Warranty Claims Administrator - Norwich

  • Ford & Slater Peterborough
  • Norwich, Norfolk
  • 16/05/2026
Full time Information Technology Telecommunications

Job Description

As a Warranty Claims Administrator, we can offer you:

  • Competitive salary (depending on your Warranty Claims Administrator experience)
  • DAF Academy Warranty Claims Administrator Training
  • 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with 5 years service
  • Employee Of The Month Competition
  • Career progression opportunities
  • Cycle to work scheme
  • Pension
  • Free Parking

Who are we looking for as a Warranty Claims Administrator:

  • You will ideally have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
  • Previous Warranty claims experience.
  • Or experience in a similar role and have exceptional administration and organisational skills.
  • A customer focused individual with excellent communication skills.
  • The ability to analyse and collate data.
  • PC Literate.
  • Full UK driving licence.

The Warranty Claims Administrator role / responsibilities include (but not limited to):

Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working hours: Monday to Friday: 8am - 5pm.

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address William Frost Way

New Costessey

Norwich

Norfolk

NR5 0JS