3062 jobs found

2/3 Line Support Spalding, Lincolnshire £30,000 - £35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2/3 level responsibilities. This company is a leading digital consultancy, renowned for delivering IT solutions tailored to unique business requirements. They cover a range of areas from CRM systems to e commerce platforms, delivering high quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward thinking environment. The Role Administer M365 (Exchange, SharePoint, Teams) and manage Azure AD security, groups, and Conditional Access. Use Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configure MS Teams Rooms (MTR) and Audio Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolve escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry standard ITSM tools. Manage MFA and security baselines and ensure endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person Strong experience in Microsoft 365 administration and Azure AD/Intune environments. Proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non technical users. Interested in learning PowerShell scripting and leading project based work; relevant Microsoft certifications (e.g. MD 102, MS 102, or AZ 104) are highly desirable. Reference Number: BBBH269775 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Integration Support Specialist Department: Implementation Engineering Employment Type: Permanent Location: Newcastle-upon-Tyne Reporting To: Integration Support Lead Description We're looking for an Integration Support Specialist to join our Implementation Engineering team at Bede. In this role, you'll help clients and partners integrate with our platform, working across APIs, front end applications and Adobe Experience Cloud technologies. You'll support a range of technical integration activity - from helping teams get set up in the right way, to troubleshooting issues and guiding best practice throughout the integration journey. You'll work closely with internal engineering teams, Adobe specialists and client stakeholders to keep integrations moving, solve technical challenges, and make sure solutions are implemented effectively. This is a great opportunity for someone who enjoys getting into the detail, working across different systems, and acting as the link between technical teams and customer needs. What you'll be doing Support external development teams as they integrate with Bede's Platform APIs, AEM components, Adobe Target implementations, and Adobe Campaign / Journey Optimizer workflows. Provide best practice guidance on integrating front end applications with RESTful APIs, AEM Sites, Content Fragments / Experience Fragments, and Adobe Target activities. Help to set up, validate and troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, Target audiences and activities, Data Collection configurations, and Campaign / Journey Optimizer event triggers and payloads. Work closely with internal API developers to help shape API design and ensure it supports Adobe Experience Cloud use cases and wider end to end customer journeys. Support API Management configuration and setup, including tooling such as Microsoft Azure API Manager. Join client calls, workshops and technical sessions to provide clear support and guidance around API integration design, front end implementation, and Adobe Experience Cloud usage. Coordinate with internal teams, Adobe specialists, and client stakeholders to keep complex, multi system integrations aligned and moving forward. Build and maintain strong working relationships with clients, vendors, Adobe teams, and partners to support successful technical outcomes. What we are looking for Excellent communication skills, with the ability to explain technical concepts to both technical and non technical stakeholders. Proficiency in front end development (e.g., JavaScript/TypeScript, React/Vue, CSS, HTML) and understanding of how modern apps consume APIs and Adobe content. Solid experience working with RESTful APIs for user facing applications. Ability to diagnose and troubleshoot integration issues across web, mobile, API layers, and Adobe Experience Cloud. Strong collaborative skills for working across engineering, product, Adobe specialists, and client teams. Experience with Agile delivery and tools such as Jira. It's a bonus if you also have: Experience with Adobe Experience Manager, including areas such as components, templates or content fragments. Experience with Adobe Target, including implementation support, activity setup or troubleshooting. Experience with Adobe Campaign or Journey Optimizer, particularly event based workflows or transactional messaging integrations. Exposure to integrating Adobe tools with external systems or APIs. An understanding of digital customer journeys in sectors such as gaming, betting or digital entertainment. Familiarity with software development best practice, Git workflows, or React Native debugging. What we can offer you Here at Bede, we offer a competitive salary and a strong benefits package, but what really matters to us is creating an environment where people feel trusted, supported and able to do their best work. We're a people centric business and we regularly review our benefits based on colleague feedback, so what we offer continues to reflect what matters most to our teams. A friendly, flexible and trust based approach to working 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break Fully matched private pension scheme (up to 8%) Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre existing conditions) Life