We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Are you looking for a fresh challenge, with a forward thinking organisation within the high tech engineering sector? The Hyde Group are established industry experts within Aerospace Engineering and have a new vacancy for an I.T Apprentice working at our site in Stalybridge. About us We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Nuclear, Energy and Scientific sectors. We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first time solutions and going the extra mile to delight our customers. About the opportunity This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package. As an I.T Apprentice you will be working within an existing team of I.T technicians dealing with the first line support calls and liaising with second and third line support. The right candidate will be able to work as part of a team and also be happy to work independently. Main Duties Provide first line support to users across the business (onsite and remote). Log and manage incidents via the IT helpdesk system. Assist with hardware setup (PCs, laptops, mobile devices, printers). Support Microsoft 365 services (Outlook, Teams, SharePoint). Carry out basic user account administration (Active Directory / Entra ID). Assist with IT projects (e.g. system rollouts, upgrades, deployments). Perform routine checks and maintenance tasks. Escalate issues to senior IT staff where required. Desired Knowledge Windows 10/11 knowledge. Basic networking knowledge. What we offer Competitive salary. Generous annual leave entitlement. Exciting benefits package with access to discounts from leading retailers. Purpose built sites with free parking. Discounted gym membership. Excellent career development opportunities available. Diversity and Inclusion The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector. All our roles require the need to obtain pre-employment security screening checks including referencing. If this sounds like the ideal opportunity for you, then we'd love to hear from you.
23/05/2026
Full time
Are you looking for a fresh challenge, with a forward thinking organisation within the high tech engineering sector? The Hyde Group are established industry experts within Aerospace Engineering and have a new vacancy for an I.T Apprentice working at our site in Stalybridge. About us We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Nuclear, Energy and Scientific sectors. We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first time solutions and going the extra mile to delight our customers. About the opportunity This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package. As an I.T Apprentice you will be working within an existing team of I.T technicians dealing with the first line support calls and liaising with second and third line support. The right candidate will be able to work as part of a team and also be happy to work independently. Main Duties Provide first line support to users across the business (onsite and remote). Log and manage incidents via the IT helpdesk system. Assist with hardware setup (PCs, laptops, mobile devices, printers). Support Microsoft 365 services (Outlook, Teams, SharePoint). Carry out basic user account administration (Active Directory / Entra ID). Assist with IT projects (e.g. system rollouts, upgrades, deployments). Perform routine checks and maintenance tasks. Escalate issues to senior IT staff where required. Desired Knowledge Windows 10/11 knowledge. Basic networking knowledge. What we offer Competitive salary. Generous annual leave entitlement. Exciting benefits package with access to discounts from leading retailers. Purpose built sites with free parking. Discounted gym membership. Excellent career development opportunities available. Diversity and Inclusion The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector. All our roles require the need to obtain pre-employment security screening checks including referencing. If this sounds like the ideal opportunity for you, then we'd love to hear from you.
Amazon is seeking an OMC Network Engineer in Edinburgh to support and maintain infrastructure hardware and connectivity for corporate offices. The role includes troubleshooting network incidents, coordinating with external vendors, and effective communication with stakeholders. Applicants should have experience as a network engineer and familiarity with IP networking fundamentals. This position demands working in a 24/7 operational environment, contributing to continuous improvement efforts and operational excellence.
23/05/2026
Full time
Amazon is seeking an OMC Network Engineer in Edinburgh to support and maintain infrastructure hardware and connectivity for corporate offices. The role includes troubleshooting network incidents, coordinating with external vendors, and effective communication with stakeholders. Applicants should have experience as a network engineer and familiarity with IP networking fundamentals. This position demands working in a 24/7 operational environment, contributing to continuous improvement efforts and operational excellence.
Job ID: Amazon UK Services Ltd. Responsibilities Putting the customers first, you will provide a 1st support service that ensures all IT equipment and infrastructure is running at optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team support. Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon policies and guidelines. Installation, maintenance and support of IT equipment. Asset and Inventory management. Liase with 3rd party vendors and suppliers to ensure efficient asset management. Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards. Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance. Providing technical support / input to site and team projects and initiatives. Conducting end user equipment trials and testing. Providing assistance to senior engineers as required. Working in shifts and supporting occasional changes in working hours. Benefits Day 1 opportunity - You will be joining a team that is responsible for what happens after the customer clicks "buy". Opportunities for growth - You will have the opportunity to influence and shape the direction of our services. You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest. Basic Qualifications Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting. Experience troubleshooting integrated and interdependent computer systems. Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals. Experience with network troubleshooting and support. Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications. Experience in a dynamic environment with a high degree of customer service. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: April 27, 2026 (Updated about 8 hours ago)
23/05/2026
Full time
Job ID: Amazon UK Services Ltd. Responsibilities Putting the customers first, you will provide a 1st support service that ensures all IT equipment and infrastructure is running at optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team support. Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon policies and guidelines. Installation, maintenance and support of IT equipment. Asset and Inventory management. Liase with 3rd party vendors and suppliers to ensure efficient asset management. Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards. Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance. Providing technical support / input to site and team projects and initiatives. Conducting end user equipment trials and testing. Providing assistance to senior engineers as required. Working in shifts and supporting occasional changes in working hours. Benefits Day 1 opportunity - You will be joining a team that is responsible for what happens after the customer clicks "buy". Opportunities for growth - You will have the opportunity to influence and shape the direction of our services. You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest. Basic Qualifications Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting. Experience troubleshooting integrated and interdependent computer systems. Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals. Experience with network troubleshooting and support. Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications. Experience in a dynamic environment with a high degree of customer service. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: April 27, 2026 (Updated about 8 hours ago)
Baltic Recruitment Limited
North Shields, Tyne And Wear
IT Support Technician (2nd/3rd Line) Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high hazard industrial environments to assist with their search for a IT Support Technician (2nd/3rd Line). Industry Engineering & Technical Reference ABIST_ Salary Pension, Healthcare, Bonus Benefits Pension, Healthcare, Bonus Job Type Permanent Job Location North Shields , Tyne and Wear Overall Purpose You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands on approach to providing technical support for client side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day to day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem solving skills. The Package Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits. Apply Now
23/05/2026
Full time
IT Support Technician (2nd/3rd Line) Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high hazard industrial environments to assist with their search for a IT Support Technician (2nd/3rd Line). Industry Engineering & Technical Reference ABIST_ Salary Pension, Healthcare, Bonus Benefits Pension, Healthcare, Bonus Job Type Permanent Job Location North Shields , Tyne and Wear Overall Purpose You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands on approach to providing technical support for client side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day to day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem solving skills. The Package Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits. Apply Now
About The Role Location: Chester Reporting To: IT Service Desk Manager / IT Operations Lead We are seeking a dedicated Hardware Technician to support the build, deployment, and lifecycle management of end user devices. This is an ideal entry level role for someone looking to start a career in IT, with a focus on hands on hardware work, asset management, and device provisioning. You will be responsible for preparing and configuring laptops, desktops, mobile phones, and tablets, ensuring all equipment is built to company standards and ready for end users. Key Responsibilities Build and configure laptops and desktop PCs to company standards Set up and provision mobile devices (phones and tablets) Install operating systems, drivers, and standard applications Apply security policies, updates, and configurations Track and manage IT hardware assets using asset management systems Maintain accurate records of device allocation, status, and location Label and tag equipment in line with company processes Process returned devices (leavers, upgrades, faults) Wipe, reimage, and refurbish reusable hardware Coordinate hardware disposal in line with company and environmental policies Prepare equipment for new starters and internal moves Package and ship devices where required Assist with onsite setup and basic troubleshooting Perform quality checks before deployment and maintain build standards Skills and Experience Basic understanding of computer hardware (PCs, laptops, mobile devices) Strong attention to detail and organisational skills Ability to follow documented processes and checklists Good communication and teamwork skills Willingness to learn and develop in IT Desirable: Experience in a similar role or IT environment Desirable: Knowledge of Windows OS and mobile device setup Desirable: Familiarity with asset management tools Desirable: Basic networking knowledge Personal Attributes Hands on and practical mindset Reliable and consistent Proactive attitude with willingness to take ownership Ability to manage repetitive tasks with accuracy Development Opportunities This role provides a foundation for progression into IT Support / Service Desk roles, Desktop Support Engineer, Infrastructure or Systems Administration. Summary This is a great opportunity for someone looking to start a career in IT, gain hands on experience, and develop technical skills in a fast paced environment.
23/05/2026
Full time
About The Role Location: Chester Reporting To: IT Service Desk Manager / IT Operations Lead We are seeking a dedicated Hardware Technician to support the build, deployment, and lifecycle management of end user devices. This is an ideal entry level role for someone looking to start a career in IT, with a focus on hands on hardware work, asset management, and device provisioning. You will be responsible for preparing and configuring laptops, desktops, mobile phones, and tablets, ensuring all equipment is built to company standards and ready for end users. Key Responsibilities Build and configure laptops and desktop PCs to company standards Set up and provision mobile devices (phones and tablets) Install operating systems, drivers, and standard applications Apply security policies, updates, and configurations Track and manage IT hardware assets using asset management systems Maintain accurate records of device allocation, status, and location Label and tag equipment in line with company processes Process returned devices (leavers, upgrades, faults) Wipe, reimage, and refurbish reusable hardware Coordinate hardware disposal in line with company and environmental policies Prepare equipment for new starters and internal moves Package and ship devices where required Assist with onsite setup and basic troubleshooting Perform quality checks before deployment and maintain build standards Skills and Experience Basic understanding of computer hardware (PCs, laptops, mobile devices) Strong attention to detail and organisational skills Ability to follow documented processes and checklists Good communication and teamwork skills Willingness to learn and develop in IT Desirable: Experience in a similar role or IT environment Desirable: Knowledge of Windows OS and mobile device setup Desirable: Familiarity with asset management tools Desirable: Basic networking knowledge Personal Attributes Hands on and practical mindset Reliable and consistent Proactive attitude with willingness to take ownership Ability to manage repetitive tasks with accuracy Development Opportunities This role provides a foundation for progression into IT Support / Service Desk roles, Desktop Support Engineer, Infrastructure or Systems Administration. Summary This is a great opportunity for someone looking to start a career in IT, gain hands on experience, and develop technical skills in a fast paced environment.
