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digital transformation project manager
The National Archives
Digital & Technology Infrastructure Services Manager
The National Archives Kew, Richmond, UK
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Intec Select Ltd
Technology Innovation Consultant
Intec Select Ltd City, London
Technology Innovation Consultant 75,000 London Hybrid London/Hybrid 70,000 - 75,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant 75,000 London Hybrid
20/05/2026
Full time
Technology Innovation Consultant 75,000 London Hybrid London/Hybrid 70,000 - 75,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant 75,000 London Hybrid
Red Snapper Recruitment Limited
Business Analyst
Red Snapper Recruitment Limited Fareham, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Business Analyst Grade: SO2 Contract: Fixed-term 6 months Salary: 20.93 per hour Location: Fareham Working Pattern: 3 days in office 2 days WFH after initial training period Vetting Level Required: MUST BE ABLE TO OBTAIN NPPV3 About the Role We are seeking an experienced Business Analyst to join the Continuous Improvement Team . This role plays a vital part in delivering continuous improvement and transformational change across the organisation. Working closely with operational teams, senior leaders, and external suppliers, you will identify process inefficiencies, gather and document requirements, and apply robust data analysis to support evidence-based decision-making. This is a high-impact role suited to someone who thrives in complex environments and enjoys working at pace on meaningful change initiatives. Key Responsibilities As a Business Analyst, you will: Support the development and delivery of digital transformation, process improvement, and optimisation initiatives Engage stakeholders at all levels to gather, analyse, and document business requirements and process maps Apply advanced analytical techniques to identify trends, root causes, risks, and opportunities for improvement Produce clear, high-quality reports and presentations for both technical and non-technical audiences Manage analysis deliverables through approval and formal change control processes Work with third-party suppliers to ensure system changes align with business needs and organisational objectives Track project milestones, risks, and progress, maintaining accurate documentation and reporting Contribute to business case development, aligning analysis with organisational priorities and resource constraints Support senior analysts and project managers in the delivery of complex change programmes Provide mentoring and guidance where required, promoting best practice in business analysis Essential Criteria Qualifications Educated to QCF Level 4 or equivalent experience Professional practitioner-level qualification in Business Analysis (e.g. BCS Level 4, International Diploma in Business Analysis) Experience & Skills Significant experience working as a Business Analyst or in a similar analytical role Strong analytical and problem-solving capability Proven experience of stakeholder engagement and requirements gathering across multiple organisational levels Experience supporting digital transformation or system change projects Ability to present complex information clearly to diverse audiences Experience using digital tools for data analysis, workflow optimisation, and process mapping Desirable Experience using data analysis or business intelligence tools (e.g. Power BI, Tableau, SQL) Experience working with SaaS solutions Additional Information The role requires compliance with GDPR and information-handling policies Occasional travel within the UK or overseas may be required; a valid passport and access to reliable transport are essential There may be occasional requirements to work unsocial hours, with appropriate allowances paid Appointment is subject to a 6-month probationary period and maintaining the required level of vetting Ongoing training and professional development will be required Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.
19/05/2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Business Analyst Grade: SO2 Contract: Fixed-term 6 months Salary: 20.93 per hour Location: Fareham Working Pattern: 3 days in office 2 days WFH after initial training period Vetting Level Required: MUST BE ABLE TO OBTAIN NPPV3 About the Role We are seeking an experienced Business Analyst to join the Continuous Improvement Team . This role plays a vital part in delivering continuous improvement and transformational change across the organisation. Working closely with operational teams, senior leaders, and external suppliers, you will identify process inefficiencies, gather and document requirements, and apply robust data analysis to support evidence-based decision-making. This is a high-impact role suited to someone who thrives in complex environments and enjoys working at pace on meaningful change initiatives. Key Responsibilities As a Business Analyst, you will: Support the development and delivery of digital transformation, process improvement, and optimisation initiatives Engage stakeholders at all levels to gather, analyse, and document business requirements and process maps Apply advanced analytical techniques to identify trends, root causes, risks, and opportunities for improvement Produce clear, high-quality reports and presentations for both technical and non-technical audiences Manage analysis deliverables through approval and formal change control processes Work with third-party suppliers to ensure system changes align with business needs and organisational objectives Track project milestones, risks, and progress, maintaining accurate documentation and reporting Contribute to business case development, aligning analysis with organisational priorities and resource constraints Support senior analysts and project managers in the delivery of complex change programmes Provide mentoring and guidance where required, promoting best practice in business analysis Essential Criteria Qualifications Educated to QCF Level 4 or equivalent experience Professional practitioner-level qualification in Business Analysis (e.g. BCS Level 4, International Diploma in Business Analysis) Experience & Skills Significant experience working as a Business Analyst or in a similar analytical role Strong analytical and problem-solving capability Proven experience of stakeholder engagement and requirements gathering across multiple organisational levels Experience supporting digital transformation or system change projects Ability to present complex information clearly to diverse audiences Experience using digital tools for data analysis, workflow optimisation, and process mapping Desirable Experience using data analysis or business intelligence tools (e.g. Power BI, Tableau, SQL) Experience working with SaaS solutions Additional Information The role requires compliance with GDPR and information-handling policies Occasional travel within the UK or overseas may be required; a valid passport and access to reliable transport are essential There may be occasional requirements to work unsocial hours, with appropriate allowances paid Appointment is subject to a 6-month probationary period and maintaining the required level of vetting Ongoing training and professional development will be required Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.
