tax thresholds/reporting requirements by country, identity/anonymity rules, documentation and evidence standards. Partner with Finance on report accuracy, error resolution and local rules; implement gating controls and maintain complete audit trails. Prepare audit ready evidence packs and assist responses to internal/external auditors. Payment Ops Governance & Controls Enforce pre allocation safeguards: transactions/balance checks, value caps, reason codes, and dual approvals for exceptions; run high value reviews. Publish a monthly KPI pack (turnaround times, failure/return rates, on hold backlog, stakeholder SLA fulfilment) and drive remediation plans. Perform QA sampling and spot checks; document corrective/preventive actions. Vendor Management Own commercial management of incentive/payment vendors: negotiate pricing, fees, rebates and service credits; improve contract terms (SLA, liability, data protection, settlement timelines) to reduce cost, mitigate risk, and deliver measurable financial benefit to M3MR Group Act as day to day owner for incentive/payment vendors. Support RFPs/renewals with requirements, volumes, controls, and performance history. Tooling, UAT & Integrations Serve as business owner for technology payment capabilities: define requirements, validate designs, write/maintain SOPs and runbooks. Manage UAT, data reconciliation, and go live readiness; sign off on releases and ensure complete system logging (who/what/when). Stakeholder Management & Communication Collaborate with other departments to lead and drive improvements on incentive design, risk management, and compliance constraints. Improve the panellist payment experience to drive retention: ensure fast, friction free payouts, rapid correction of issues, and proactive respondent communication on status and resolution; use root cause analysis and controls to prevent recurring incentive payment issues. Coordinate respondent communications and escalations; ensure clear, timely updates and consistent templates across divisions. Knowledge, Coaching & Backup Update SOPs, checklists, and quick guides; deliver refresher training to other departments. Coach coordinators on complex cases and quality standards; act as day to day backup to the Incentives manager when needed. Manage, mentor, appraise and develop allocated staff, ensuring they are working effectively. Qualifications Education and Training Required Bachelor's degree or equivalency Minimum Experience Minimum of 3 years managing a staff of 3+ employees 3 5+ years in incentive/payments operations or adjacent finance ops across multiple rails (bank, vouchers, PayPal, prepaid) Advanced spreadsheet skills (pivots, complex formulas, basic Power Query); confident with data validation/reconciliation Proven vendor management and professional external communication Demonstrated ownership of complex cases and continuous improvement Knowledge, Skill, Ability Ability to lead a team made up of both junior and senior team members. Self motivated and able to (re)prioritize tasks throughout the workday Exceptional time management, organizational skills, and attention to detail Well developed analytical and creative problem solving skills. The ability to work autonomously and in a team environment to successfully meet goals The candidate must have exceptional written and verbal communication skills. The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software. Employee Benefits 25 days annual leave Participation in a company bonus scheme linked to personal and company performance Group Life Cover 4x salary Pension 4%/4% employee/employer contributions Vitality health Staff discount scheme Discounted gym membership