What if you could do the kind of work the world needs? At WSP you can access our global scale, contribute to landmark projects, and connect with the brightest minds in your field to do the best work of your life. You can embrace curiosity in a culture that celebrates new ideas and diverse perspectives, and experience a world of opportunity and the chance to shape a unique career. This is a fantastic opportunity to join WSP as part of an expanding team delivering a variety of prestigious projects. The role will be based in our centrally located office on Chancery Lane. Our newly refurbished all electric office provides a quality, flexible and dynamic working space focused on the health and wellbeing of our staff. Role Overview You will be joining our expanding Building Structures team, as a full time Senior Engineer, responsible for the technical design and delivery of schemes from inception through to handover of the completed scheme to the client. Responsibilities Develop innovative and sustainable designs from concept for a huge range of challenging UK and international multi disciplinary design projects, ranging from high rise, stadia/arenas, urban regeneration, healthcare, commercial & mixed use, major refurbishment, data centres, all with international, national and local architects. Participate in tender bids and business development opportunities as they arise. Agree fees and contribute to the management and commercial position on projects. Exercise independent judgement and resolve technical issues. Have access to a world leading network of industry experts. Mentor and develop junior members of the team working towards their Chartership. Select a mentor to assist in guiding your career. Own and lead the design process, encouraging yours and wider teams to deliver the right solutions to the agreed programme; support those less experienced by technical review, mentoring and advice. Manage processes to ensure technical issues and risks are resolved in a timely and cost effective manner. Form strong working relationships with other WSP disciplines, external design consultants, stakeholders and clients. Provide sustainable structural solutions from concept through to detailed design and construction. Provide specialist advice and design solutions to our clients on sustainable design, net zero carbon, MMC & DfMA. Qualifications & Experience Degree or HNC/HND qualification in a relevant discipline. Chartered or following a path to Chartership (IStructE or ICE). Solid experience in structural engineering design in all materials. Detailed working knowledge of national codes and standards. Proven understanding of the design process and ability to demonstrate working knowledge of brief/scope documents, design concepts and experience in producing calculations. Experience of working with structural design software packages such as ETABS, RAM Structural System, Tekla Structural Designer & Tedds. Experience in the use of Revit, Rhino and Grasshopper beneficial. Experience of working with clients and contractors with a diverse range of objectives in achieving a technical solution. Enthusiasm and passion for engineering and a desire to work in an innovative and dynamic environment. Additional Information We have a broad and well developed client base spanning across Private and Public sectors and encompassing regional and national clientele. Reporting to a senior member of our team, you will have the opportunity to work on some of the most exciting and high profile major multi disciplinary development projects across the UK and internationally. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
23/05/2026
Full time
What if you could do the kind of work the world needs? At WSP you can access our global scale, contribute to landmark projects, and connect with the brightest minds in your field to do the best work of your life. You can embrace curiosity in a culture that celebrates new ideas and diverse perspectives, and experience a world of opportunity and the chance to shape a unique career. This is a fantastic opportunity to join WSP as part of an expanding team delivering a variety of prestigious projects. The role will be based in our centrally located office on Chancery Lane. Our newly refurbished all electric office provides a quality, flexible and dynamic working space focused on the health and wellbeing of our staff. Role Overview You will be joining our expanding Building Structures team, as a full time Senior Engineer, responsible for the technical design and delivery of schemes from inception through to handover of the completed scheme to the client. Responsibilities Develop innovative and sustainable designs from concept for a huge range of challenging UK and international multi disciplinary design projects, ranging from high rise, stadia/arenas, urban regeneration, healthcare, commercial & mixed use, major refurbishment, data centres, all with international, national and local architects. Participate in tender bids and business development opportunities as they arise. Agree fees and contribute to the management and commercial position on projects. Exercise independent judgement and resolve technical issues. Have access to a world leading network of industry experts. Mentor and develop junior members of the team working towards their Chartership. Select a mentor to assist in guiding your career. Own and lead the design process, encouraging yours and wider teams to deliver the right solutions to the agreed programme; support those less experienced by technical review, mentoring and advice. Manage processes to ensure technical issues and risks are resolved in a timely and cost effective manner. Form strong working relationships with other WSP disciplines, external design consultants, stakeholders and clients. Provide sustainable structural solutions from concept through to detailed design and construction. Provide specialist advice and design solutions to our clients on sustainable design, net zero carbon, MMC & DfMA. Qualifications & Experience Degree or HNC/HND qualification in a relevant discipline. Chartered or following a path to Chartership (IStructE or ICE). Solid experience in structural engineering design in all materials. Detailed working knowledge of national codes and standards. Proven understanding of the design process and ability to demonstrate working knowledge of brief/scope documents, design concepts and experience in producing calculations. Experience of working with structural design software packages such as ETABS, RAM Structural System, Tekla Structural Designer & Tedds. Experience in the use of Revit, Rhino and Grasshopper beneficial. Experience of working with clients and contractors with a diverse range of objectives in achieving a technical solution. Enthusiasm and passion for engineering and a desire to work in an innovative and dynamic environment. Additional Information We have a broad and well developed client base spanning across Private and Public sectors and encompassing regional and national clientele. Reporting to a senior member of our team, you will have the opportunity to work on some of the most exciting and high profile major multi disciplinary development projects across the UK and internationally. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
Job TitleMarketing Data AnalystJob DescriptionSo, who are we?IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.Your role in the Team's SuccessAnalyse marketing data to drive insights, optimise campaigns, and improve marketing effectiveness across IG's marketing initiatives.You will collaborate closely with product managers, engineers, and cross-functional teams to provide insights that can make significant commercial impact and be the go-to person for all things data and performance.You'll have the opportunity to be a part of an exciting growing community of analysts and like-minded individuals in IG that are united by a drive to innovate and shape what's next.What you'll doAnalyse marketing campaign performance across digital channelsProvide insights on customer acquisition, LTV, attribution, engagement, and retentionSupport segmentation and targeting strategies with data analysisCollaborate with marketing teams to optimise campaign performanceBuild automated data pipelines and dashboards to minimise repetitive ta sks and allow data self serviceBe the POC for all data related questions on Marketing and have full ownership of the domain areaWhat you'll need for this roleAn extensive background in analyticsAdvanced SQL skills with experience in building and maintaining data pipelines (tools like DBT, Airflow)Experience with marketing analytics tools and platforms ( G A , GTM , Braze, Appsflyer , Firebase etc)Experience running A/b tests and creating marketing metrics, KPIs, and attribution modelsStrong stakeholder management skills with ability to communicat e effectively and using insights to influence decision makingExperience working with Visualisation tools (Looker)How we workWe try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectiv ely and connect with each other . When it comes to how we deliver, t here are 5 things we want everyone to do to drive high performance, better learning and career satisfaction :Lead and Inspire: D rives trust, alignment, and enthusiasmThink Big: Focus on the problems that most impact commercial outcomesChampion the client: Understand and prioritise client's needsDeliver at pace: Push for fast, sustainable growth;Raise the bar: Take ownership , be accountable and share feedbackWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.The PerksY our growth fuels our succes s ! Thrive with tailored development programs, mentoring opportunities with leaders , and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:Matched giving for your fundraising activityFlexible working hours and work-from-home opportunitiesPerformance-related bonusesPension, insurance and medical plansCareer-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platformA day off on your birthdayTwo days' volunteering leave per yearJoin us for this exciting journey. Apply now!Number of openings1
23/05/2026
Full time
Job TitleMarketing Data AnalystJob DescriptionSo, who are we?IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.Your role in the Team's SuccessAnalyse marketing data to drive insights, optimise campaigns, and improve marketing effectiveness across IG's marketing initiatives.You will collaborate closely with product managers, engineers, and cross-functional teams to provide insights that can make significant commercial impact and be the go-to person for all things data and performance.You'll have the opportunity to be a part of an exciting growing community of analysts and like-minded individuals in IG that are united by a drive to innovate and shape what's next.What you'll doAnalyse marketing campaign performance across digital channelsProvide insights on customer acquisition, LTV, attribution, engagement, and retentionSupport segmentation and targeting strategies with data analysisCollaborate with marketing teams to optimise campaign performanceBuild automated data pipelines and dashboards to minimise repetitive ta sks and allow data self serviceBe the POC for all data related questions on Marketing and have full ownership of the domain areaWhat you'll need for this roleAn extensive background in analyticsAdvanced SQL skills with experience in building and maintaining data pipelines (tools like DBT, Airflow)Experience with marketing analytics tools and platforms ( G A , GTM , Braze, Appsflyer , Firebase etc)Experience running A/b tests and creating marketing metrics, KPIs, and attribution modelsStrong stakeholder management skills with ability to communicat e effectively and using insights to influence decision makingExperience working with Visualisation tools (Looker)How we workWe try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectiv ely and connect with each other . When it comes to how we deliver, t here are 5 things we want everyone to do to drive high performance, better learning and career satisfaction :Lead and Inspire: D rives trust, alignment, and enthusiasmThink Big: Focus on the problems that most impact commercial outcomesChampion the client: Understand and prioritise client's needsDeliver at pace: Push for fast, sustainable growth;Raise the bar: Take ownership , be accountable and share feedbackWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.The PerksY our growth fuels our succes s ! Thrive with tailored development programs, mentoring opportunities with leaders , and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:Matched giving for your fundraising activityFlexible working hours and work-from-home opportunitiesPerformance-related bonusesPension, insurance and medical plansCareer-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platformA day off on your birthdayTwo days' volunteering leave per yearJoin us for this exciting journey. Apply now!Number of openings1