CBSbutler Holdings Limited trading as CBSbutler
Project Manager - SC Cleared
CBSbutler Holdings Limited trading as CBSbutler
Project Manager - SC Cleared Rate: 550 - 600 per day (Inside IR35) Location: Reading - hybrid working pattern Clearance: SC Clearance required You will join a global IT consultancy bringing digital transformation to the MoD. The role: Clarify and document business requirements in order to ensure project plans are comprehensive, realistic and in line with objectives. Develop projections for capital and/ expense resource planning in order to advise management on budgetary issues. Assess business prospects in line with policies and procedures in order to ensure they are accurately documented and represented in project plans. Communicate project plans and progress across the business in order to ensure all stakeholders are briefed and up to date. Summarise salient planning and schedule progress in order to provide advice and make recommendations for consideration by the senior levels within organisation. Lead and develop a team of people, delivering a project office management service or a small project team in order to ensure work is resourced and allocated effectively and that processes are adhered to. Your skills and experience: Appropriate industry Degree/ Qualification or equivalent or relevant experience. Typically meets the associate membership requirements of a professional body e.g. (ACostE/ MAPM/ PMI, Association of Proposal Management Professionals). Knowledge of techniques and procedures gained through training including: EVM Standard Theory & Network Planning, Design lifecycle and technology within Leonardo products. Project delivery experience. Ability to communicate concepts in a nontechnical way. Demonstrated Experience using process skills such as EVM, CPA & Risk/ Opportunity management. Typically meets the knowledge and experience competency levels of Project Manager (intermediate) or PMO Specialist as defined by the APM Competency Framework Desirable: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Experience with process design, process management and governance
19/05/2026
Contractor
Project Manager - SC Cleared Rate: 550 - 600 per day (Inside IR35) Location: Reading - hybrid working pattern Clearance: SC Clearance required You will join a global IT consultancy bringing digital transformation to the MoD. The role: Clarify and document business requirements in order to ensure project plans are comprehensive, realistic and in line with objectives. Develop projections for capital and/ expense resource planning in order to advise management on budgetary issues. Assess business prospects in line with policies and procedures in order to ensure they are accurately documented and represented in project plans. Communicate project plans and progress across the business in order to ensure all stakeholders are briefed and up to date. Summarise salient planning and schedule progress in order to provide advice and make recommendations for consideration by the senior levels within organisation. Lead and develop a team of people, delivering a project office management service or a small project team in order to ensure work is resourced and allocated effectively and that processes are adhered to. Your skills and experience: Appropriate industry Degree/ Qualification or equivalent or relevant experience. Typically meets the associate membership requirements of a professional body e.g. (ACostE/ MAPM/ PMI, Association of Proposal Management Professionals). Knowledge of techniques and procedures gained through training including: EVM Standard Theory & Network Planning, Design lifecycle and technology within Leonardo products. Project delivery experience. Ability to communicate concepts in a nontechnical way. Demonstrated Experience using process skills such as EVM, CPA & Risk/ Opportunity management. Typically meets the knowledge and experience competency levels of Project Manager (intermediate) or PMO Specialist as defined by the APM Competency Framework Desirable: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Experience with process design, process management and governance
Get Staffed Online Recruitment Limited
User Researcher - Digital Services and AI
Get Staffed Online Recruitment Limited Woking, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
19/05/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
SOLICITORS REGULATION AUTHORITY
Business Analyst
SOLICITORS REGULATION AUTHORITY
About the Department Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We are seeking motivated and detail-oriented Business Analysts to join our growing team. This is an exciting opportunity to become part of a team delivering significant change and transformation, where your insights and expertise will help us shape business analysis and how we deliver value across the organisation. As our team continues to evolve, you'll play a key role in supporting a wide range of initiatives, working collaboratively across business and technology teams to drive impactful outcomes. The Role We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you'll gain exposure to diverse areas including: Risk and data initiatives Consumer protection and regulatory change IT transformation and digital delivery Business change and process improvement This variety makes the role ideal for someone who enjoys working in a fast-paced environment, adapting to different challenges, and influencing meaningful change. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you'll help deliver innovation and ensure alignment between business needs and technical solutions. What's in it for you This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you'll have the chance to: Shape and influence how the Business Analysis function evolves Work on a broad and interesting mix of projects across different domains Build your experience in a truly collaborative and supportive environment Develop your skills while contributing to meaningful organisational change Hybrid working:1-2 days per week in our Birmingham office Flexible working within full-time hours Competitive benefits package including pension, holiday trading scheme, and wellbeing support What we're looking for: Demonstrable experience in designing, mapping and re-engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives. Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle Strong analytical and problem-solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions. Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits. Effectively manage competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines. Useful and Additional Information There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week. The salary offer for this role will be from £44,076.94 to £47,000 per annum. We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't answered in this advert or on our website, please contact us via . To apply Please click 'apply' to complete the online application form where you will be asked to upload a CV and respond to 5 questions demonstrating your skills and experience against key requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months Closing date for applications is 26 May 2026.
19/05/2026
Full time
About the Department Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We are seeking motivated and detail-oriented Business Analysts to join our growing team. This is an exciting opportunity to become part of a team delivering significant change and transformation, where your insights and expertise will help us shape business analysis and how we deliver value across the organisation. As our team continues to evolve, you'll play a key role in supporting a wide range of initiatives, working collaboratively across business and technology teams to drive impactful outcomes. The Role We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you'll gain exposure to diverse areas including: Risk and data initiatives Consumer protection and regulatory change IT transformation and digital delivery Business change and process improvement This variety makes the role ideal for someone who enjoys working in a fast-paced environment, adapting to different challenges, and influencing meaningful change. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you'll help deliver innovation and ensure alignment between business needs and technical solutions. What's in it for you This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you'll have the chance to: Shape and influence how the Business Analysis function evolves Work on a broad and interesting mix of projects across different domains Build your experience in a truly collaborative and supportive environment Develop your skills while contributing to meaningful organisational change Hybrid working:1-2 days per week in our Birmingham office Flexible working within full-time hours Competitive benefits package including pension, holiday trading scheme, and wellbeing support What we're looking for: Demonstrable experience in designing, mapping and re-engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives. Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle Strong analytical and problem-solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions. Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits. Effectively manage competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines. Useful and Additional Information There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week. The salary offer for this role will be from £44,076.94 to £47,000 per annum. We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't answered in this advert or on our website, please contact us via . To apply Please click 'apply' to complete the online application form where you will be asked to upload a CV and respond to 5 questions demonstrating your skills and experience against key requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months Closing date for applications is 26 May 2026.
Outsource UK
Project Manager
Outsource UK
IT Project Manager - Must have Office Fit-Outs / Relocations £550 per day (Umbrella) Central London (Near Soho) - 4 days onsite / 1 day remote 6-month contract (initial) We are seeking an experienced IT Project Manager with a strong background in office fit-out, relocation and workplace technology delivery to support a high-profile programme in Central London. This role is not a generic IT PM position - we are specifically looking for someone who has delivered end-to-end IT infrastructure for office moves, refurbishments or new office builds . Key Responsibilities: Lead the delivery of IT workstreams for office fit-outs, relocations and workspace transformations Oversee deployment of network, AV, end-user computing and collaboration technologies Manage third-party vendors, suppliers and internal stakeholders Ensure successful delivery from design through to go-live and BAU handover Coordinate across IT, facilities, construction and business teams Drive timelines, budgets, risks and dependencies across complex programmes Key Requirements (Essential): Proven experience as an IT Project Manager delivering office relocations / fit-outs Strong background in IT infrastructure and digital workplace environments Experience with: Network (LAN/WAN/WiFi) deployments AV / meeting room technology End-user computing / M365 / collaboration tools Comfortable working alongside estates, construction and facilities teams Strong stakeholder management, including senior business leadership Experience managing multiple vendors and delivery partners Desirable Experience in large corporate or enterprise environments Familiar with structured cabling, smart office tech or workplace transformation programmes PRINCE2, ITIL or Agile certifications If this role is a good fit for you, please apply now!
19/05/2026
Contractor
IT Project Manager - Must have Office Fit-Outs / Relocations £550 per day (Umbrella) Central London (Near Soho) - 4 days onsite / 1 day remote 6-month contract (initial) We are seeking an experienced IT Project Manager with a strong background in office fit-out, relocation and workplace technology delivery to support a high-profile programme in Central London. This role is not a generic IT PM position - we are specifically looking for someone who has delivered end-to-end IT infrastructure for office moves, refurbishments or new office builds . Key Responsibilities: Lead the delivery of IT workstreams for office fit-outs, relocations and workspace transformations Oversee deployment of network, AV, end-user computing and collaboration technologies Manage third-party vendors, suppliers and internal stakeholders Ensure successful delivery from design through to go-live and BAU handover Coordinate across IT, facilities, construction and business teams Drive timelines, budgets, risks and dependencies across complex programmes Key Requirements (Essential): Proven experience as an IT Project Manager delivering office relocations / fit-outs Strong background in IT infrastructure and digital workplace environments Experience with: Network (LAN/WAN/WiFi) deployments AV / meeting room technology End-user computing / M365 / collaboration tools Comfortable working alongside estates, construction and facilities teams Strong stakeholder management, including senior business leadership Experience managing multiple vendors and delivery partners Desirable Experience in large corporate or enterprise environments Familiar with structured cabling, smart office tech or workplace transformation programmes PRINCE2, ITIL or Agile certifications If this role is a good fit for you, please apply now!
