Linux Engineer

Graphcore is one of the world's leading innovators in Artificial Intelligence compute.

It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.

Job Summary

In the role of Linux Engineer at Graphcore, you will be key to ensuring flawless operation of our systems and personnel. You will support core IT services and Linux environments daily, assisting colleagues with issue resolution efficiently. A strong focus on security and adherence to guidelines is essential. This is an outstanding chance to join a company breaking new ground in AI technology!

The Team

You'll be joining a multidisciplinary team with outstanding technical skills and an encouraging culture. We collaborate closely, frequently exchanging knowledge, and your expertise will have a direct effect on our business. It's an exciting time to be part of Graphcore, with ambitious new projects ahead. If you're eager to tackle interesting challenges and watch your work produce real-world outcomes, this is the team for you.

Responsibilities and Duties

• Logging and solving support requests face-to-face and via the ticketing system.
• Managing and supporting Linux-based systems, providing Layer 1 & 2 support.
• Security patching, including risk assessment for Linux environments.
• Collaborating with engineering teams to manage hybrid cloud and on-prem servers.
• Maintaining Infrastructure-as-Code specifications to deploy and automate changes.
• Handling key infrastructure services such as DNS, DHCP, VPN, and LDAP.
• Maintaining and supporting the virtualisation platform.
• Detailing solutions and maintaining a clear, up-to-date internal knowledge base.

Essential:

• Excellent communication and customer service skills.
• Strong understanding of troubleshooting principles and methodical problem-solving.
• Over 5 years of experience in System Administration concentrating on delivering essential infrastructure services and automation.
• Strong Linux administration skills in Debian & RedHat derivatives on bare metal and virtual machines.
• Good networking skills such as VLANs, VPNs, Wi-Fi, routing, and subnetting.
• Hands on experience building and managing CI/CD pipelines (e.g., Jenkins, GitLab CI).
• Experience in handling Infrastructure-as-Code with Terraform, Puppet, Ansible, or equivalent tools.
• Managing Virtualisation Platforms like VMware ESXi/vSphere and KVM/libvirtd.

Desirable

• Experience with identifying network/storage/CPU/RAM bottlenecks across complex workloads.
• Familiarity with various monitoring solutions and stacks (e.g., Zabbix, Prometheus, Grafana Mimir, Open Telemetry).
• Experience handling web servers, load balancers, and reverse proxies (e.g., ha-proxy, nginx).
• Proficiency with containerisation frameworks and orchestration (e.g., Docker, containerd, Kubernetes).
• Python programming skills, with the ability to write code to interact with APIs, process data, and build small applications.

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar!

We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.