assurance cover of 4x your annual salary Employee Assistance Programme (via Bupa), providing confidential support and practical advice whenever you might need it Access to Calm - the app for meditation and sleep Innovation and learning - space to develop skills, try new ideas and experiment, with an annual hackathon where some ideas make it into real work. A work owned mobile phone or tablet of your choice, with the monthly contract covered by us A great office setup - free snacks and drinks every day, plus regular food vans from some of the best places in Newcastle Bede Bucks - exclusive colleague discounts and access to a wellbeing platform Lots of social events - both in and outside of working hours Referral programme - help us grow the team and receive a referral bonus of up to £3,000 (pre tax, subject to scheme terms) Bede swag - including hoodies, t shirts and our much loved Bede socks Bede Holidays - extra discretionary days off through the year as a thank you for the great work our teams do

We work with some of the UK's biggest companies and government departments to provide a pragmatic approach to technology, delivering bespoke software solutions and expert advice. Our clients are increasingly looking to us to help them make the best use of their data. In building data platforms and pipelines, our data engineers create the foundation for diverse data & analytics solutions, including data science and AI. They build data lakes and warehouses, create the processes to extract or access operational data, and transform siloed datasets into integrated data models that allow insight into business performance and problems or training of ML models. These are hands-on, client-facing roles, with openings at senior or lead level to suit your experience. You may be leading teams, setting technical direction, advising clients or solving tough engineering challenges. You'd also be expected to spend some time on-site with clients in the London area on an ad-hoc basis. Our data engineers combine a strong software engineering approach with solid data fundamentals and experience with modern tools. We're technology agnostic, and we're open minded when it comes to your existing skillset. What are we looking for? Good experience with some of the technologies and approaches typical in modern data engineering and reporting. Including storage, data pipelines to ingest and transform data, and querying & reporting of analytical data. You've worked with technologies such as Python, Spark, SQL, Pyspark, PowerBI etc. You've got a background in software engineering, including Front End technologies like JavaScript. You're a problem-solver, pragmatically exploring options and finding effective solutions. An understanding of how to design and build well-structured, maintainable systems. Strong communication skills and a collaborative approach to work. You embrace the chance to try new things, learn new skills and grow your experience. It would be great if you have: Experience of relevant cloud services within AWS, Azure or GCP. Experience working in an Agile environment. Experience working with common vendor products such as Snowflake or Data Bricks. Experience working with CI/CD tooling. What you'll get in return is: 25 days' annual leave, rising to 30 days with each year of service. Generous family leave policies. Access to an employer pension scheme, private medical services and Group Life Assurance. A range of optional benefits such as discounted gym membership and a cycle-to-work scheme. A meaningful approach to evaluating your performance and providing feedback on your progress. At Scott Logic, we value the flexibility of remote working alongside the value gained from spending time with our colleagues and clients. In our offices you'll find employee-led clubs and events, as well as free games, books, and refreshments. We have shared values that govern our behavior toward others and the environment. We are proud to be a B Corp, a global movement of businesses driving for a more inclusive, equitable, and regenerative economy.

Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public sector organisations. Role Summary: This isn't a back office support role. You'll work directly alongside senior leadership to design the operational processes, performance frameworks, and analytical tooling that underpin how we deliver services to clients. If you're intellectually curious, interested in AI and cloud infrastructure, and want to see your work make a tangible difference from week one, this is the role for you. Key Responsibilities: Analyse operational and service data to identify failure patterns, inefficiencies, and improvement opportunities, translating findings into clear, actionable recommendations. Design and build performance dashboards tracking key operational metrics; produce regular reports for senior leadership. Document, map, and continuously improve the operational processes that sit behind our service delivery from how incidents are handled to how client requests are fulfilled. Partner with engineering and SRE teams to specify and test process and tooling enhancements, writing clear requirements and acceptance criteria. Participate in Agile delivery cycles, sprint planning, stand ups, retrospectives and maintain a prioritised backlog of operational improvements. Act as a bridge between operational teams and technical stakeholders, presenting data driven insights in a clear, structured way. 2:1 or above in a STEM or related degree, Computer Science, Information Systems, Mathematics, Data