Nigel Frank International
Power Platform Delivery Manager - Hybrid - c£60K
Nigel Frank International Winchester, Hampshire
Power Platform Delivery Manager - Hybrid - c£60K An established and growing Microsoft consultancy is looking to appoint a Power Platform Delivery Manager to support the successful delivery of digital transformation projects across Power Platform, Dynamics 365, and Microsoft Fabric technologies. This is an exciting opportunity to join a collaborative consultancy environment, working closely with customers and internal delivery teams to drive high-quality project outcomes and long-term client success. You'll play a key role in managing end-to-end project delivery, ensuring projects are delivered on time, within budget, and to a high standard while maintaining excellent stakeholder relationships throughout the project lifecycle. Key Responsibilities Manage the full project lifecycle from project initiation through to go-live and support handover Oversee multiple Power Platform and Dynamics 365 delivery projects simultaneously Manage project governance including RAID logs, reporting, budgeting, and change control Lead customer communication, stakeholder engagement, and project update meetings Coordinate internal delivery teams, consultants, and third-party suppliers Skills & Experience Proven experience delivering technology or digital transformation projects Strong stakeholder and customer management experience Experience working within consultancy or client-facing delivery environments Exposure to Microsoft technologies including Power Platform, Dynamics 365, or Azure Strong organisational, governance, and reporting skills
19/05/2026
Full time
Power Platform Delivery Manager - Hybrid - c£60K An established and growing Microsoft consultancy is looking to appoint a Power Platform Delivery Manager to support the successful delivery of digital transformation projects across Power Platform, Dynamics 365, and Microsoft Fabric technologies. This is an exciting opportunity to join a collaborative consultancy environment, working closely with customers and internal delivery teams to drive high-quality project outcomes and long-term client success. You'll play a key role in managing end-to-end project delivery, ensuring projects are delivered on time, within budget, and to a high standard while maintaining excellent stakeholder relationships throughout the project lifecycle. Key Responsibilities Manage the full project lifecycle from project initiation through to go-live and support handover Oversee multiple Power Platform and Dynamics 365 delivery projects simultaneously Manage project governance including RAID logs, reporting, budgeting, and change control Lead customer communication, stakeholder engagement, and project update meetings Coordinate internal delivery teams, consultants, and third-party suppliers Skills & Experience Proven experience delivering technology or digital transformation projects Strong stakeholder and customer management experience Experience working within consultancy or client-facing delivery environments Exposure to Microsoft technologies including Power Platform, Dynamics 365, or Azure Strong organisational, governance, and reporting skills
Barchester Healthcare
IT Operations Technician
Barchester Healthcare Inverness, Highland
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis. In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation.This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.Required experience and qualifications:Computer science degreeGood understanding of TCP/IPFamiliarity with both wired and wireless LANs, ADSL and FTTC based WAN connectionsDeveloping and communicating technical specificationsInstalling and troubleshooting IT equipment in a structured environmentFull UK driving licenseFlexible for nationwide travelRole and responsibilities:Installing and maintaining the Barchester IT operating environmentSupporting IT infrastructure within our national portfolio of homesMonitoring the performance of computer networks and servers Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date Working closely with software developers and procurement managersProvide first, second, and third line support to all IT users in the groupDeliver infrastructure projects Manage firewalls within the networkTake the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers Provide technical advice to management on emerging technologiesAssist with the maintenance of inventories and IT systems documentationAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
19/05/2026
Full time
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis. In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation.This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.Required experience and qualifications:Computer science degreeGood understanding of TCP/IPFamiliarity with both wired and wireless LANs, ADSL and FTTC based WAN connectionsDeveloping and communicating technical specificationsInstalling and troubleshooting IT equipment in a structured environmentFull UK driving licenseFlexible for nationwide travelRole and responsibilities:Installing and maintaining the Barchester IT operating environmentSupporting IT infrastructure within our national portfolio of homesMonitoring the performance of computer networks and servers Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date Working closely with software developers and procurement managersProvide first, second, and third line support to all IT users in the groupDeliver infrastructure projects Manage firewalls within the networkTake the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers Provide technical advice to management on emerging technologiesAssist with the maintenance of inventories and IT systems documentationAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
VIQU IT Recruitment
NHS Programme Manager
VIQU IT Recruitment
NHS Programme Manager - 6-month Contract - Outside of IR35 - London My Customer is seeking an experienced Programme Manager to lead a range of transformational IT programmes within the NHS, driving improvements across clinical, operational, and business processes. The Programme Manager would have strong Demand Management and Processing experience ideally within a digital transformation environment. Key Skills from the NHS Programme Manager: Outside of IR35 Proven experience as a Programme Manager within the NHS or wider healthcare sector. Demonstrable experience managing demand management processes, ideally within a digital, transformation environment. Managing multiple projects at various different stages Matrix management - managing Internal, Contractors and supplier to deliver projects Managing tight budgets Demonstrable success delivering large-scale IT transformation or EPR projects. Strong understanding of NHS clinical and operational processes and their interdependencies. Skilled in Agile and Waterfall methodologies with the ability to flex between approaches. Excellent stakeholder management, influencing, and communication skills. Strong financial management and business case development experience. Key Responsibilities of the NHS Programme Manager: Lead end-to-end delivery of NHS IT transformation programmes, ensuring alignment with clinical and operational priorities. Managing demand processing Manage complex multi-disciplinary teams and third-party suppliers to deliver outcomes on time and within budget. Oversee EPR, digital transformation, and clinical systems projects, ensuring integration across NHS infrastructure. Drive benefits realisation, embedding sustainable change and measurable improvements. Maintain strong stakeholder engagement across clinical, operational, and corporate functions. Apply appropriate delivery methodologies (Agile, Waterfall, or hybrid) to suit the programme context. The NHS Programme Manager would operate Outside of IR35 and would be required to travel to site on an ad hoc basis in London Apply now to speak with VIQU IT in confidence about the NHS Programme Manager role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
19/05/2026
Contractor
NHS Programme Manager - 6-month Contract - Outside of IR35 - London My Customer is seeking an experienced Programme Manager to lead a range of transformational IT programmes within the NHS, driving improvements across clinical, operational, and business processes. The Programme Manager would have strong Demand Management and Processing experience ideally within a digital transformation environment. Key Skills from the NHS Programme Manager: Outside of IR35 Proven experience as a Programme Manager within the NHS or wider healthcare sector. Demonstrable experience managing demand management processes, ideally within a digital, transformation environment. Managing multiple projects at various different stages Matrix management - managing Internal, Contractors and supplier to deliver projects Managing tight budgets Demonstrable success delivering large-scale IT transformation or EPR projects. Strong understanding of NHS clinical and operational processes and their interdependencies. Skilled in Agile and Waterfall methodologies with the ability to flex between approaches. Excellent stakeholder management, influencing, and communication skills. Strong financial management and business case development experience. Key Responsibilities of the NHS Programme Manager: Lead end-to-end delivery of NHS IT transformation programmes, ensuring alignment with clinical and operational priorities. Managing demand processing Manage complex multi-disciplinary teams and third-party suppliers to deliver outcomes on time and within budget. Oversee EPR, digital transformation, and clinical systems projects, ensuring integration across NHS infrastructure. Drive benefits realisation, embedding sustainable change and measurable improvements. Maintain strong stakeholder engagement across clinical, operational, and corporate functions. Apply appropriate delivery methodologies (Agile, Waterfall, or hybrid) to suit the programme context. The NHS Programme Manager would operate Outside of IR35 and would be required to travel to site on an ad hoc basis in London Apply now to speak with VIQU IT in confidence about the NHS Programme Manager role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