Tusker Desktop Support Engineer - WatfordApplylocations: Watford Croxley Green Business Parktime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 3, 2026 (13 days left to apply)job requisition id: 150464 End Date Tuesday 02 June 2026 Salary Range £35,340 - £37,200 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Job Share Job Description Summary Based onsite at Watford Job Description JOB TITLE: Junior System Engineer SALARY: £36225 -£41,943 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : This is based 5 days at our Watford office onsite. About this Opportunity As the Junior Systems Engineer you will be part of a team focused on the supporting and improving the Tusker IT environment. The Tusker IT environment can be divided into the following parts: Production web infrastructure Pre-production web infrastructure Office infrastructure Office desktop supportThe focus of this role will be to support and enhance the office infrastructure and office desktop support. Tusker has had a blend of fully remote and hybrid (remote and office) working practices, and this is expected to continue going forward with escalation point, taking on higher level tech issues, supporting new projects related to support, completing subject access requests About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information What you'll need Carry out to all Tusker procedures to ensure quality, compliance and security. Track all work through the Tusker ticketing system and perform daily system monitoring, verifying the integrity and availability of all hardware, resources, systems, services and key processes. Desktop Support including building both Windows machines and Macs. Troubleshooting user issues, Support MS Office products in creation, management and deletion of user accounts across all systems as required, this will involve using Active Directory and 3rd party systems, e.g. Salesforce and NetSuite. Setting up an Administer DUO for 2-factor authentication. Printer support, resolve errors and issues onsite. Providing email support to users both desktop and laptops builds including patching Networking including setting VPN access and troubleshooting issues experienced by existing VPN users and supporting the office wi-fi Telephony Includes supporting the Tusker softphone system, Tusker call centre software, including IVR setup and mobile phones (Android and iOS, Apple) Office support the office back-up routine and the office CCTV and entry system (fob and biometrics) Provide support as per requests from users, customers, and other staff. Recovery of systems and services from hardware or software failures/errors and ensure application of patches and upgrades on a periodic basis, and upgrade administrative tools and utilities. Supporting the physical office network, including switching And any experience of these would be really useful Previous desktop support or any IT relevant role Experience with of programmes desirable - Five9, Endpoint Central, Salesforce, Active directory, Mimecast, DUO, Meraki, Office 365 About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes - A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
23/05/2026
Full time
Tusker Desktop Support Engineer - WatfordApplylocations: Watford Croxley Green Business Parktime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 3, 2026 (13 days left to apply)job requisition id: 150464 End Date Tuesday 02 June 2026 Salary Range £35,340 - £37,200 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Job Share Job Description Summary Based onsite at Watford Job Description JOB TITLE: Junior System Engineer SALARY: £36225 -£41,943 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : This is based 5 days at our Watford office onsite. About this Opportunity As the Junior Systems Engineer you will be part of a team focused on the supporting and improving the Tusker IT environment. The Tusker IT environment can be divided into the following parts: Production web infrastructure Pre-production web infrastructure Office infrastructure Office desktop supportThe focus of this role will be to support and enhance the office infrastructure and office desktop support. Tusker has had a blend of fully remote and hybrid (remote and office) working practices, and this is expected to continue going forward with escalation point, taking on higher level tech issues, supporting new projects related to support, completing subject access requests About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information What you'll need Carry out to all Tusker procedures to ensure quality, compliance and security. Track all work through the Tusker ticketing system and perform daily system monitoring, verifying the integrity and availability of all hardware, resources, systems, services and key processes. Desktop Support including building both Windows machines and Macs. Troubleshooting user issues, Support MS Office products in creation, management and deletion of user accounts across all systems as required, this will involve using Active Directory and 3rd party systems, e.g. Salesforce and NetSuite. Setting up an Administer DUO for 2-factor authentication. Printer support, resolve errors and issues onsite. Providing email support to users both desktop and laptops builds including patching Networking including setting VPN access and troubleshooting issues experienced by existing VPN users and supporting the office wi-fi Telephony Includes supporting the Tusker softphone system, Tusker call centre software, including IVR setup and mobile phones (Android and iOS, Apple) Office support the office back-up routine and the office CCTV and entry system (fob and biometrics) Provide support as per requests from users, customers, and other staff. Recovery of systems and services from hardware or software failures/errors and ensure application of patches and upgrades on a periodic basis, and upgrade administrative tools and utilities. Supporting the physical office network, including switching And any experience of these would be really useful Previous desktop support or any IT relevant role Experience with of programmes desirable - Five9, Endpoint Central, Salesforce, Active directory, Mimecast, DUO, Meraki, Office 365 About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes - A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
hackajob is collaborating with Virgin Media to connect them with exceptional professionals for this role. The Fibre Upgrade Programme is one of the largest investments in UK infrastructure and is reliant on effective data driven insights and decision support. As the programme scales and evolves in scope we need to extend our Business Insights and Data Analytics capability to answer key questions, support decision making at both operational and strategic levels and enable effective network release. An exciting opportunity has opened up in the team for a Data Engineer & BI Analyst. The position plays a key role in driving the implementation of data engineering solutions and tools, together with the delivery of key Programme data analysis and insights. You will work across a range of data capabilities including data engineering, insights, visualisation and data governance. The Fibre Upgrade programme is working at pace and will require both interim solutions to inform key business decisions together with the development of the robust self-service insights and analytics capability driven by a single source of truth. Working across a range of internal and external stakeholders this is an outstanding opportunity to drive the development of key data capability and deliver real business value. Key Responsibilities & Accountabilities Support development and management of a Single Source of Truth (SSoT) for Programme data with consistent data structures, data flows and data management. Manage end to end data flows of key data fields - feeding wider systems, tools and processes. Align all flows with the SSOT with accurate change management, validation and anomaly identification. Align with stakeholders across the end to end workflow to ensure data is captured, ingested and transformed in line with key architecture principles and appropriate for insight and analytics Provide robust reporting and insights of key metrics and data fields, demonstrating evidence and the associated story (the so-what) behind trends and changes Working with the stakeholders across the business to define and deliver impactful reporting, data modelling, insights, solutions, and visualisation. Contribute to the identification and resolution of data quality and governance issues Essential Skills, Knowledge, Or Experience (Inc. professional or technical qualifications) Data modelling experience within GCP cloud environments (including dbt, Big Query) Experience in ETL and data-modelling, working with big datasets - transforming and manipulating data, and automating procedures. Experience with BI tools such as Power BI, with proven capability in building intuitive insights and self-serve capability Advanced SQL skills including merging, managing, interrogating and extracting data Understanding of data management best practices including demonstrated experience with data profiling, sourcing, cleansing and automating Business Analysis skills and stakeholder management Experience developing and reporting on analysis and key metrics, presenting information effectively and clearly to stakeholders Effective team and task management, together with experience of working with a range of stakeholders
23/05/2026
Full time
hackajob is collaborating with Virgin Media to connect them with exceptional professionals for this role. The Fibre Upgrade Programme is one of the largest investments in UK infrastructure and is reliant on effective data driven insights and decision support. As the programme scales and evolves in scope we need to extend our Business Insights and Data Analytics capability to answer key questions, support decision making at both operational and strategic levels and enable effective network release. An exciting opportunity has opened up in the team for a Data Engineer & BI Analyst. The position plays a key role in driving the implementation of data engineering solutions and tools, together with the delivery of key Programme data analysis and insights. You will work across a range of data capabilities including data engineering, insights, visualisation and data governance. The Fibre Upgrade programme is working at pace and will require both interim solutions to inform key business decisions together with the development of the robust self-service insights and analytics capability driven by a single source of truth. Working across a range of internal and external stakeholders this is an outstanding opportunity to drive the development of key data capability and deliver real business value. Key Responsibilities & Accountabilities Support development and management of a Single Source of Truth (SSoT) for Programme data with consistent data structures, data flows and data management. Manage end to end data flows of key data fields - feeding wider systems, tools and processes. Align all flows with the SSOT with accurate change management, validation and anomaly identification. Align with stakeholders across the end to end workflow to ensure data is captured, ingested and transformed in line with key architecture principles and appropriate for insight and analytics Provide robust reporting and insights of key metrics and data fields, demonstrating evidence and the associated story (the so-what) behind trends and changes Working with the stakeholders across the business to define and deliver impactful reporting, data modelling, insights, solutions, and visualisation. Contribute to the identification and resolution of data quality and governance issues Essential Skills, Knowledge, Or Experience (Inc. professional or technical qualifications) Data modelling experience within GCP cloud environments (including dbt, Big Query) Experience in ETL and data-modelling, working with big datasets - transforming and manipulating data, and automating procedures. Experience with BI tools such as Power BI, with proven capability in building intuitive insights and self-serve capability Advanced SQL skills including merging, managing, interrogating and extracting data Understanding of data management best practices including demonstrated experience with data profiling, sourcing, cleansing and automating Business Analysis skills and stakeholder management Experience developing and reporting on analysis and key metrics, presenting information effectively and clearly to stakeholders Effective team and task management, together with experience of working with a range of stakeholders
