Full time
Information Technology
Telecommunications
Job Description
Requirements
You should be an experienced Delivery Manager with a successful track record:
Able to manage the end-to-end delivery of digital/technology products using Agile methodologies across cross-functional product teams
Strong understanding of product development process and software development life cycle
Comfortable switching between team-level detail and executive-level overviews
Excellent communication and stakeholder management skills
Strong coaching abilities to empower teams and colleagues to reach their full potential
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Able to draw on experience to apply the right approach in the right context
Comfortable with uncertainty and adept at bringing people along on a change journey
Worked in scaling a high-growth SaaS business
Apply customer centricity in the way that you work
We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you
What the job involves
You'll be working within our delivery management function
The delivery management organisation's mission is to:
Shepherd: Guide Product and Tech delivery management practices within the teams you are supporting
Simplify: internal reporting & risks to drive action
Standardise: process and practice to drive consistency across Product and Tech
Serve: alongside our Product and Tech partners to drive development forward in the organisation at pace
Be Neutral: provide objective, internally facing data and insights on how things are going to drive action by appropriate owners
We are seeking a dynamic and experienced Delivery Manager to lead and ensure the timely and successful delivery of our product and technology roadmaps
The ideal candidate will excel at managing capacity plans, boosting organisational effectiveness, and maintaining clear and transparent reporting
You will partner closely with our Client Delivery team to align deliverables with client expectations and enable our teams to focus on their core strengths
Drive Roadmap Delivery Success:
Oversee the execution of Product & Tech roadmaps to ensure timely and successful delivery
Manage and optimise capacity plans to meet Client deadlines and business goals, ensuring teams are aware of the outcome they are trying to achieve and how to measure it
Track and report on initiatives milestones and deliverables
Identify, manage, and resolve dependencies across teams to ensure smooth progress and prevent delays
Ensure Transparent Reporting:
Maintain clear and transparent reporting mechanisms for delivery status and risks
Develop and implement effective risk mitigation strategies
Communicate initiative statuses and risks to stakeholders in a timely manner
Align with Client Expectations:
Collaborate with the Client Delivery team to ensure deliverables meet client capabilities, support needs, and timelines
Ensure that client feedback is integrated into the delivery process
Clarity on Teams' Effort Distribution:
Provide clear and detailed insights into team contributions to overall business goals
Ensure that team efforts are aligned with strategic priorities
Facilitate data-driven decisions by ensuring delivery information reaches the right stakeholders, and maintain a strong effort-to-value ratio in your area
Boost Organisational Effectiveness:
Establish and refine ways of working to foster a scalable and adaptable Product & Tech organisation
Implement Agile & Lean processes and tools that enhance efficiency and productivity
Act as a change driver and promote a culture of continuous improvement and learning
Enable Product and Tech to Focus on their Core Strengths:
Eliminate barriers hindering Product teams from dedicating time to innovation and strategic planning
Allow Engineering teams to concentrate on technical excellence and execution