VIQU IT Recruitment
NHS Project Manager
VIQU IT Recruitment
NHS Project Manager - 6-month Contract - Outside of IR35 - London My customer is seeking an experienced NHS Project Manager to lead a range of digitisation and EPR-focused projects, supporting improvements across clinical, operational, and business services. The Project Manager will have strong experience in Demand Management and Demand Processing, ideally within large-scale NHS digital transformation environments. The successful candidate will play a key role in coordinating digital initiatives, prioritising incoming demand, and ensuring the successful delivery of EPR and wider healthcare technology projects. Key Skills from the NHS Project Manager: Proven experience as a Project Manager within the NHS or wider healthcare sector. Strong experience delivering digitisation, EPR, or healthcare IT transformation projects. Demonstrable experience managing demand management and demand processing functions within digital teams. Experience managing multiple concurrent projects across varying stages of delivery. Strong stakeholder management experience across clinical, operational, and technical teams. Matrix management experience, managing internal teams, third-party suppliers, and contractors. Experience managing tight budgets, project governance, RAID logs, and reporting. Knowledge of NHS clinical systems, workflows, and operational processes. Experience working across Agile, Waterfall, or hybrid delivery methodologies. Excellent communication, planning, and organisational skills. Key Responsibilities of the NHS Project Manager: Lead the delivery of digitisation and EPR-related projects across the NHS environment. Manage and coordinate demand intake, assessment, prioritisation, and project initiation processes. Support the planning and delivery of digital transformation initiatives aligned to NHS operational and clinical priorities. Manage project timelines, risks, budgets, resources, and third-party suppliers to ensure successful delivery. Work closely with clinical, operational, and IT stakeholders to ensure projects meet business and patient care objectives. Support system implementation, integration, and process improvement activities across EPR and digital platforms. Drive stakeholder engagement and ensure effective communication throughout the project lifecycle. The NHS Project Manager would operate Outside of IR35 and would be required to travel to site on an ad hoc basis in London. Apply now to speak with VIQU IT in confidence about the NHS Project Manager role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
19/05/2026
Contractor
NHS Project Manager - 6-month Contract - Outside of IR35 - London My customer is seeking an experienced NHS Project Manager to lead a range of digitisation and EPR-focused projects, supporting improvements across clinical, operational, and business services. The Project Manager will have strong experience in Demand Management and Demand Processing, ideally within large-scale NHS digital transformation environments. The successful candidate will play a key role in coordinating digital initiatives, prioritising incoming demand, and ensuring the successful delivery of EPR and wider healthcare technology projects. Key Skills from the NHS Project Manager: Proven experience as a Project Manager within the NHS or wider healthcare sector. Strong experience delivering digitisation, EPR, or healthcare IT transformation projects. Demonstrable experience managing demand management and demand processing functions within digital teams. Experience managing multiple concurrent projects across varying stages of delivery. Strong stakeholder management experience across clinical, operational, and technical teams. Matrix management experience, managing internal teams, third-party suppliers, and contractors. Experience managing tight budgets, project governance, RAID logs, and reporting. Knowledge of NHS clinical systems, workflows, and operational processes. Experience working across Agile, Waterfall, or hybrid delivery methodologies. Excellent communication, planning, and organisational skills. Key Responsibilities of the NHS Project Manager: Lead the delivery of digitisation and EPR-related projects across the NHS environment. Manage and coordinate demand intake, assessment, prioritisation, and project initiation processes. Support the planning and delivery of digital transformation initiatives aligned to NHS operational and clinical priorities. Manage project timelines, risks, budgets, resources, and third-party suppliers to ensure successful delivery. Work closely with clinical, operational, and IT stakeholders to ensure projects meet business and patient care objectives. Support system implementation, integration, and process improvement activities across EPR and digital platforms. Drive stakeholder engagement and ensure effective communication throughout the project lifecycle. The NHS Project Manager would operate Outside of IR35 and would be required to travel to site on an ad hoc basis in London. Apply now to speak with VIQU IT in confidence about the NHS Project Manager role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Shoosmiths
SAP BTP Developer
Shoosmiths
The SAP BTP Developer is responsible for the design, development and support of cloud-based integrations, extensions and applications on SAP Business Technology Platform (BTP). This role plays a key part in Shoosmiths' SAP modernisation journey which starts with a move to SAP Rise and Integration Suite. This role will look to use the clean core extensibility capabilities from SAP, to reduce customisation of the SAP environment. The Firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. Shoosmiths is also on a pathway to net zero across the value chain by 2040. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. To discover more about our benefits, please visit: Benefits Package. Our Strategy Shoosmiths strategy is to transform Shoosmiths from being a really good firm with a really solid reputation, into an excellent firm with a reputation for excellence . So that by 2030, we will excel in our chosen markets. At the heart of our new strategy is focus . Intense focus on what we do well. And a bold commitment to doing it even better. The Team The IS team at Shoosmiths plays a pivotal role in enabling the firm's digital transformation and operational excellence. With a team of 76 professionals, the department is structured into two core functions: Technical and Applications. The Technical team covers Service Desk, 3rd Line Support, Business Systems Training, Compliance, Networks, and Security, while the Applications team manages platforms such as SAP, iManage and other core legal systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm's strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based solutions. Design, build and maintain integrations using SAP Integration Suite (CPI), including REST, SOAP, SFTP, JDBC and event driven patterns. Develop side by side extensions and applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely with functional consultants to support SAP processes such as Finance, HR and core master data. Support integration migration activities from legacy platforms to SAP BTP. Produce high quality technical documentation, including design specifications, mappings and operational runbooks. Conduct code reviews, unit testing and debugging to ensure solutions are scalable, secure and maintainable. Support testing, deployment and post go live activities. Work with project managers to estimate effort, plan development work and deliver solutions within agreed timelines. Essential Skills Strong experience developing on SAP Business Technology Platform (BTP). Hands-on experience with SAP Integration Suite (CPI) and enterprise integration patterns. Experience building cloud applications or extensions using CAP and/or RAP. SAP Fiori/UI5 development experience. Understanding of clean-core principles and side-by-side extensibility. Experience integrating SAP S/4HANA with internal and third-party systems. Knowledge of secure connectivity, authentication and authorisation in SAP BTP. Strong problem-solving skills with the ability to translate business needs into technical solutions. Ability to work collaboratively within multi-disciplinary teams. Desirable Skills Background in ABAP development and SAP extensibility. Experience with SAP Event Mesh or event-driven architectures. Exposure to SAP Build Process Automation or workflow tooling. Familiarity with SAP Analytics Cloud or Datasphere. Experience working in regulated or professional services environments.
