Debt Team Leader - Hybrid, Technical Oversight

  • Citizensadvice Newcastle
  • City, Newcastle Upon Tyne
  • 16/05/2026
Full time Information Technology Telecommunications

Job Description

Citizens Advice Newcastle is looking for a Debt Team Leader with Technical Supervision to manage a debt work caseload while ensuring quality standards within the Money And Pensions Service Debt Advice Project. The role allows for a hybrid working model and requires experience in giving advice, managing complex debt cases, and negotiating with third parties. Ideal candidates are expected to demonstrate a commitment to client care and have formal qualifications in advice work.