Senior IT Technician

Senior IT Technician
Shrewsbury
35,000 - 40,000

C2 Recruitment is hiring on behalf of a well-established and growing business for a Senior IT Technician to join their team in Shrewsbury.

This is a hands-on role for an experienced IT professional who enjoys solving complex technical issues, improving systems, and supporting the wider business. You will play a key part in maintaining and developing the organisation's IT infrastructure while supporting day-to-day operations.

You will take ownership of technical support across hardware, software and networks, ensuring systems are stable, secure and performing at a high level. Alongside this, you will contribute to projects, support system upgrades, and help drive continuous improvement across the IT function.

Key responsibilities include:

• Providing advanced technical support across hardware, software and network issues
• Installing, configuring and maintaining servers, systems and workstations
• Monitoring system performance and ensuring reliability and uptime
• Managing network infrastructure including LAN, WAN, firewalls, routers and switches
• Supporting system upgrades, patches, backups and migrations
• Implementing and maintaining IT security standards
• Assisting with IT projects including system rollouts and migrations
• Documenting processes, configurations and fixes
• Supporting and mentoring junior team members
• Working with external suppliers and service providers where required

To be successful in this role, you will have:

• At least 5 years' experience in IT support or systems administration
• Strong knowledge of Windows and/or Linux environments
• Experience with networking protocols such as TCP/IP, DNS and DHCP
• Hands-on experience with hardware troubleshooting and diagnostics
• Exposure to virtualisation technologies such as VMware or Hyper-V
• Experience with cloud platforms including Azure, Intune and AVD
• Experience supporting or delivering on-premise to Azure migrations
• A solid understanding of IT security principles
• Strong problem-solving skills and a proactive approach
• The ability to manage multiple priorities effectively
• Strong communication skills and the confidence to work across the business
• A full, clean driving licence

Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential.

This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There may be occasional requirements for out-of-hours support.

In return, you will receive a starting salary of 35,000 to 40,000, company pension and ongoing professional development opportunities.

If you are looking for a role where you can take ownership, develop your skills and play a key role in a growing business, we would like to hear from you.

For more information click APPLY and we look forward to hearing from you.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.