19/05/2026
Full time
The SAP BTP Developer is responsible for the design, development and support of cloud-based integrations, extensions and applications on SAP Business Technology Platform (BTP). This role plays a key part in Shoosmiths' SAP modernisation journey which starts with a move to SAP Rise and Integration Suite. This role will look to use the clean core extensibility capabilities from SAP, to reduce customisation of the SAP environment. The Firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. Shoosmiths is also on a pathway to net zero across the value chain by 2040. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. To discover more about our benefits, please visit: Benefits Package. Our Strategy Shoosmiths strategy is to transform Shoosmiths from being a really good firm with a really solid reputation, into an excellent firm with a reputation for excellence . So that by 2030, we will excel in our chosen markets. At the heart of our new strategy is focus . Intense focus on what we do well. And a bold commitment to doing it even better. The Team The IS team at Shoosmiths plays a pivotal role in enabling the firm's digital transformation and operational excellence. With a team of 76 professionals, the department is structured into two core functions: Technical and Applications. The Technical team covers Service Desk, 3rd Line Support, Business Systems Training, Compliance, Networks, and Security, while the Applications team manages platforms such as SAP, iManage and other core legal systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm's strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based solutions. Design, build and maintain integrations using SAP Integration Suite (CPI), including REST, SOAP, SFTP, JDBC and event driven patterns. Develop side by side extensions and applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely with functional consultants to support SAP processes such as Finance, HR and core master data. Support integration migration activities from legacy platforms to SAP BTP. Produce high quality technical documentation, including design specifications, mappings and operational runbooks. Conduct code reviews, unit testing and debugging to ensure solutions are scalable, secure and maintainable. Support testing, deployment and post go live activities. Work with project managers to estimate effort, plan development work and deliver solutions within agreed timelines. Essential Skills Strong experience developing on SAP Business Technology Platform (BTP). Hands-on experience with SAP Integration Suite (CPI) and enterprise integration patterns. Experience building cloud applications or extensions using CAP and/or RAP. SAP Fiori/UI5 development experience. Understanding of clean-core principles and side-by-side extensibility. Experience integrating SAP S/4HANA with internal and third-party systems. Knowledge of secure connectivity, authentication and authorisation in SAP BTP. Strong problem-solving skills with the ability to translate business needs into technical solutions. Ability to work collaboratively within multi-disciplinary teams. Desirable Skills Background in ABAP development and SAP extensibility. Experience with SAP Event Mesh or event-driven architectures. Exposure to SAP Build Process Automation or workflow tooling. Familiarity with SAP Analytics Cloud or Datasphere. Experience working in regulated or professional services environments.
Shoosmiths
SAP BTP Developer
Shoosmiths Northampton, Northamptonshire
The SAP BTP Developer is responsible for the design, development and support of cloud-based integrations, extensions and applications on SAP Business Technology Platform (BTP). This role plays a key part in Shoosmiths' SAP modernisation journey which starts with a move to SAP Rise and Integration Suite. This role will look to use the clean core extensibility capabilities from SAP, to reduce customisation of the SAP environment. The Firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. Shoosmiths is also on a pathway to net zero across the value chain by 2040. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. To discover more about our benefits, please visit: Benefits Package. Our Strategy Shoosmiths strategy is to transform Shoosmiths from being a really good firm with a really solid reputation, into an excellent firm with a reputation for excellence . So that by 2030, we will excel in our chosen markets. At the heart of our new strategy is focus . Intense focus on what we do well. And a bold commitment to doing it even better. The Team The IS team at Shoosmiths plays a pivotal role in enabling the firm's digital transformation and operational excellence. With a team of 76 professionals, the department is structured into two core functions: Technical and Applications. The Technical team covers Service Desk, 3rd Line Support, Business Systems Training, Compliance, Networks, and Security, while the Applications team manages platforms such as SAP, iManage and other core legal systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm's strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based solutions. Design, build and maintain integrations using SAP Integration Suite (CPI), including REST, SOAP, SFTP, JDBC and event driven patterns. Develop side by side extensions and applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely with functional consultants to support SAP processes such as Finance, HR and core master data. Support integration migration activities from legacy platforms to SAP BTP. Produce high quality technical documentation, including design specifications, mappings and operational runbooks. Conduct code reviews, unit testing and debugging to ensure solutions are scalable, secure and maintainable. Support testing, deployment and post go live activities. Work with project managers to estimate effort, plan development work and deliver solutions within agreed timelines. Essential Skills Strong experience developing on SAP Business Technology Platform (BTP). Hands-on experience with SAP Integration Suite (CPI) and enterprise integration patterns. Experience building cloud applications or extensions using CAP and/or RAP. SAP Fiori/UI5 development experience. Understanding of clean-core principles and side-by-side extensibility. Experience integrating SAP S/4HANA with internal and third-party systems. Knowledge of secure connectivity, authentication and authorisation in SAP BTP. Strong problem-solving skills with the ability to translate business needs into technical solutions. Ability to work collaboratively within multi-disciplinary teams. Desirable Skills Background in ABAP development and SAP extensibility. Experience with SAP Event Mesh or event-driven architectures. Exposure to SAP Build Process Automation or workflow tooling. Familiarity with SAP Analytics Cloud or Datasphere. Experience working in regulated or professional services environments.
19/05/2026
Full time
The SAP BTP Developer is responsible for the design, development and support of cloud-based integrations, extensions and applications on SAP Business Technology Platform (BTP). This role plays a key part in Shoosmiths' SAP modernisation journey which starts with a move to SAP Rise and Integration Suite. This role will look to use the clean core extensibility capabilities from SAP, to reduce customisation of the SAP environment. The Firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. Shoosmiths is also on a pathway to net zero across the value chain by 2040. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. To discover more about our benefits, please visit: Benefits Package. Our Strategy Shoosmiths strategy is to transform Shoosmiths from being a really good firm with a really solid reputation, into an excellent firm with a reputation for excellence . So that by 2030, we will excel in our chosen markets. At the heart of our new strategy is focus . Intense focus on what we do well. And a bold commitment to doing it even better. The Team The IS team at Shoosmiths plays a pivotal role in enabling the firm's digital transformation and operational excellence. With a team of 76 professionals, the department is structured into two core functions: Technical and Applications. The Technical team covers Service Desk, 3rd Line Support, Business Systems Training, Compliance, Networks, and Security, while the Applications team manages platforms such as SAP, iManage and other core legal systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm's strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based solutions. Design, build and maintain integrations using SAP Integration Suite (CPI), including REST, SOAP, SFTP, JDBC and event driven patterns. Develop side by side extensions and applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely with functional consultants to support SAP processes such as Finance, HR and core master data. Support integration migration activities from legacy platforms to SAP BTP. Produce high quality technical documentation, including design specifications, mappings and operational runbooks. Conduct code reviews, unit testing and debugging to ensure solutions are scalable, secure and maintainable. Support testing, deployment and post go live activities. Work with project managers to estimate effort, plan development work and deliver solutions within agreed timelines. Essential Skills Strong experience developing on SAP Business Technology Platform (BTP). Hands-on experience with SAP Integration Suite (CPI) and enterprise integration patterns. Experience building cloud applications or extensions using CAP and/or RAP. SAP Fiori/UI5 development experience. Understanding of clean-core principles and side-by-side extensibility. Experience integrating SAP S/4HANA with internal and third-party systems. Knowledge of secure connectivity, authentication and authorisation in SAP BTP. Strong problem-solving skills with the ability to translate business needs into technical solutions. Ability to work collaboratively within multi-disciplinary teams. Desirable Skills Background in ABAP development and SAP extensibility. Experience with SAP Event Mesh or event-driven architectures. Exposure to SAP Build Process Automation or workflow tooling. Familiarity with SAP Analytics Cloud or Datasphere. Experience working in regulated or professional services environments.