Science, or Business with a strong quantitative component Strong A-level results (AAB minimum), demonstrating academic rigour and analytical capability Logical, structured thinker who enjoys breaking down complex problems and building systematic solutions Proficiency in Excel or Google Sheets; comfortable with data and willing to go deeper into BI tooling (Power BI, Tableau or similar) Clear communicator, able to write concise documentation and present findings confidently to both technical and non technical audiences One or more would be an advantage: Genuine interest in AI, whether through coursework, personal projects, experimentation with LLMs/APIs, or following the space closely. Familiarity with cloud platforms (AWS, Azure, GCP) at a conceptual or practical level. Any hands on experience with AI tools or development (prompt engineering, working with APIs, building small scale AI applications) is a real advantage. Why Join Era4: You'll be joining a mission driven start up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next generation company operates at scale. Diversity & Inclusion : Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you looking for a role that combines technical problem-solving with real-time operational support, helping ensure smooth and reliable service delivery? We are looking for a proactive and technically skilled Technical Support Engineer to join our Engineering team. You will be responsible for monitoring production systems, triaging alerts and incidents, troubleshooting technical issues, and supporting the operational stability of our cloud-based services. You'll collaborate closely with internal engineering teams and stakeholders to ensure high-quality operational outcomes and swift resolution of issues. Please note: This role will require occasional out-of-hours work to provide coverage for US operational hours. Key Responsibilities Actively monitor and respond to system alerts and operational incidents. Triage and troubleshoot production issues across platform, software, and service layers. Resolve routine requests and common technical issues using and improving Standard Operating Procedures. Work with engineering teams to investigate and resolve significant incidents and defects. Communicate timely updates to stakeholders during escalations. Maintain accurate documentation of issues, resolutions, and operational processes. For access to the full job description please download the specification on the right hand side under 'documents' About You To be successful in this role, you will have: Excellent attention to detail and strong organisational skills. Effective written and verbal communication skills. Ability to work independently and as part of a team under pressure. Strong prioritisation skills with the ability to manage multiple ongoing issues. A methodical and structured troubleshooting approach. Desirable experience includes: Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud). Familiarity with monitoring, alerting, and log analysis tools. Experience with Jira, scripting or automation tools. Understanding of IT service management best practices (e.g., ITIL). If you enjoy solving technical challenges, maintaining system reliability, and working in a dynamic, supportive team - we'd love to hear from you. About Us All our benefits information can be found in the downloadable Benefits document under 'Information' on the right hand side of this screen. At Perspectum, we are committed to fostering diversity, equity, and inclusion. We prioritise hiring based on merit, skills, and qualifications, valuing individuals for their unique contributions while ensuring a culture that respects and celebrates differences. If you require any reasonable adjustments as part of your application process, please let our Talent Team know.

Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

Our client is seeking a highly capable Full Stack Developer to design, build, and scale core technology systems for an insurance business. This role is central to the development of data-driven and AI-enabled platforms that support autonomous underwriting, policy administration, and risk analysis. The successful candidate will take ownership of backend architecture, database design, and API integrations, while also contributing to frontend applications used by underwriters, operations, and leadership. The ideal individual combines strong engineering fundamentals with curiosity about automation, data, and applied AI in a regulated insurance environment. This full-time position offers an opportunity to work within a collaborative team and make a direct impact on innovative insurance solutions. The role requires a blend of technical skills coupled with the ability to work closely with various stakeholders to ensure the successful implementation of technology. The successful applicant will be pivotal in enhancing the technology landscape of the business and maintaining high standards of regulatory compliance throughout. Job Duties: Design, build, and maintain scalable backend systems supporting underwriting, policy lifecycle management, claims, and risk data. Architect and manage relational SQL databases (e.g. PostgreSQL, MySQL, SQL Server), including schema design, indexing, performance tuning, and data integrity. Implement robust data pipelines to ingest, normalise, and store internal and third-party data sources (e.g. valuation data, risk data, geospatial data). Embed API-driven AI and ML tools into underwriting workflows to support automated risk assessment, pricing