Installations Engineer (IT)

R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team.

This is a highly varied, field-based role and is ideal for someone who enjoys hands-on project work, autonomy and working across a broad range of technologies. You'll be delivering IT installations and infrastructure projects for a diverse client base, both on-site and remotely - covering a range of projects from small device setups to multi-day rollouts.

If you come from an MSP background and enjoy fast-paced environments this role offers excellent exposure and long-term progression opportunities. Working hours are Monday to Friday, 8:50am - 5:40pm (with occasional out-of-hours work with time back in lieu) based at the Norwich head office with travel required to UK-wide client sites.

Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required.

The Company

This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions.

Benefits

• Competitive salary up to £DOE
• Company van provided
• 25 days holiday + bank holidays
• Private medical cover
• Pension scheme
• Gym membership
• Cycle to work scheme
• Employee Assistance Programme
• Time off in lieu (TOIL) for out-of-hours work
• Ongoing training and development opportunities

The Day to Day

• Delivering IT installation projects across client sites.
• Installing and configuring hardware including PCs, laptops and networking equipment.
• Supporting Microsoft 365 and Azure environments.
• Setting up and configuring devices and infrastructure.
• Installing and supporting network solutions including WAPs and cabling.
• Assisting with AV and telephony installations (where applicable).
• Managing multiple jobs per day (small works and larger projects).
• Attending client sites and acting as a professional, customer-facing representative.
• Taking ownership of projects from planning through to delivery and handover.
• Working independently while collaborating with the wider team.

You Will Have / Be

• Experience within an IT support or installations role (MSP background is highly advantageous).
• Strong knowledge of Windows environments and network infrastructure.
• Experience with Microsoft 365 and Azure.
• Experience with IP telephony, AV solutions or project-based work would be advantageous.
• Confident configuring laptops, desktops and network devices.
• Comfortable working autonomously in a field-based role.
• Strong problem-solving skills - able to research and find solutions independently.
• Excellent communication skills and client-facing confidence.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.