Knowledge System Manager

We are currently recruiting for an experienced Knowledge System Manager to work fully on-site in London for our client

Key responsibilities:

• Leading the team who own and maintain our client's knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team.
• Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements.
• Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation.
• Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money.
• Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users.
• Working across wider Knowledge and Learning Communities to support and engage users, including delivering training.
• Contributing to projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way. Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future.
• Expert insight on technological changes and knowledge management to ensure that the client remains up to date with current best practice.
• Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems.
• Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps.
• Current awareness and horizon scanning - monitoring, curating and promoting relevant developments in legal technology across a variety of knowledge platforms to ensure that learning content is kept up to date.

Minimum Requirement:

• Project Management
• Line management
• Knowledge systems experience
• Data knowledge systems background

If you feel you have the skills and experience needed for this role; please do apply now.

By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).