Job Description
Senior UX Strategist page is loaded Senior UX Strategistremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR Agency : Ledger Bennett Job Description : Senior UX Strategist Hello, we are Ledger Bennett, the integrated B2B agency within Havas Group.We're uniquely positioned at the intersection of entrepreneurial spirit and global scale. Since 1985, we've been obsessed with a singular mission: transforming one-time buyers into Forever Customers, creating long-term value rather than just short-term impact.We deliver this through the powerful fusion of data, creativity, and media.Now, as part of the Havas family, the opportunities have never been bigger. Here, you'll work alongside talent across EMEA, APAC, and North America, partnering with clients like GE, Microsoft and LinkedIn to deliver radical relevance and intelligent customer experiences that drive real growth.With 40+ years of B2B expertise and the backing of a global network, Ledger Bennett offers you the rare chance to shape the future of B2B marketing while building a career with no ceiling - just endless opportunity. We're looking for a Lead UX Strategist to define and elevate user experience across websites and digital campaigns. This is a client-facing role focused on usability, information architecture, and user validation through testing. You'll lead the definition of experience frameworks, from structure and flows to wireframes, whilst partnering closely with UX/UI designers who bring these experiences to life visually.Crucially, this role goes beyond project delivery. You'll play a key part in shaping and growing the agency's UX offering, with the opportunity to establish processes, influence strategy, and build a UX team over time. Key Responsibilities UX Strategy & Client Leadership Lead UX strategy across client engagements, from discovery through to delivery Translate business objectives and campaign goals into clear, user-centered experience strategies Facilitate workshops (e.g. discovery, journey mapping, IA definition) Act as a trusted advisor to clients, confidently presenting and defending UX decisions Information Architecture & Experience Design Define site structures, navigation systems, and content hierarchies Create sitemaps, user flows, and scalable IA frameworks Ensure experiences are intuitive, accessible, and aligned to user and business needs Wireframing & Experience Definition Produce low- to mid-fidelity wireframes that define layout, structure, and interaction patterns Focus on user journeys, content prioritisation, and functional requirements Provide clear documentation and rationale to support design and development User Research & Testing Plan and conduct usability testing (moderated and unmoderated) Develop test plans, scripts, and reporting outputs Translate insights into actionable improvements and optimisations Collaboration & Delivery Partner closely with UX/UI designers to ensure smooth handoff and execution Work cross-functionally with strategy, creative, and development teams Maintain UX integrity throughout the project lifecycle UX Capability & Team Growth Define and evolve the agency's UX methodologies, tools, and best practices Identify opportunities to embed UX earlier in the client lifecycle Contribute to new business pitches and thought leadership Support hiring, mentoring, and growing a UX team over time Required Skills & Experience Strong experience in UX strategy, information architecture, or UX research within an agency or consultancy Proven ability to lead UX on complex, client-facing projects Deep understanding of usability principles and user-centred design Experience creating sitemaps, user flows, and wireframes Hands-on experience conducting user testing and synthesising insights Excellent communication and stakeholder management skills Proficiency in tools such as Figma, Miro, Axure, or similar Success in This Role Looks Like Clear, effective UX strategies that improve usability and performance Strong client confidence in UX as a strategic discipline Consistent, high-quality experience frameworks across projects A defined and growing UX capability within the agency Foundations in place to scale a UX team Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.