recommendations, and decision making. Integrate large language models (LLMs) and other AI services for automated submission triage, risk summarisation and scoring, and policy wording generation and validation. Design and maintain secure internal and external APIs (REST / GraphQL) for underwriting, pricing, document handling, and third party integrations. Develop and maintain modern, intuitive frontend applications for underwriters and operational teams. Write clean, well documented, and well tested code; implement CI/CD pipelines and automated testing. Job Requirements: Strong experience as a Full Stack Developer or similar role. Advanced proficiency in SQL and relational database design. Solid backend development experience (e.g. Python, Node.js, Java, or similar). Frontend experience with modern frameworks (e.g. React, Vue, or Angular). Experience designing and consuming APIs (REST, GraphQL). Familiarity with cloud platforms (AWS, Azure, or GCP). Practical experience integrating AI/ML or LLM based services via APIs. Strong analytical and problem solving skills. Comfortable working in a regulated or data sensitive environment. What You'll Love: This role offers the chance to build core systems from the ground up within a specialist insurance business. You will have a direct impact on the development of autonomous underwriting capabilities and gain exposure to cutting edge AI applications in real world financial decision making. The organisation values professional growth and offers ample opportunities for training and career development, along with competitive compensation and 100% remote working options. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here

Our client is seeking a highly capable Full Stack Developer to design, build, and scale core technology systems for an insurance business. This role is central to the development of data-driven and AI-enabled platforms that support autonomous underwriting, policy administration, and risk analysis. The successful candidate will take ownership of backend architecture, database design, and API integrations, while also contributing to frontend applications used by underwriters, operations, and leadership. The ideal individual combines strong engineering fundamentals with curiosity about automation, data, and applied AI in a regulated insurance environment. This full-time position offers an opportunity to work within a collaborative team and make a direct impact on innovative insurance solutions. The role requires a blend of technical skills coupled with the ability to work closely with various stakeholders to ensure the successful implementation of technology. The successful applicant will be pivotal in enhancing the technology landscape of the business and maintaining high standards of regulatory compliance throughout. Job Duties: Design, build, and maintain scalable backend systems supporting underwriting, policy lifecycle management, claims, and risk data. Architect and manage relational SQL databases (e.g. PostgreSQL, MySQL, SQL Server), including schema design, indexing, performance tuning, and data integrity. Implement robust data pipelines to ingest, normalise, and store internal and third-party data sources (e.g. valuation data, risk data, geospatial data). Embed API-driven AI and ML tools into underwriting workflows to support automated risk assessment, pricing recommendations, and decision-making. Integrate large language models (LLMs) and other AI services for automated submission triage, risk summarisation and scoring, and policy wording generation and validation. Design and maintain secure internal and external APIs (REST / GraphQL) for underwriting, pricing, document handling, and third-party integrations. Develop and maintain modern, intuitive frontend applications for underwriters and operational teams. Write clean, well-documented, and well-tested code; implement CI/CD pipelines and automated testing. Job Requirements: Strong experience as a Full Stack Developer or similar role. Advanced proficiency in SQL and relational database design. Solid backend development experience (e.g. Python, Node.js, Java, or similar). Frontend experience with modern frameworks (e.g. React, Vue, or Angular). Experience designing and consuming APIs (REST, GraphQL). Familiarity with cloud platforms (AWS, Azure, or GCP). Practical experience integrating AI/ML or LLM-based services via APIs. Strong analytical and problem-solving skills. Comfortable working in a regulated or data-sensitive environment. What You'll Love: This role offers the chance to build core systems from the ground up within a specialist insurance business. You will have a direct impact on the development of autonomous underwriting capabilities and gain exposure to cutting-edge AI applications in real-world financial decision-making. The organisation values professional growth and offers ample opportunities for training and career development, along with competitive compensation and 100% remote working options. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here

Perspectum Diagnostics Ltd. is seeking a Technical Support Engineer in Oxford, UK. The role requires monitoring production systems and triaging incidents to ensure service reliability. Applicants should have excellent problem-solving abilities and effective communication skills, as well as experience with cloud platforms such as AWS or Azure. A proactive approach is essential, with occasional out-of-hours work required. Join a dynamic team aimed at excellence and support with diverse values.

