IT Service Delivery Manager - Hybrid & SLA Champion

A well-established organization in Lincoln is seeking an IT Service Delivery Manager to oversee the delivery of high-quality IT services. The role involves ensuring services meet agreed Service Level Agreements (SLAs), managing stakeholder relationships, and driving continuous improvement initiatives. You will also support service transition for new or updated services and manage vendor performance. This position offers a hybrid working model, requiring 2 days in the office, with a salary up to £40k plus bonus and benefits.