Resident Experience Lead, North East UK

  • Ocasahomes
  • 08/05/2026
Full time Information Technology Telecommunications

Job Description

Ocasa Homes in North East England is seeking a Resident Services Manager to lead and enhance resident experiences across multiple communities. This pivotal role involves managing property viewings to drive occupancy, ensuring compliance with operational standards, and fostering resident engagement through community initiatives. The ideal candidate will have a strong customer-facing management background and an understanding of the residential rental market. This position offers a competitive benefits package including enhanced pension, annual leave, and private healthcare.