Role: Process & Change Lead - Adobe - Contract Role
Consulting Seniority: Manager
Day rate: £400-£650 Inside IR35
Project duration: 3-4 month contract with likely extension
Location: 2 days on site in London, 3 days remote
We're supporting a consultancy that specialises in business and digital transformation, known for fostering strong relationships while designing and delivering large scale, complex transformations worldwide.
We're looking for somebody to lead the end to end process mapping, impact assessment, and change design for the implementation of the Adobe technology stack within a retail marketing function. The role will ensure that Adobe capabilities are embedded effectively by redesigning processes, clarifying roles and decision making, and supporting the transition for people and teams impacted by the change.
Tasks
- Lead the end to end mapping of As Is and To Be processes across the retail marketing value chain (e.g. content supply chain, campaign orchestration, personalisation, insight, measurement)
- Assess the impact of Adobe technologies on existing processes, including changes to ways of working, governance, and performance measures
- Partner with client leaders to shape future roles, accountabilities, and team interactions resulting from redesigned processes
Requirements
- An independent consultant
- Demonstrated ability to assess process, people, and capability impacts of largescale technology change
- Comfortable operating at Principal / senior leadership level, influencing both business and technology stakeholders
- Proven experience leading complex process mapping and redesign within retail or consumerfacing marketing organisations
- Strong knowledge of Adobe marketing technologies (e.g. Experience, Platform, Journey Optimiser, Analytics, Campaign) and their operational implications