IT Service Manager - Hybrid, Career Growth & Profit Share

CV Screen is hiring an IT Service Manager for their team in Bournemouth. This role involves overseeing day-to-day support services, ensuring SLA and KPI targets are met. Responsibilities include managing escalations, reporting service performance, and providing line management support to a team of Support Desk Engineers. The position comes with a salary up to £34,000 and includes benefits like a profit share scheme, hybrid working, and additional holidays based on performance.