Product Owner
Department: Product
Employment Type: Permanent - Full Time
Location: London
Reporting To: Business Analysis & User Experience Manager
Description
We're growing our Product team!
Role Overview: As a Product Owner, you will be responsible for driving the conceptual design of our products through the application of design thinking principles and incorporating user feedback. You will be an active advocate of the product, demonstrating the ability to pre-empt the next requirements and ensure that all requirements work within the product vision and objectives. Your role will involve empathising with users, defining and prioritising customer and business needs, and managing the product backlog to ensure the development team delivers innovative and valuable solutions.
What you'll do
Serving as the primary liaison between stakeholders and the development team you will translate business insights and user feedback into actionable design features and ensuring successful product delivery within an Agile SDLC framework.
Own the delivery of product increments
- Own the product backlog for your product or area, ensuring it is well structured, prioritised and ready for delivery.
- Drive the product design, collaborating closely with the Product Manager and/or Product Director to create customer centric product features which meet user needs and business goals.
- Ensure that delivery is broken down into appropriately sized increments and releases, balancing speed, quality and risk.
- Act as the day to day decision maker for scope, trade offs and sequencing during delivery.
Work closely with engineering teams
- Partner with developers, QA and business analysts to ensure a shared understanding of what is being built and why.
- Ensure acceptance criteria are clear, outcomes are understood and customer needs are correctly represented.
- Support planning, refinement and review activities, keeping delivery focused and unblocked.
- Champion good agile practices and continuous improvement within the team.
Ensure customer and business needs are met
- Stay informed about customer needs and Jobs to be Done (JTBD), competitor offerings, and customer feedback to ensure the product remains competitive and relevant
- Represent customer needs in delivery discussions, ensuring solutions solve real problems rather than just delivering features.
- Validate that completed work meets agreed outcomes and quality standards before release.
Support effective collaboration
- Act as the key link between product, engineering and delivery adjacent teams.
- Provide clear updates on delivery progress, risks and dependencies.
- Contribute to retrospectives and improvement initiatives to strengthen delivery effectiveness over time.
What you'll need to succeed:
We're looking for Product Owners who are passionate about delivery excellence and who enjoy working closely with engineering teams to turn priorities into reality.
Essential requirements:
- 3+ years' experience working as a Product Owner (or in a closely related delivery role) in an agile environment.
- Strong backlog management skills, including writing clear user stories, acceptance criteria and managing priorities.
- Experience working closely with developers, QA and business analysts
- Experience delivering SaaS or digital products.
Your approach to work:
- A pragmatic, outcome focused mindset, with the ability to make day to day decisions that keep delivery moving.
- Strong communication skills, with the confidence to challenge, clarify and align across disciplines.
- Comfortable in a fast paced, Agile environment managing multiple tasks/projects simultaneously
Important to know:
Location:
This is a hybrid role where you'll work in the office with colleagues 3 times each week. Our office is based in Central London.
Right to Work:
Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.