Castleton Commodities International (CCI) is hiring a Lead ETRM Solutions Architect to expand our Commodities Trading Technology team. This role sits at the center of our end-to-end trading lifecycle and is responsible for defining, architecting, and evolving the applications and integrations that support front-to-back commodities trading, from exchange connectivity and trade capture through Confirmations, Scheduling, P&L, Risk, and Settlements. You will operate across a distributed application landscape and partner closely with Trading, Risk, Operations, and Technology leadership to deliver scalable, resilient, and well-governed solutions. The ideal candidate is a hands-on architect who can define target state architecture, guide engineering teams, and drive best practices across system design, integration patterns, and platform strategy. Responsibilities: Define and own the architecture for applications and services across the end-to-end commodities trade lifecycle. Lead the design of integrations between ETRM platforms and surrounding systems, establishing scalable patterns and standards utilizing technologies such as Java, messaging frameworks, and enterprise data platforms. Architect robust data flows and integration frameworks, including mapping, transformations, validations, and exception handling, ensuring data accuracy, lineage, and control. Partner with Trading, Risk, Scheduling, Settlements, and Accounting stakeholders to translate business strategy and requirements into scalable, future-state technical architectures and roadmaps. Provide architectural oversight for production platforms, guiding incident response, root cause analysis, and the implementation of long-term, systemic solutions. Establish and drive best practices for operational resiliency, including monitoring, alerting, automated controls, reconciliation frameworks, and reprocessing capabilities. Govern architecture decisions with a focus on performance, scalability, maintainability, security, and cost efficiency. Lead design reviews and provide technical direction to engineering teams, promoting strong engineering standards, reusable patterns, and consistent integration approaches. Drive adoption of modern SDLC and platform engineering practices, including CI/CD, automated testing, environment strategy, and release governance. Oversee and coordinate delivery across global and offshore development teams, ensuring alignment to architecture standards and high-quality execution. Qualifications Bachelor's Degree Mathematics, Computer Science, Engineering, or related discipline. 10+ years of experience delivering ETRM solutions and architecture within a commodity trading environment. Proven experience leading architecture for complex, front-to-back trading ecosystems, including integration across multiple platforms and business domains. Strong experience working with US-based leadership and global, distributed engineering teams, including offshore delivery models. Demonstrated ability to engage senior business stakeholders and translate strategic objectives into technical architecture and execution roadmaps. Experience with full-scale ETRM platforms. Triple Point (TPT) CommodityXL (CXL) nice to have. Experience integrating with commodity exchanges (ICE, CME, NYMEX). Working knowledge of cloud platforms such as AWS and Azure, including architecture patterns and migration strategies. Ability to operate effectively in a fast-paced, dynamic, and high-intensity environment, with strong ownership and responsiveness. Technical Expertise Architecture and design of distributed systems and integration frameworks Event-driven and messaging architectures (Kafka, IBM MQ, TIBCO, JMS) Java and enterprise application frameworks (J2EE, Spring) Data platforms and databases (Oracle, AWS Redshift, PL/SQL) API design and integration (RESTful services) Cloud architecture (AWS, Azure) Modern front-end frameworks (Angular or React) - Awareness Level Scripting and automation (Windows, Linux, Python) Employee Programs & Benefits: CCI offers competitive benefits and programs to support our employees, their families and local communities. These include: Competitive comprehensive medical, dental, retirement and life insurance benefits Employee assistance & wellness programs Parental and family leave policies CCI in the Community: Each office has a Charity Committee and as a part of this program employees are allocated 2 days annually to volunteer at the selected charities. Charitable contribution match program Tuition assistance & reimbursement Quarterly Innovation & Collaboration Awards Employee discount program, including access to fitness facilities Competitive paid time off Continued learning opportunitiesVisit to learn more!Castleton Commodities International is a leading global energy commodities merchant and infrastructure asset investor. As a trader, CCI deploys capital on a proprietary basis in the physical and financial commodity markets, providing the Company with market insights and access. As a strategic investor and developer, CCI leverages its market expertise, operations capabilities, and industry knowledge to invest in, and develop, select commodity infrastructure assets. This fully integrated platform has generated strong risk-adjusted returns for our investors since our formation.

