Key responsibilities
- Act as the primary owner of the Odoo system across all business units.
- Provide first- and second-line support to country teams using Odoo.
- Troubleshoot issues and ensure smooth day to day operation of the platform.
- Coordinate training alongside existing internal subject matter experts (product, finance, warehousing etc).
- Maintain and improve system configuration, workflows, and processes.
- Support rollout of new modules and functionality across the business.
- Identify opportunities to bring additional processes into Odoo over time.
- Ensure consistency and alignment across subsidiaries.
- Support and improve data accuracy across the system (e.g. stock, expenses, reporting).
- Potential ownership of supply chain data completeness, including in transit stock and shipment pipeline visibility (in collaboration with Operations colleagues).
- Support operational reporting and dashboard development for country teams.
- Support process automation (e.g. reporting, alerts, financial analysis).
- Work alongside the Software Team to integrate Odoo with the wider MOPO data stack.
- Act as liaison with external developers or consultancies where deeper technical work is required.
- Serve as the central Odoo contact point across all subsidiaries (including international teams).
- Work closely with Operations, Finance, and Logistics stakeholders.
- Escalate complex development or architectural needs to the Software Team for support.
Team structure & positioning
This role sits within Operations, reflecting Odoo's role as a core operational system, and is line managed by Operations. It is supported by the Software Team for platform integration, complex development, and architecture.
Skills & experience Essential
- Strong understanding of ERP systems in an operational environment.
- Experience supporting users across multiple functions (e.g. stock, finance, operations).
- Ability to manage system configuration and workflows.
- Strong problem solving skills and attention to detail.
Desirable
- 2-4 years' experience working with Odoo specifically (administrator, analyst, or similar role).
- Experience with supply chain or inventory management systems.
- Experience with reporting, dashboards, and data analysis.
- Exposure to system integrations or working alongside development teams.
- Experience working across multiple countries or distributed teams.
Working arrangements
- Full-time, office based role in Sheffield.
- Collaboration with international teams required.