A fantastic opportunity to start a career in IT support. You'll work alongside professionals, resolve technical issues, and build strong foundations in IT infrastructure.
Responsibilities
- ️ Assisted in troubleshooting hardware and software issues
- ️ Supported IT team in system upgrades
- ️ Logged and tracked IT support tickets
- ️ Helped configure desktops, laptops, and mobile devices
- ️ Monitored system performance and reported issues
- ️ Provided first-level IT support for employees
- ️ Assisted in network configuration and monitoring
- ️ Learned basics of cybersecurity best practices
- ️ Supported in printer and peripheral device setups
- ️ Documented technical fixes and resolutions
- ️ Collaborated in server maintenance tasks
- ️ Provided support in software installations
- ️ Helped in backup and recovery tasks
- ️ Assisted in onboarding new employees with IT setup
- ️ Attended training on ITIL frameworks