Gleeson Recruitment Group
Head of IT Change & Delivery
Gleeson Recruitment Group
Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front? We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team. This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business. You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives. The Role You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives. Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives. The environment is collaborative, commercially focused, and moving through significant technology and operational change. Current Projects & Technology Landscape The business has a strong pipeline of upcoming initiatives, including: Salesforce enhancement programmes IFS optimisation and improvement projects Longer term CRM and ERP transformation activity IoT related projects linked to new smart product initiatives Ongoing technology stack modernisation Process improvement and delivery maturity initiatives Key Responsibilities Lead and evolve the IT Change and Delivery function Drive governance, prioritisation, and delivery best practice Lead complex cross-functional programmes and projects Manage and mentor a delivery team Build strong relationships with stakeholders across the wider business Balance strategic planning with hands-on delivery involvement Ensure delivery risks, dependencies and resource demands are effectively managed Support both Agile and Waterfall delivery approaches where appropriate Experience Required: You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution. You'll likely bring: Experience leading IT change, transformation or project delivery functions Strong stakeholder engagement and business partnering skills Experience managing teams within technology delivery environments A hands-on approach with the ability to lead major programmes directly Strong governance, planning and prioritisation capability Experience working within fast-paced operational businesses Advantageous Exposure to technologies/environments such as: Salesforce IFS Dot Digital Five9 What's On Offer High-profile role working closely with senior leadership Opportunity to shape and mature an evolving IT Change function Broad transformation exposure across strategic initiatives Hybrid working environment Competitive salary and benefits package If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
19/05/2026
Full time
Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front? We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team. This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business. You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives. The Role You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives. Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives. The environment is collaborative, commercially focused, and moving through significant technology and operational change. Current Projects & Technology Landscape The business has a strong pipeline of upcoming initiatives, including: Salesforce enhancement programmes IFS optimisation and improvement projects Longer term CRM and ERP transformation activity IoT related projects linked to new smart product initiatives Ongoing technology stack modernisation Process improvement and delivery maturity initiatives Key Responsibilities Lead and evolve the IT Change and Delivery function Drive governance, prioritisation, and delivery best practice Lead complex cross-functional programmes and projects Manage and mentor a delivery team Build strong relationships with stakeholders across the wider business Balance strategic planning with hands-on delivery involvement Ensure delivery risks, dependencies and resource demands are effectively managed Support both Agile and Waterfall delivery approaches where appropriate Experience Required: You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution. You'll likely bring: Experience leading IT change, transformation or project delivery functions Strong stakeholder engagement and business partnering skills Experience managing teams within technology delivery environments A hands-on approach with the ability to lead major programmes directly Strong governance, planning and prioritisation capability Experience working within fast-paced operational businesses Advantageous Exposure to technologies/environments such as: Salesforce IFS Dot Digital Five9 What's On Offer High-profile role working closely with senior leadership Opportunity to shape and mature an evolving IT Change function Broad transformation exposure across strategic initiatives Hybrid working environment Competitive salary and benefits package If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
THE HYDE GROUP
Salesforce Product Owner
THE HYDE GROUP
Salesforce Product Owner London Bridge (2 days office-based, 3 days remote working) Up to £75,000 Hyde is looking for a Salesforce Product Owner to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce Product Owner (internally titled CRM Manager) at Hyde New Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data-driven decision-making across the organisation. This is a strategic, and hands-on CRM Manager role leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience. Key Duties Salesforce strategy - Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs. CRM optimisation - Oversee continuous improvement of CRM processes, workflows and data quality. Cross-functional delivery - Manage and deliver digital projects in partnership with teams across Hyde. Customer insight - Use CRM data to generate actionable insights that inform business development and marketing activity. Stakeholder engagement - Act as the CRM subject-matter expert, supporting colleagues and ensuring best practice adoption. Why Join Hyde? Hyde is part of the Hyde Group, one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Salesforce Product Owner, we're seeking someone who can bring: Proven experience in CRM leadership and Salesforce product ownership Strong collaboration and communication skills A proactive mindset and passion for customer-centred digital transformation The ability to interpret data and engage stakeholders across all levels The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.
19/05/2026
Full time
Salesforce Product Owner London Bridge (2 days office-based, 3 days remote working) Up to £75,000 Hyde is looking for a Salesforce Product Owner to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce Product Owner (internally titled CRM Manager) at Hyde New Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data-driven decision-making across the organisation. This is a strategic, and hands-on CRM Manager role leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience. Key Duties Salesforce strategy - Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs. CRM optimisation - Oversee continuous improvement of CRM processes, workflows and data quality. Cross-functional delivery - Manage and deliver digital projects in partnership with teams across Hyde. Customer insight - Use CRM data to generate actionable insights that inform business development and marketing activity. Stakeholder engagement - Act as the CRM subject-matter expert, supporting colleagues and ensuring best practice adoption. Why Join Hyde? Hyde is part of the Hyde Group, one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Salesforce Product Owner, we're seeking someone who can bring: Proven experience in CRM leadership and Salesforce product ownership Strong collaboration and communication skills A proactive mindset and passion for customer-centred digital transformation The ability to interpret data and engage stakeholders across all levels The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.
Proactive Appointments
Technical Project Manager
Proactive Appointments Exeter, Devon
Technical Project Manager Based in Exeter - 2 days onsite per week An exciting opportunity has opened for an experienced Senior Technical Project Manager to lead large-scale digital transformation and systems integration programmes within a collaborative, future-focused environment. This role offers the chance to drive meaningful change across complex technical ecosystems, working closely with stakeholders across healthcare, local authorities, and technology partners. Key responsibilities: Lead end-to-end delivery of major technical programmes, including system migrations and digital transformation initiatives Manage governance, risk, financial controls, and programme planning across multi-agency environments Oversee systems integration and interoperability across platforms, devices, and digital health systems Engage and influence stakeholders across healthcare, social care, and technology teams Requirements: Proven experience delivering complex technical projects including CRM, ERP, or large-scale system integrations Strong knowledge of APIs, cloud platforms, systems integration, and digital product environments Experience within health, social care, or IoT-enabled/TEC services is desirable PRINCE2, APM PMQ, Agile, or similar project management certifications Technical Project Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/05/2026
Full time
Technical Project Manager Based in Exeter - 2 days onsite per week An exciting opportunity has opened for an experienced Senior Technical Project Manager to lead large-scale digital transformation and systems integration programmes within a collaborative, future-focused environment. This role offers the chance to drive meaningful change across complex technical ecosystems, working closely with stakeholders across healthcare, local authorities, and technology partners. Key responsibilities: Lead end-to-end delivery of major technical programmes, including system migrations and digital transformation initiatives Manage governance, risk, financial controls, and programme planning across multi-agency environments Oversee systems integration and interoperability across platforms, devices, and digital health systems Engage and influence stakeholders across healthcare, social care, and technology teams Requirements: Proven experience delivering complex technical projects including CRM, ERP, or large-scale system integrations Strong knowledge of APIs, cloud platforms, systems integration, and digital product environments Experience within health, social care, or IoT-enabled/TEC services is desirable PRINCE2, APM PMQ, Agile, or similar project management certifications Technical Project Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Rise Technical Recruitment Limited
