What You'll Do
- Program Strategy & Evolution: Drive the end-to-end delivery of complex programs, from initial discovery and technical scoping to global rollout and operationalization.
- Complex Interdependency Mapping: Act as the strategic glue between Product & Engineering Builders, Customer Care, Finance, and other teams. You ensure alignment and transparency across these teams.
- Risk & Compliance Orchestration: Proactively navigate the high-stakes intersection of fintech security and global travel regulations. You identify systemic risks before they impact the platform's integrity.
- Operational Excellence: Continuously refine how our most critical departments (Finance, Legal, Security) plug into the engineering lifecycle to remove friction and deliver a 7 star customer experience.
- Outcome-Driven Communication: Move beyond status updates to provide high-level visibility into program health, blockers, and trade-offs for leadership across global offices.
What You'll Need
- 5+ Years of Technical Program Management Experience: You have a proven track record of managing long-standing, navigating large-scale technical programs in high-growth environments in Fintech, TravelTech, or complex B2B SaaS.
- The "T" in TPM: You have enough technical depth to partner effectively with engineers and architects. You can navigate discussions on API integrations, financial ledgers, and cloud infrastructure without getting lost. You can hold your own in a room of engineers and security architects, understanding the trade-offs of different infrastructure and security decisions.
- Mastery of the "Internal Stakeholder" Matrix: Experience navigating the specific needs of Finance, Legal, and Compliance teams to ensure technical builds are "compliant by design."
- Systems Thinking: Ability to see the "big picture" of a platform and understand how a change in one microservice ripples through the entire Spend/Travel ecosystem.
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs.
We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.