Accepting applications until: 14 May 2026 Job Description Delivery Manager - Midlands
Your Role: Delivery Manager
You'll be responsible for ensuring Global delivers its contractual obligations for bus and rail advertising campaigns-safely, on time, within budget, and to the right quality-working with internal stakeholders, franchise partners, and third party fixing contractors across the region.
As a Delivery Manager at Global, you will:
Key Responsibilities
- Campaign delivery management: Monitor progress against delivery programmes, proactively manage late/extra workload, and communicate delays and impacts to relevant parties to protect on time delivery.
- Supplier management, quality & assurance: Validate supplier data and audit campaign delivery (right campaign/right asset/right time), ensure suppliers operate safely and meet required standards, and drive quality adherence on key accounts.
- Special campaigns & regional operations: Lead non standard and special campaigns (e.g., creative solutions, rail impact, bus wraps, special requests), ensuring requirements are understood and controls are in place to deliver "right first time".
- Asset standards, maintenance & cost control: Ensure bus framing/maintenance is on time and cost controlled; monitor and maintain rail assets to required electrical/structural compliance; oversee Birmingham warehouse operations and line manage the warehouse team.
What You'll Love About This Role
Think Big: Improve delivery performance and customer outcomes by spotting risks early and shaping better ways of working with partners and suppliers.
Own It: Take accountability for safe, on time, within budget delivery across a defined region, with clear measures and visible impact.
Keep it Simple: Unblock delivery issues quickly by aligning the admin hub, suppliers, and stakeholders with straightforward, practical actions.
Better Together: Work closely with franchise partners, suppliers, sales, and internal teams-sharing feedback, improving processes, and delivering as one team.
What Success Looks Like
In your first few months, you'll have:
- Built strong working relationships with key internal stakeholders, suppliers, and franchise partners across the region.
- Established clear delivery oversight (programme tracking, issue escalation, and comms cadence) to protect on time performance.
- Completed priority audits/assurance activity to validate delivery accuracy, quality, and H&S compliance.
- Taken ownership of special campaign delivery and the Birmingham warehouse operation, with clear standards and expectations in place.
What You'll Need
- Operational/logistics expertise: Proven experience managing operational challenges to deliver services reliably and efficiently.
- Supplier & contract management: Confidence reviewing performance, assuring standards, and managing third party suppliers.
- Autonomy and teamwork: Able to work independently across a region while collaborating effectively with multiple stakeholders.
- Communication & presentation: Clear, proactive communicator who can manage expectations and influence outcomes.
- Flexible approach: Willingness to travel and adapt to operational priorities and hours as required.
- Strong IT capability: Confident across Microsoft packages for reporting, tracking, and stakeholder updates.
- Coaching and Development: Nurturing talent by empowering and guiding individuals to unlock their potential.
- Building Trust: Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your team.
Creating a place we all belong at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.
We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
Lifestyle
A little extra, for the moments that matter. 25 days holiday with an extra day off to celebrate your Global anniversary, free mortgage advice, purchase up to 5 days additional holiday, enhanced family leave, accessibility leave, and much more.
Health
Put your health first with free Headspace membership for you and a loved one, access to a 24/7 virtual GP, nutrition coach, healthcare, and dental discounts.
Protection in the important moments. Long sickness insurance, 4x salary protection, cashback benefits, discounted gym memberships, pension, discounted travel insurance, and much more.