Career Opportunities: Resilience Architect (11233) Requisition ID11233-Posted - Years of Experience (2) -Consulting- Where (1) Airwalk Reply is the ReplyGroup companyspecialisedin the design and delivery ofcloud-basedservices and solutions, driving technology-led transformational change in complex, regulated industries such as Financial Services,Governmentand the Public Sector. We bring a unique combination of deep technical subject matterexpertiseacross technology strategy, architecture, service design,engineeringand security, alongside business domainexpertiseanda heavyweightdelivery capability. Role Overview: We are looking for a Resilience Architect to join our consulting practice, supporting clients in designing, assessing and enhancing their resilience capabilities. This is a client-facing role requiring a blend of technical depth, regulatory awareness and strong advisory skills. You will work with senior stakeholders to shape resilience strategies, uplift capabilities and embed best practices across complex organisations. Responsibilities: Act as a trusted advisor on enterprise resilience strategy, frameworks, and best practices Champion and evangelise resilience across client organisations and within the consulting practice, influencing technical and business stakeholders Conduct current-state assessments of infrastructure and organisational resilience capabilities Define and deliver resilience uplift programmes, including roadmap development and prioritisation Provide expertise in infrastructure resilience controls, cloud resilience design (AWS/Azure), and Business Continuity Planning (BCP) and Disaster Recovery (DR) Facilitate workshops and working sessions with client teams across technology, operations, and business functions Analyse complex environments across technology, processes, and people, translating findings into clear recommendations Produce high-quality deliverables, communicate with senior and regulatory stakeholders, and support sales, proposals, and thought leadership About the Candidate: Strong consulting mindset with experience delivering in client-facing roles Recognised expertise in enterprise, operational, or infrastructure resilience Proven experience assessing and improving resilience controls across infrastructure environments Hands on experience with Business Continuity Planning (BCP) and Disaster Recovery (DR) frameworks, testing, and execution Experience with public cloud platforms (AWS and/or Azure), including resilience design considerations, and enterprise backup and recovery toolsets Understanding of enterprise architecture and/or business process design within infrastructure or hosting domains Ability to navigate complex and ambiguous problems, work across multiple stakeholders and competing priorities, and translate technical detail into business focused insights, supported by strong communication and storytelling skills Experience within Financial Services, including Operational Resilience programmes, Important Business Services (IBS), Impact Tolerances (ITOL), and regulatory engagement, as well as prior experience in a consultancy or advisory firm, would be beneficial AWS certification or demonstrable deep platform knowledge, along with working knowledge of networking fundamentals, incident management frameworks (e.g. ITIL), and observability and monitoring tooling, would be advantageous Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

Overview You will take ownership of core IT infrastructure services, providing second line operational support, technical assurance and continuous improvement across on prem, cloud and endpoint environments. Operating in a globally distributed and operationally critical business, this role requires strong troubleshooting capability, proactive risk management and close collaboration with IT&S leadership, service desk teams, vendors and cyber / OT specialists. This is a hands on technical role with responsibility for maintaining service stability, supporting change delivery, responding to incidents (including cyber events), and ensuring infrastructure services evolve in line with industry standards and organisational strategy. What you'll do Provide operational support and assurance across global server, network, endpoint and cloud platforms Deliver assigned infrastructure tasks and projects on time and to budget using standard processes and documentation Provide second line support for infrastructure incidents, escalating where appropriate and ensuring timely resolution Maintain and manage core infrastructure services including physical and virtual servers, storage and cloud platforms Ensure operating system updates, patching and security controls are applied across infrastructure and endpoints Support data protection, backup, recovery and disaster recovery solutions across the business Monitor, respond to and assist with investigation of cyber security incidents and threatsSupport IT Service Desk requests and incidents, ensuring SLA compliance and accurate system updates Develop cost effective infrastructure solutions through in house platforms or external cloud services Manage infrastructure licences and asset ownership to meet audit and compliance requirements Engage with vendors and third party suppliers to support service delivery and technology improvement Work collaboratively with Cyber and OT teams to support secure and resilient operations Provide out of hours support when required Ensure all activities comply with IT&S Usage & Security Policies and Company QHS&E procedures What to bring Strong experience in an infrastructure support or specialist role Proven hands on experience supporting Microsoft server technologies (Active Directory, DNS, DHCP, Group Policy) Experience supporting cloud services, including Microsoft Azure and Azure AD Strong understanding of networking principles including TCP/IP, subnets, VLANs and Wi Fi Experience supporting virtualised and physical infrastructure environments Strong troubleshooting and incident management skills across infrastructure platforms Ability to manage changing priorities and work effectively under pressure Strong communication skills with the ability to engage users, teams and third party vendors Willingness to provide out of hours operational support Degree or HND in a computing or IT related discipline Microsoft technical certifications Experience with backup, recovery and disaster recovery solutions Knowledge of cyber security practices in enterprise environments Experience supporting infrastructure in safety critical or regulated industries Interest in emerging technologies, continuous improvement and professional development Location: Aberdeen (with support to global operations) Talk to us today to explore how we can support your organisation's technology needs.