Team overview Payment processing has recently become one of the key areas of focus for the financial services and fintech industry. It is at the centre of innovation for automating and streamlining flows to meet the needs of a variety of clients across the globe. Our Payments Engineering team builds and supports systems that provide a comprehensive payment solution for the firm across institutional, consumer and internal clients. These systems manage the entire payment lifecycle, from initiation to execution, covering all inbound and outbound cash flows across multiple currencies, spanning multiple electronic payment networks and platforms globally. Governing these critical flows is not a responsibility we take lightly. To meet changing business needs and to keep our stack updated with the latest technologies and trends, we are in the process of modernising our stack, rebuilding features on the Cloud and making them API-based. We are therefore looking for a DevOps Engineer to serve as a technical anchor for the Payments Engineering team. The DevOps Engineer will be responsible for bridging the gap between software development and systems operations, ensuring high availability, security and scalability. The engineer will be hands on, working in a pod (a specialised cross functional team) and helping developers. The role extends into technical consulting and architectural oversight, capacity management, liaising between support teams and the internal cloud engineering team, and ensuring we adhere to the standards set by them. You will be the go to expert for complex troubleshooting and operational decisions. Responsibilities Build and manage AWS platform infrastructure and manage application deployments across environments Automate infrastructure provisioning using Terraform or CloudFormation for VPCs, EC2, RDS, Lambda, and ECS/EKS Design and manage CI/CD pipelines with automated testing, security scanning (SAST/DAST) and zero downtime deployments Manage production grade containerised environments using Docker and Kubernetes on Amazon ECS/EKS Set up monitoring dashboards, automated alerts, and logging for system health, latency, and error tracking Automate operational tasks using Python, Go, or Bash to reduce manual effort Collaborate with development teams to ensure reliable software delivery and mentor junior engineers Stay current with emerging DevOps trends, tools and best practices Basic Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) 3+ years of DevOps experience with focus on AWS services (EC2, S3, RDS, Lambda, ECS, IAM, CloudWatch) Experience with CI/CD tools (Jenkins, GitLab CI/CD, or AWS Code Pipeline) Knowledge of IaC tools (Terraform or CloudFormation) and scripting (Python, Bash) Basic understanding of Java, Maven, and Gradle build systems for supporting JVM based application pipelines Exposure to Docker, Kubernetes and monitoring/logging tools (CloudWatch, ELK Stack) General knowledge of networking, security and cloud system administration Self motivated with the ability to work independently and deliver results within defined timelines AWS Certified DevOps Engineer Professional is highly preferred Experience with zero downtime deployment strategies (Blue/Green, Canary) Security scanning integration (SAST/DAST) in CI/CD pipelines Production Kubernetes operations on ECS or EKS Understanding of microservices architecture and serverless computing Experience supporting multi module Gradle or Maven projects in CI/CD pipelines Additional AWS certifications (Solutions Architect Associate, Cloud Practitioner) Basic experience with performance tuning and cost optimisation in AWS Strong communication, documentation, and mentoring skills Equal Opportunity Employer Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
23/05/2026
Full time
Team overview Payment processing has recently become one of the key areas of focus for the financial services and fintech industry. It is at the centre of innovation for automating and streamlining flows to meet the needs of a variety of clients across the globe. Our Payments Engineering team builds and supports systems that provide a comprehensive payment solution for the firm across institutional, consumer and internal clients. These systems manage the entire payment lifecycle, from initiation to execution, covering all inbound and outbound cash flows across multiple currencies, spanning multiple electronic payment networks and platforms globally. Governing these critical flows is not a responsibility we take lightly. To meet changing business needs and to keep our stack updated with the latest technologies and trends, we are in the process of modernising our stack, rebuilding features on the Cloud and making them API-based. We are therefore looking for a DevOps Engineer to serve as a technical anchor for the Payments Engineering team. The DevOps Engineer will be responsible for bridging the gap between software development and systems operations, ensuring high availability, security and scalability. The engineer will be hands on, working in a pod (a specialised cross functional team) and helping developers. The role extends into technical consulting and architectural oversight, capacity management, liaising between support teams and the internal cloud engineering team, and ensuring we adhere to the standards set by them. You will be the go to expert for complex troubleshooting and operational decisions. Responsibilities Build and manage AWS platform infrastructure and manage application deployments across environments Automate infrastructure provisioning using Terraform or CloudFormation for VPCs, EC2, RDS, Lambda, and ECS/EKS Design and manage CI/CD pipelines with automated testing, security scanning (SAST/DAST) and zero downtime deployments Manage production grade containerised environments using Docker and Kubernetes on Amazon ECS/EKS Set up monitoring dashboards, automated alerts, and logging for system health, latency, and error tracking Automate operational tasks using Python, Go, or Bash to reduce manual effort Collaborate with development teams to ensure reliable software delivery and mentor junior engineers Stay current with emerging DevOps trends, tools and best practices Basic Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) 3+ years of DevOps experience with focus on AWS services (EC2, S3, RDS, Lambda, ECS, IAM, CloudWatch) Experience with CI/CD tools (Jenkins, GitLab CI/CD, or AWS Code Pipeline) Knowledge of IaC tools (Terraform or CloudFormation) and scripting (Python, Bash) Basic understanding of Java, Maven, and Gradle build systems for supporting JVM based application pipelines Exposure to Docker, Kubernetes and monitoring/logging tools (CloudWatch, ELK Stack) General knowledge of networking, security and cloud system administration Self motivated with the ability to work independently and deliver results within defined timelines AWS Certified DevOps Engineer Professional is highly preferred Experience with zero downtime deployment strategies (Blue/Green, Canary) Security scanning integration (SAST/DAST) in CI/CD pipelines Production Kubernetes operations on ECS or EKS Understanding of microservices architecture and serverless computing Experience supporting multi module Gradle or Maven projects in CI/CD pipelines Additional AWS certifications (Solutions Architect Associate, Cloud Practitioner) Basic experience with performance tuning and cost optimisation in AWS Strong communication, documentation, and mentoring skills Equal Opportunity Employer Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
£Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension An excellent opportunity for a technically minded engineer with experience in cloud, IoT, or telematics to join a global market leader, offering strong career development, hands on project exposure, and the chance to work on innovative connected solutions. Do you have experience supporting connected or cloud based systems? Are you looking to develop your career within a fast growing, technology driven environment? Established for over 40 years, this global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With continued international expansion, the business is investing heavily in its Connected Services offering, creating exciting opportunities for talented individuals to join the team. In this varied role, you will support both the delivery of Connected Services projects and ongoing technical support operations. You'll work closely with engineering, product, IT, and customer facing teams to ensure smooth deployment and performance of connected fleet solutions. This will involve troubleshooting technical issues, supporting platform rollouts, managing systems and data, and contributing to continuous improvement initiatives. You will also gain exposure to international projects and benefit from strong training and progression opportunities. This role would suit an engineer with experience in cloud platforms, IoT, telematics, or technical support, who is looking to grow their career within a forward thinking and expanding organisation. The Role: Provide technical support for connected platforms and devices Troubleshoot hardware, connectivity, and cloud based issues Assist with project delivery, rollouts, and system management Collaborate with internal teams and support service improvements £Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension The Person: Experience with cloud, IoT, or telematics systems Strong troubleshooting skills across hardware and software Familiar with ticketing tools and basic networking concepts Organised, proactive, and a strong communicator Commutable to Dartford We are an equal opportunities company and welcome applications from all suitable candidates.
23/05/2026
Full time
£Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension An excellent opportunity for a technically minded engineer with experience in cloud, IoT, or telematics to join a global market leader, offering strong career development, hands on project exposure, and the chance to work on innovative connected solutions. Do you have experience supporting connected or cloud based systems? Are you looking to develop your career within a fast growing, technology driven environment? Established for over 40 years, this global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With continued international expansion, the business is investing heavily in its Connected Services offering, creating exciting opportunities for talented individuals to join the team. In this varied role, you will support both the delivery of Connected Services projects and ongoing technical support operations. You'll work closely with engineering, product, IT, and customer facing teams to ensure smooth deployment and performance of connected fleet solutions. This will involve troubleshooting technical issues, supporting platform rollouts, managing systems and data, and contributing to continuous improvement initiatives. You will also gain exposure to international projects and benefit from strong training and progression opportunities. This role would suit an engineer with experience in cloud platforms, IoT, telematics, or technical support, who is looking to grow their career within a forward thinking and expanding organisation. The Role: Provide technical support for connected platforms and devices Troubleshoot hardware, connectivity, and cloud based issues Assist with project delivery, rollouts, and system management Collaborate with internal teams and support service improvements £Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension The Person: Experience with cloud, IoT, or telematics systems Strong troubleshooting skills across hardware and software Familiar with ticketing tools and basic networking concepts Organised, proactive, and a strong communicator Commutable to Dartford We are an equal opportunities company and welcome applications from all suitable candidates.