IT Manager / IT Infrastructure Manager
Rise Technical Recruitment Limited
IT Manager / IT Infrastructure Manager£50,000 - £60,000 + Excellent Benefits + 38 Days Holiday + Further Training + Progression + Enhanced Pension + Life Assurance + BenefitsHybrid role based in London, commutable from Camden, Westminster, Islington, Kensington, Hammersmith, Stratford, Watford, Croydon and surrounding areas. Are you an experienced IT Infrastructure or Cloud professional looking to step into a highly autonomous leadership role where you can drive large-scale digital transformation projects and shape the future of IT within a prestigious higher education environment?This is an excellent opportunity to join a forward-thinking and internationally recognised University, where you will play a key role in leading infrastructure strategy whilst having the ability to continue your development through further training and progression opportunities. The organisation is renowned for delivering a premium educational experience and is continuing to invest heavily into technology, innovation, and digital capability. You will join during an exciting period of transformation, with the chance to influence long-term IT strategy while remaining technically hands-on.In this role, you will lead a multidisciplinary IT Infrastructure and Cloud team, taking ownership of enterprise systems, networks, cloud services, cybersecurity, disaster recovery, and operational resilience. You will work closely with senior stakeholders across the institution to ensure IT services remain secure, scalable, and aligned to organisational objectives.This role would suit an experienced Infrastructure, Cloud, or IT Operations leader with strong technical expertise looking for a hands-on leadership position where you can continue your technical development within.The Role: Leading Infrastructure, Cloud, and Network operations across the organisation Driving digital transformation, cloud migration, and cybersecurity initiatives Managing enterprise systems, disaster recovery, resilience, and performance optimisation Leading and developing a high-performing technical team Hybrid role based in London The Person: Strong background in IT Infrastructure, Cloud, or IT Operations leadership Experience with Microsoft technologies including Active Directory and Azure Strong knowledge of enterprise infrastructure, networking, cybersecurity, and cloud services Experience managing technical teams and large-scale IT projects Commutable to London Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
19/05/2026
Full time
IT Manager / IT Infrastructure Manager£50,000 - £60,000 + Excellent Benefits + 38 Days Holiday + Further Training + Progression + Enhanced Pension + Life Assurance + BenefitsHybrid role based in London, commutable from Camden, Westminster, Islington, Kensington, Hammersmith, Stratford, Watford, Croydon and surrounding areas. Are you an experienced IT Infrastructure or Cloud professional looking to step into a highly autonomous leadership role where you can drive large-scale digital transformation projects and shape the future of IT within a prestigious higher education environment?This is an excellent opportunity to join a forward-thinking and internationally recognised University, where you will play a key role in leading infrastructure strategy whilst having the ability to continue your development through further training and progression opportunities. The organisation is renowned for delivering a premium educational experience and is continuing to invest heavily into technology, innovation, and digital capability. You will join during an exciting period of transformation, with the chance to influence long-term IT strategy while remaining technically hands-on.In this role, you will lead a multidisciplinary IT Infrastructure and Cloud team, taking ownership of enterprise systems, networks, cloud services, cybersecurity, disaster recovery, and operational resilience. You will work closely with senior stakeholders across the institution to ensure IT services remain secure, scalable, and aligned to organisational objectives.This role would suit an experienced Infrastructure, Cloud, or IT Operations leader with strong technical expertise looking for a hands-on leadership position where you can continue your technical development within.The Role: Leading Infrastructure, Cloud, and Network operations across the organisation Driving digital transformation, cloud migration, and cybersecurity initiatives Managing enterprise systems, disaster recovery, resilience, and performance optimisation Leading and developing a high-performing technical team Hybrid role based in London The Person: Strong background in IT Infrastructure, Cloud, or IT Operations leadership Experience with Microsoft technologies including Active Directory and Azure Strong knowledge of enterprise infrastructure, networking, cybersecurity, and cloud services Experience managing technical teams and large-scale IT projects Commutable to London Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Michael Page Technology
IT Manager
Michael Page Technology Ely, Cambridgeshire
An experienced IT Manager responsible for leading and managing IT service delivery across the organisation. You will act as the primary operational link between IT and the business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines people leadership, service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. As a small-sized entity, it offers an opportunity for professionals to make a tangible impact in their role. Description Act as the primary operational interface between IT and the business, owning escalations and service issues Monitor and manage IT service performance against KPIs and SLAs, driving continuous improvement Lead service transition and transformation activities, ensuring continuity and adoption of best practice Oversee IT procurement, supplier performance and contract management to ensure value for money Manage IT budgets, including financial planning, cost control and business case development Lead on IT and digital cybersecurity, compliance and governance, ensuring legislative and regulatory adherence Implement and maintain IT service management frameworks including incident, problem, change and service desk operations Build strong relationships with stakeholders to enable effective, secure use of technology Develop and deliver the IT and digital strategy aligned to organisational objectives Manage, motivate and develop IT staff, ensuring skills and capacity meet future demand Oversee live streaming and associated technology for Council meetings, ensuring reliable delivery Profile A successful IT Service Manager should have: Significant experience managing IT Infrastructure and driving service levels Proven leadership experience managing IT teams and service performance - including helpdesk management Experience delivering IT service transition, transformation and supplier management Strong knowledge of IT service management frameworks and best practice (e.g. ITIL) Experience developing and delivering IT and digital strategy Proven ability to manage IT budgets, procurement and contracts Strong understanding of cybersecurity, compliance and IT governance Excellent stakeholder engagement, communication and influencing skills Strong analytical skills with the ability to manage risk, change and performance Job Offer Competitive daily rate ranging from £450 to £550, paid in GBP. Interim position offering flexibility and career development opportunities. Chance to contribute to meaningful projects within the public sector. If you are ready to take on this exciting challenge as an IT Manager, we encourage you to apply today!
19/05/2026
Seasonal
An experienced IT Manager responsible for leading and managing IT service delivery across the organisation. You will act as the primary operational link between IT and the business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines people leadership, service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. As a small-sized entity, it offers an opportunity for professionals to make a tangible impact in their role. Description Act as the primary operational interface between IT and the business, owning escalations and service issues Monitor and manage IT service performance against KPIs and SLAs, driving continuous improvement Lead service transition and transformation activities, ensuring continuity and adoption of best practice Oversee IT procurement, supplier performance and contract management to ensure value for money Manage IT budgets, including financial planning, cost control and business case development Lead on IT and digital cybersecurity, compliance and governance, ensuring legislative and regulatory adherence Implement and maintain IT service management frameworks including incident, problem, change and service desk operations Build strong relationships with stakeholders to enable effective, secure use of technology Develop and deliver the IT and digital strategy aligned to organisational objectives Manage, motivate and develop IT staff, ensuring skills and capacity meet future demand Oversee live streaming and associated technology for Council meetings, ensuring reliable delivery Profile A successful IT Service Manager should have: Significant experience managing IT Infrastructure and driving service levels Proven leadership experience managing IT teams and service performance - including helpdesk management Experience delivering IT service transition, transformation and supplier management Strong knowledge of IT service management frameworks and best practice (e.g. ITIL) Experience developing and delivering IT and digital strategy Proven ability to manage IT budgets, procurement and contracts Strong understanding of cybersecurity, compliance and IT governance Excellent stakeholder engagement, communication and influencing skills Strong analytical skills with the ability to manage risk, change and performance Job Offer Competitive daily rate ranging from £450 to £550, paid in GBP. Interim position offering flexibility and career development opportunities. Chance to contribute to meaningful projects within the public sector. If you are ready to take on this exciting challenge as an IT Manager, we encourage you to apply today!
