As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. Success is achieved through our people, and we are looking for a technically fluent, data aware Business Analyst to join our growing business on a permanent basis.
In this role, you can expect to: Business Analysis & Change
- Capture and document business requirements across projects.
- Work with Architecture, Development, Testing and Product teams to shape solutions.
- Translate business problems into clear system and data requirements.
- Support process optimisation and efficiency through better use of systems and data.
Technical & Data Responsibilities
- Use SQL (or similar) to query, analyse and validate data.
- Build simple Power BI reports or data views.
- Understand core data structures, schemas and relationships.
- Contribute to discussions on APIs, integrations and data contracts.
- Work with technical teams to understand system architecture and data flows.
- Validate system outputs against source data and transformation logic.
Project Delivery & Support
- Support end to end delivery of key projects, ensuring timelines, quality and business benefits are achieved.
- Produce clear project documentation (user stories, acceptance criteria, data requirements etc.)
- Assist with test planning and execution, including functional testing and data validation.
- Contribute to the ongoing maintenance and improvement of existing systems, helping the squad meet SLAs.
You should apply if you have: Technical & Data Skills
- Ability to write and interpret SQL; comfortable analysing and validating data.
- Experience with Power BI or similar tools for basic reporting and exploration.
- Able to understand and analyse APIs, data contracts, schemas and system to system communication.
- Awareness of core technology concepts such as databases, integrations, data flows and UI vs backend fundamentals.
Business Analysis & Delivery Skills
- Experience in agile delivery, writing user stories and managing backlogs.
- Familiarity with Azure DevOps or similar tooling.
- Strong analytical and requirement refinement skills.
- Ability to work with both business and technical teams to define actionable solutions.
- Excellent communication, facilitation and stakeholder management.
The type of BA who thrives here will:
- Be curious and confident exploring data to understand real behaviour.
- Enjoy understanding how systems actually work, not just capturing user requests.
- Translate between business and technical perspectives.
- Be proactive, collaborative and comfortable challenging assumptions.
- Have a passion for improving processes, systems and user experience.
What to expect from us:
- 15% discount in Iceland stores
- 30% discount at Club Individual Restaurants
- 33 days holiday (including bank holidays)
- Free onsite parking
- Onsite electric car charging ports
- Subsidised staff restaurant and Costa Coffee
- Christmas vouchers
- Refer a Friend Scheme
- Christmas Savings scheme
- Discounted dry cleaning
- Long service awards