Become a Program Manager/Business Analyst delivering senior reporting, translating needs into requirements, improving processes, and partnering with tech to test solutions. Network Management is a central function within the Commercial and Investment Bank (CIB) Digital & Platform Services organization responsible for managing the J.P. Morgan Chase's Lines of Business ("LOBs") relationships with their network of local market participants (e.g. Agent Banks) and market infrastructures. With over 200 resources, the Network Management team is a Global team providing coverage of markets and selected clients. While the group resides within the CIB, it supports all J.P. Morgan's lines of business including Corporate & Investment Bank (Global Markets; Securities Services; Wholesale Payments), Asset & Wealth Management, Commercial Bank and Consumer & Community Banking. As a Network Management Program Manager/Business Analyst within J.P. Morgan Chase you will be part of a team of Program/Project Managers and Business Analysts focused on managing the collation and delivery of key Agent and FMI Reporting to stakeholders and working internally to develop a strategic solution for the longer-term storage, access and dissemination of the information. Job responsibilities Develop and manage project plans, ensuring appropriate resources are assigned and milestones are met Present both progress and functionality demos to stakeholders as required Coordinate with Global and Regional Heads within Network Management to ensure a consistent approach is maintained for activities owned by the group Escalate risks, issues and concerns to management Take care of embedding robust procedures and controls in all projects, ensuring that operational model design is appropriate Conduct through analysis, collaborate with partners to document business requirements, both functional and non-functional by way of stories, use cases and business process flows Identify opportunities for process improvements and efficiency gains within the business operations, and take the initiative to propose and deliver actionable solutions Partner with Technology create high quality test plans to test and deliver working code based on business requirements Required qualifications, capabilities, and skills: Proven experience in business analysis and leading complex projects or programs across global teams to execution Understanding of AI and how it can be leveraged to enhance / automate processes Use of Agile practices, story writing, business and process mapping / re-engineering Proficient in data analysis and data modelling Strong eye for detail; the reporting produced is used at a senior level hence accuracy is key Effective communication and presentation skills to many levels of the organization, including synthesizing key messages for senior management Enthusiastic, self-motivated and willing to take personal responsibility/accountability Efficient under tight deadlines and be able to adapt to changing priorities Capability of working both independently, influencing where necessary, and adapt to team environment with a flexible attitude to dealing with multiple tasks Proficient in MS Office suite of products (Excel, PowerPoint) and Teams Preferred qualifications, capabilities, and skills: Experience with Alteryx, Tableau and other Intelligent Automation Tools
23/05/2026
Full time
Become a Program Manager/Business Analyst delivering senior reporting, translating needs into requirements, improving processes, and partnering with tech to test solutions. Network Management is a central function within the Commercial and Investment Bank (CIB) Digital & Platform Services organization responsible for managing the J.P. Morgan Chase's Lines of Business ("LOBs") relationships with their network of local market participants (e.g. Agent Banks) and market infrastructures. With over 200 resources, the Network Management team is a Global team providing coverage of markets and selected clients. While the group resides within the CIB, it supports all J.P. Morgan's lines of business including Corporate & Investment Bank (Global Markets; Securities Services; Wholesale Payments), Asset & Wealth Management, Commercial Bank and Consumer & Community Banking. As a Network Management Program Manager/Business Analyst within J.P. Morgan Chase you will be part of a team of Program/Project Managers and Business Analysts focused on managing the collation and delivery of key Agent and FMI Reporting to stakeholders and working internally to develop a strategic solution for the longer-term storage, access and dissemination of the information. Job responsibilities Develop and manage project plans, ensuring appropriate resources are assigned and milestones are met Present both progress and functionality demos to stakeholders as required Coordinate with Global and Regional Heads within Network Management to ensure a consistent approach is maintained for activities owned by the group Escalate risks, issues and concerns to management Take care of embedding robust procedures and controls in all projects, ensuring that operational model design is appropriate Conduct through analysis, collaborate with partners to document business requirements, both functional and non-functional by way of stories, use cases and business process flows Identify opportunities for process improvements and efficiency gains within the business operations, and take the initiative to propose and deliver actionable solutions Partner with Technology create high quality test plans to test and deliver working code based on business requirements Required qualifications, capabilities, and skills: Proven experience in business analysis and leading complex projects or programs across global teams to execution Understanding of AI and how it can be leveraged to enhance / automate processes Use of Agile practices, story writing, business and process mapping / re-engineering Proficient in data analysis and data modelling Strong eye for detail; the reporting produced is used at a senior level hence accuracy is key Effective communication and presentation skills to many levels of the organization, including synthesizing key messages for senior management Enthusiastic, self-motivated and willing to take personal responsibility/accountability Efficient under tight deadlines and be able to adapt to changing priorities Capability of working both independently, influencing where necessary, and adapt to team environment with a flexible attitude to dealing with multiple tasks Proficient in MS Office suite of products (Excel, PowerPoint) and Teams Preferred qualifications, capabilities, and skills: Experience with Alteryx, Tableau and other Intelligent Automation Tools
Operational Network Engineer - CASU - CTP London Vacancy Reference Number: 20887 Number of Vacancies: 1 Agency: SO15 - Counter Terrorism Command Location: West Brompton Band: N Part/Full Time: Full Time - 36 hours per week Type of Contract: Permanent Salary: £61,410.25 (including £3,009 allowances and 12.5% shift allowance) Salary breakdown: £52,653 basic, progresses to £57,417, plus 12.5% shift allowance, £2,009 location allowance, and £1,000 non pensionable allowance. Job Summary Within Counter Terrorism Policing London (CTP London), the Covert Asset Support Unit (CASU) provides surveillance support to counter terrorism operations and deploys covert technical surveillance assets. As an Operational Network Engineer you will oversee and run the CASU network in support of CT operations, providing technical support across a broad range of network focused engineering subjects. Key Responsibilities Keep abreast of developments in relevant technologies by attending seminars, industry exhibitions, and national working groups. Identify alternative equipment options and improvements to enhance the unit's operational capabilities. Participate in an on call rota to provide operational response capability, with occasional unsociable hours. Work in difficult and challenging environments subject to appropriate risk assessment and mitigation. Interact with members of the public professionally while maintaining confidentiality. Drive MPS vehicles as required; no company car provided. Maintain a physical presence at a central London site with flexible shift pattern (). Remote work not permitted. Handle sensitive and classified information within a covert environment. Key Skills & Qualifications Degree, HNC, HND, or higher education in relevant subject, or equivalent demonstrable experience as a network engineer with industry recognised certification. Good understanding and experience of network monitoring and troubleshooting tools. Proficiency with network security and firewall technologies. Knowledge of IP networks and configuration/administration. Understanding of video and audio standards, compression, recording (NVRs), and mass storage of data and video monitoring systems. Recognised engineering training such as apprenticeship, traineeship, or armed forces trade training. Demonstrable project management and delivery experience. Minimum two years of relevant post training experience. Experience Two years of post training, relevant experience as a network engineer, including diagnosing network issues and performing day to day maintenance with minimal mentoring. Desirable Experience with Cisco and Juniper networking equipment and VPN technologies. Experience with virtual machines, network design, and distribution of audio and video feeds over IP networks. Previous work in a law enforcement or military technical surveillance unit. Operational experience deploying audio, video, tracking, and associated transmission equipment. Knowledge of transmission systems: radio frequency, modulation, antennas, IP radio, mobile data networks, and satellite. Held or previously held Developed Vetting level security vetting. Vetting Applicants must hold or be prepared to undergo National Security Vetting (NSV) - Developed Vetting (DV) level before taking up the post. Applicants must be British nationals (some dual nationals may be ineligible) and possess an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance. Travel to certain countries may be limited; additional security checks may be required. Confidentiality Agreement Applicants will be required to sign a confidentiality agreement upon taking up the post.
23/05/2026
Full time
Operational Network Engineer - CASU - CTP London Vacancy Reference Number: 20887 Number of Vacancies: 1 Agency: SO15 - Counter Terrorism Command Location: West Brompton Band: N Part/Full Time: Full Time - 36 hours per week Type of Contract: Permanent Salary: £61,410.25 (including £3,009 allowances and 12.5% shift allowance) Salary breakdown: £52,653 basic, progresses to £57,417, plus 12.5% shift allowance, £2,009 location allowance, and £1,000 non pensionable allowance. Job Summary Within Counter Terrorism Policing London (CTP London), the Covert Asset Support Unit (CASU) provides surveillance support to counter terrorism operations and deploys covert technical surveillance assets. As an Operational Network Engineer you will oversee and run the CASU network in support of CT operations, providing technical support across a broad range of network focused engineering subjects. Key Responsibilities Keep abreast of developments in relevant technologies by attending seminars, industry exhibitions, and national working groups. Identify alternative equipment options and improvements to enhance the unit's operational capabilities. Participate in an on call rota to provide operational response capability, with occasional unsociable hours. Work in difficult and challenging environments subject to appropriate risk assessment and mitigation. Interact with members of the public professionally while maintaining confidentiality. Drive MPS vehicles as required; no company car provided. Maintain a physical presence at a central London site with flexible shift pattern (). Remote work not permitted. Handle sensitive and classified information within a covert environment. Key Skills & Qualifications Degree, HNC, HND, or higher education in relevant subject, or equivalent demonstrable experience as a network engineer with industry recognised certification. Good understanding and experience of network monitoring and troubleshooting tools. Proficiency with network security and firewall technologies. Knowledge of IP networks and configuration/administration. Understanding of video and audio standards, compression, recording (NVRs), and mass storage of data and video monitoring systems. Recognised engineering training such as apprenticeship, traineeship, or armed forces trade training. Demonstrable project management and delivery experience. Minimum two years of relevant post training experience. Experience Two years of post training, relevant experience as a network engineer, including diagnosing network issues and performing day to day maintenance with minimal mentoring. Desirable Experience with Cisco and Juniper networking equipment and VPN technologies. Experience with virtual machines, network design, and distribution of audio and video feeds over IP networks. Previous work in a law enforcement or military technical surveillance unit. Operational experience deploying audio, video, tracking, and associated transmission equipment. Knowledge of transmission systems: radio frequency, modulation, antennas, IP radio, mobile data networks, and satellite. Held or previously held Developed Vetting level security vetting. Vetting Applicants must hold or be prepared to undergo National Security Vetting (NSV) - Developed Vetting (DV) level before taking up the post. Applicants must be British nationals (some dual nationals may be ineligible) and possess an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance. Travel to certain countries may be limited; additional security checks may be required. Confidentiality Agreement Applicants will be required to sign a confidentiality agreement upon taking up the post.