Job Schedule Full time Job Description You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorganChase within Employee Platforms - Collaboration & Communication, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. One of these teams is the External Collaboration Product Area, part of Content Creation & Collaboration, which enables secure collaboration with external partners, clients, and vendors. The product area owns platforms such as Slack, Google Workspace, and Virtual Data Rooms, delivering business capability while meeting firmwide risk, control, and regulatory standards. Job responsibilities Applies technical knowledge and problem solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Drives the daily activities supporting the standard capacity process applications Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses Considers upstream/downstream data and systems or technical implications Be accountable for making significant decisions for a project consisting of multiple technologies and applications Design, implement, and maintain resilient collaboration solutions that support secure external sharing and cross-organizational workflows. Manage identity and access configurations for external users, including Entra ID (Azure AD B2B), OAuth 2.0 flows, and conditional access policies. Evaluate and onboard new SaaS collaboration tools (e.g., VDRs, client portals) in line with security and compliance requirements. Conduct root cause analysis and implement fixes for recurring issues to improve platform reliability. Required qualifications, capabilities, and skills Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.) Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge Strong hands on experience with: Slack / Slack Enterprise Grid Google Workspace / Google Identity Microsoft 365 B2B collaboration and external sharing Virtual Data Rooms (e.g., Intralinks, Datasite, Debtdomain) OAuth 2.0 and secure authentication practices Preferred qualifications, capabilities, and skills BS/BA degree with 4+ years of experience in SaaS collaboration platforms and enterprise IT. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

We are looking for aSenior Software Engineer(Backend) to play a pivotal role in leading the design, development, and deployment of complex software solutions. You will architect and maintain data engineering pipelines, backend services, and APIs, delivering reliable and scalable systems that address business needs across diverse industries. This position requires deep expertise in software engineering concepts, advanced coding abilities (preferably Python), and hands on experience with cloud deployments, databases, and containerisation (Docker). We're looking for someone with a co-operative, can do attitude who can build high-quality data engineering solutions. If this sounds like you, we can't wait to hear from you! KEY RESPONSIBILITIES: Contribute to the design, development, and deployment of robust software solutions, promoting best practices throughout the software development lifecycle. Contribute to architecting and maintaining complex data engineering pipelines, backend services, and APIs to ensure scalability, reliability, and high performance. Support the thorough review of Python and SQL code via Git, promoting code quality, security, and adherence to engineering standards. Support cloud based deployments and infrastructure (e.g. Azure, GCP), leveraging Linux scripting and advanced Docker skills including storage, volumes, and permissions. Develop and implement database solutions using SQL and Cloud platforms, with a focus on optimising performance and data integrity. Mentor and guide junior engineers, facilitating knowledge sharing and the adoption of best engineering practices. Troubleshoot and enhance existing systems, applying advanced problem solving and analytical skills. Effectively communicate technical concepts and project outcomes to stakeholders through written documentation, calls, and presentations. Demonstrate high attention to detail across all development activities, contributing to deliverables that meet technical and business requirements. Remain up to date with emerging software engineering technologies and industry trends and proactively suggest improvements and new approaches. Identify technical risks and contribute to project planning and task management, helping to achieve successful outcomes. KEY REQUIREMENTS: Mastery of at least one programming language (preferably Python) with deep understanding of advanced technical concepts (system architecture, microservices, cloud-native design, OOP, concurrency, decorators, recursion) Experience in delivering, designing, and deploying scalable software solutions and complex software projects, including backend services, data engineering pipelines, and APIs Experience in DevOps practices, such as CI/CD, version control (Git, GitHub, Azure DevOps), infrastructure as code, and collaborative workflows Experience with Docker development workflows, including DockerFiles, storage, volumes, and production grade deployments Strong understanding of databases (SQL Server, Postgres) and ORMs (e.g., SQLAlchemy, Prisma), including database migrations (Alembic) Advanced knowledge of cloud deployment (AWS, Azure) and Linux scripting (e.g., bash) High