Proven success working within a highly matrixed organisation and establishing strong relationships across all functions to achieve results
Strong strategic, operational and analytical abilities
Ability to work in (virtual) teams working together to solve problems with colleagues, partners and customers
(Desirable) Direct experience of Salesforce and the Salesforce Ecosystem (inc. Salesforce Certifications)
(Desirable) Consultative, "challenger sales" sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
(Desirable) Knowledge of BPO, BPaaS, MSP in a Professional Services or Commercial Sales capacity
(Desirable) Capacity and desire to handle a varied and a fast paced workload
What the job involves
The OSP (Outsource Service Providers) Account Executive role will manage a defined territory comprising current OSP customers, prospective OSP targets, within a focused Industry/Sector in the UK and Ireland
This quota-carrying Account Executive will be accountable for consistently achieving year-on-year growth targets through the closure of net-new, accretive revenue opportunities and accelerating the Agentic AI revolution
This role is part of the Channels & Offerings function within UKI Ecosystems, reporting into the Channels & Offerings RVP (Regional Vice President)
Work with existing and new OSPs to design, build and scale OSP-specific solutions, with a focus on industry requirements, agentic AI & market penetration
Drive flawless collaboration across core sales, marketing, enablement, alliances, partners, and OSP customers
Represent and promote OSP within Salesforce as well as with global partners & strategic customers
Lead with an innovator's approach and embody the Salesforce culture and values of Trust, Customer Success, Innovation, Equality, and Sustainability
Achieve an agreed-upon ambitious target for annual growth in revenue and bookings
Initiate, grow and maintain key strategic internal & external relationships
Providing detailed and accurate sales forecasts
Identifying and handling new business opportunities to grow the territory on a monthly business
Daily execution developing new accounts, growing existing ones and encouraging growth through marketing initiatives internally and externally
Engaging functionally across the business (Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to build trust and alignment
Drives continuous improvement to the OSP channel and GTM strategy by building a solution and customer feedback loop, sharing customer win/loss analysis and success stories with & across the OSP team and with supporting functions
Builds strong customer success stories and credentials, working closely with our OSP business development function and the wider ecosystem
Accelerate Salesforce's market leading position in Agentic AI and accelerate our focus in delivering Digital Labour across front, middle and back office
Work within a strong operational framework for all activities, accurately reporting and managing targets, taking ownership for delivering against commitments
Maintains strategic customer relationships, partnering with OSP Customer and End-Client AEs to build and deliver the customer engagement strategy and plan