Job type: Contractual
Work preference: hybrid
About the Role
Artek is recruiting an IT Support Apprentice on behalf of a UK IT services employer supporting over 200 businesses. This is a great opportunity to earn while you learn, gain hands on IT experience, and achieve a Level 3 Information Communications Technician qualification.
Key Responsibilities
- Provide IT support via phone, email, remote access, and in person.
- Log and resolve IT issues using a helpdesk system.
- Reset passwords, set up user accounts, and maintain system security.
- Install and update software (Windows, Microsoft Office, business apps).
- Build and maintain computers, printers, and office equipment.
- Support networks, Wi Fi, and internet connections.
- Learn cloud technologies and basic scripting.
Skills & Requirements
- Interest in IT and technology.
- Good communication and customer service skills.
- Basic knowledge of Windows and Microsoft Office.
- Willingness to learn and develop professionally.