Senior AI Solutions Architect - CX/ES

  • Zendesk Group
  • 09/05/2026
Full time Information Technology Telecommunications

Job Description

A leading customer experience software company in the United Kingdom is looking for a Senior Solutions Consultant to drive AI-powered customer solutions and lead technical strategy throughout the sales cycle. The ideal candidate will have over 5 years of experience in SaaS or enterprise software environments, strong analytical skills, and proven expertise in AI technologies. This role provides the opportunity to collaborate with cross-functional teams and influence future innovations in a rapidly evolving market.