Implementation Engineer - Contractor, UK

Proximie is a global company dedicated to improving healthcare by transforming operating rooms into connected ecosystems of people, devices and data. As the Intelligence Suite expands across Europe, the Implementation Engineer will provide high touch implementation services, including installation, configuration, clinical support and ongoing engagement.

The role is client facing, hands on and pivotal to delivering a best in class implementation experience across Europe, with a focus on the UK. This contract is initially 3 months with potential extension.

• Deliver, install, connect, configure and test Proximie equipment, including hardware and computer vision sensors.
• Support live clinical use of the Proximie platform in operating rooms, laboratories and training environments.
• Train end users on system functionality and integrated workflows.
• Ensure optimal utilisation of system capabilities, identifying inefficiencies and opportunities for improvement.
• Participate in planning, testing and cross functional coordination meetings.
• Maintain clear, consistent communication aligned with Proximie implementation processes.
• Partner with Product and Engineering teams to support New Product Introductions, including development and delivery of launch training.
• Identify, manage and escalation IT, hardware or software issues promptly and appropriately.

• Technical degree, relevant certifications or equivalent practical experience.
• Minimum 2 years' experience supporting SaaS, AV, hardware or similar technical platforms.
• Minimum 3 years' experience working with medical devices or within operating room environments.
• Experience with CAD to support mapping / site surveys.
• Strong capability in technical troubleshooting, diagnosis and problem resolution.
• Ability to manage multiple concurrent projects while maintaining high standards.
• Excellent communication skills and confidence working directly with clinical and technical stakeholders.
• Self directed, resilient, and comfortable operating in fast moving, ambiguous environments.

• Video and audio hardware experience.
• Experience working in startup or high growth technology environments.

• Willingness to travel up to 75% across the UK to customer sites, including hospitals, operating rooms, laboratories and surgical centres.
• Flexibility to work outside standard business hours where required, including early mornings, evenings or weekends.

• Full, clean driving license.

• Opportunities to grow, take ownership and gain responsibilities.
• Flexible working hours and a flat organisational structure where every opinion matters.
• Global team across the UK, Europe, United States and the Middle East.

Proximie is an equal opportunity employer. We are committed to providing a work environment that supports, inspires and respects all individuals. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other status protected under the law.