Full-time London In office (preferred) or hybrid Network Engineer About Voop Awareness has never been higher about the damage smartphones can do to young people, yet almost no one is fixing it. Voop is building the world's first safe mobile platform - a new kind of network that replaces traditional telcos and installs intelligent protection on any smartphone. By combining network-level controls, device-integrated safeguarding software, and AI-powered risk detection, Voop gives parents, carers, schools, and governments the ability to protect without over-restricting - all on the devices that children and adults already use and love. Our first product, Voop for Care, is live with leading care providers, protecting thousands of vulnerable children in the UK. Next, we're expanding into schools and consumer markets to make digital safety the default, not the exception. Backed by leading global investors and built by a world-class team of engineers, designers, and safeguarding experts, Voop is tackling one of the defining challenges of our time: creating a safer digital future at massive scale. Why Voop Mission that matters: Build technology that directly protects children and saves lives. Massive opportunity: A $50B+ global market for safe connectivity, with active customers and real revenue. World-class team: Alumni from Google, Accenture, Vodafone, Barnardo's, and law enforcement. Momentum: Thousands of users onboarding, millions more in the pipeline. Top-tier backing: Supported by global funds committed to fixing smartphones for good. The Opportunity As a Network Engineer at Voop, you'll help design, build, and operate the core network infrastructure and connectivity layer powering the world's first child-safe mobile network. You'll play a key role in eSIM-based connectivity, owning how devices are provisioned, activated, managed, and safeguarded at the network level. You'll work closely with Nick Pasha-Gubbins (Co-Founder & CTO) and the engineering team on: Carrier-grade network architecture for Voop's virtual mobile network eSIM provisioning, activation, and lifecycle management across devices Voice, SMS, and data routing with embedded safeguarding controls Secure, scalable systems operating reliably at national and global scale Real-world deployment, testing, and optimisation during live rollouts From day one, you'll work on production network systems, shaping how safety and control are enforced through connectivity itself. Key Responsibilities Design, build, and operate Voop's core mobile network and connectivity stack Own eSIM lifecycle management, including provisioning, activation, suspension, and deactivation Integrate with eSIM platforms (SM-DP+, SM-DS, MNO/MVNO partners) Support device onboarding and remote connectivity management at scale Work on voice, SMS, and data routing (SIP, SMS, carrier interconnects) Implement network-level policy enforcement and safeguarding controls Operate and optimise SIP and signalling infrastructure (e.g. Kamailio) Ensure high availability, security, and observability across network services Troubleshoot complex issues spanning devices, eSIMs, signalling, and data paths Collaborate on architecture for scalability, resilience, and compliance Current stack: Typescript, Hono, Postgres, Pulumi/SST, Docker, AWS, Kamailio, React, Kotlin Multiplatform About you You have hands-on experience with mobile connectivity and eSIM-based services You understand eSIM provisioning flows and lifecycle management You've worked with MVNOs, mobile cores, or device connectivity platforms You're comfortable debugging issues across device, network, and carrier boundaries You understand how network decisions affect real users and real devices You're pragmatic, fast-moving, and technology-agnostic, focused on solving the right problems well. You care about the craft: clean architecture, reliability, and great user experience. You're driven by impact: building tech that matters, not just code that works. Bonus points Direct experience integrating with SM-DP+, SM-DS, or eSIM orchestration platforms Experience managing large fleets of eSIM-enabled devices Knowledge of GSMA standards for eSIM and mobile provisioning Experience with MDM or device management frameworks Background in telco, MVNO, or mobile core environments
23/05/2026
Full time
Full-time London In office (preferred) or hybrid Network Engineer About Voop Awareness has never been higher about the damage smartphones can do to young people, yet almost no one is fixing it. Voop is building the world's first safe mobile platform - a new kind of network that replaces traditional telcos and installs intelligent protection on any smartphone. By combining network-level controls, device-integrated safeguarding software, and AI-powered risk detection, Voop gives parents, carers, schools, and governments the ability to protect without over-restricting - all on the devices that children and adults already use and love. Our first product, Voop for Care, is live with leading care providers, protecting thousands of vulnerable children in the UK. Next, we're expanding into schools and consumer markets to make digital safety the default, not the exception. Backed by leading global investors and built by a world-class team of engineers, designers, and safeguarding experts, Voop is tackling one of the defining challenges of our time: creating a safer digital future at massive scale. Why Voop Mission that matters: Build technology that directly protects children and saves lives. Massive opportunity: A $50B+ global market for safe connectivity, with active customers and real revenue. World-class team: Alumni from Google, Accenture, Vodafone, Barnardo's, and law enforcement. Momentum: Thousands of users onboarding, millions more in the pipeline. Top-tier backing: Supported by global funds committed to fixing smartphones for good. The Opportunity As a Network Engineer at Voop, you'll help design, build, and operate the core network infrastructure and connectivity layer powering the world's first child-safe mobile network. You'll play a key role in eSIM-based connectivity, owning how devices are provisioned, activated, managed, and safeguarded at the network level. You'll work closely with Nick Pasha-Gubbins (Co-Founder & CTO) and the engineering team on: Carrier-grade network architecture for Voop's virtual mobile network eSIM provisioning, activation, and lifecycle management across devices Voice, SMS, and data routing with embedded safeguarding controls Secure, scalable systems operating reliably at national and global scale Real-world deployment, testing, and optimisation during live rollouts From day one, you'll work on production network systems, shaping how safety and control are enforced through connectivity itself. Key Responsibilities Design, build, and operate Voop's core mobile network and connectivity stack Own eSIM lifecycle management, including provisioning, activation, suspension, and deactivation Integrate with eSIM platforms (SM-DP+, SM-DS, MNO/MVNO partners) Support device onboarding and remote connectivity management at scale Work on voice, SMS, and data routing (SIP, SMS, carrier interconnects) Implement network-level policy enforcement and safeguarding controls Operate and optimise SIP and signalling infrastructure (e.g. Kamailio) Ensure high availability, security, and observability across network services Troubleshoot complex issues spanning devices, eSIMs, signalling, and data paths Collaborate on architecture for scalability, resilience, and compliance Current stack: Typescript, Hono, Postgres, Pulumi/SST, Docker, AWS, Kamailio, React, Kotlin Multiplatform About you You have hands-on experience with mobile connectivity and eSIM-based services You understand eSIM provisioning flows and lifecycle management You've worked with MVNOs, mobile cores, or device connectivity platforms You're comfortable debugging issues across device, network, and carrier boundaries You understand how network decisions affect real users and real devices You're pragmatic, fast-moving, and technology-agnostic, focused on solving the right problems well. You care about the craft: clean architecture, reliability, and great user experience. You're driven by impact: building tech that matters, not just code that works. Bonus points Direct experience integrating with SM-DP+, SM-DS, or eSIM orchestration platforms Experience managing large fleets of eSIM-enabled devices Knowledge of GSMA standards for eSIM and mobile provisioning Experience with MDM or device management frameworks Background in telco, MVNO, or mobile core environments
Job description We're looking for a talented and motivated individual to join our Microsoft 365 Operations team. This is an opportunity to work at the heart of a large-scale enterprise environment, supporting thousands of users and enabling the effective adoption of modern tools and technologies across the organisation. The M365 Operations Branch sits within the Information & Technology Services (iTECS) Division and is responsible for the day-to-day running, optimisation and continual improvement of the SCOTS Connect Microsoft 365 platform. You will play a key role in ensuring the platform remains secure, resilient and high-performing, while supporting users to maximise the value of Microsoft 365 services, including: Microsoft Teams OneDrive for Business Azure / Entra ID Microsoft 365 (Office 365 services) Power Platform (Power Apps, Power Automate, Power BI) This is a varied and hands-on role where no two days are the same - spanning operational support, service improvement, user guidance, and the introduction of new applications and capabilities. The M365 Operations Branch is part of the Information & Technology Services (iTECS) Division. The branchis responsible formanaging andmaintainingtheScotsConnectM365 environment, including the Microsoft Power Platform environment. This includes overseeing user access and permissions, ensuring data security and compliance, and managing subscriptions,capacityand licenses. The team alsomonitorssystem performance, handles troubleshooting, and implements updates tomaintaina secure and efficient environment. You'llalso support the management and continual development of the Power Platform environment within the SG by providing guidance and best practices to users. The Government Digital and Data (GDD) Profession is a UK-wide group of over 24,000 civil servants dedicated to driving digital transformation in government through more efficient, data-driven public services. This community oversees a wide range of responsibilities, including architects, data scientists, engineers, and content designers, across different, multidisciplinary teams. Responsibilities Support infrastructure solutions and services, and other computer, storage, networking, physical infrastructure, software, commercial-off-the-shelf (COTS) software, andopen sourcepackages and solutions. Support virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Explain information security and the security controls available to protect solutions and services. Explain the most important principles of modern development standards and how they apply to your work. Show an awareness of problem resolution processes. Investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, or operational). Assistas part of a team in the design of components of larger systems. Describe challenges of designing, building, and testing interfaces between systems.
23/05/2026
Full time
Job description We're looking for a talented and motivated individual to join our Microsoft 365 Operations team. This is an opportunity to work at the heart of a large-scale enterprise environment, supporting thousands of users and enabling the effective adoption of modern tools and technologies across the organisation. The M365 Operations Branch sits within the Information & Technology Services (iTECS) Division and is responsible for the day-to-day running, optimisation and continual improvement of the SCOTS Connect Microsoft 365 platform. You will play a key role in ensuring the platform remains secure, resilient and high-performing, while supporting users to maximise the value of Microsoft 365 services, including: Microsoft Teams OneDrive for Business Azure / Entra ID Microsoft 365 (Office 365 services) Power Platform (Power Apps, Power Automate, Power BI) This is a varied and hands-on role where no two days are the same - spanning operational support, service improvement, user guidance, and the introduction of new applications and capabilities. The M365 Operations Branch is part of the Information & Technology Services (iTECS) Division. The branchis responsible formanaging andmaintainingtheScotsConnectM365 environment, including the Microsoft Power Platform environment. This includes overseeing user access and permissions, ensuring data security and compliance, and managing subscriptions,capacityand licenses. The team alsomonitorssystem performance, handles troubleshooting, and implements updates tomaintaina secure and efficient environment. You'llalso support the management and continual development of the Power Platform environment within the SG by providing guidance and best practices to users. The Government Digital and Data (GDD) Profession is a UK-wide group of over 24,000 civil servants dedicated to driving digital transformation in government through more efficient, data-driven public services. This community oversees a wide range of responsibilities, including architects, data scientists, engineers, and content designers, across different, multidisciplinary teams. Responsibilities Support infrastructure solutions and services, and other computer, storage, networking, physical infrastructure, software, commercial-off-the-shelf (COTS) software, andopen sourcepackages and solutions. Support virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Explain information security and the security controls available to protect solutions and services. Explain the most important principles of modern development standards and how they apply to your work. Show an awareness of problem resolution processes. Investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, or operational). Assistas part of a team in the design of components of larger systems. Describe challenges of designing, building, and testing interfaces between systems.
