HRIS Systems Administrator
Job Family: People & Culture
Reports To: HRIS Programme Manager
Purpose of the Role
Responsible for the administration, configuration, optimisation, and support of the Cornerstone HRIS platform. The role ensures accurate system configuration, data integrity, workflow management, and effective HR operations across the organisation. The role supports the HRIS Project Team and wider business by translating operational requirements into scalable system solutions while providing guidance to People & Culture teams across regions.
Key Accountabilities System Administration & Configuration
- Administer and maintain the Cornerstone OnDemand system including organisational structures, workflows, and system settings.
- Update and manage organisational units, hierarchies, and system structures in line with business changes.
- Configure and maintain forms, workflows, and approval processes.
- Manage system permissions, roles, and security to ensure appropriate access and compliance.
Data Management & Integrity
- Upload, validate, and maintain HR data within the system ensuring high levels of accuracy and consistency.
- Perform regular data quality checks and resolve discrepancies with relevant stakeholders.
- Support data preparation, cleansing, and migration activities during system rollouts and updates.
Reporting & Insights
- Build, maintain, and run system reports to support operational and project requirements.
- Ensure reporting outputs are accurate, reliable, and aligned to business requirements.
- Support stakeholders in accessing and understanding HR data through reporting tools.
Implementation & Project Support
- Support the HRIS Project Team with system configuration, testing, and deployment activities.
- Write and execute system and user acceptance testing scripts.
- Assist in the rollout of new modules, features, and system enhancements.
Learning & Content Management
- Upload and maintain learning content within the system.
- Support the management and migration of training records and learning data.
- Assist with basic content creation and system setup within the learning module.
User Support & Guidance
- Provide guidance and support to People & Culture teams, managers, and employees on system usage.
- Deliver system training and support materials to improve user adoption.
- Act as a key contact for system-related queries and issue resolution.
Continuous Improvement
- Identify opportunities to improve system processes, workflows, and user experience.
- Support enhancements that improve efficiency, data quality, and usability.
- Contribute to the ongoing optimisation of HRIS capabilities across the business.
Performance Measures
- Feedback from People & Culture teams, managers, and employees.
- SLA adherence for system support and issue resolution.
Scope & Scale
Direct Reports: 0
Matrix Reports: 0
Planning Horizon
- Day-to-day workload planning and prioritisation.
- Support planning activities related to HRIS and project delivery.
Complexity
- Supporting multiple regions, cultures, and languages.
- Working within a small project team supporting a large global programme.
- Managing competing priorities and system dependencies.
Key Relationships
- People Services Teams
- LET P&C Team
- LET Managers and Employees
- HRIS and Project Teams
- Operational Stakeholders
Decision Making
Responsible for day-to-day operational decisions relating to HRIS administration, configuration, and support activities.
Key Experience, Knowledge & Skills
- Experience working with HRIS, workforce management, or business systems.
- Experience with Cornerstone OnDemand or similar HR platforms desirable.
- Strong Microsoft Office skills, particularly Excel.
- Strong organisational, analytical, and problem solving skills.
- Excellent written and verbal communication skills.
- Experience in administration or HR environments desirable.
- Knowledge of employment legislation and HR processes desirable.
- Strong attention to detail and data accuracy.
Leadership Capabilities
- Customer focused and responsive to business needs.
- Works ethically and professionally.
- Uses data to support decisions and improvements.
- Builds collaborative relationships across teams and regions.
- Adapts positively to change and continuous improvement.
- Takes ownership for delivery, quality, and results.
Would Suit Someone Who Is
- Self-driven and proactive.
- Organised and detail-oriented.
- Flexible and collaborative.
- Confident communicating with stakeholders at different levels.
- Comfortable working in a fast paced environment.
- Professional, reliable, and solutions focused.