Tenth Revolution Group
Data Platform Agile Delivery Lead - London - £575/pd
Tenth Revolution Group
Data Platform Agile Delivery Lead - London - £575/pd Please note - this role will require you to attend the London based office as needed. To be eligible for this role you must have the unrestricted right to work in the UK. This organisation is not able to offer sponsorship. Overview My client is a global technology consulting partner, working with leading consultancies and end clients to deliver high-impact digital and technology transformation programmes worldwide. They are currently supporting a major consultancy engagement and are looking for an experienced Data Platform Agile Delivery Lead to join a high-profile delivery for a government organisation. This role combines hands-on agile delivery leadership with strategic planning and stakeholder management, supporting a large-scale AWS DevOps platform team within a complex, regulated environment. Role Summary You will lead a 15-person AWS DevOps Platform team, split across three delivery pods, guiding the successful delivery of a critical data and cloud platform. Acting as both Scrum Master and delivery lead, you will ensure strong agile execution while maintaining oversight of dependencies, risks, and roadmap delivery. The ideal candidate brings a strong DevOps or cloud engineering background, is comfortable operating at both team and programme level, and can foster accountability, pace, and collaboration across technical and non-technical stakeholders. Key Responsibilities Delivery Leadership: Own end-to-end delivery of the platform roadmap, managing cross-team dependencies, risks, and stakeholder reporting Agile Facilitation: Lead all agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog refinement across a large team Impediment Removal: Proactively identify and resolve technical, process, or organisational blockers to protect delivery outcomes DevOps Culture & Process: Support adoption of DevOps best practices including Infrastructure as Code, CI/CD, monitoring, security, and quality standards Stakeholder Management: Work closely with Product Managers, Architects, and Engineering leaders to align priorities and technical direction Metrics & Continuous Improvement: Track and analyse delivery and DevOps metrics (velocity, cycle time, deployment frequency, change failure rate) to drive performance improvements Coaching & Mentorship: Promote agile maturity, self-organisation, and a culture of accountability within the team Required Skills & Experience 5+ years' experience as an Agile Delivery Lead, Scrum Master, Agile Coach, or Technical Project Manager Strong understanding of AWS services (e.g. EC2, S3, IAM, EKS, RDS) Hands-on knowledge of Infrastructure as Code (Terraform or CloudFormation) and CI/CD tooling (Jenkins, GitHub Actions, GitLab CI) Proven ability to lead and motivate delivery teams in complex, fast-paced environments Strong experience using Jira or similar agile delivery tools Excellent communication skills, with the ability to bridge technical teams and senior stakeholders Desirable Skills AWS certifications (e.g. AWS Certified DevOps Engineer) Agile or project certifications (CSM, CSP, PMP) Previous experience as a Software Engineer or DevOps Engineer Additional Information Contract length: 3 months Day rate: £575 per day (Inside IR35) Location: London, with on-site attendance required for important meetings and workshops This is a standout opportunity for a delivery-focused agile leader to play a key role in a critical cloud and data platform programme within the public sector. To apply for this role please submit your CV or contact David Airey on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
19/05/2026
Contractor
Data Platform Agile Delivery Lead - London - £575/pd Please note - this role will require you to attend the London based office as needed. To be eligible for this role you must have the unrestricted right to work in the UK. This organisation is not able to offer sponsorship. Overview My client is a global technology consulting partner, working with leading consultancies and end clients to deliver high-impact digital and technology transformation programmes worldwide. They are currently supporting a major consultancy engagement and are looking for an experienced Data Platform Agile Delivery Lead to join a high-profile delivery for a government organisation. This role combines hands-on agile delivery leadership with strategic planning and stakeholder management, supporting a large-scale AWS DevOps platform team within a complex, regulated environment. Role Summary You will lead a 15-person AWS DevOps Platform team, split across three delivery pods, guiding the successful delivery of a critical data and cloud platform. Acting as both Scrum Master and delivery lead, you will ensure strong agile execution while maintaining oversight of dependencies, risks, and roadmap delivery. The ideal candidate brings a strong DevOps or cloud engineering background, is comfortable operating at both team and programme level, and can foster accountability, pace, and collaboration across technical and non-technical stakeholders. Key Responsibilities Delivery Leadership: Own end-to-end delivery of the platform roadmap, managing cross-team dependencies, risks, and stakeholder reporting Agile Facilitation: Lead all agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog refinement across a large team Impediment Removal: Proactively identify and resolve technical, process, or organisational blockers to protect delivery outcomes DevOps Culture & Process: Support adoption of DevOps best practices including Infrastructure as Code, CI/CD, monitoring, security, and quality standards Stakeholder Management: Work closely with Product Managers, Architects, and Engineering leaders to align priorities and technical direction Metrics & Continuous Improvement: Track and analyse delivery and DevOps metrics (velocity, cycle time, deployment frequency, change failure rate) to drive performance improvements Coaching & Mentorship: Promote agile maturity, self-organisation, and a culture of accountability within the team Required Skills & Experience 5+ years' experience as an Agile Delivery Lead, Scrum Master, Agile Coach, or Technical Project Manager Strong understanding of AWS services (e.g. EC2, S3, IAM, EKS, RDS) Hands-on knowledge of Infrastructure as Code (Terraform or CloudFormation) and CI/CD tooling (Jenkins, GitHub Actions, GitLab CI) Proven ability to lead and motivate delivery teams in complex, fast-paced environments Strong experience using Jira or similar agile delivery tools Excellent communication skills, with the ability to bridge technical teams and senior stakeholders Desirable Skills AWS certifications (e.g. AWS Certified DevOps Engineer) Agile or project certifications (CSM, CSP, PMP) Previous experience as a Software Engineer or DevOps Engineer Additional Information Contract length: 3 months Day rate: £575 per day (Inside IR35) Location: London, with on-site attendance required for important meetings and workshops This is a standout opportunity for a delivery-focused agile leader to play a key role in a critical cloud and data platform programme within the public sector. To apply for this role please submit your CV or contact David Airey on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Harvey Nash
Project Manager
Harvey Nash Edinburgh, Midlothian
Project Manager - Safety Compliance Improvement Contract: 12 months Location: Edinburgh (hybrid working) Harvey Nash's public sector client is seeking an experienced Project Manager. Key Responsibilities Lead end-to-end delivery, from procurement through implementation, go-live and handover. Manage public sector procurement activities, including business case development, tendering, evaluation and contract award. Develop and maintain robust project plans aligned to PRINCE2, Agile or hybrid methodologies. Manage suppliers, contracts, budgets, risks, dependencies and programme reporting. Work closely with digital architecture, business and technical teams to ensure effective system integration. Build and maintain strong stakeholder relationships across business, digital, procurement and external suppliers. Lead and motivate the project team, ensuring clear ownership, planning and delivery. Essential Experience Proven delivery of complex IT projects using Waterfall and/or Agile approaches. Strong public sector procurement experience, including compliance with statutory procurement regulations. Solid grounding in PRINCE2, Agile or hybrid project management methodologies. Experience managing third-party suppliers and delivering projects to time, cost and quality. Excellent stakeholder engagement and communication skills. Ability to work autonomously in a resource-constrained, programme-led environment. Desirable Experience delivering compliance, safety, asset management or IMS solutions. Experience of change, training or communications within transformation programmes. Relevant project or programme management qualifications. Always use these settings
19/05/2026
Contractor
Project Manager - Safety Compliance Improvement Contract: 12 months Location: Edinburgh (hybrid working) Harvey Nash's public sector client is seeking an experienced Project Manager. Key Responsibilities Lead end-to-end delivery, from procurement through implementation, go-live and handover. Manage public sector procurement activities, including business case development, tendering, evaluation and contract award. Develop and maintain robust project plans aligned to PRINCE2, Agile or hybrid methodologies. Manage suppliers, contracts, budgets, risks, dependencies and programme reporting. Work closely with digital architecture, business and technical teams to ensure effective system integration. Build and maintain strong stakeholder relationships across business, digital, procurement and external suppliers. Lead and motivate the project team, ensuring clear ownership, planning and delivery. Essential Experience Proven delivery of complex IT projects using Waterfall and/or Agile approaches. Strong public sector procurement experience, including compliance with statutory procurement regulations. Solid grounding in PRINCE2, Agile or hybrid project management methodologies. Experience managing third-party suppliers and delivering projects to time, cost and quality. Excellent stakeholder engagement and communication skills. Ability to work autonomously in a resource-constrained, programme-led environment. Desirable Experience delivering compliance, safety, asset management or IMS solutions. Experience of change, training or communications within transformation programmes. Relevant project or programme management qualifications. Always use these settings

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