Salesforce Technical Lead

Salesforce Technical Lead

Location: Global/Various (eg, India, Europe, North America - based on other tech roles)
Employment Type: Full-time

Role Overview

The Salesforce Technical Lead will be responsible for defining and communicating the technical architecture and vision for Salesforce platforms. This role will lead the design, development, and deployment of scalable CRM solutions to support Sodexo's global business services, sales operations, and client engagement strategies.

Key Responsibilities

• Technical Leadership & Strategy: Lead and mentor a team of Salesforce developers and architects, setting technical direction and ensuring adherence to best practices. Own the technical roadmap and drive the adoption of a common Salesforce strategy across global regions.

• Development & Architecture: Lead hands-on design and development (approx. 60% of time) of Salesforce solutions, including custom applications, integrations, and data models. Architect scalable solutions for multi-region deployment and high user concurrency.

• Integration Management: Design and oversee integrations between Salesforce and other enterprise systems (ERP, marketing automation, data platforms) using Middleware such as MuleSoft, Azure iPaaS, or similar technologies.

• Governance & Best Practices: Enforce coding standards, conduct code reviews, and manage the deployment of releases using CI/CD principles (eg, using Azure DevOps or Salesforce DX).

• Stakeholder Collaboration: Work closely with product managers, business stakeholders, and other technical leads to translate business requirements into technical solutions, particularly supporting sales processes and CRM administration.

Requirements & Qualifications

• Experience: 10-15 years in software development, with 5+ years as a Technical Lead focused on Salesforce.

• Salesforce Expertise: Deep expertise in Salesforce platform (Sales Cloud, Service Cloud), including Apex, Lightning Web Components, and configuration.

• Technical Skills: Strong experience with Salesforce integrations (REST/SOAP APIs, Middleware), data management, and security models.

• Methodologies: Proven experience working with Agile frameworks (SAFe, Scrum) and CI/CD pipelines.

• Soft Skills: Strong leadership, stakeholder management, communication, and problem-solving abilities.

• Language: Fluent English required.