attention to detail with a thorough approach to code review and testing Track record of mentoring, establishing engineering best practices, and code quality assurance Effective communication skills, able to convey complex technical concepts to diverse audiences (stakeholders, technical/non-technical) Demonstrated ability to work independently and make architectural decisions Ability to identify, propose, and implement improvements to engineering processes Strong problem-solving skills and analytical thinking Hands on experience with cloud infrastructure (deployment, monitoring, scaling) INTERVIEW PROCESS: Stage 1: 20 min video call with a member of the hiring team Stage 2: 45 mins live coding task Stage 3: 90 min F2F interview in our London office OUR BENEFITS: At ADSP, we believe in rewarding talent and supporting your growth. Here's what you can look forward to as part of our team: Competitive compensation package including annual performance bonus 26 days of annual leave, 8 bank holidays plus your birthday off BUPA Private Healthcare Enhanced family leave £1,000 annual development budget Flexible hybrid working (2 days a week in our modern Shoreditch office) Remote working from anywhere in the world for up to 4 weeks each year Latest tech that suits your needs: high-spec Windows machine or a MacBook Free snacks and drinks, and regular team socials Supportive entrepreneurial environment offering a ton of autonomy and opportunity to work on a variety of projects, technologies and industries Join us and realise your full potential in a collaborative, forward-thinking team, where your work will help shape the future. OUR COMMITTMENT TO DEI: At ADSP, we are committed to fostering an inclusive hiring process and believe in creating an environment where all candidates have equal opportunities to succeed. If you require any reasonable adjustments during the application or interview process, please do not hesitate to reach out to us at

locations: United Kingdom-Remote Location Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: The vKS Application Engineering team is responsible for enabling enterprise success with vSphere Kubernetes Service (vKS) as part of VMware Cloud Foundation (VCF). Our mission is to accelerate adoption of vKS as the enterprise-grade Kubernetes platform for modern applications in private cloud. As a vKS Application Engineer, you will be on the front lines with enterprise customers, driving the successful adoption of vSphere Kubernetes Service (vKS) on VMware Cloud Foundation (VCF). This is a hands-on, customer-facing role focused on designing and validating solutions, running proof-of-concepts, and guiding customers through their modernization journey. Key Accountabilities Act as a trusted advisor for enterprise customers, guiding them through the design, validation, and deployment of vKS solutions on VCF. Collaborate closely with field account teams to align solution architecture with customer priorities and drive successful engagement outcomes. Lead technical discovery sessions, workshops, and proof-of-concepts to validate vKS architectures and demonstrate business value. Partner with sales to jointly develop customer proposals that address modernization goals, workload placement, and operational transformation. Provide prescriptive guidance on Kubernetes adoption, DevOps/CI-CD integration, and enterprise requirements such as scalability, security, and disaster recovery. Build and share reference architectures, deployment patterns, and technical assets to accelerate customer adoption of vKS. Deliver clear, compelling technical presentations to diverse audiences, from architects to executive decision makers. Stay current on industry trends, competitor offerings, and evolving enterprise requirements to position vKS effectively. Collaborate with product management and engineering to provide field feedback that influences roadmap direction. Required Skills & Experience Experience in application engineering or technical sales for enterprise IT, cloud, or application platforms. Strong expertise in Kubernetes, containers, and VMware Cloud Foundation (vSphere, vSAN, NSX as foundation). 8-10+ years in technology-related roles, with depth in enterprise IT architecture, application modernization, or cloud-native platforms. Demonstrated success working directly with enterprise customers to deliver technical solutions and drive platform adoption. Excellent communication, storytelling, and presentation skills with the ability to engage both technical and business leaders. Strong collaboration skills, able to work hand-in-hand with sales teams to advance customer opportunities. Proven ability to identify challenges, design solutions, and articulate value in business terms. Enthusiastic self-starter with curiosity, drive, and the ability to thrive in dynamic environments. Ability to travel up to 50% of the time Qualifications Bachelor's Degree in Computer Science, Engineering, Mathematics, or related field; or equivalent experience. Deep knowledge of VMware Cloud Foundation and Kubernetes platforms. Certifications in cloud-native or public cloud technologies (AWS, Azure, GCP, Red Hat OpenShift, etc.) are highly desirable. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL

Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL