Step into the world of troubleshooting, user support, and IT operations with SPOT2IT's Tech Support internship.
Responsibilities
- ️ Assist with software and hardware troubleshooting
- ️ Provide user support via phone, email, or ticketing systems
- ️ Install and configure IT systems
- ️ Maintain IT documentation
- ️ Set up user accounts and permissions
- ️ Monitor IT infrastructure
- ️ Perform basic network diagnostics
- ️ Escalate unresolved issues
- ️ Support remote users
- ️ Help with inventory management