Join our IT Support Team as an intern and gain valuable exposure in troubleshooting, user support, and IT operations.
Responsibilities
- ️ Assisted in handling IT support tickets.
- ️ Supported in troubleshooting hardware/software issues.
- ️ Helped with installation and configuration of systems.
- ️ Assisted in user account management.
- ️ Documented IT issues and resolutions.
- ️ Conducted routine system health checks.
- ️ Assisted in patch updates and antivirus installation.
- ️ Supported teams in setting up meetings and remote access.
- ️ Helped with data backup processes.
- ️ Provided basic training support to end users.
- ️ Researched IT support tools for efficiency.
- ️ Assisted in IT inventory management.
- ️ Supported migration activities for system upgrades.
- ️ Collaborated in IT policy documentation.
- ️ Reported IT support statistics to the team lead.