The opportunity Scale and tune high-throughput PostgreSQL clusters that support continued global expansion and new product initiatives. Own PostgreSQL reliability fundamentals: WAL behavior, checkpoints, autovacuum, query planning, locking, replication lag, backup/restore, and capacity planning. Help build and operate vector data capabilities, including pgvector and dedicated VectorDB platforms where appropriate. Define production patterns for embeddings, approximate nearest neighbor indexes, metadata filtering, recall/latency tradeoffs, reindexing, data freshness, and drift management. Strengthen high-availability, disaster-recovery, PITR, and backup approaches through sound design and regularly validated procedures. Reduce manual operational work by building automation, improving process consistency, and enabling safe, low-friction database workflows. Improve observability and alert quality by championing meaningful metrics, reducing noise, and ensuring operational clarity across PostgreSQL and vector workloads. Enhance database security through robust access controls, disciplined patching and upgrade practices, encryption, auditability, and secure operational patterns. Contribute to modern platform initiatives, including containerized environments, infrastructure-as-code workflows, GitOps, reproducible deployments, and self-service database operations. Partner with service, AI, and platform teams to drive better performance patterns, operational readiness, data hygiene, and safe use of vector search across the engineering organization. Participate in on-call rotations with a long-term focus on making on-call predictable, well instrumented, and shaped by preventative engineering. Skills you should HODL 5+ years operating PostgreSQL in high-volume production environments, including performance tuning, replication, backup/restore, upgrades, and incident troubleshooting. Strong understanding of PostgreSQL internals and operations: MVCC, transaction isolation, locks, WAL, checkpoints, autovacuum, bloat, statistics, query planner behavior, partitioning, and index strategy. Hands on experience with high availability and read scaling: streaming replication, replication slots, failover, lag management, PITR, backups, and disaster recovery drills. Experience with connection pooling and traffic management for PostgreSQL, especially PgBouncer, HAProxy, Kubernetes service routing, or comparable patterns. Practical VectorDB or vector search experience, such as pgvector, Qdrant, Milvus, Weaviate, OpenSearch vector search, or similar systems. Ability to reason about vector index types and operational tradeoffs, including HNSW/IVFFlat style indexes, recall, latency, memory, ingestion throughput, metadata filters, rebuilds, and versioned embeddings. Practical experience with CI/CD, GitOps, and Infrastructure as Code workflows. Terraform experience is ideal. Solid cloud, Linux, storage, and networking fundamentals. Experience with containers and orchestration platforms, including building container images and managing Kubernetes workloads at scale. Strong security instincts around access control, credential lifecycle, encryption, auditability, upgrade processes, and safe operational workflows. Observability expertise: monitoring, alerting hygiene, SLOs, dashboards, query level visibility, and readiness for incident response. Strong communication and collaboration skills with the ability to partner with stakeholders, negotiate long term plans, write formal documentation, and tie success to specific metrics and KPIs. Nice to haves Experience with SRE methodologies such as error budgets, operational reviews, reliability programs, and failure exercises. Strong scripting or programming ability, preferably Python, Go, or Rust, used to build automation and internal tools. Hands on experience with GitOps tooling such as ArgoCD, GitHub Actions, or GitLab CI. Exposure to multi region, multi datacenter, or active/passive disaster recovery designs. Experience supporting AI, retrieval, personalization, fraud, search, or recommendation systems that depend on embeddings or hybrid search. Interest in cryptocurrency or decentralized systems. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
23/05/2026
Full time
The opportunity Scale and tune high-throughput PostgreSQL clusters that support continued global expansion and new product initiatives. Own PostgreSQL reliability fundamentals: WAL behavior, checkpoints, autovacuum, query planning, locking, replication lag, backup/restore, and capacity planning. Help build and operate vector data capabilities, including pgvector and dedicated VectorDB platforms where appropriate. Define production patterns for embeddings, approximate nearest neighbor indexes, metadata filtering, recall/latency tradeoffs, reindexing, data freshness, and drift management. Strengthen high-availability, disaster-recovery, PITR, and backup approaches through sound design and regularly validated procedures. Reduce manual operational work by building automation, improving process consistency, and enabling safe, low-friction database workflows. Improve observability and alert quality by championing meaningful metrics, reducing noise, and ensuring operational clarity across PostgreSQL and vector workloads. Enhance database security through robust access controls, disciplined patching and upgrade practices, encryption, auditability, and secure operational patterns. Contribute to modern platform initiatives, including containerized environments, infrastructure-as-code workflows, GitOps, reproducible deployments, and self-service database operations. Partner with service, AI, and platform teams to drive better performance patterns, operational readiness, data hygiene, and safe use of vector search across the engineering organization. Participate in on-call rotations with a long-term focus on making on-call predictable, well instrumented, and shaped by preventative engineering. Skills you should HODL 5+ years operating PostgreSQL in high-volume production environments, including performance tuning, replication, backup/restore, upgrades, and incident troubleshooting. Strong understanding of PostgreSQL internals and operations: MVCC, transaction isolation, locks, WAL, checkpoints, autovacuum, bloat, statistics, query planner behavior, partitioning, and index strategy. Hands on experience with high availability and read scaling: streaming replication, replication slots, failover, lag management, PITR, backups, and disaster recovery drills. Experience with connection pooling and traffic management for PostgreSQL, especially PgBouncer, HAProxy, Kubernetes service routing, or comparable patterns. Practical VectorDB or vector search experience, such as pgvector, Qdrant, Milvus, Weaviate, OpenSearch vector search, or similar systems. Ability to reason about vector index types and operational tradeoffs, including HNSW/IVFFlat style indexes, recall, latency, memory, ingestion throughput, metadata filters, rebuilds, and versioned embeddings. Practical experience with CI/CD, GitOps, and Infrastructure as Code workflows. Terraform experience is ideal. Solid cloud, Linux, storage, and networking fundamentals. Experience with containers and orchestration platforms, including building container images and managing Kubernetes workloads at scale. Strong security instincts around access control, credential lifecycle, encryption, auditability, upgrade processes, and safe operational workflows. Observability expertise: monitoring, alerting hygiene, SLOs, dashboards, query level visibility, and readiness for incident response. Strong communication and collaboration skills with the ability to partner with stakeholders, negotiate long term plans, write formal documentation, and tie success to specific metrics and KPIs. Nice to haves Experience with SRE methodologies such as error budgets, operational reviews, reliability programs, and failure exercises. Strong scripting or programming ability, preferably Python, Go, or Rust, used to build automation and internal tools. Hands on experience with GitOps tooling such as ArgoCD, GitHub Actions, or GitLab CI. Exposure to multi region, multi datacenter, or active/passive disaster recovery designs. Experience supporting AI, retrieval, personalization, fraud, search, or recommendation systems that depend on embeddings or hybrid search. Interest in cryptocurrency or decentralized systems. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Senior Business Development Executive / Charleston, SC AC Corporation, a Crete United company, is seeking a Senior Business Development Executive to drive growth across service agreements and mechanical, electrical, and plumbing projects throughout the Charleston market and surrounding region. This role is responsible for developing new business, expanding strategic accounts, and building long-term client relationships within industrial, biosciences, healthcare, and institutional markets. The ideal candidate brings a strong combination of consultative selling skills, relationship management, and construction industry expertise. This individual must be comfortable operating in a fast-paced environment, engaging executive level decision makers, and collaborating internally to deliver profitable growth. Develop and maintain strategic long term relationships with high value clients to achieve organic growth. Attract and retain new direct customers for service, mechanical, electrical, and plumbing projects. Build relationships and conduct business with Owners, General Contractors, Construction Managers, and Engineering Firms. Demonstrate a strong "hunter" mentality with the ability to negotiate and close profitable business opportunities. Identify opportunities to cross sell services offered across the Crete United network when beneficial to the client and company. Key Responsibilities Manage and grow strategic accounts by representing AC Corporation externally with clients and industry partners. Develop a strong understanding of client needs and AC Corporation's capabilities across service, mechanical, electrical, and plumbing systems. Create and execute strategies for pursuing and winning MEP projects with Owner Direct clients, General Contractors, Construction Managers, and Engineering Firms. Utilize consultative selling and problem solving skills to identify opportunities and deliver value driven solutions. Build strong working relationships with Estimating, Operations, Project Management, Field Service, and Fabrication teams to support profitable project wins. Visit clients and attend trade shows and industry events to expand networking and relationship building opportunities. Manage the RFP process to help secure profitable work. Facilitate strategic partnerships with other Crete United companies to ensure a seamless client experience and delivery of commitments. Partner with Project Managers and key operational personnel to deliver consistent and impactful client messaging aligned with strategic growth goals. Influence client decisions through consultative selling and a strong understanding of operational and financial drivers. Leverage internal resources to position AC Corporation as a leader in design build construction and project management. Maintain strong market awareness and regular engagement with key clients and prospects. Demonstrate strong business acumen, professionalism, and accountability. Utilize Salesforce CRM to manage sales activities, opportunities, and proposals. Skills and Experience Bachelor's degree in business, engineering, or a related field preferred. Relevant industry experience will also be considered. 3+ years of sales experience within the construction industry, preferably serving industrial, biosciences, healthcare, and/or institutional clients. Experience in at least one of the following trades is required: mechanical, electrical, or plumbing. Proven success developing new business and growing strategic accounts. Strong communication, networking, and relationship building skills. Ability to prioritize responsibilities and meet critical deadlines. Strong negotiation and problem solving abilities. Ability to thrive in a fast paced, team oriented environment. Ability to communicate effectively with executive leadership, technical stakeholders, and field personnel. Self starter with strong time management and organizational skills. Demonstrated emotional intelligence, professionalism, and integrity. Salesforce CRM experience preferred. What We Offer $110k to $130k base salary DOE and performance based KPI incentives. Medical, dental, and vision insurance Company paid life insurance, short term disability, and long term disability Eight paid holidays 401(k) with company match of 100% up to 4% Three weeks of vacation during the first year AC Corporation is a proud partner of Crete United, a nationwide network of industry leading building services companies focused on energy efficiency and sustainable infrastructure solutions. Together, AC Corporation and Crete United provide integrated solutions across HVAC, plumbing, electrical, building automation, network cabling, security, and access control systems. Our mission is to make the places where we work, live, and play healthier, safer, and more sustainable. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
23/05/2026
Full time
Senior Business Development Executive / Charleston, SC AC Corporation, a Crete United company, is seeking a Senior Business Development Executive to drive growth across service agreements and mechanical, electrical, and plumbing projects throughout the Charleston market and surrounding region. This role is responsible for developing new business, expanding strategic accounts, and building long-term client relationships within industrial, biosciences, healthcare, and institutional markets. The ideal candidate brings a strong combination of consultative selling skills, relationship management, and construction industry expertise. This individual must be comfortable operating in a fast-paced environment, engaging executive level decision makers, and collaborating internally to deliver profitable growth. Develop and maintain strategic long term relationships with high value clients to achieve organic growth. Attract and retain new direct customers for service, mechanical, electrical, and plumbing projects. Build relationships and conduct business with Owners, General Contractors, Construction Managers, and Engineering Firms. Demonstrate a strong "hunter" mentality with the ability to negotiate and close profitable business opportunities. Identify opportunities to cross sell services offered across the Crete United network when beneficial to the client and company. Key Responsibilities Manage and grow strategic accounts by representing AC Corporation externally with clients and industry partners. Develop a strong understanding of client needs and AC Corporation's capabilities across service, mechanical, electrical, and plumbing systems. Create and execute strategies for pursuing and winning MEP projects with Owner Direct clients, General Contractors, Construction Managers, and Engineering Firms. Utilize consultative selling and problem solving skills to identify opportunities and deliver value driven solutions. Build strong working relationships with Estimating, Operations, Project Management, Field Service, and Fabrication teams to support profitable project wins. Visit clients and attend trade shows and industry events to expand networking and relationship building opportunities. Manage the RFP process to help secure profitable work. Facilitate strategic partnerships with other Crete United companies to ensure a seamless client experience and delivery of commitments. Partner with Project Managers and key operational personnel to deliver consistent and impactful client messaging aligned with strategic growth goals. Influence client decisions through consultative selling and a strong understanding of operational and financial drivers. Leverage internal resources to position AC Corporation as a leader in design build construction and project management. Maintain strong market awareness and regular engagement with key clients and prospects. Demonstrate strong business acumen, professionalism, and accountability. Utilize Salesforce CRM to manage sales activities, opportunities, and proposals. Skills and Experience Bachelor's degree in business, engineering, or a related field preferred. Relevant industry experience will also be considered. 3+ years of sales experience within the construction industry, preferably serving industrial, biosciences, healthcare, and/or institutional clients. Experience in at least one of the following trades is required: mechanical, electrical, or plumbing. Proven success developing new business and growing strategic accounts. Strong communication, networking, and relationship building skills. Ability to prioritize responsibilities and meet critical deadlines. Strong negotiation and problem solving abilities. Ability to thrive in a fast paced, team oriented environment. Ability to communicate effectively with executive leadership, technical stakeholders, and field personnel. Self starter with strong time management and organizational skills. Demonstrated emotional intelligence, professionalism, and integrity. Salesforce CRM experience preferred. What We Offer $110k to $130k base salary DOE and performance based KPI incentives. Medical, dental, and vision insurance Company paid life insurance, short term disability, and long term disability Eight paid holidays 401(k) with company match of 100% up to 4% Three weeks of vacation during the first year AC Corporation is a proud partner of Crete United, a nationwide network of industry leading building services companies focused on energy efficiency and sustainable infrastructure solutions. Together, AC Corporation and Crete United provide integrated solutions across HVAC, plumbing, electrical, building automation, network cabling, security, and access control systems. Our mission is to make the places where we work, live, and play healthier, safer, and more sustainable. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Choosing to work as a dedicated pre-sales Solution Business Analyst at ELEKS in the UK can be a strong career move for both professional, and personal reasons; it's an exciting opportunity to gain exposure to high value, strategic work. You will work as part of the UK sales team working alongside the country's management team, Customer Success Directors, Global CTO, as well as leaders in Product Design, Solution Architecture, Data Engineering and Data Science functions. As a pre sales Solution Business Analyst at Eleks, you'll shape opportunities for business impact and revenue generation, rather than purely delivery execution. You'll work on early stage client engagements in digital transformation, data, AI, and custom software engineering, influencing deal outcomes. You'll help define solution direction, scope, and value propositions. You'll collaborate with sales, architects, and delivery teams on complex bids and proposals. You'll specialize in winning work, not just delivering it You'll build repeatable expertise in bid management and solution shaping You'll refine & enhance your storytelling, pitching, and stakeholder influence You'll build a strong professional network across functions You'll build a holistic understanding of the full sales to delivery lifecycle Your daily work will include analysis and validation of requests from incoming leads, communication with potential and existing customers on their new products, ideas, business or product development initiatives. You will be responsible for defining sophisticated IT solutions scope, goals, and deliverables which solve strategic business problems as part of commercial proposal preparation or product ideation stage. Responsible for consolidating the product or solution ideas into a visualised, executable roadmap. REQUIREMENTS Over 8 years of experience in business analysis roles MUST HAVE experience working at both supplier side AND internal business roles as business analyst Strong ability to build relations with stakeholders across every management level Ability to build effective communication plan with stakeholders with limited availability; able to manage risks related to stakeholder's unavailability Ability to identify different types of needs: business needs, user needs, stakeholder needs Proficiency in BA techniques and tools, responsibility for the quality of created deliverables Proficiency in AI tools used by BAs to improve and validate the quality of requirements such as Claude (Chat, Cowork), ChatGPT, Cursor, GitHub Copilot Expert knowledge of at least one category of non functional requirements Profound knowledge of full cycle of requirements elicitation and management Experience working on projects employing different software development methodologies Ability to manage multiple priorities and complex tasks in agile work environment Proven ability to work as a part of distributed team Excellent negotiation, presentation, and facilitation skills Excellent written and oral communication skills Strong knowledge of at least one target domain (insurance, energy, hospitality, life sciences) Strong business acumen skills Fluent with lean approach to product development and design thinking methodology Understanding of service oriented business and service development methodology Readiness to travel to London for business related visits, as required RESPONSIBILITIES Act as a core team member of the pre sale or product design team, bringing business analysis expertise and competence to the analysis of incoming leads and opportunities. Analysis of highly complex or large tasks such as product problem statement definition, scope framing and definition, roadmap analysis, and creation of the outputs within very short and tight deadlines and high level of uncertainty Summarizing the analysis of the domain analysis, client requests, system decomposition, product business idea, and model to the pre sale team for further proposal development Definition of product/solution vision, functional decomposition, assumptions, dependencies, out of scope items for further work with solution architect and his development effort estimation Planning BA activities, estimating BA work and capacity required for the project execution, Conduct an analysis of and provide an overview of the business domain and key business processes, value streams related to the client request to the pre sale team Work with Account Managers, Client Engagement Managers and Business Development Managers on the best sales strategies and opportunities with a prospect or existing client. Plan product design phases activities to ensure that requirements are captured while the scope is defined, and project objectives are met. Lead a variety of product ideation, vision, and scope framing workshops, both online and onsite, with the client. Present prepared commercial proposals and product/solution vision to the client stakeholders Provide solution options analysis and recommendations for the client request based on project timeline, goals and objectives. Create and maintain high level artifacts to be used as a guidance on project and business vision for other BAs on the project Transition of the knowledge and documents from pre sales phase to project team during project kick off, assist the project team with the initial stages of the project execution as a key knowledge holder. Identify, define, and validate business needs with stakeholders Synthesize analysis into key features and develop actionable recommendations Work with project sponsors and SMEs to understand and capture business cases Establish, control, and improve requirements management processes on a project Define metrics for business analysis results assessment and develop means of their collection Conduct project, product, and requirements audit Apply expertise and knowledge of business domain and follow technology trends Participate in Business Analysis Office competence development and mentoring WHAT YOU WILL GET WITH ELEKS Close cooperation with a customer Challenging tasks Ability to influence project technologies Team of professionals Dynamic environment with low level of bureaucracy
23/05/2026
Full time
Choosing to work as a dedicated pre-sales Solution Business Analyst at ELEKS in the UK can be a strong career move for both professional, and personal reasons; it's an exciting opportunity to gain exposure to high value, strategic work. You will work as part of the UK sales team working alongside the country's management team, Customer Success Directors, Global CTO, as well as leaders in Product Design, Solution Architecture, Data Engineering and Data Science functions. As a pre sales Solution Business Analyst at Eleks, you'll shape opportunities for business impact and revenue generation, rather than purely delivery execution. You'll work on early stage client engagements in digital transformation, data, AI, and custom software engineering, influencing deal outcomes. You'll help define solution direction, scope, and value propositions. You'll collaborate with sales, architects, and delivery teams on complex bids and proposals. You'll specialize in winning work, not just delivering it You'll build repeatable expertise in bid management and solution shaping You'll refine & enhance your storytelling, pitching, and stakeholder influence You'll build a strong professional network across functions You'll build a holistic understanding of the full sales to delivery lifecycle Your daily work will include analysis and validation of requests from incoming leads, communication with potential and existing customers on their new products, ideas, business or product development initiatives. You will be responsible for defining sophisticated IT solutions scope, goals, and deliverables which solve strategic business problems as part of commercial proposal preparation or product ideation stage. Responsible for consolidating the product or solution ideas into a visualised, executable roadmap. REQUIREMENTS Over 8 years of experience in business analysis roles MUST HAVE experience working at both supplier side AND internal business roles as business analyst Strong ability to build relations with stakeholders across every management level Ability to build effective communication plan with stakeholders with limited availability; able to manage risks related to stakeholder's unavailability Ability to identify different types of needs: business needs, user needs, stakeholder needs Proficiency in BA techniques and tools, responsibility for the quality of created deliverables Proficiency in AI tools used by BAs to improve and validate the quality of requirements such as Claude (Chat, Cowork), ChatGPT, Cursor, GitHub Copilot Expert knowledge of at least one category of non functional requirements Profound knowledge of full cycle of requirements elicitation and management Experience working on projects employing different software development methodologies Ability to manage multiple priorities and complex tasks in agile work environment Proven ability to work as a part of distributed team Excellent negotiation, presentation, and facilitation skills Excellent written and oral communication skills Strong knowledge of at least one target domain (insurance, energy, hospitality, life sciences) Strong business acumen skills Fluent with lean approach to product development and design thinking methodology Understanding of service oriented business and service development methodology Readiness to travel to London for business related visits, as required RESPONSIBILITIES Act as a core team member of the pre sale or product design team, bringing business analysis expertise and competence to the analysis of incoming leads and opportunities. Analysis of highly complex or large tasks such as product problem statement definition, scope framing and definition, roadmap analysis, and creation of the outputs within very short and tight deadlines and high level of uncertainty Summarizing the analysis of the domain analysis, client requests, system decomposition, product business idea, and model to the pre sale team for further proposal development Definition of product/solution vision, functional decomposition, assumptions, dependencies, out of scope items for further work with solution architect and his development effort estimation Planning BA activities, estimating BA work and capacity required for the project execution, Conduct an analysis of and provide an overview of the business domain and key business processes, value streams related to the client request to the pre sale team Work with Account Managers, Client Engagement Managers and Business Development Managers on the best sales strategies and opportunities with a prospect or existing client. Plan product design phases activities to ensure that requirements are captured while the scope is defined, and project objectives are met. Lead a variety of product ideation, vision, and scope framing workshops, both online and onsite, with the client. Present prepared commercial proposals and product/solution vision to the client stakeholders Provide solution options analysis and recommendations for the client request based on project timeline, goals and objectives. Create and maintain high level artifacts to be used as a guidance on project and business vision for other BAs on the project Transition of the knowledge and documents from pre sales phase to project team during project kick off, assist the project team with the initial stages of the project execution as a key knowledge holder. Identify, define, and validate business needs with stakeholders Synthesize analysis into key features and develop actionable recommendations Work with project sponsors and SMEs to understand and capture business cases Establish, control, and improve requirements management processes on a project Define metrics for business analysis results assessment and develop means of their collection Conduct project, product, and requirements audit Apply expertise and knowledge of business domain and follow technology trends Participate in Business Analysis Office competence development and mentoring WHAT YOU WILL GET WITH ELEKS Close cooperation with a customer Challenging tasks Ability to influence project technologies Team of professionals Dynamic environment with low level of bureaucracy
